Adobe Acrobat Sign

In my profile I set timezone -5h but when I export audit report, the time is in GMT.  Whats the problem?  How I resolve it?

How do I edit the Expiration date of the document once it has been Sent for Signature.  I have followed the instruction provided in this document but still I can't see the Edit button against the Expiration date.

Hi, I'm trying to upload multipe docs for signature, and they keep getting merged. When I go to my Account Settings and change it to 'keep documents separate', they're still getting merged. See below.  

Hello. I want to send multiple documents using a library template at one time to a signer, but I want these documents to stay separate and not get merged together once signed. The reason being is once these documents are signed I need to send them to different people. Can this be done?

The Completion Deadline Field is grayed out with a check in the box. I am unable to add how many days I want. How do I get back access to this field? 

Hallo liebe Community,  ich bin auf der Suche nach der Einstellung, damit digitale Unterschriften mit einem sekundengenauen Zeitstempel versehen werden. Wenn ein Kunde, bei dem ich per Mail die Unterschrift anfrage, mehrmals in einer Minute unterzeichnet, sind alle Unterschriften mit dem gleichen Zeitstempel (Datum, Stunde, Minute) versehen. Es wirkt wie eine Copy-Paste-Unterschrift, die von meinen Produktpartnern nicht akzeptiert wird. Damit jede Unterschrift einzigartig ist, benötige ich auf dem zeitstempel auch eine Angabe der Seunde.  Gibt es eine Möglichkeit, das einzustellen?  Danke euch! Henry 

I can easily in indesign prepare forms for e-signing. But for prefilling, the text tags do not work properly. I want to input a signature that i myself have to prefill using:SenderSign Sign_es_:prefill:signature but as soon as i open the file in acrobat, and request E-signing, it changes my field to a signer1 instead of assigning it to me. I have checked the documentation and made sure to correctly write my tags. I also use the date prefill tag in indesign that works with no issue as below:SenderDate Date_es_:prefill:date Thanks 

We have a staff member emailing people to sign a form and she's hit a limit of 50 it seems. It's saying she has to wait 7 hours to send more. Is there a way to change this? I don't see it in the Admin Portal. Please help! Thank you! Charles

I am having issue in my adobe  esignature. It abruptly crashes when I put esignature. see below a screenshot.   

Our agency just started using Adobe Sign. We are getting reports that Adobe Sign emails are going to "junk" or "spam" even when they've added "adobesign@adobesign.com" to their contacts. Has anyone figured out a solution to this?

Hello!I have activated MFA for my account on adobe.com, but that doesn't seem to affect my login at adobesign.com. How do i activate MFA for Adobe Sign? Regards,Jerry

I have an electronically signed document (I9) that I want to combine with supporting documents (copies of ID's) in AdobePro. It is saying I can't modify an electronically signed document. Is there a workaround?

I added a user to a developer account and after that action all agreements this user issues contains the Watermark "Adobe Sign Test Document. Not for commerical use". The user has a paid plan for Adobe Sign. So i wanted to remove the user from the developer account. I understand after reading https://helpx.adobe.com/ie/sign/kb/how-to-remove-a-user-from-my-Adobe-Sign-account.html that we need to contact the support to remove the user. But we couldn't contact the support. How to resolve this issue?P.s. Inactivating the user isn't a option here.

Where do I find the Modify Agreements setting to turn it on for my organization? We want to be able to modify agreements even if we send them out. Let me know!

Hello, Adobe Acrobat Sign Community: Is there a way to disable the "Preview & Add Signature Fields" option when using workflows or sending from specific groups (UMG enabled)? We want the option when users are using templates or uploading their own documents, but if using workflows, we want to enforce the workflows' template structures. Thanks.

You can upload individual documents to Adobe Sign (non-Enteprise/Business) but when you prep the document it combines them.  The new feature "Download Individual Files" in manage documents does not separate the combined document.  It downloads with a title "multidoc" but it is still one document and loses signature integrity when you try to split it.  My enteprise does not want to change Global Settings.  This should be an individual decision for all Adobe Sign users.

Hello Team, Please I need help with the Oauth or keys for Workday integration. If possible provide all the details that I need for my integration. Thank you,Paul John

Hello, I am trying to create an Agreement in Salesforce but when I open the Agreement tab and click on the New button this is what I'm seeing:

As of this morning my organization can't see the adobesign library when adding files on an agreement.  Is there an issue at adobe?  No changes have been made by the salesforce admin (me).   Thanks!

 I want to make it easier for my end users and create a link with URL parameters to create batch agreements. Something like this:echosign-dev1.vf.force.com/apex/AgreementTemplateBatch?templateId=a0f3d000000cOTlAAM&query=select+id+from+opportunity Is it possible to use URL parameters with this page and yes what are they? Thanks, Matthias

Hello,  I am trying to send an agreement from an Opportunity in Salesforce ( Send for Signature button )  but I hit the error :  "Adobe Acrobat Sign API returned error:Invalid user ID or email provided in x-api-user header." The Adobe admin is one my colleagues , but we need to allow multiple users to send agreements.  What I am missing here ?  Ty!Valeria Anghel - Toluna Company  

Hello!When sending a document for signature, in the recipients list, I enter both the email address and the name of each recipient (all signers). So Acrobat Sign already knows the name of each recipient.In the next step where we can edit fields, I only add signature fields, one assigned to each recipient.When the recipients do sign the document, in the signature popup, they have to enter their mobile phone number to draw their signature on their mobile device. (On purpose, I selected the option Require signers to use a mobile device to create their signature and initials as I find it provides a nice second authentication method, as it makes me able to verify the signature was actually drawn on the intended recipient's mobile phone.)The recipients then proceed with drawing their signature on their mobile phone, and the signature gets uploaded as expected. What doesn't make sense to me is that, before hitting the Apply button, they actyally have to type in their name in the Name fie

I'm new to using Adobe Sign & we are using Adobe Acrobat Sign. When I send the document to someone to sign I put in their email address but it's duplicating the first name of the email so for example if the email is asmith@gmail.com & the A in the email if for Amanda, the typed signature that Adobe is putting in the document is Amanda Amanda. How do I get it stop doing that?

 Users get this error when accessing e-signature. They are fully licenced for Acrobat Pro in the admin centre. We have taken the licence away and readded it. We have uninstalled the software from the desktop and tried the web version, but nothing works.

 Hello,I'm new to AdobeSign and a long time computer novice.I have a tricky question for Adobe regarding confidentiality of data and my contracts.I sign tripartite group coaching contracts between myself, a company or an organization and twelve collaborating participants for each contract.Coaching participants enter personal data about their past or abilities in the contract, and commit to resolving them.The managers enter company data, prices and conditions.These data are ultra-confidential and could be used against individuals or companies if placed in the wrong hands.AdobeSign, which I like very much, stores my contracts on its servers, and this is essential for keeping the records necessary for the reliability and validity of signatures. But how can Adobe guarantee data confidentiality?- Can hackers access the servers?- Can Adobe executives or subcontractors access the data?- Can shareholders have enough influence in the company to do as they please and gain access to the