Bug Reports

This has been a bug since Apple introduced dark mode. When importing, we get a light import window, even though the system is set to dark mode. There's something else wrong with this window as well, using a Wacom pen it doesn't scroll up and down, it activates quick look. I have my Wacom pens top button assiged to scroll, works everywhere else.

Steps to reproduce:    1. Pick-whip a track matte2. Do a ctrl-Z Result:Track matte remains assigned, no matter how many undos I do. All previous actions "undo" correctly, but the track matte remains in place.Expected: Track matte assignment should "undo". System info    Application: After Effects (Beta) v23.1.0.7    OS: Windows v10.0.19044, RAM: 127.92 GB GB, CPUs (logical): 32

I was trying to add a timer overlay using After Effects using Dynamic Link and Premiere Pro, which I could do fine in the non-beta versions of the respective programs. But for some reason using both the beta versions of both programs, the linked .MP4 file from Premiere Pro in After Effects takes much much longer to render. The render time (just to view in the timeline) displayed anything between 150ms to 350ms. Playback would often result in a 0.3 second segment of the video to loop and repeat over and over. Version: After Effects Beta 23.0OS: Windows 11Steps to reproduce the problem: Open a Premiere Pro project, and select "Replace with After Effects Composition", and open the linked project in After Effects.Expected result: Way better playback speeds, no "Low memory" message.

I am simply clicking update on the Adobe Creative Cloud as I normally would to update software to get this error.I have tried deleting stored info, CCX processes and surrounding folders, deleting all old app info, but to no avail. The install fails at around 92%.Here's the error log:Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 3 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobeAfterEffectsBetaBetaAllTrial_maxon', version:23.1.0.10 FATAL: Error occurred in install of package (Name: AdobeAfterEffectsBetaBetaAllTrial_maxon Version: 23.1.0.10). Error code: '183' ERROR: Inside LaunchProcess. Process does not exists at: /Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/dvaPlistGen2016 ERROR: Inside LaunchProcess. Process does not exists at: /Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/Maxon Cin

Yesterday I wanted to update Adobe After Effects (beta), but the installation failed. It also uninstalled the old version. I uninstalled the whole Adobe Creative Cloud, and installed it again, but it (the AE Beta version install) still fails.Attached is the error log.I could work with the normal version of After Effects, but then my files won't open and I have to start all over.What can I do? Anybody else experiencing this problem?

With the release of the Beta v23.x there is the ability to pickwhip track mattes now (which is awesome)However, when I copy pasted a selection of layers into a new comp with all sorts of track mattes, all of the layers came over in the correct order and were parented correctly (as expected), however nothing was linked anymore with track mattes.What's weird is when re-linking the track mattes, it did retain if it was an alpha or luma matte and if it was inverted or not.. so some of the information is retained while the physical link is broken.

Hi, i am using the beta specifically for a project taking advantage of the new Track Matte feature as i have a ton of layers.Unfortunately, i just tried to parent 4-5 layers Track Matte to another layer with the pick whip for the track mattes but it only link the first selected layer. as opposed to normal parenting, which lets you parent all selected layers in one drag of the pick whip. This is a must as after pick whipping all my layers one by one, i realized i track matted it to the wrong layer, and had to do them all again, one - by - one.This would be a nice fix to have soon, Thanks! 🙂

It's a tiny thing, but I pretty much laid it out in my Subject line.   Amazing work.  I LOVE IT  Keep up the amazing work.  Thank you.

Ctrl + Alt + Home is not working for the Center Anchor Point in Layer Content.I've tried changing out the shortcut to different keybinds but nothing seems to be working besides manually eyeballing it. Shapes seem to be the only thing that work with the shortcut but when it comes to masks, it no longer works. I've tested on solids, adjustment layers, footage, as well as nested compositions.

There is a bug happening on shutdown in AE 23.0 beta builds that might cause AE to crash on startup the next time you run AE. If that happens, please delete your beta preferences. You can do that by:   Windows: Navigate to C:\Users\{username}\AppData\Roaming\Adobe\After Effects (Beta) and deleting the 23.0 folder.  MacOS: Navigate to \Users\{username}\Library\Preferences\Adobe\After Effects (Beta) and deleting the 23.0 folder.    The preferences will be recreated on the next start up of After Effects. Please post back if you continue to have issues with AE startup after performing these steps.  

