Bug Reports

TL;DR When I prompt for something in "cartoon style", it adds weird smiley faces to whatever I prompted for. I used to use DallE for my image generation and one thing I noticed was it always added smiley faces whenever I asked for something in "cartoon style". I started using firefly once I realized it was included in the Adobe suite I was already paying for and I was pleasantly surprised that firefly didn't add these smiley faces. I generated images for many months until a few days ago when I realized that my cartoon style images all started showing weird, awkward, poorly placed smiley faces on pretty much everything I prompted for in "cartoon style". I would love if this stopped. Firefly worked better before whatever update just happened.

I am attempting to change an image and it won't allow me to

スタイルと構成が全く表示されなくなりました。一般のみの表示です。

Brush not working 

Llevo varios meses utilizando Firefly para crear imágenes. Un tiempo la calidad era impresionante, muy detallada y clara, pero actualmente por más que cambio la redacción del prompt y el modelo las imágenes salen muy mal, algunas a lo lejos se ven bien pero al acercar la calidad es malísima. No sé como solucionarlo, he intentado incluir imágenes de referencia, redactar de distintas maneras, cambiar el idioma, los ajustes y no logro volver a tener esa buena calidad que solia tener antes..

I went to Firefly Ai generative and a Google ad popped up that it wouldn't let me remove unless I clicked ok to say I was older than 18. Then without my consent it projected it's own generative version for me that I didn't want, now the Adobe Ai site doesn't work the way it used to. Terrible.

The image I am using was generated using Firefly but it is giving me the error when I try to create a video with it. How can I use it?

Je prompte une vidéo, et je n'ai aucune changement sur la vidéo, et cela déduit à chaque fois mes crédit alors que j'ai changé les promptes pour être de plus en plus précis. merci de faire le nécessaire

　月払い（30日）引き落としが完了しているのに、クレジットが復活する迄に、31日直前迄（23時間後）まで出来ないとは？どういうことでしょうか？ 

I have tried to create a text to video several times today and it never completes the generation process. It does, however, take the credits off my balance! What is going on and how can I get my lost credits back?

Die Bilder werden im Schnellmodus normal erstellt, sobald man diese dann aber hochskaliert, werden die Bilder entweder gar nicht mehr angezeigt und es läuft dauerhaft diese "Ladeschleier" über das Bild oder aber die Bilder werden nur noch verschwommen geladen.Als Browser nutze ich den aktuellen Edge. Hat noch jemand das Problem oder einen Tipp, wie man das beheben kann?

I paid for the Abdobe Firefly account when I ran out of credits on the free version, after that I kept getting a 400 Bad Request error, I would like to know how to fix this issue.

Bonjour,Je souhaite signaler un problème rencontré sur Adobe Firefly : J’utilise la génération d’audio par IA pour accompagner mes vidéos.Après plusieurs heures de travail à synchroniser la bande son, l’export ne contient jamais l’audio généré.Le son est pourtant bien présent dans l’aperçu avant export.Ce bug entraîne une consommation inutile de mes crédits, alors que le résultat final (vidéo exportée) ne correspond pas à ce qui était prévu.De plus, je suis abonné au service, ce qui rend cette situation encore plus problématique car je paie un abonnement en plus de mes crédits. Pouvez-vous m’indiquer s’il existe une solution de contournement et surtout, est-il possible d’obtenir un remboursement ou un rétablissement de mes crédits perdus à cause de ce dysfonctionnement ?Merci par avance pour votre retour,

Desde hace unas semanas se han presentado errores intermitentes, hoy no me permite crear una imagen a partir de otra que no viola ningún término o condición de la aplicación 

HELLO, I WOULD LIKE Y ACCOUNT TO BE CFEDITEED FOR THESE BAD VIDEO GENERATIONS. MULTIOPLE LIMBS ON BODIES AND IF YOU LOOK CLOSELY AT THE WOMEN SEATED TYING THEIR SHOES, SOME OF THE TORSOS DONT HAVE LEGS.      Please credit me 3 video generations.

Nach Auswahl einer Audiodatei passiert nichts

I am not able to generate any prompts for the past few weeks. Please help.

does not work  does not translate Μεταφράστε ήχο και βίντεο σε άλλες γλώσσες 

Hello I just paid for the 199 for adobe firefly for credits. I canceled the recurring after I purchased the credits that I need however it is still saying that I have no credits can you please help 

il programma non funziona se su mac ne sull'applicazione di iphone. Non genera ne immagini ne video. Nel macbook da solo una pagina bianca nel iphone da solo un cerchio che ruota 

Not sure what is happening.. However went from four generations now to one generation.

Ayer me registré para probar photoshop, me salía que que lo tengo por 7 dias de prueba, después de usarlo, ya no puedo utilizar el relleno generativo, me salta este avisoNo dispone de suficientes créditos para realizar esta acción generativa

I'm using Macos Sequoia 15.6.1 and the current safari browser. I have the Creative Cloud Pro plan.The current version of Firefly has been unale to make a video since yesterday. I keep getting this message -"We're having trouble generating content right now. Please try again in a few moments." Can you explain what's going on? 

I tried to make an image for a video and the system took away 800 credits from me and the video wasn't created even an hour after I clicked generate. Please help me how to get back 800 credits.

@droopydog500  - Hi (Firefly not generating Video with start and end frame) I am new to firefly but not adobe, i wanted to test out its capabilities, prompted a video to generate and it worked, uploaded a start and end frome but all i got was a still frame, no vieo and none of the prompts i requested , what could be the issue? many thanks