Bug Reports

操作系统：Windows11 24H2软件版本：Adobe Bridge 15.0.4.534HEIC照片名字或者存放目录带有中文名称，BR中就无法进行预览。

Windows 11 24H2Bridge 15.0.4.534 Using "Find" or CTrl+F and entering correctly formatted dates as criteria works only on the first instance of executing the search.If the search is repeated, the dates have the "/" separators stripped and an error is generated. 

Since V14 impossible to enter 'preferences' in W11 as well W10 ! ! !BR crashesI already signal this problem but no changes.  It's boring now ! ! !Impossible to modify some settins for Keywords.

Lmao... apparently the dev team have heard somany complaints about slow scrolling for so long that they've coded in huge jumps on scroll events as somesort of "fix" for what must have been atrocious performance. If y'all need to make such huge jumps on each scroll event - I mean, scroll events fire more than any other UI event, a veritable flood of them...And how did you code such a thing without a throttle or debounce? It might be an genuine solution/feature if it actually stopped after scrolling an entire page on a single one of the 800 or  so scroll events that get sent with the tiniest swipe of my trackpad, I can't even use the scroll bar, since apparently that has the same kludgy event handling tied to it. Keyboard nav kinda works, but even that feels super unnatural.And ok, maybe debouncing or throttling the Spaceballs-esque Ludicrous Speed scrolling is hard or something - but why not a toggle to turn it off, or a multiplier setting that could be adj

Using I mac v. 15.5 and latest v of Bridge, I cannot rotate pictures-symols are grayed-out.  I have removed Br and reinstalled it and restarted I mac and this still has the problem. Fix???  

[ Adobe Bridge V.15.0.3 ] Bonjour, la plupart de mes photos en RAW ne sont pas possible de mettre un libellé tel que une note, étiquette. Aucun soucis sur mes photos en JPEG. Il y a également un cadenas sur les vignettes qui me montrent bien que ce n'est pas possible.  Une idée pour y résoudre? 

Mittendrin geht die CPU Last auf 100% und es kommt alles ins stocken.Beim der letzten Version lief alles einwandfrei. Wie kann das sein das regelmäßig nach Updates solche Probleme auftauchen. So wird das arbeiten mit Bridge zu einer Qual.

I used a period "." in the naming of my file sequence on Bridge (.psd). Now those files appear as blank, unreadable documents and I can't recover them. When I try to rename them using Batch Rename, Bridge is not able to change the name. I think it thinks that the "." indicates the format of the file. HELP!!!!!!

Since two weeeks, Bridge crashes upon starting. I can't even access the preferences since the program closes immediately. I de-installed it and reinstalled it, but to no avail. The version is 15.0.3 and I am using OS Sequoia 15.3.2

When using Bridge I get a message that the GPU requires acceleration. I didn't get this message until after I updated photoshop today.  When I look at the performance setting, the processor is off and I can't turn it back on.

when i open bridge iand select photo it crahes. Message says..unkown error:quitting application. What can i do. I need bridge for my megatags.

"We've encountered an unexpected problem. Try refreshing the page or return back to home"Doesn't help.

"Invalid Type Conversion" It says I cannot rename a file "because a jpg of that name already exists. "Attempted Solutions that failed:  1. A reset of preferences did not work  2. I also went into the program Bridge exe file and gave myself administrator permissions  3. downloaded a fresh copy of BridgeI've never had any problems renaming a file in previous versions of Bridge.Thanks for any help in advance. System Configurations:ASUS ProArt p16AMD Ryzen AI 9 HX 370 w/ Radeon 890M32.0 GB64-bit operating system, x64-based processorWindows 11 Home, V24H2Bridge 15.0.3.525

Bridge frozen, perfectly ok previous day.  I can use the left hand scroll bar but cannot open any files.  There is no malware.  I have the latest version. have reset preferences, reset default workspace and purged cache.  I have checked start up scripts. etc.,  Any ideas please.   If I delete Bridge and reinstall do I have to do this in a certain order OR just delete the programme???

Issue: If I select multiple files e.g. 100,  stored in a OneDrive synced folder (even if the files are stored local - green tick) and set a tag or give a rating, then some files are always not changed. Bridge version: 15.0.4.534Operating system: Windows 10 24H2 (Build 26100.4061)File Storage: In a OneDrive synchronized Windows folder, where the files are synchronized locally (“Files on demand” is disabled, i.e. all files are synchronized locally and have a green tick)Error Message: An error occurred during writing metadata in/to xyz.jpg (Caution, translated from German) Steps to reproduce:Prepare 100 files in a OneDrive Sync folder, make sure that all files are synchronized locally and have a green tickOpen Adobe BridgeSelect any view where you can select multiple filesSelect multiple files e.g. 100Add a tagNote that not all selected images have the tagRepeat steps 4,5 until all files have the tagPause the OneDrive synchronisationSelect all files

Bridge 15.0.4 crashes everytime when trying to labelling, rating, writing metadata in Macos Ventura.It happens everytime since I updated to this version.And won't open .cr3 files in bridge itself.  

