Adobe Media Encoder

Hello,Using jpeg sequences quite a bit in my workflow, I would like to report 2 bugs knowing that I work from RAW video rushes from the Canon R5C on a 1st generation Mac Studio (2022, Apple M1 Max chip):In Premiere, I export my videos in Jpeg sequence format, which has always worked well, except recently, if I export via Media Encoder, the colorimetry changes abnormally (cyan dominant). I don't have this problem if I export directly in Premiere.then I import this Jpeg sequence into After Effect as "all files/Camera RAW" in order to be able to apply my colorimetric settings via Camera RAW then I export in H265 in Media Encoder. It has always worked well except that recently, I have an error message (screenshot attached). Note that it works well on my Macbook Pro (from 2019 I think). I have done all the Adobe and Mac OS updates. I have the same problem on versions 2025 or 2024 of Media encoder and After effect. Please help me, I am a videoart artist and it is blocking me f

Running Windows 11 on Victus laptop w/AMD Ryzen 5000 series 7 & Radeon gfx.Latest versions of Permier Pro Desktop and Media Encoder installed and updated. I have about 39-44 minutes of MP4 footage that was originally captured on a Sony 4k camcorder.  However (and I caused this probelm) when I renamed the file and moved it via USB, Windows changed the file properties associated with the video.  (I never have any problems when I import or ingest directly from the SD card.) All the video is still there - the file size is the same, etc, etc.  But now Windows, Premier Pro and Media Encoder all think it's only 3 seconds long.  The resulting mp4 only plays the LAST 3 sec of the original.  There's probably a Sony or Windows hack out there somewhere to fix this, but I'd much rather fix my self-inflicted idiocy in Premier Pro or Media Encoder. The original stuff is gone now.  The SD card has since been formatted.  Can anyone offer a solution?

Hello, I am having an issue of rendering in after effects, even a 10 second video takes 1 to 3 hours of rendering in media encoder, please help me in resolving this issue, thanks

Hello, We have a huge problem: GPU Utilization is virtually nonexistent when exporting an After Effects project using AME. This has been a problem since v25.0 last year, and we never had an issue with v24.I have tested this across several computers in my workplace. It's so bad that a brand-new laptop with a RTX4080 12GB is being out-performed by a 2021 MacBook Pro 14". (It's a Windows-only issue it seems)I've attached screenshots of the GPU utilization from the same project, same computer, and same export settings. When exporting from AE directly, the GPU is almost fully utilized and in AME it's very low to none. Normally this wouldn't be an issue, but trying to export the same project from After Effects directly eats all of the available RAM and it crashes, even on a 32GB machine with only 4GB allowed for other apps. It also affects projects without 3D objects. Here's the specs for one of the PCs I've tested (from the screenshots):Windows 11 ProRyzen 7 2700x32GB RAMNVID

Hello everyone, I've designed some LED video panels for a client in After Effects, but their supplier specifications ask for a .MOV video with DVX codec. I honestly haven't heard of DivX in 15-20 years and thought the format was dead... A quick search led me to the official www.divx.com website, that provides a free app to convert video files into DVX format. The installer for the app however is not signed and I don't feel comfortable bypassing Mac OS security (also on Trustpilot it's mentioned that the Windows installer too gets flagged as malware). All in all the website is pretty sketchy. I found another alternative in https://resolume.com which provide a free converter, and while they look like a serious and professional developer, the converter is bundled with their other applications that I'd rather not install on my work machine. Does anyone know of a free and safe way to encode or convert into DVX in 2025? Thank you so much!

