Hi @Sia.DZN,  Unfortunately, this is a known issue when you have After Effects installed in any language other than English 😞  The workaround is to install AE in English.  There is a conflict between the Maxon .obj installer and the native After Effects 3D model installer. We will update this channel as soon as we have an update.    Thanks, ... View more

Hi @ericmlevy,    I'm aware of a few crashes with Sapphire crashes that need to be fixed on Boris FX's end.  One way for us to determine if the crash is in AE is for you to turn the Sapphire Plugin off and then try to crash the 3D Camera Tracker without it in the mix.  If you go to the top bar menu in AE: 1. Select Effects > Manage Effects  2. Click on "Only Show Third-Party Effects"  3. Disable the Sapphire Effects by unchecking the box 4. Re-launch AE  5. Run the 3D Camera Tracker and try to crash  If you can crash again, please submit your email and a brief description of your crash in the Crash Reporter Dialog.  If you're not able to crash again, then please reach out to Borix FX with your logs and info.  Thanks so much,  ... View more

Hi @Ali Hakimov,    A couple of things that may be messing with your intended results... Media Replacement controls do not support Time Remapping, Time-based effects, and Trimming. They cannot be translated over to Premiere Pro. You should have seen this warning when you exported the Mogrt from After Effects.  When you create a Media Replacement Control in AE, you are basically creating a container for new media to fill it in-- like an ice cube tray. The Dimensions, Duration, and Frame Rate for this container are defined by the media or comp you used to create the control. They are set and that's all that Premiere "sees" about this control once you are in Premiere.  The caveat to this is that you can create Protected Regions on the Primary Comp which will enable Responsive Design Time. This will allow you to stretch or shrink your Mogrt in Premiere and will essentially make the duration of that media container longer or shorter. It will not speed up or slow down the footage though.  As I mentioned above, Trimmed Layers are not seen in Premiere, but In Points are. So if you stagger the In-Point of the media you are using to make a Media Replacement Control in After Effects, this will be respected in Premiere Pro.    So in this example above... I will make all of these Media Replacement Controls in AE. Layer 1 control will start at 0:00  Layer 2 control will start at 3:00 Layer 3 control will start at 4:09 Those In-Points will be respected in Premiere Pro. Another trick:  Double-click on the Media Replacement control in Premiere Pro to open up the secret timeline for that replaced clip. (I know! why is it secret?!?)  Here you can do all kinds of things, like add effects, do speed ramp changes, even add multiple clips. It's another timeline.    The part of the timeline without the danger stripes shows you how much time you have to fill with your new clip and also shows you when the clip's In-Point is -- in this case it is 10 seconds into the Mogrt and not at 0:00 because the In-Point in After Effects is 10:00    You will see the last frame freeze if the clip is too short to fill the duration of the Media Replacement Control. Open the hidden timeline and move the clip into the active region / non-danger-striped area.      Hope this helps give some more context and tools to help you understand and work within the design limitations of the feature.    Cheers, ... View more

Thanks for reporting this Daniel. I have a bug filed and will share any updates as they become available. ... View more

Hi @Daniel Lange,    Thank you for reporting this issue. Can you please share your system specs and graphics card info?    It does look like switching to Legacy from Smooth does help a little bit but not quite all the way.  Is the extra jitteriness happening in 25.2 or previous versions of AE?    Thanks for your help with this, ... View more

Y'all... we all want folders. We have your requests. And we have no new news. And if we did have news, we wouldn't be able to share it until the feature was public.  @Sterphy, what do you want us to respond in the meantime?  A lot of the people in this thread responding to you are individual contributors on this team. We're doing our best to advocate for features that we know users want, including folders in the timeline.  The fight continues.    ... View more

Hola @P1edP1per!  Que gacho! Oye me puedes decir en cual version de AE estas usando?  Aparte puedes compartir los datos de to sistema?  Que version de Mac OS tienes y con cuanta memoria?  Y que tipo de videos estas usando? Lo mismo pasa con otros videos or solamente estos dos videos?    ... View more

Hi @Grant376661292c5e,  Were the projects created in a previous version of AE?  Are you using Dynamic Link or Content Aware-Fill in these projects? Can you install the latest After Effects Beta app and see if you can still reproduce the warning?  Beta is a standalone app and won't interfere with the release install Can you share any of these projects with me so I can try and repro in-house?  You can send privately via DM    Apologies for the extra wrenches and thanks for reporting the issue,  Dacia ... View more

