Adobe Collaboration Experiences

New gradients are automatically added/ created for no reason. Theses gradients cannot be deleted / modified without Indesign crashing right awayThe action of ‘Selecting unused swatches’ doesn’t select these gradients, despite nothing using them.     Fred

When a user tries to sign a document, an error message appears.“You will be redirected in 3 seconds”“Something went wrong. To proceed with completing this agreement, we will redirect you to our classic experience, which will clear any signatures and initials you entered in this agreement.”This document has 2 fields Signature and text field.We have tested a document that worked prior in Dec 2025 which had no issues and the same document now produces the same issue.End user’s device is Windows 11 will all Windows and Firmware patches completed.This is happening to more than one user across multiple documents.  

I am running MacOS Tahoe 26.3.1 on an Apple M4 Max, and Premiere Pro (+ Media Encoder) 26.0.2.When sending any sequence from Premiere Pro to Media Encoder, the text and/or captions do not appear in the Media Encoder preview or the final file.I have recreated the issue using a range of export presets/formats, a variety of the standard sequence settings and various fonts. The issue happens every time.It has occurred when using the absolute simplest sequence possible: new project, saved on desktop, new default sequence, a single graphic layer featuring the default ‘New Text Layer’ text & font, but when viewing the preview in Media Encoder, it features nothing but black.The issue does not occur when exporting from Premiere Pro.

Firefly's "Remove Background" function is not working; pressing it does nothing.

We used to be able to place an inDesign document onto an inDesign page and export it for print or screen viewing without issues. In the current 2026 version it either screws up the color export settings (for example, text that is solid black is exporting as a built black) OR causes issues with the PDF export like file corruption and missing elements.

When I try to search across all libraries for an item I get no results found. If I swich to the individual libraries search works as it should. This has only just started happening after years of use.

CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it. Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.

CC Libraries will not initialize. Followed all suggestions within Adobe Community. No luck. Note: I keep minimal CC Libraries active at a time, and I back up then deactivate all project libraries that I am no longer using. Have logged out and back into Adobe CC. Have closed and reopened programs. Libraries will not initialize for use.

Library synk and link function has been bugging for over two months now in Illustrator.Need to restart the program each time to get it working for like a few minitus, then when opening a new file to color after a restart the bugg is back again. Pls improve asap.

My Adobe CC Library does not work in InDesign. The panel shows items that are in my library, but none are clickable. They are all also distorted and pixelated. I cannot open folders. This is the only Adobe program where this is an issue. 

I've tried all the troubleshooting options and its still an issue. Is there any solution to this?

After downgrading from an Adobe Business account to a Personal plan, my **Adobe Portfolio and Creative Cloud assets remain owned by the Business profile**. The Business profile now shows **0 B quota**, yet my data still exists (over 100 GB visible in Admin Console).When switching to my Personal profile, Adobe Portfolio displays *“Profile cannot be used in this app”*. Profile switching works, but **ownership does not transfer**, and there is **no self-service migration option** to move Portfolio or assets from Business to Personal.This leaves users in an **orphaned account state**: the data exists, but cannot be accessed or migrated without internal intervention. This is not a user error or configuration issue — it is a **system limitation** that occurs during plan downgrade.Adobe needs to provide:* A supported way to **reassign Portfolio ownership** from Business to Personal, or* A proper migration workflow when downgrading plans.Until then, users are effectively locked into Business a

Please fix this issue.

the library is often broken in illustrator and indesign. Assets are not clickable (using my CC on Apple Macbook Pro M3 with all recent updates)

Every day many times... I need to quit illustrator and reopen to get acess again to the library... 

Ultimamanete tem acontecido bastante esse problema, ja fiz de tudo, todos os apps estão atualziados. A biblioteca parece travar como se fosse uma imagem, e não consigo clicar em nada dentro dela. Mesmo fechando e reabrindo, fechando o app, nada resolve. Não sei o pq acotece mas esta bem frequente, e é bem irritante esse problema.

CC library don't let me import in to indesign since Creative Cloude updated. 

For the last week, after a recent update, my libraries keep freezing after about an hour of use or if I go into another program.  The only way I was able to get past this was fully closing the program and reopening again. I also have a problem with saving my files as well.  We use onedrive in our office.  Now when I try to save my whole computer lags.  If illustrator is not open there is no problem.  The only way around this while I am working is either pausing the sync or quiting onedrive.  Illustrator V 29.5.1MacBook ProApple M116 GB Memory OS - Sequoia 15.5

This used to work somewhat reliably over the last few releases but now it's buggy as anything. I copy just "Details" to avoid overwriting other settings, but after 50 images the feature just gives up. I've got 96GB of RAM and 4TB SSD with about 750GB of available space. It's a 2023 Macbook Pro M3 Max. Latest available LR version as of time of writing this. The whole point of this Mac was to speed things up, but now Lightroom is slowing me down to a grinding halt. Absolutely outrageous.  I've restarted the Mac, I've updated Lightroom. Nothing solves this issue. Pasting all settings again doesn't solve it. This software is so broken it's actually becoming a joke that I have to pay for this mess. 

Can't pull icons från CC Library in ID, what's going on? 

My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library. I've seen other posts with this issue in the past but no fixes.

Unable to custom sort anything in the Libraries Palette even though Custom Sort and Custom Groups are selected.

Adobe, please Help!!In the office we have multiple users using Libraries, and they are shared between them.  The libraries are not updating when someone adds a new item or moves it to a different sub folder etc...  People are unable to see other peolpe's updated activity in the Libraries we can all see our own items that we added or moved or changed, but we can not see other people's.  However if they go into the Creative Cloud Desktop app and navigate to the libraries tab and then click on the "Browse all" Tab at the top, the library items do show up in the display, but only if you look at it through the Creative Cloud Desktop app and then engage the "Browse all" tab.  That would tell me that the sync is happening but it is not pussing it out to the actual library for some reason. This has been getting worse and worse over the last month.

Problem: White and light-colored assets are still invisible in Adobe Libraries across the entire Creative Cloud suite. Ask: Let us change the thumbnail background color — or at least display transparency. This has been a long-standing request in the forums, and it’s baffling that such a basic visibility option hasn’t been added yet. If the Transparency Grid already exists in the library option to turn on/off, why not extend that functionality to the background? Minor issue, why does InDesign label this "CC Libraries" and all of the other apps just have "Libraries" – it's out of alphabetical order only in that application for some reason.

Just in the last few days my CC Libraries are loading really slowly and sometimes they never load. I've done all the troubleshooting on this page and NOTHING HAS WORKED! https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html All my apps are up to date. I'm on Mac OS 13.7.4. PLEASE HELP!