Bug Reports

Eyedropper not working in Safari

Why did you remove the change size or add social media sizes to the add + button? And when I change sizes why does it make it all weird, like sizing of objects is off, I can reduce sizes etc...its just a mess!!!

I can't find all the logos I've uploaded from the company I work for. I can see some of them when I go into the Your Stuff Tab. None of those were in folders. I cannot find the page where my premade logos were uploaded too.

Ao tocar no Menu, os itens não são carregados.

I keep getting this message when trying to download a template resume. Why am I recieving this message? I have full premium membership to all Adobe Creative Cloud software plus this is a free template.

non riesco a cambiare account facebook da collegare

unable to download my video

Após a atualização, a caixa de área não permite colar texto

When editing a project with multiple scenes with videos, the project has lag and freezes. I thinks it’s to do with connection with the cloud. This happens on WiFi and mobile data

Tried to simply split a 4 Gig .MOV file into two roughly even parts, twice, both times I ended up with BLANK videos, even though it took 35 minutes each time

I've received the same error multiple times while trying to edit this design. The first time it happened I was scrubbing through a video to split it. I haven't been able to edit any designs in the project since.

I have tried several times, from different computers, to place this file into PDF format and it is advising error please try again.

Same as the title. Also, when trying to find a workaround, I opened up my brands, and every color is doubled with a blank color. There are values associated with them but, the color tile itself is blank. I also can’t add “New colors” to my brands either. “Error Occurred” pops up.

When I open the app on my computer my stuff is not loading. I have tested my internet and changes devices and it still is not loading in.

I created a brand on Adobe Express desktop, but it isn't syncing to the mobile version. I had two older brands that were showing up, but not the new one. Then I updated my app, and now none are showing up lol.  I am seeing from some other posts on this forum that this is a known issue with the new app. Any idea when this will be resolved? Also, I noticed another issue specific to desktop, which is the lack of support for emojis. Is this going to be resolved as well/is there a workaround for it? I tried downloading/adding the apple color emoji font, but that doesn't make the system translate them, it only links certain emojis to certain keys, which is pretty much useless. macOS Monterey 12.5iOS 17.3.1Adobe Express 11.27.0

The screen freezes after generating captions and doesn’t let me edit further

Has anyone had any luck getting a brand created on desktop to sync and be available on their phone? I'm trying to update a brand this way and having no luck and can't find any solutions that work. 

i wanted to fill in the space already withound the head face with the surrounding background the ai started to generate other faces oh not good completely

getting something went wrong message. this is not working since morning

hello, I was working on some designs just a few weeks ago. I had to reset my password with some difficulty as it wouldn't let me customise. Now my files are gone. Please advise.

non riesco a selezionare tutte le pagine di cui sono amministratore. Mi lascia collegare una pagina alla volta!

when inserting text in arabic the text can be alligned correctly to the right but the punctuation fails to be at the end of the arabic text and still keeps alligning to the right (ie the right place for arabic of punctuation should be on the left side - see pic) Thanks for looking into this.

the templates with animation embedded in them do not work properly. They cause the application to freeze whenever I select one of them. Please update the filter so I can remove all templates with animation. This is incredibly frustrating and time consuming.

Hiya, is the scheduler down? I can't access it and I need to make an edit to tomorrow's posts.

動画作成の際、メディアの追加よりAdobe illustlatorのデータを追加すると、縦横の比率が崩れた状態で配置される。