You're so welcome!  Lemme know if you have any further questions.  ... View more

@Scott.C. WOO HOO!! I'm so excited to hear this! Thanks so much for letting me know and for your time.  ... View more

Thanks @Steve_Oiko thats great news! @Den Bersus & @Kirsi21888295ykon sounds promising but still not as smooth as 25.2.   Would it be possible for you to share a screen recording of the 1-3 second lags you're seeing?  Is there any chance that y'all could share projects with me?  You can DM me a link to whatever your preferred  If you can't share projects, can you let me know what kinds of footage and effects your working with so I can try to rebuild a similar project?    Thanks for your help y'all!  Dacia ... View more

HI @JuMagne974,    The Media Replacement Control is bound to the dimensions, duration, and frame rate of the image, video, or comp that the control was created with by the time it gets to Premiere Pro.  There is currently no way for the shape layer to "see" the dimensions of the new media that is being replaced in Premiere.  This is set in stone and was foundational to get the feature working to begin with so I don’t see it changing any time soon. But I’ve seen some interesting workarounds by creating a control that has the largest possible dimensions and using alpha / non-alpha information to drive the size of the shape or frame in your design. You can use a Precomp to create the Media Replacement control and make it whatever dimension, duration, and frame rate you need.  Maybe that is a possible pathway? The concept is that the shape looks for the area where there is no alpha and then re-sizes the shape at the boundary where the replaced image and the alpha of the MR Control (with larger dimensions) meet.   sampleImage() is the expression that can be uses to sample the alpha channel. Depending on your design, you may get mileage out of it. Fair warning, though, sampleImage() is performance intensive and will slow down your mogrt a fair bit.   Thanks, Dacia   ... View more

Hi @Scott.C. and all,    We've finally got an in-house repro and have introduced a fix in Beta build 25.3 x 03.  Please download this build and let us know if you're still seeing this issue or if things look resolved on your end.  Thanks!  ... View more

We've finally got an in-house repro and have introduced a fix in Beta build 25.3 x 03.  Please download this build and let us know if you're still seeing this issue or if things look resolved on your end.  Thanks!  ... View more

Hi @Christian Leibig!  That is great news. We put a fix in for the timeline responsiveness in 25.3 x 03 for a bug that we had a cuss of a time tracking down.  @Den Bersus :  Dang! Did this thumbnail issues just begin with build 25.3 x 03? Or were you seeing it in 25.3 x 01 or 25.3 x 02 or 25.2???  Can you please send me your system specs and a screen recording or images of what you're seeing?    Thanks,  Dacia ... View more

Hi @Kirsi21888295ykon @Scott.C. & @V-Edit,    We fixed performance issues with Media Analysis and would like to know if it improves the issues y'all are seeing with lags and delayed responsiveness to changes made to effects or adjustment layers.  The fixes went in in Beta build 25.2 x 119 so please update to any build after that and let me know how things go.  Thanks,  Dacia    ... View more

That's awesome news @lee_0646!  We are in active development on this feature so it's totally possible that your old project for borked in an older Beta build. Very happy to hear you're back in action.  I've shared the request to be able to filter for un-analysed clips and have shared that back with the team, and again I thank you for your time and thoughtful responses.  Have an awesome day and let us know if you think of any other things that you would like to be able to do with Media Intelligence.  Cheers, ... View more

Hi @lee_0646,    Thank you so much for your thoughtful feedback and sending your system specs. I'm passing on the feedback about filtering for un-analyzed clips to the team.  I'm so silly and asked for your build with some inside baseball jargon-- my apologies for that. I meant to ask, "What Beta build number are you on?" You can go to the top bar Help menu > About Premier Pro and it will pop-up a screen that will say something like "25.2 x 100" for example. We took a stab at fixing the "Complete with Errors" bug, but I suspect it still needs some work. Would you mind updating to today's Beta build and letting me know if you're still seeing this bug? It's currently build number 110 and will be 111 later today if it passes.  Additionally, it sounds like there may be a separate issue with clips over an hour long. Would you be able to share some of these clips with me?  You can Direct Message me on this platform with a WeTransfer link or whatever method you prefer. I'd love to see if I can repro what you're seeing on my end.  Thank you SO much! Dacia ... View more

Hi @lee_0646,    Thanks for trying out our new feature! We're super excited about it too.  We are aware of this bug and are working on a fix.  What build are you currently in? If you close and re-start the app, do the files that were stuck get re-analyzed? What happens if you bring those specific files into their own project?  Do they still fail or is analysis complete?  Thanks so much for taking the time to share your feedback. This is super helpful to get the feature rock solid for release.  Cheers, Dacia  ... View more

