Adobe Acrobat Sign

Hello,I sent a document out for my client to sign from a templet, (I sent several of the same templet to different people within the same hour of each other), and for one of my clients she said a name was already in the signature field when there shouldn't have been. She submitted it, and when I looked at it the name is there but there is no time stamp of when it was recorded and it is popping up as a link, which I will not open. What would cause this? No other people had this issue. 

I'm creating an agreement for signing via the REST API. I'm doing this by creating  transient documents and then creating the agreement with the transient document ids.I've noticed that the agreement document ids differs from the transient document ids.Furthermore, when the agreement document is signed the agreement document ids change again to new values.As a result of all these different ids I'm finding it difficult to maintain a reference between the local documents sent for signing with the documents on on Adode Sign.Is there a means of cross referencing agreement document ids pre-signing with post-signing ids?

What are the differences between these?  Transactions, storage, features? One is Acrobat and the other isn't?  It seems difficult to find in Adobe.

My account used to be part of a corporate group account, but now it is personal again.  Since the change, the send for signature function is not working.  Please clean up whatever wires are crossed in the back end to allow this feature to work.  In my account info online, it tells me "Request E-signatures not available for the profile you selected"

Hello together, I just implemented Adobe Docu Sign in our Salesforce environment. In our contract templates there is a checkbox our customer can set as an optional value. We do not have a direct connection to a field in Salesforce.How can I implement a checkbox field to an agreement template (Word template)? Unfortunately I couldn't find anything in the Adobe documentation.Thanks for your support!

I work for a manufacturing company that uses Inspection and Test Plans (ITPs) that I'm looking to digitise. The ITPs require multiple signatures at each manufacturing step in an ordered sequence, where the same signer needs to sign at different points (e.g. Signer1 > Signer2 > Signer3 > Signer2 > Signer3 > Signer1). Each step cannot progress until the appropriate signer has signed and released the previous one. I am currently handling this by adding signers in sequence at the design phase, which works well, but Adobe Sign treats each entry as a different person - how can I get it to recognise them as the same person at different points?

The PDF I am trying to sign will not fill in my digital signature, even if I select it. It just sits there. I've cleared cache. Rebooted. Still doesn't work. I'm using Adobe Acrobat Pro. What else should I do to resolve this?

Hello,My company is in the public sector and is French-speaking.Do you know how I can get Acrobat Sign for SharePoint in French? Is there an alternative to have the Acrobat Sign for SharePoint menu in French in a SharePoint library?I saw that the only language supported is English.Thank You !!!

Estoy intentando asignar un nuevo propietario a un formulario web y siempre me da el error "no se ha encontrado el recurso". Lo hago desde cuenta de administrador. ¿Cuál puede ser el problema?

A user is unable to send documents for e-sign and is getting the alert that the document is over the 100 page limit. As the document in question is only a two page invoice this is not the actual issue. This issue has been posted before with no response or resolution, has anyone seen this issue and achieved any sort of resolution? On a previous occurrence the user was able to download and re-name the documents but this has no longer worked.

Hi all, We use Pipedrive CRM with smart docs and are currently having to export the docs to PDF then manually import them into Adobe Sign to send out to clients.  Is there any plans or automation to enable integration with Pipedrive? Thanks Travis

Guten Tag, wenn ich eine elektronische Unterschrift erstellen und den Empfänger eintragen möchte, nimmt er das @-Zeichen nicht an. Ggf. liegt das daran, dass ich eine Apple-Tastatur an einem Windows betreibe, aber mit anderen Programmen funktioniert das ja auch. Gibt es da eine Möglichkeit? Viele Grüße

I emailed you Wednesday night after I paid for the class and didn't see a Saturday and Sunday class I need a weekend class. If you don't offer one I would like a refund.

Hello, does anyone know how to retrieve the status of EACH signer using Power Automate? I have no problem retrieving the status of the entire Agreement, but I'm unable to get the status of each signer in the agreement. Per the connector's documentation on Microsoft learn portal, this should be possible(?). Search for ParticipantSentInfo; there, it shows "Participant Set Status". However, in Power Automate after using the step "Get the status of an agreement", I tried parsing the dynamic content options such as "body", "Participant Sets", "Participant Sets Participant Set Member Infos", all resulting without a status per signer/participant. Can someone please show me how to get the status of each signer in Power Automate? Also, but not as important as the above question, is it possible to retrieve the signingUrl for all signers after the agreement has been created and not after each signer has signed?