In 25.1 I was able to click on the link after a render and Finder would route the the file. Now in 25.2 it's only directs to the folder and opens a completely new window each time you click on it. Now I have to sift through dozens of exports and multiple windows to find my project.  How can I fix this? I'm reverting to previous version until this can be fixed. Mac M2 ProSonoma 14.6.1

I don't know if there is a way to do this already... but this is either a question or a suggestion depending on if it's possible When generating proxies in Media Encoder through Premiere Pro, the proxies adopt the audio channels and attributes of the source files. Premiere Pro requires that audio on proxies matches. Is there a way to do this in AME as a first step?Without going through Premiere Pro. As far as I have been able to find, there is no way to do any sort of pass-through audio on Apple ProRes Proxy files through AME... it would have to be set in the preset or per file, but then you'd have to have a preset for every different type of audio configuration and that isn't very realistic Since it can work when going through Premiere as an intermediary, why not have the option to do it without Premiere on the front end and then connect your proxies later? is this already possible? I can't find it.

Hi so I've been trying to export a very small animation I made with Adobe Animate recently and I've noticed that despite the file being very small Adobe Media Encoder won't encode it and it'll be stuck at 60% and when the pop up for Media Encoder shows up it immediately disappears and the app closes itself out and even when I tried opening it on its own it would automatically close out. I've got all the most recent versions since initially when this problem first happened I thought it was a bug with the old versions but even having all the most recent versions of everything downloaded it still leads to this same problem. I've been attempting to fix this for hours now with no avail, I cleaned some of my storage to see if that would do anything I tried clearing the cache on my internet history thinking that might lead to something and nope, I'm on a laptop. 

I had some films transfered to digital files that are 4:3, I want to crop out the black bars on the side in ME, When I render it, the black bars still appear as if the video is 16:9 still.  This is AFTER I go to source and select 4:3.  What user error am I doing to make this not work?

Can Media Encoder (or any other Adobe application) perform functions that ffmpeg and Handbrake do, regardless of whether it takes longer or uses more resources, etc.?

I'm in hour 16 of a render (H.264, 1 Pass, FML) and at this point, I just want the existing render without waiting the approximately 15 hours still remaining for my two-minute video.  I've tried copying the existing .m4v file every possible way but AME has it locked up. If I press "Stop" will my existing render still be sitting there in the folder? Can I salvage it from there? Or am I doomed to wait this out and miss my deadline?

I'm currently using adobe premiere pro 2020 (because of old plugins i have there), and i accidently uninstalled the media encoder for it. When i look up the older versions of media encoder that i can install it doesnt show up anything for 20.0, which is the version for adobe premiere pro 2020. I've tried looking it up, but cant find any answears for how i can install that exact version back. Please help me 

I had a queue up with a couple of edited videos that I spent a ton of time on. And then a power surge occurred which made my computer shut down and I turned it back on and all of the videos are gone from the queue. And I don't know how to get them back.

Version 25.1 (Build 65)Mac OS Sequoia 15.3.2Macbook Pro M1 ProI'm getting a render error and "error retrieving frame" from the log.I've reviewed these frames/spots in Premiere and they play fine. Any idea what might be causing this? - Source File: /var/folders/gh/4pvmnwy96kld69z6yq7ctdl40000gp/T/Turner.mp4_2.prproj- Output File: /Volumes/AmateriaV2/Freelance/Peel/Ofek/Footage/Turner (ALB).mp4- Preset Used: Match Source - Adaptive Low Bitrate- Video: 1920x1080 (1.0), 29.97 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, 01:22:18:21- Audio: AAC, 128 kbps, 44 kHz, Stereo- Bitrate: VBR, 1 pass, Target 5.70 Mbps- Encoding Time: 00:01:4703/23/2025 03:01:52 PM : Encoding Failed------------------------------------------------------------Error retrieving frame 18415 at time 00;10;14;13 from the file: /Volumes/AmateriaV2/Freelance/Peel/Ofek/Footage/Turner.mp4, substituting frame 18414------------------------------------------------------------- Source File: /var/folders/gh/

您好，我想询问一下 ME（V25.1） 是否支持 Intel Arc GPU 渲染。为什么我的 ME 不使用 Arc GPU 进行渲染，而是使用 CPU？

The text and subtitle font in the video exported via Media Encoder looks different (this is not the case when exporting from Adobe Premiere) example: subtitles with Truculenta font in the video exported via Media Encoder become Times New Roman font

Max file size does nothing.I set it 4mb and get 36.5mb file.No matter if it's already rendered out H264 .mp4 file or straight from AE. Tried different encoding and bitrate encodings. I use CUDA.TBH I think this is broken for years.

