Bug Reports

When I download my project as a PDF the PDF does not look like the original project. It cuts off the top part. Please assist.

I am having problems creating a new file from my template library. Please help! I have my template library of instagram posts linked to my brand for my job. All of the templates were created with the old version. Since the update, every time I go to create a new file for a social post, I receive the "sorry, there seems to be an issue" message. I've also received other error messages about problems converting the file. I'm not sure what any of this means.

download 30 slides as pdf slideshow download fail

I can't download a high quality version of this image from my project. The text look fine in the project but as soon as I download it, the text looks fuzzy and blurry.

When I click preview a post I cannot find it again. If I save to drafts, it is still not visible. Where can draft posts be found? When will the preview work?

Estoy tratando de descargar un archivo pero no me deja

excuse me, why cant convert GIF to mp4 now? it was working previously.

My files are missing, and it says. There was a problem, please try refreshing Adobe Express. I've tried refreshing the app and page, but it hasn't fixed it yet

I used it just fine, and not it just keeps saying loading your file. Very frustrating.

I dont like this new update. it was better before IMO. I need a completely transparent background. The background becomes transparent, but there is still a solid white color behind the text Im trying to create. This is really frustrating because it came out perfect before the update with everything transparent. Now I cant update this image to my website because there is a solid white color behind the text. Doesnt look good and not what I need. I was able to do it before. Please advise.

I have been trying to make a graphic using Adobe Express, but every time I go to download or open a file that I have already created, it doesn't load or crashes

Hello, my supervisor shared the brand he created but Adobe Express will not allow me to use the fonts. I've tried uploading the fonts myself but it says I need to be a premium member (which I am). How can I upload the fonts? Thank you!

no me permite modificar los permisos para usar microfono

Hi, unfortunately we are experiencing problems with the new verison of Adobe. We are no longer able to save or download which is causing us great problems. Can you advise if this is a known problem and if so, when you anticipate a fix? Thanks

All new.express.adobe.com webpages coming back with 500 error when attempting to publish.

So when the old version of Express and the new version combined, it brought my files from the old version BUT now when I try to open them to edit them they won't convert. It says "Sorry, something went wrong". I am devastated.

使用修剪影片、裁切影片...等功能，修剪完後要下載會出現無法下載或頁面有問題的訊息。

When you click on Share, Schedule Post, and then exit the Scheduling dialog box without posting, it redirects you to the "schedule page" and when you go back to your project, it disappears and you lose all of your work.

When I open the file, it tells me it is converting and then that I don't have access to the files. I recently made the copy for desktop.

I am using the dynamic text feature in a flyer and when I download the text, it does not show up in pdf.

Since the new version of adobe express launched, I haven't been able to remove the background from images I have imported. When I hover over the remove background button, I get the message "use this feature once this image has processed". The image appears with a warning triangle in the top left corner (attached). Advise greatly appreciated.

I cannot print my flyer design to see how it looks offscreen

I can't download my slideshow, and I paid for Adobe Express and Creative Cloud... keep getting error notices.

Doing a test multi page social post project and the images keep disappearing. They’re on the page but the image isn’t visible in the object.

Wont let me verify my email in order to share the document, just keeps saying there's a problem.