Hi @jmro,    They will be in your Prefs if you're using a current version of Beta, today's version is 25.2 x 95.  Are you in Beta or release?    Also the logs I'm looking for need to be enabled by a debug flag in the Console 😞  1. Use the hamburger menu in the Console view to get to the Debug Database  2. Search for "Create" 3. Set "CreateLogFilesThatDoNotExist" to "true"  4. Relaunch the app  5. Get into the state where your playback is lagging  6. Reveal log files...  I think this should get us the log files that will be helpful.    ... View more

@Scott.C. @Kirsi21888295ykon,  I've DM'd y'all both with a backdoor workaround for this while I figure out why those are disabled for you.    Thanks, Dacia ... View more

That's rough @jhhammond I'm so sorry.  It sounds like it's def a color issue and I'm going to share this point with one of the color team members to reach out to you.  Can you confirm that you are still seeing this issue when you turn the Media Visual Analysis preference off for me to just cleanly knock it off the list of suspects?    Thanks so much,   ... View more

Hi @Kirsi21888295ykon,  I was out of the office. Thanks for your patience.  Unfortunately, the logs you sent aren't the ones we're looking for. I didn't realize that the command Reveal Logs opened two different folder locations. Doh!  You sent me the items in the top window, but I need the logs from the "Logs" folder and stay Premiere Beta Logs" in the name.   Can you please send those? Apologies for not clarifying.    Thanks so much, Dacia ... View more

Thank you so much for your quick response @jmro.  And very happy to hear that you are not experiencing this issue anymore.  ... View more

I'd love to help you get to the bottom of things.  First things first... Can you please share your system specs, GPU, and OS version?  Can you reproduce this issue in the latest release version of Premiere Pro 25.1 Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Does this happen with any other types of files? Screen Recordings also help a great deal to be able to see what panels you have open, etc   Out of curiosity, have you tried the new Media Intelligence feature?  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?  Does this improve the lagginess you're seeing in the UI?     Thanks for reporting this issue and for any further detail you can provide,  ... View more

That's super frustrating. We recently introduced a new feature, Media Intelligence, to help you find your shots through search. We're investigating to see if the visual analysis happening in the background could be the culprit.  First things first... Can you reproduce this issue in the latest release version of Premiere Pro 25.1? Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Screen Recordings also help a great deal to be able to see what panels you have open, etc   Media Intelligence feature  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?  Does this improve playback tr other lags that you're experiencing in the app like Lumetri and adjustment layers?     Thanks for reporting this issue and for any further detail you can provide,  ... View more

That's not cool! I'd love to help you get to the bottom of things.  First things first... Can you reproduce this issue in the latest release version of Premiere Pro 25.1 Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Screen Recordings also help a great deal to be able to see what panels you have open, etc   Out of curiosity, have you tried the new Media Intelligence feature?  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?  Does this improve the lagginess you're seeing in the UI?     Thanks for reporting this issue and for any further detail you can provide,  ... View more

Hi @jhhammond,  I'd love to help you get to the bottom of things.  First things first... Can you please share your system specs, GPU, and OS version?  Can you reproduce this issue in the latest release version of Premiere Pro 25.1 Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Screen Recordings also help a great deal to be able to see what panels you have open, etc   Out of curiosity, have you tried the new Media Intelligence feature?  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?      Does this improve playback?     Thanks for reporting this issue and for any further detail you can provide,  ... View more

@jmro  That's not cool! I'd love to help you get to the bottom of things.  First things first... Can you please share your system specs, GPU, and OS version?  Can you reproduce this issue in the latest release version of Premiere Pro 25.1 Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Screen Recordings also help a great deal to be able to see what panels you have open, etc   Out of curiosity, have you tried the new Media Intelligence feature?  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?      Does this improve playback?     Thanks for reporting this issue and for any further detail you can provide,  ... View more

That's not cool! I'd love to help you get to the bottom of things.  First things first... Can you please share your system specs, GPU, and OS version?  Can you reproduce this issue in the latest release version of Premiere Pro 25.1 Can you please share a log so devs can take a peek for any suspicious clues?  Start an app session  Get into the bad playback state  Navigate to Help > Reveal Log Files and send those files over.  Screen Recordings also help a great deal to be able to see what panels you have open, etc   Out of curiosity, have you tried the new Media Intelligence feature?  Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box?  Does this improve playback?     Thanks for reporting this issue and for any further detail you can provide,  ... View more