Bug Reports

I spent  credits on generating a video and see no output. was using Veo model. 

Hi, was using a promped that involved: .."anging pendant bedside lamps with crystal details. Hanging pendant bedside lamps with crystal details. " and ended up with variations of hands in the images... I changed the text - removed the word 'pendant', as I though that might be the problem. The hands still showed up, Have opened new Firefly windows, and even restarted my computer. The problem not solved. Hands still appear..., se attached images. Regards//Karin 

so i got a message that said "something went wrong, try back later" and "Firefly is at maximum capacity due to high demand. Please try again later." without producing any video i requested but my credits went down fast!!!! from each click...

Mijn vorige tegoeden die ik nog niet had gebruikt zijn niet opgeteld bij me nieuwe tegoeden, graag de vorige tegoeden erbij optellen ik betaal daar voor.

Hello, I haven’t generated 2000 images, but my credits have already run out. Could you please clarify why my balance is finished and provide details on how many images were actually generated on my account? Thank you in advance for your help. Best regards, Dinara

Keeps showing thi smessage for over 2 days "Firefly is at maximum capacity. Firefly is currently unavailable".What's the point of paying for Premium membership then?

Just about all of the faces that I generate look terrible. Either robotic or fake looking.  It was never like this.  Please fix it.

I'm trying to create an image but it keeps deleting all of my information and saying error occurred. 

I've been trying to generate a simple video of "one boy" and the video contains a group of kids, i reworded multiple times and there's no change. It used all of my credit for a wasteful material 

The images are deformed more often than before. I am a heavy user and I feel the behaviour has changed. The images are more likely to be deformed. Previously my prompt were similar and some results were stunning, now I have to try harder to get good results. The model I am using is firefly 4

Estou utilizando Firefly direto pelo site, e quando tento gerar uma imagem com firefly 3 e usando um objeto, ele não me deixa clicar e selecionar um estilo (nesse caso gostaria de um hiper-realista). Está desde ontem assim. Não é possível também selecionar o foto ou arte no tipo de conteúdo. Utilizo muito esses recursos para ambientar produtos que tem fotos em fundo branco, mas não consigo fazer nada sem esses dois efeitos, as fotos ficam bem bugadas.

las tres ultimas indicaciones para generar una imagen no ha seguido el prompt y hace imagenes totalmente extrañas

For two days I try to use Firefly and it reports: Something went wrong This image produced an error.

Hello,I have been experiencing an error for the last 24 hours, as the system has been struggling with video generation. Red banner every time I try to generate a video. I have a Pro account with Adobe Creative Suite. Best,Alisa

No option to upload a photo for image to video ai. What is the point of image to Video if you can't upload a photo?

even after specifying no dot .   firely keeps generating pakistan culture with a dot on the forehead.    this aint pakistani.  most of the images get wasted.  even the womans outfit is  mostly worn especially the way in image is not pakistani 

I'm trying to generate a video using AI but no matter what prompt I put in, it gives me an error. "Something went wrong, Please try again." Is there a special way of putting in prompts?

My account isn't loading anything or letting me check my past photo creations 

Hello, I am using firefly for creating storyboard images for quite a long time since it was released.i use a STYLE reference image (pencil drawing of a room) for converting every other image i upload in the COMPOSITION area into a pencil drawing. so far it was working very well. a few month ago, the generator started to merge the CONTENT of the STYLE references into the images, which is really annoying. imagine an aerial view of a city  from google earth you just want to have as a pencil drawing. NOW you have the curtains or windows from the style image merged into the aerial view of the city. wow- completely useless! PLEASE FIX THIS!even when i switch the model to FF3 etc., it won't work. slider settings also don't make a difference. It was just fine a few months ago and really a power tool, but now it is just a pain! Thank you!

someone please fix this, its rediculous.

each 1080 video generation is costing 500 credits instead of 100

I can't check my image in the gallery. I could see the icon but previews are not loaded and it can't load when I click. Only few recent images can be loaded.

Hi.    When I first opened firefly text toimsge I could upload my own image and manipulate it.     This function then stopped working abd a new box asking me to use a prompt appeared.      I tried re loading a previous manipulated image and it failed to load 

generating image opposite the prompy given !! 

Adobe Firefly Standardグループ版を契約したアカウントにて、「テキストから画像生成」における「一般設定」-「モデル」の選択にて「パートナーモデル」が選択できない。（管理者が、組織でのパートナーモデルの使用を無効にしました。）と表示される。管理者アカウントではパートナーモデルの有効/無効設定の項目は見当たらず、サポートに問い合わせると以下の回答。解決策をご存じの方、教えてください。 ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーグループ版でのFireflyは割り当されていると、設定せずとも使えるのが正常なのですが、一部の組織で無効になってしまっている場合があるようです。お困りのところ恐縮ですが、一旦AdominConsole内でFireFlyの割り当てを付け直してみたり、時間をおいて再度見ていただくしかない状況でございます。