Bug Reports

unable to adjust just height of the text box

cannot save youtube short

Kann mir jemand weiterhelfen?

When I open up one of my brands "Arizona Pristine Roofing LLC" and work on a template, then try to save it, I get through the steps to save the template and it looks as if the template in my brand - however, when I go back to "Arizona Pristine Roofing LLC" I don't see any of the templates I saved.

Hello, when I try to open any item in Adobe Express, the following message appears. Very frustrating, as I'm attempting to work on our organization's newsletter - the sole reason I pay for this softwar - and am completely unable to do so. Please help!

Get stuck at 90% every time i try to download a PDF

Hi! I have tried turning off my computer and turning it on again, but I still can't get fonts to show up! They just buffer forever. What can I do?

Randomly, my Adobe Express will work, and I can use it for a few hours, then it will say "can't reach the page" on the project I was working and when I try to get to the home page. I tried accessing Adobe Express on Chrome too and it says "You're connection is not private." Since, I've tried clearing my cache and browsing history, and now I can get to the home page of Adobe Express, but when I press on a project, it stays on the loading screen. This problem has been occurring for the past 3 days where I can use it and then suddenly cannot. The first day it just wouldn't load the project. On the second day the error page occurred.  

whenever i will try to download a pdf, it will always stop at 90% and say it failed. i have made a lot of my university projects here and it becomes a huge issue as i have to present it or get it printed. also there is no presentation mode. this is so amateurish.

The web apps have been glitchy for weeks. Where's download in Express now? Stock footage lacks diversity in the unfortunate places (hip hop). Look at search results for "african american rapper".

I deleted all my adobe cloud files but still get error of NO STORAGE SAPCE

I am unable to download a slideshow that I created that I update every week. I have had no download issues for the past 2 months until today. Help!

Salve, non trovo più tutti i progetti che avevo trasferito da un vecchio account che la scuola a dicembre ha voluto chiudere

I cannot search anything on the explore page. Nothing is loading.

All sizes in Adobe Express are in imperial system (inches, mostly). I need to create an A4 poster and cannot find this size. Furthermore, I cannot find an equivalent size because they are all expressed in inches. (well of course, I can convert, ... but I believe it should be built-in).

Text, Elements, Grids, Templates are all not showing anything in either Chrome or Firefox browser. Home page of Express doesn't load either. Only thing you can do is pull up old projects. I've refreshed, closed the browser, reopened, tried private mode, etc. Awesome not being able to make graphics on Black Friday.

my video now keeps crashing after working fine previously

Hello! I have the Creative Cloud All Apps plan, which as I understand, should include the premium version of Adobe Express (per this help article)...but when I look at the apps included in my plan through the "Manage Account" page, it only says Adobe Express Free Plan...but yet I'm able to access the premium assets within Adobe Express. The crux of my issue is that I need to upload some additional fonts and I'm no longer seeing the "upload" option in the font drop down of my text box (see screenshot). I've been able to upload my own fonts in the past, but now I just don't have that option anymore. Am I missing something/confused about my plan, or is this a bug? Thanks!

I need help to bring back my account to normal. Everytime, I try to edit something the website crashes

Unless I can't figure out how, it doesn't seem like I can edit text from scenes that I have duplicated. I can change the design of it, but I can't actually change the copy, which is a huge time sink recreating it every scene!

"an error occurred while downloading your file. please try again. " this happening while I am trying download my video, please help me. I couldn't download.

Hello! I have two items to report. 1. the screenshots show that when I click on the 'learn how credits work' link, I get to a 404 page. 2. we are a school district and I am trying to set up the free teacher accounts for my teachers. My account doesn't indicate that I have a teacher account but I do have access to an admin console. Is there someone I can contact to learn how to help my teachers/district sign up for the free education access? Thanks for any help you can provide! Betsy Hood eLearning Director Eastwood Local Schools Pemberville, Ohio eastwoodschools.org

Non mi permette di pubblicare modifiche. Cosa posso fare? grazie. File: Classe 2B Natale.

Hello. I keep on getting the same error message saying that "Something Went Wrong" with opening my files. Sometimes the error message is immediate, and other times I get a few seconds before it pops up. Refreshing browser or returning to home does not seem to help. This is the message: UUID: 65895ec9-8611-470f-a9c5-2545c32bce62 Thank you to anyone who can help me troubleshoot this your help.

all day the program in general is not functioning in a proper way. Issues with paying sounds and videos. It is not possible to work in this conditions! Please, help  Ive tried to reload the computer 2 times, along with the page of Adobe Express - there is no use at all.