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Hi All, I have an RGB, multi-layered Illustrator file which will not import into After Effects, 2025.3 on Mac. Nothing happens when I go through the import; basically, the file does not import and is not visible in After Effects. I have sequenced layers in Illustrator (each layer on its own)File is RGBI have no additional artboardsI have pressed the PDF-compatible file on export I have used this file many times before (with my students, never had a problem). Can someone help, please?
Hi everyone, I have been having this issue with after effects that has confused my professors and I. I will be editing on the app and eventually the preview panel will freeze. Not only on the frame but when I try to start the preview it will go forward a frame and stop. Even when I switch to a different composition it will only show that frame and nothing else. When I do try to edit anyways I can’t see the edits I am making but when I come back to the project they are still there. On top of this I tried starting a completely new project without restarting after effects and even though the composition is blank it still shows the frame from my previous project. I purged my cache, restarted after effects and my computer, reset preferences, and tried uninstalling and reinstalling the current version along with the one directly prior. My professors have never seen anything like this. The app doesn’t crash but literally just freezes the preview. I haven't been able to make any progress
hello all,i have been having an issue with after effects that has been genuinely confusing. i will open the app and start editing, and at some point the preview panel will freeze. not just the frame that the preview is on, but i can't zoom, pan, or see any edits i make. however, i did notice that the changes are still made. that panel just won't let me see it. i've seen this issue posted before, but i haven't noticed any with my specifications. i purge my cache, turned up hardware acceleration, restarted, reset preferences, tried in different projects, etc. it doesn't crash per se, it just freezes. there is no exact behavior that causes it, also. sometimes it happens before i even start working on it. other times it happens just a few minutes into it. i haven't been able to make any progress on my projects as it continually does this, regardless of the countless things ive done to try to fix it. if anyone has any idea what's going on, i'd appreciate the help. thank you. VERSI
When using the Clone Stamp Tool and enabling Paint on Transparency, the whole layer becomes transparent. I've seen a few threads elsewhere about this but the proposed solutions are time consuming and don't always work. Reproducing the problem:Use the Clone Stamp Tool on any footageEnable Paint on Transparency Result: The entire layer becomes transparentExpected Results: The cloned area remains opaque and the rest of the layer becomes transparent My Workaround:Duplicate the painted layerEnable Paint on Transparency on the top layerUse the top layer as a matte for the bottom layer With the Workaround: The top layer maintains the alpha of the original paint, so it cuts out the painted area like a matte normally does. This is not ideal because those steps have to be deleted and repeated everytime you want to tweak/add to the clone. This has been happening for many years and persists in the latest version of AE. Other Threads about this:Adobe, Reddit1, Reddit2
Hi, I've got a *.mogrt template which was using the following block of code:// --- Source: DOG MASTER --- var M = comp("DOG MASTER"); var srcDoc = M.layer(13).text.sourceText; // TextDocument (safe) var size = M.layer(1).effect("Size")("Slider"); // numeric // Prefer string if available; otherwise pass the TextDocument directly. var srcText = (srcDoc && srcDoc.text !== undefined) ? srcDoc.text : srcDoc; // --- Apply on THIS layer using the modern style API --- try { var st = text.sourceText.style; // Make sure it will render (some styles can have fill disabled) st.applyFill = true; // Set true font size and then apply content st.setFontSize(size).setText(srcText); } catch (err) { // Fallback for older AE / legacy engine: build a TextDocument manually var td = new TextDocument( (srcDoc && srcDoc.text !== undefined) ? srcDoc.text : (""+srcDoc) ); // carry over some sane defaults from current value var cur = value; td.
We are encountering an intermittent After Effects render error: “After Effects warning: logged one error – After Effects: Unable to allocate 37,641 MB of memory. Either decrease the memory requirements for the rendering of this frame, or install more RAM. (12803 / Unidentified caller).” What is confusing is that the same composition renders successfully when retried, without any changes to the project, settings, or assets. This suggests that the composition itself should be within memory limits, yet the failure occurs sporadically. From Adobe documentation, it appears that After Effects may require a large contiguous block of memory when rendering certain frames, and that memory fragmentation or internal memory state could cause allocation failures even when sufficient total RAM is available. The renders are running on a machine with the following characteristics: Instance type: c5.4xlarge (32 GB RAM)No other applications running besides After Effects &nbs
They open up with a white green noise and there are 2/5 of the composition screen two-bar glitch at the bottom Providing the link to some test footage of .CRM from Canon C50: https://drive.google.com/drive/folders/1hJBx_KVy20I0wjVHAtCzzhE_orua7zrx?usp=sharing
I tried to report the issue but was sent here, so I'll post it here.I'll also answer the survey.Would you like to add after-effects to the recognition?4 starsHere you go.