1 Can we skip agreement email (review & sign) sending process for end customer?2 Adobe Sign webform: apart from formfields (/widgets/{widgetId}/formFields) API any other way to add dynamic fields in web-forms?3 Web forms & agreement are both suitable for CCA use case, but which one is recommended by adobe to us !!Use Case: Display a multi-step form & end/last step of the webform there is a adobe sign step with some pre-fields form fields like Name, address, Email , mobile no etc. which he fill-up in previous steps along with term & condition info. So, for this use case which is best fit adobe sign approach -Widget/webform or Agreement ?4 Can we override email related settings for a group ?The signed documents are maintained in Adobe Sign for how many days/months (time period)?5 Can we override email related settings for a group ?6 Is there any rate limit on Adobe Sign APIs to create web form or agreement?7 How many transections is there for a user, group & account ?

Hi all,need to understand what is the actual detailed transaction limits for Adobe Acrobat Sign (would be perfect to understand specially for Salesforce).I am aware about established limits https://helpx.adobe.com/sign/using/transaction-limits.html  but there were noticed some discrapancy while testing it... sometimes it allowes to attach 57 attachments up to 5MB per every and up to 10 page sin every document (means even more then 500 pages in total) , on the other hand it doesnt allow to upload 1 attachment with 99 pages 7 MB.So, I would like to understand 1) whether there are limits for number of pages/weight for every single attachment; 2) what is the actual limits of pages/weight/number of atatchment icons for whole transaction. Thanks! 

Hi, the issue that I am having is that Adobe Sign keeps changing date formats when I upload Excel files. For example, I just created a purchase order to send to a supplier with requested delivery date of 7 August 2023 (which I'm typing in Excel as 07/08/2023). Adobe changes this to US format so what the supplier (in the EU) sees is 08/07/2023 and she calls me to tell me that that delivery date is impossible!I've checked the regional settings in Adobe Sign, on my laptop, and on my Microsoft account and all of them show UTC +01:00 Central European Time. Adobe Sign shows default date format of dd-mmm-yyyy.I can of course find a work-around for this but I would prefer to fix it at source. Can anyone help?

When sending Agreements from Salesoforce, it currently sends from the User triggering the send. Is there a way to set the From Address to something different. Ideally it would be great if we could use a mailbox alreayd configured in Salesforce Organization-Wide Addresses,

Need to validate if date field is date < 5 yrs from current date & Format = dd/mm/yyyyI am using the Custom Formula.  Validates for date OK!  fieldValue<dateAdd("y",now(),-10)  Now just need the later part.... Match, Format, Pattern are not recognized functionsfieldValue<dateAdd("y",now(),-10) && fieldValue == format(fieldValue, “dd/mm/yyyy”)

I have problems with acrobat sign android app. I can't send for signature because the app is saying that the limit exceeded.

Hi guys I have a document which my clients sign online. In there, there is a check box. When they tick that box, I would want a pop up to come up with a message (kind of 'are you sure you want to check this box?'). I have tried to find a solution to this as I know there is one but to no avail. Could someone please let me know what I would need to to do. Thank you.Slawek

For some reason the request signature functionality does not seem to work at all. I tried with the (up to date) desktop as well as with the web version. Desktop doesn't react at all and web version ends up with an infinite spinner. I have used this feature in the past, not sure how Adobe managed to messed that up so badly but this has been the only useful feature of Acrobat for me. Will never vote to buy any Adobe product again, really terrible experience...

I am disappointed with some of the changes made to Adobe Sign.  I send out a number of documents that require initials at the bottom of the page and LOVED the "Repeat on Every Page" option, which now seems to be gone.  This, in and of itself, could cause me to switch to something like DocuSign.  I hope Adobe will consider some of the changes they have made.

Is it possible to implement an Adobe Signature into a SharePoint application (form with workflow)?Adobe Sign is integrated with SharePoint (SP), but seemingly only to the extent that it allows a person to send a document from SP for signature rather than enabling a certified Adobe Signature in an application. Is that right?

This is really frustrating. I created a new account in Office 365 just for Adobe. It's an admin on SharePoint and an admin in Adobe. I try and connect the app via Oauth and get a message that the user profile is for a different profile and if I want to switch to a personal profile. Which I click and does nothing. If i setup one account on Adobe, at least give me the option when signing in of either the enterprise or personal account because it doesn't seem really obvious.  Still not sure how to actually fix it, the username and password is correct but nothing happens.