Adobe Acrobat Sign

What are runtime variables? I'm struggling to understand how you set and use them. For example, if I'm trying to add a Dynamic Recipient, I have the option to choose from "Look up Based on Master Object Field." That seems pretty obvious on what it means. But if I choose "Runtime Variable" I can put in a variable name. Where does that variable name get declared? How does it get populated? Unless I'm missing it, I'm not seeing anything in the documentation on that answers the questions above. Just vague references to dynamic variables.

Getting a weird error on a form that has worked for the last year or so.  Error only comes up when a signer is on iPad and selects a box that shows additional required fields. They provide the information in the fields, however it fails to sync from the iPad and complete the workflow. Form has been deployed since 2022 and this is the first time we're getting the error. Any help is apperciated.  

Hi All, In the template whichever read only fields added are filled with appropriate values on the generated document, based on the merge mapping created in salesforce. Is there a way to choose the language of the values which gets populated on the generated document?eg: If my template has read only field called firstName and I have created a merge mapping in salesforce to map this template field to a field on Contact Object called FirstName. But here the value in Salesforce is in English and I want the values of firstName to be shown in Polish language in the generated document. Is there a way to configure this or is there any setting which I can use to show the field values which appear on the generated document in a different language?

Sometimes I see document signing products (like Acrobat Pro Sign and it's market competitors like DocuSign, etc) advertise that their service comes with signature verifications warranties and/or indemnifications for large dollar amounts such as $1 million, $5 million, and even $10 million. Does Adobe Acrobat Pro Sign offer similar $ indemnifications/warranties? And if so - what does this mean? Is it possible for me to obtain and inspect the fine print of these coverage (options)?

Dear Adobe-Support, we have an urgent case here that we need help with. Since September 26th, our customers have been receiving fake emails from a fake domain asking them to confirm a signature with Adobe Acrobat Sign. This is a well-known scam, which tries to foist malicious software on the recipients by clicking on the link.Since the malicious file is located on a legitimate Acrobat Sign address, we need your assistance in deleting this link or the file hidden behind it.We would be very grateful if you could contact me for assistance.I can of course provide further details about the process, such as the fake domain and the alleged sender addresses.Many thanks for a quick helpTranslated with www.DeepL.com/Translator (free version)

no puedo acabar de firmar un documento porque me sale este mensaje y no se que claves son, he probado con todo.ADOBE ACROBAT READER QUIERE REALIZAR CAMBIOS.INTRODUCE UN NOMBRFE Y UNA CONTRASEÑA DE ADMINISTRADOR PARA PERMITIR ESTA OPERACION.ADOBE ACROBAT READER SOLICITA USAR EL LLAVERO "SISTEMA"NOMBRE DE USUARIOCONTRASEÑA Que tengo que hacer??

I am experiencing this issues while trying to request bulk signatures of about 10 pages. 

This is what i'm currently dealing with which is highly inconvenient. How do I rectify this?

How do I add an image for my user's (my employees) signature in my account?

I have signed a document, and after signing I am asked if I want to save a local copy. I said 'no', but now I need to get the document I signed. Is it saved somewhere else? If I do not save a local copy is the document deleted?

I'm really new to Adobe and i'm struggling a little. I just got my first contract signed by a client through Adobe and i'm trying to download it to my computer for safekeeping but the option is greyed out. I tried to download it as a PDF and it won't let me do that either. When I checked the security on the file it said its security was password security. I didn't set a password and now I can't change it even though I am the author. I could get the contract signed again while double checking the security level but I don't want to put my client through that if I don't have to. Any advice before I contact support or get the contract signed again? 

I just updated my Macbook Pro today (Ventura 13.5.2) and now I'm having issues with my e-signature on my Acrobat Pro. When I enter the email of the person I want to send it to and click on "Specify Where to Sign," it just takes me to the document and does not allow me to identify the areas.  Is anyone else having this issue? If so, any solutions? 

Hello Community,I'm seeking guidance on how to extract the signature image from a signed PDF by Adobe Sign. Specifically, I'm interested in obtaining the signature image for use in my web application, without the need to download the entire document.I would greatly appreciate any tips or assistance in achieving this.Thank you!

I send invoices in bulk and I am now unable to move the template field with my mouse but also I am unable to copy different elements of the template and move them to the next page for mulitple sign off. I havent had this issue before with Adobe and I've been using it for nearly 3 years. 

Hi all,New to Adobe Request E-signature.Version - Adobe Acrobat Standard Version 2023.006.20320 | 64-bitIf I create a document that I want signed:Can I specify a different return address?Can documents be set up by a VA on behalf of an MD?I assume the VA sends the PDF if they are creating the document and signed into Adobe Acrobat.Is there a dashboard that can be viewed, so that anybody from a team can view the status of a document and or download a copy of the signed PDF?I am wondering how firms send these documents for e-signatures when there is more than a few?ThanksA

Hello everyone, I have the latest version of Adobe Acobat Pro, but surprisnigly I am unable to digitally sign the pdf file.I tried hard to solve it, but nothing works.Any suggestion please? Thank you,Nada

I have been trying to get all the signatures for a form, we are only missing one signature.  The person isn't receiving the emails from Adobe asking them to sign the document, is there any way that I can get a link from my document that I can send directly to them from my email (which she does get). 

I'm creating an Echo Sign document from a template I created in Word format.  I'm tying to fit the signature field in the space I created but the size is not adjustable. How do I change it?

Hey!  Is there a way to add another email for signature request or reminder after we prepare the documents. Referring to when those sections are usually greyed out after clicking next. Is there a way to go back without restarting the entire document over again? Thanks,

With the new update it seems to have taken the drag and drop option away if wanting to send mutliple documents for signing from different folders, is there a way to bring this back?Also when multiple documents are now sent for signing and they are completed you are not able to download the individual documents, it merges them altogether as a 'binder' which is not practical or helpful! Is there a way to change this or tell me how I can download them individually again?

Hello, I am experiencing an issue to send document for signature with Adobe Acrobat. I have a "file upload filed" error, and I dont udnerstand where the problem might be. It says that cannot be established a connection to the server. I hattached a screenshot of the message Which option should I check to verify this? In the settings I am log in correctly and If I go to the online service I can send the document Thanks for the help

Hi there,  I know more than one document can be added to be signed. However, I am wondering if there is a way to save each form individually as a pdf after they have been signed. Thank you 🙂

Hi Team,Once we generated signing URL & will remain open for 30 min or 1 hour in browser , we are getting below error messages on screen , is there any way to increase the session time to avoid such error messages or any backend setting for disable this session timeout feature ?   Any help appreciated. Thanks,Vishal Bansal  

The forms that I'm adding are long and at times tedious. It would be tremendously helpful if, when in the authoring section, you could "undo" something - like deleting a field or changing a participant. It would also be extremely helpful to have a "Save and Close" button. There are times when I need to come back to a document later and if I click off an open doc and go back to it, all of the tags are gone. I feel like there should at least be an auto-save feature. And while I'm thinking about it, it would be great if I could go back to the send page from the authoring page - sometimes I forget stuff and without this ability, I have to start the process all over.Unless I'm missing something, but I can't seem to find out how to make any of the above work.