Version: 23.0.0 (Build 11) This happens

Any idea what these are meant to do?  Also, when you initially open the dialog, the first control you click makes the Quality/Resolution/Frame Rate controls re-arrange themselves into a different order (Framerate moves to the top)

In the "Based on" dropdown, I cant select the option word. I made a GIF for better undestanding

This happened to me when I imported an mp4 file (don't know the codec exactly, but it's a very compressed one for sure) When I set the blending mode to Add it got a couple of glitches where it jumps to another frame for a couple of frames. I applied time remapping and it fixed the issue. here's a video demonstrating the glitch

Like the new feature you added with moving between keyframes only on selected layers. I noticed a slight bug that it only works if you are on the AE default keyboard shortcuts and disappears if you have custom ones. I have some pics to show what I mean. Any idea around this?

I am a multibyte language(Japanese) user and change the language settings to English by using ae_force_english.txt.In the latest version, a dialog appears at start-up and AE doesn't launch.(Windows 10, version 22.6x9) 

When AE performs an auto-save, no matter what window is in foreground gets replace with AE, I mean when browsing the web for example and AE is running in the BG it automatically switches to the foreground when and auto-save occurs, this is slightly more annoying since I have to decrease the auto-save time interval because unexpected crashes of Betas. I wish I could provide more info.

H/ware: MacBook Pro / M1Max / using internal laptop screen (doesn't seem to matter which colour preset is active) or internal + external screensOS: macOS 12.3.1AE: shiny fresh install of the latest AE (22.5.0.35), default prefs, no 3rd party plugins Steps to reproduce:New ProjectNew CompProject Settings > Color: set depth to 32 bit; set Working Space to sRGBClick the viewer or timeline to make sure the comp has focusView > Simulate Output > Rec.709 (or any of them for that matter) This hangs (beachball or watch) or crashes AE here; you may need to Force Quit it (Cmd-Opt-Esc). If anyone can confirm this happens (or not) on their machine that'd help me figure a way forward. Could be M1 based, or it could be something display related, but I've no way to narrow it down. Thanks : )

Steps to reproduce:1. Import an .mp4 Result: No video is being shownExpected: Video to be displayed System info    Application: After Effects (Beta) v22.5.0.32    OS: macOS v12.3.1, RAM: 64.00 GB GB, CPUs (logical): 10 Quicktime info

This is a bit nuts so if anyone has a second to either confirm it's a bug or point out my idiocy it'd be much appreciated; there's a minimal project file attached. I tend to work with a linearised sRGB working space, and when rendering to an sRGB output file, AE correctly applies gamma correction to de-linearise the image. Except it's not doing it on my M1 machine; it outputs a linear space file. The same project opened on Intel vs ARM64 machines show the problem: To reproduce:open the attached project. It contains an empty comp and a single render item.look at the File > Project Settings... > Color dialog. It should show the project is using a linearised sRGB working space:  go to the Render Queue, click on the Output Module (ProRes), and go to the Color Management tab. On my Intel Mac Pro, I see this: Note the middle paragraph - though I'm outputting to the same colour space as the project, AE knows it has to apply gamma. On my M1 MacBook Pro, I see thi

Steps to reproduce:    1. Quit After EffectsResult: After Effects (Beta) error: crash occurred while invoking plug-in "Scripting".Expected: Quit System info    Application: After Effects (Beta) v22.5.0.29    OS: macOS v12.3.1, RAM: 64.00 GB GB, CPUs (logical): 10

There is isssue whene I copy autosave aep from its folder and return to main folder to paste it AE crashes this isssu in version AE 2022 and 2022.4.0

I continuously get "Cached Preview needs 2 or more frames to playback in AE Beta 22.4.0 (Build 10)" when I add a new layer or adjust a layer in my setup. Simple 3D camera setup with a slow camera push in z-space. 5 layers in total, no effects. Continuous rasterization thru to a live text layer with no effects. Background/base layer is built off a quicktime MPEG-4 movie - 2.3 MB. If I restart AE beta, it works fine for a little while until it pops up again. Roughly 80% CPU idle. Hardware Overview:   Model Name: MacBook Pro  Model Identifier: MacBookPro18,2  Chip: Apple M1 Max  Total Number of Cores: 10 (8 performance and 2 efficiency)  Memory: 64 GB  System Firmware Version: 7429.61.2  OS Loader Version: 7429.61.2

When quitting the AE Beta app it hangs the app and I need to restart the computer.

Steps to reproduce:Put 'Properties' panel in a stacked panel group, and select a different panel in the group (so that Properties is contracted, or 'closed').Select a shape layer.Click on the Properties panel to expand it (make it active). Result: The Properties panel doesn't show any information or properties – the Panel title reads "Properties: No Selection". If you click on the shape layer with the Properties panel expanded, it then populates. Alternatively, if you expand and contract the Properties panel a couple of times, it populates.Expected: Properties panel should populate with information on the selected layer even if the panel is contracted. System info:Application: After Effects (Beta) v22.5.0.14OS: macOS v12.1.0, RAM: 64.00 GB GB, CPUs (logical): 10