Hi all, I work in AE quite a bit but I haven't opened it on my home workstation in a bit (I also work on a mac). I'm now having a problem in which the composition window appears empty for any project (even a new one); it shows the composition background colour but even a new solid or shape layer doesn't show up. What DOES show up is the transform handles around said objects, and the composition thumbnail at top left updates with contents now and then. Working on Win11, with a Ryzen 7 5800X cpu and a 5070 GPU. Really need to resolve this soon! I've been wandering the internet for solutions and have tried... - Reinstalling AE, also reinstalling after using CC Cleaner on it- Purging all memory and disk caches- Disabling GPU acceleration (this makes the comp window just go completely black)- Updating Nvidia drivers (tried the latest Game Ready and then Studio with no change)- Changing Windows graphics settings for AE to "High Performance"- Running AE as a
After Effects version 25.6.0MacOS 26.1 While using After Effects, and only After Effects, I find that every few keystrokes is ignored by the program. It happens everywhere, when renaming layers, when typing in timecode, when typing text into a text box. Goes without saying the expected behavior is that... that doesn't happen. Here's an example best I could show it with screencapturing software. You can see me start typing and I enabled keystrokes and you can see clearly that I typed several characters towards the end and it completely ignored those characters that I typed. This isn't unique to text boxes, it happens everywhere in the program. When typing in fonts, when renaming folders in the project panel, when typing in timecode, renaming layers in the timeline, you name it, this is happening all the time. Video on Dropbox
Ever since verison 25.2 we have been noticing a weird bug.We work in 32bit ACES exclusively.Every now and then we come across a composition that just clamps all the HDR values down to 1.I've managed to isolate a comp like that and the problem itself:- AE ver 25.2 or later (even Beta)- comp has minimum 3 layers- at least two layers must be in Add mode - both have to have motion blur turned on- motion blur in the comp is on The problem fixes itself in any of the following cases:- one of the layers gets hidden - so that only one additive layer remains- you disable motion blur in the comp- you disable motion blur on one of the layers, so that only 1 layer has motion blur- you switch renderer from GPU to software- you open the same project in AE 25.1 This occurs rarely, but if we find a comp like that it bugs out on all our machines- rtx 4xxxx or rtx5xxxx- win10 or win11- throughout the last year we've reainstalled gpu drivers 3-4 times already I have an example project - I c
I see this issue popping up going back years but none of the suggested fixes works. This many tears on, it's astonishing that the same issue continues to happen but here we are. Mac Studio M3 UltraAE 25.6C4D 2026.1 Error:After Effects error: Error during event PF_Cmd_SEQUENCE_SETUPCode (A_Err_GENERIC): Cinema 4D 2025 must be installed in order to use "Cineware by Maxon". To install from the Creative Cloud app, go to After Effects, choose the "…" button next to "Open" and select 'Add-ons'.(1) (25 :: 16) The add on is slected, I reinstalled both After effects and C4D. When reinstalling AE, I checked the box to ADD C4D The import plugin IS in the Plugins folder. Please help!
Getting attached error on some calls to checkout_layer_pixels if rendering with MFR. Any idea what this could be?
Dear Adobe Team,I am writing to formally report an issue that has now become frankly unsustainable.After Effects 2025 has been severely underperforming since its release. In particular, preview performance is dramatically worse compared to After Effects 2024: playback is significantly slower, less responsive, and unreliable in daily production work. This is especially evident when working with EXR image sequences, which are a core part of our production pipeline.I work in an environment where multiple artists use After Effects daily, across several workstations within the same office. Every single user is experiencing the same problem, to the point that no one is able to work with the 2025 version, and everyone is forced to remain on After Effects 2024.To be absolutely clear:all machines are new;we are running both Intel- and AMD-based systems;all workstations have 64 GB of high-quality RAM;GPU drivers are fully up to date;all other software performs correctly.This makes it evident tha
Buenas tardes, mi problema es el siguiente. Necesito la versión de adobe after effect 22.0 ya que tengo un procesador más antiguo. Actualmente tengo una suscripción activa y por problemas tecnicos con mi Pc tuve que reinstalar todos los programas y no estoy pudiendo acceder a la versión 22.0 ya que el agente de soporte no pudo brindarme el instalador y el creative cloud no me deja acceder a los antiguos instaladores.
I was working on my project (AE2025) as usual while it gave the following error "After Effects error: Crash in progress. Last logged message was: <6636> <ae.blitpipe> <2> HardwareBlitpipe Engaged" and then it closed itself. After that I couldn't open my project again. I can run the program in safe mode but my project gives the same error even in safe mode. I checked previous entries and they are suggested to check up-to-dates in drivers, system etc, or reset preferences, or disable third party plug-ins. I did them all, everything is new and up to date, I reset preferences, I disabled all third party plug-ins. Nothing changed or fixed. I was about to try re-install the app but I don't want to lose my ongoing projects.
