Adobe Acrobat Sign

When I use the Fill & Sign tool and I select the signature tab the search icon appears and never finds my signature as per below:I have previously used my added signature and initials but for some reason it no longer wants to work.If somebody could help me out it would be much appreciated.Thanks

I have releases that I have signed by both parties and the email I received says they have been filed but I'm still getting asked to submit them. Do I have to pay for Adobe Sign to complete the process?

Can I send a Mega Sign document through Egnyte

I've had issues with the app crashing for awhile now. I've tried everything I can think of including getting a new iPad. It would happen all the time with my old iPad, so we tried resetting it, restarting it, I would constantly delete and re-download the app. All these things fixed the problem temporarily and then it would begin again. Eventually we finally switched to a new iPad figuring that our 5 year old iPad was the problem, This solved the crashing issue for several months and I found the new iPad to be working great. Now its consistently crashing, possibly worse than before. Its very frustrating because I will be signing a document with someone and half way through or even right at the end, the app crashes and I have to start from the beginning filling in information and getting their signatures. I sign with people using this app several times a day almost every day. I don't understand why this keeps happening and I desperately need a solution because this is a very inconvenient

HiI am thinking of buying an Adobe Sign Individual Plan, but I have a few questions:- Can you tell me if I have to commit to a whole year, or can I cancel at any time?- Is there a file size limit to documents that can be sent?- Is there a page count size limit to documents that can be sent?many thanks

Hi SupportOur Echosign stopped working in April, We are tried to reenter the api key, it says api key is invalid.Echosign 2.1.76 running on CRM2011Can you please adviceOr  let us know if any other channels we can contact to resolve this issueThanksBony[Personal info removed by Mod: email, ]

Hello,Our company signed a Data Retention Agreement for our Business Adobe Sign account in Aug. 2017, and it is set to purge documents after 30 days.  However, none of our documents, signed or unsigned/cancelled, are being deleted automatically.  We have a huge back log of documents now that we don't want to have to individually delete, since the data retention protocol should be happening.   I am also having trouble accessing support/Contact Us page from our business account, so I have come to forum to request that a member of Adobe Sign customer support to reach out to me so we can make sure our Data Retention Agreement is in effect. Feel free to message me directly and I can give our account details.Thank you,Angie F.Portland DBT Institute

Hi,I have created an Adobe Sign form that must be completed by one person and then sent to two other people for signature.How can I get both signatories to change what has already been completed by the first?I tried to put the first user's fields in "Anyone" mode but it doesn't work.Thank you.

Hi,I have adobe acrobat standard DC for business. I am trying to use the Adobe sign app to send and track documents, and I also wanted to run or create reports but I don't have that option. Do I need a different version to have that feature?Thank you.

Is it possible to create a document using the REST API, then use the Adobe Sign UI to add recipients and send the document?Basically we want to send a document out of our system and redirect the user to Adobe Sign to finish the process.

Is there an  App from adobe that will allow you to use your CAC to sign a document. Four instance if you download your CAC certificate using another software can you sign with that certificate on a document.

We recently had a salesperson leave our organization.    When deactivating his account, we need to move some of his agreements to other associates.    How can I move these agreements?     Is there a way to move all of his signed agreements to a "common user" to provide easy access after he is deactivated?

I am trying to understand whether a "validation" process is required i.e., Installation Qualification (IQ), Operational Qualification (OQ) and/or Performance Qualification (PQ) for using Adobe Sign?

Can someone help me to understand how to change name and email in my profile on Adobe sign?

I sent out documents via mega sign.  How do I download ALL the documents at once instead of one at a time?

For AdobeSign Mega Sign, what's the maximum number of lines you can put on a .CSV file for a document signing?

I installed Adobe Sign for SharePoint 2013 and configured it to save the signed documents in a sharepoint folder. The documents are not being saved in that folder after being signed. How do I trouble shoot this issue?

[Moderator moved from the non-technical Lounge to Adobe Sign.] I am having an issue with my Adobe Sign. Whenever I CC people to be copied and receive the notification emails when recipients sign the document the individuals who are being CC'd are not receiving the notification emails. Please Help!

I am trying to report a problem to Adobe but of course they make it virtually impossible to do so so I thought I would post it here:Today I have been getting the following message when I try to sign a document that I sent for signature. It has been signed by the other party and now I need to counter sign it. I've sent hundreds of these but I can't counter sign this one. I get the following message after signing and clicking the blue 'Click to SIgn button'. I have reloaded several times - same message.I've tried my Android phone and my Win7/Chrome browser on my desktop and get the same error.Seems like Adobe's servers are choking on something in the background.Sure would be great if someone could help.Thank you,Bob AtkinsServer errorWe encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.Error message: Unhandled Error: 180626223929837.app-a23

I have a requirement to sign documents that are protected with Azure Information Protection (AIP).When I try to upload the document that is protected with AIP, I get the following error message Adobe Sign was unable to process your document(s). This can occur if uploaded documents contain scripts, macros or Visual Basic code. You may wish to inspect your documents for these elements, remove them, and try again.How can I use Adobe Sign  to sign protected documents? Does Adobe Sign integration with AIP in the roadmap ?

I need to send the same document to over 100 people for individual signatures and it seems like megasign is the best option.  However, I do not have it as an option under Additional Functions in the dashboard.  I currently have the individual account.Thanks,Tom

I have created a stamp which requires a number of signatures.  The issue is that after I stamp the document, and I use the fill & sign to sign the same document, the signatures move to the back of the stamp and they cannot be seen.  I need them to be in the front.  I'm not sure how to change this .  Saving this first doesn't seen to do the trick either.  How do I fix this?

According to my creative cloud account, I have Adobe Sign but when I try to use it, it can't get past a page saying UPGRADE and then START NOW.  It just flips back and forth between those 2 buttons and won't let me use Adobe Sign. 

Do I need to purchase Adobe Sign to create a valid e-signature for documents or can I use my Acrobat Pro for this? 

hi there,i sent the document for two signatures. the first one already singed, but the second did not get the email with the link. i have sent a remainder, but still he did not get the email.can somebody explain why? please?