When I export video in any of the mentioned apps the apps crashes. It's been happening for weeks and I've tried reinstalling all of them as well as reseting the preferences. The interesting thing is that it works normally with the beta versions. Any suggestion?

Hi There, Versions of Media Coder after 2023 render out WebM files as a green video at a very small file size.  I've seen this reported before but it is still happening on newer versions of Media Encoder.  Please correct this before removing 2023 versions of the program. I can't attach my video file for proof because the format is not supported by your website so here's a screenshot for reference.  This was created on Version 25.1 Media Encoder 23.6.8 works perfectly. Thank you,Bobby

03/17/2025 02:27:38 PM : Queue Started- Source File: C:\Users\user\AppData\Local\Temp\Dying Light Part 6_5.prproj- Output File: C:\Users\user\Documents\Adobe\Premiere Pro\25.0\DYING LIGHT 2\Sequence 02_1.mp4- Preset Used:- Video: 3840x2160 (1.0), 60 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 01:39:44:01- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 80.00 Mbps- Encoding Time: 00:59:4103/17/2025 03:27:20 PM : File Encoded with warning------------------------------------------------------------Adobe Media EncoderCould not write XMP data in output file.------------------------------------------------------------***PLEASE ADOBE HELP***

Im working on a video in After Effects made from multiple assets (including other videos). One of these assets needed to be replaced, so i replaced the original file with the new one. When i try to export the newest version of my video, it will include the old assets that i have already replaced long ago. I have tried all of these things to get Media Encoder to export the right version:- Save the project before exporting- Close and reopen AE before exporting- Replace the asset again- Import a second copy of the asset and rebuild it (same position etc.) as it should look and delete the other version.- Clear and purge everything that can be cleared/purged in After Effects and Media Encoder- Export without that asset enabled and later do another export with the asset enabled- Many more things It didnt matter what i did, the part of the video with the replaced accet ALWAYS showed up as the old version.  The obvious thing that worked in the end was to go to the folder of the

Is it possible to have a suffix added to the output file name when using a (custom) preset? For example, if I use my custom Prores422 preset, that would automatically add something like "_Example" in the end of the file name.

1. 미디어 인코더에서 파일 이름과 경로를 지정하고, 사용자 정의를 클릭하여 인코딩 옵션을 변경하고 인코딩을 시작하면 마음대로 저장 파일 이름이 변경되는 문제가 있습니다. 2. 미디어 인코더에서 사용자 정의 옵션에서 비트전송율을 변경하면 지정해둔 저장 파일 이름이 마음대로 변경되는 문제가 있습니다. 버젼 25.1(빌드65) 

When I export my GIF it changes all my backgrounds from white (FFFFFF) to just barely off white (FBFBFB).I have tested this with video exports and it's all fine, I have changed EVERY setting that can be changed, and nothing. Here is my desired export setting:Unfortunately as I'm trying to place these GIF images on a white website, the off-white background does not work for me, I'm at a loss!

Hello, I have a complex MOGRT using heavy expressions and nested essential properties to build a calendar using JS calculations. This MOGRT renders and exports perfectly in Premiere Pro 25.1.0. However, when using Media Encoder 25.1, all calculations are broken and the calendar fails to build.So I figured : "well, let's prerender this part in Pr and ask Me to rely on prerendered files". But the results is the same, so I presume Media Encoder 25.1 doesn't use properly prerendered files when it is asked to. This may be a serious issue for editors relying on this feature to speed up their exports. Computer : Mac Studio 2023 - 32 GB RAM - 512 GB SSDMacOS Sequoia 15.3.2 Thanks for your support,