This is a really long standing bug on Windows that should really be adressed. For any project, when not using the render queue for the very first time, queueing up multiple comps and then changing the destination of one of them (while all are still selected) only changes the destination for the entry you clicked the destination path for. Expected behavior: all selected entries change their destination to the defined path. Workaround: Define the new path, delete all entries and and them again as the mechanism remembers last defined path. Mac has always worked correctly. Please get around to fixing the problem.
The moment I try to drag in or manually import 3D objects into AE (latest version) this happens. I checked almost all the other posts on this issue, but none of the solutions worked for me unfortunately I tried: reinstalling (and reinstalling to default path), running as admin, making sure my username and AE file path does not have unicode characters, checking if the 3D models are faulty, resetting prefrences, purging cache and updating and changing gpu driver's type (game ready to studio) specs: Ryzen 5 3600 / GTX 1660 super (noticed someone had a similar issue with this graphics cards line) but to my research, this supports advanced 3D right? What can I do further? please help!
Clicking on the ▲ menu item in the 'Window' menu registers as a click on the Title Bar underneath it. Steps to reproduce: - Open multiple compositions until the 'Window' menu requires scrolling OR Add Script Panels until the 'Window' menu requires scrolling - Click the ▲ menu item while it's over the Title Bar Two rapid clicks will resize the After Effects window.It would be nice to be able to scroll the mouse in the 'Window' menu. Mike
J'ai un Lenovo LEGION 5 RTX 4060 I9 - 14900HX Ram 32 go mais pourtant after effect ne fonctionne pas. il refuse de se lancer c'est normal?
Hello, my preview has often been freezing and bugging out when I press spacebar to view the preview. It's not all the time, but it happens a lot. Additionally, my audio is bugged (and I assume the audio is connected to the problem) where when I press play the audio doesn't play immediately and instead buffers for a second or two before cutting back in and correcting itself. I've tried practically everything and went over my audio hardware multiple times, making sure my output is to the right source— my headphones that aren't bluetooth. The only solution to the freezing is to restart the program and I've went over some of the many threads that discuss this problem but haven't been able to fix it. I'm relatively new to after effects, but my specs are good and this error didn't occur on my macbook pro with worse hardware.I truly would appreciate any help or suggestions for other places to look.
I've never had this issue before, and it's driving me nuts. The shape fill window is overblown and blocky with this one project. I first started having this problem on AE 25.6, so I downgraded to AE 25.5. It happened again, so I went down to AE 24.5. I didn't have an issue for a few hours, and now it's happened again. The color picker is also not working. It doesn't select the right hue. I've tried trashing my preferences, emptying my disk cache, restarting After Effects. I've also tried exporting an XML and importing the timeline to a new Premiere file, and starting a new After Effects, and doing a Dynamic Link that way, and the problem keeps coming back. The shape fill window looks normal when I start a new After Effects file without the Dynamic Link, and just doing a simple shape. I'm on Apple M4 Pro, Sequoia 15.6.1. Has anyone had this before and tried fixing it? Thanks!
When importing certain .mov files into After Effects, the program freezes and must be force-quit. If a project containing one of those assets is attempted to be opened on the same computer, After Effects freezes without being able to open the project file, and must be force-quit. The problem is caused by some (but not all) mov files that contain media in H.264 encoding. The solution is to change the file extension to .mp4. This is a workable solution for media import, but it is not a workable solution when trying to open a project file because it is impossible to know what the problematic asset might be if the project file cannot be opened. This issue occurs on Mac computers running Mac OS 15 - Sequoia. It does not occur on older operating systems such as Mac OS 14 - Sonoma. Projects that have been created, used, and saved successfully on a Sonoma computer are one potential source of project files containing assets that cause the problem on
when I want to import FLA files into AE, the download panel comes out, it freezes for a while and an error comes out saying that the import failedAdobe animate version is 24.0.4After effects version is 24.6.1
Hello everyone,First of all, I wish you all a very happy holiday season and all the best for the coming year.To avoid filling up the hard drive of my MacBook Pro M4 16 GB - 512 GB - Tahoe 26.1, I usually use an external hard drive (a 1TB Samsung T7) for After Effects' cache.Since a recent update, I've noticed that despite this, After Effects is still creating gigabytes of cache files in the folder: /Users/username/Library/Caches.This is in addition to the cache on the external drive.I regularly have to disconnect the external hard drive and restart After Effects so that it connects to the default folder /Users/username/Library/Caches. This allows me to clear the cache in this folder through the user interface.Is there a solution to prevent After Effects from adding cache files to the computer's hard drive when I use an external hard drive designed for this purpose?Thanks in advance for your help.
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