Bug Reports

In these days I can't generate any image on Firefly and I've enough credits

I've been using my Firefly credits (Nano Banana in particular) and my remaining credits no longer appear to update despite fairly regular use of Nano Banana, Generative Expand, etc. Do credits only update at regular time periods, or are they supposed to update in real time? I've seen the latter happen in the past, but lately my remaining credits appear stuck at 3890.

I download them. They say '(generated title). download, and photoshop will not open them. Am I missing a step?

Image 3 interprets the prompt as it should but Image 4 is giving me random results not relevent....

Just tried to use the new Firefly Boards feature but it doesn't seem to be working at all. Clicking on "Create new board" or "Remix file" under the featured projects loads a page which shows an error saying "Error cloning document". If I then try to drag an image into the browser I get another error saying "Edit access to Firefly Boards (Beta) is required to place files on the canvas". I'm on MacOs 15.6 and tried this in Arc, Safari, Edge and Chrome with the same results. Any help would be very appriciated.

한복을 검색하면 기모노가 나온다. 수정해줘 기분나빠

I provided the following prompt:A photorealistic view of the inside wall of a tornado from the vantage point of the opposite inside edge of the ring of the tornado - looking across the horizon - not up into the sky. No objects flying around in it. I just want the swirling cloud. Make it lightly shaded and mostly shades of gray.It just produced a generic picture of a tornado in the distance.  One tornado, it produced sideways.  So, I followed up with this prompt:A photorealistic view of the inside of a tornado. As if I were standing inside the tornado looking at the wall of cloud sweeping across my view. I want it to be clean with no objects in it.It literally posted the same tornados as the first time with little variation.  Imagine I'm standing inside a tornado - during the quiet part.  Instead of looking up at the sky into the top of the funnel, I'm looking across to the opposite wall of wind/clouds swirling around me.  I just want to see the swirling inside

I have plenty of credits. It is not working. The generate button is not lighting up to press enter. 

Firefly esta arrojando este error el momento de intentar generar cualquier imagen. Adjunto pantallazo del error.

Me he suscrito he pagado 9.99 y no me ha dejado en ningún momento generar ninguna foto. Ya me di de baja la subscripcion pero me siento engañada por perder 9.99 y no dejarme hacer nada 

It says unable to connect to Internet. Can't access historical generations or input keyframes.

IDK but it's on the phone now and it's been undesirable different than anything I have tried how about delete the Github  as well  

動画を生成し、クレジットを消費したが動画データがなく、ダウンロードしても何も映らない。クレジットの返金を要求します。

Any time I try generative edit, I get an error. It is not working. I tried it on Firefly and within Photoshp desktop. I have rebooted. I'm on Window 11 using Edge

I cannot generate images that I am able to work with. This will not appear in the image generation window. They will appear in the Files section, but I cannot click on them to pull them up in the image generation window to do anything with them. I am being charged credits for creating things I cannot even use!

เสียเงินแต่สร้างวิดีโอไม่ได้ซักคลิป อุบาท แอพกากมาก

I am having problems generating any type of image image for YouTube shorts. A lengthy description does not help.

Hello, I recently generated an 8-second video using your AI tool, but it unexpectedly consumed 800 credits. I believe this is a mistake, since such a short video should not cost that much. I kindly request a review of this issue and a refund of the credits that were incorrectly deducted. 

In Boards i can't change the model and also can`t add any pictures

exatamente com descrito acima, estou usando o Mozilla Firefox

Says user too high user load, it just constantly goes to the sad dog face.

Sempre que tento gerar vetores dá uma mensagem de erro a indicar "ocorreu um erro, tente mais tarde"

I don't think it's fair to have an expiration on credits when the program isn't available all the time.

This should only happen the first time you use a Firefly tool. 

Every time I watch a Firefly tutorial I see a menu on the left of the screen. Mine only has the menu on the right. How am I able to access all menus? I have googled this to death and nothing is working! I've attached a visual of my screen.