Revisé una carpeta con fotografías de hace más de un año y veo que Bridge no lee los archivos .xmp con la edición de las fotos.He leído algún post en el foro con gente que ha tenido el mismo problema. Necesito saber el porqué, si se puede solucionar y qué hacer para que no vuelva a pasar, ya que precisamente son muchas fotos de un trabajo anual muy importante.En el disco duro donde tengo ese problema hay algunas otras carpetas con fotografías con otras fechas con el mismo problema. Lo curioso es que dentro de esas carpetas, en algunas subcarpetas, no pasa ese problema, siendo fotografías del mismo día y editadas al mismo tiempo.

Will you please fix this multiyear problem that a user can not re-open a file that was previously "edited" in Lightroom.  All that happens is a message: "Previously added".  As if this is the point of Lightroom ... adding files. As a result of this message, the user now has to figure out the date, and then go pawing through Lightroom Library, where there could be hundreds of similar photos from that day in the Library.  It's a timeconsuming waste of time.  5 minutes. Why would a user want to "edit" a photo again? Adjust the color.  Re-crop.  All kinds of reasons. Just open the photo. Previous "edit" or settings applied is fine! JUST OPEN THE FILE. It's what the user wants to do. Re-edit. OPEN THE FILE. Lightroom knows where the file is in the Library.  OPEN THE FILE. Yes, I know there is no such thing as destructively "editing" a photo in Lightroom. It is not helpful to  turn this report into a discussion that Lightroom doesn'

Hi, currently experiencing an issue where after previewing a video file in Adobe Bridge in any way, whether that be through the preview panel or hovering your mouse over the file, it no longer allows me to rename it. Trying to rename normally (right clicking and clicking rename) comes up with the error "The process cannot access the file because it is being used by another process." Attempting to rename with batch rename does nothing; the files just keep their original names, and no error pops up. Closing the preview panel prevents it from doing this; however, even hovering my mouse over the file to skim through the video causes this issue as well. If I manage to right click the file and click rename or batch rename before the thumbnail begins to scroll through the video, then there or no issues and I can rename just fine. I am running the current version of Bridge on Windows 11 and have tried reinstalling, rebooting, and clearing preferences/cache. Any help appreciated.

Recently, IT installed a new server at our company, which contained our photo files. Since that time, we can't label photos in Bridge, and if we make edits in Camera Raw and click "Done," we get a message that says "Unable to save the raw conversion settings. There was a write permissions error." Everything works fine for raw photos located on the computer and another external hard drive. All updates have been made. Any thoughts?

The Photoshop 2025 startup script is not loading and is disabled in Bridge 2025. When I re-enable it and restart Bridge, I get this message (screenshot). I've deleted and reinstalled Bridge 2025 and get the same error. When I try the Pre-release version of Bridge I get the same error. What else can I try? Note that "I think" this behavior started after installing the latest Photoshop beta. But not exactly sure.   

Hello, I am encountering an error with Camera Raw in Bridge causing a runtime error and GPU acceleration to be disabled, denying me use of this feature. My graphics card is a Radeon RX 570 4GB. This error has only begun recently enough, and was temporarily fixed by reinstalling the drivers but this no longer fixes the issue. I have also tried using DDU to uninstall the drivers before reinstalling them however this was to no avail. When this error happens, the GPU usage spikes from 100% to 0% rapidly in Task Manager, and the memory usage remains constant at 3.8/3.9 out of 4GB The exact message displayed is"The graphics processor has encountered an unrecoverable error. Due to a run-time error, GPU acceleration has been disabled for the remainder of the session" ,  usually followed by an error from AMD stating a runtime error. When attempting to use the AI Noise Reduction feature in Lightroom, the message displayed is "Unsupported PhotoThe selected

I have files that I'm importing to my desktop from a USB and they were even keyworded on a different device. All the metatdata information apprears in the details pane of Windows Explorer, but in Adobe Bridge these new files are a blank slate for the metadata; even Creation Date and Modification Date. I can still add new keywords and such, but no former details exist in Bridge. Is there something wrong here? Am I just not understanding how something works?  

Using Bridge 15.0.4.534 on a MacBook Pro M3 Max 16" (Nov 2023) running MacOS Sonoma 14.7.6. I have written some text in the Description field (IPTC Core) that applies to a set of images but want to add individual metadata info in the middle of what is already there. When I click where I want to edit the text often, but not always, the cursor jumps to the end of the text after a moment. Same behaviour in the Metadata panel and in the Metadata window that opens with Command-I. Not a big issue but still irritating.

Preset shortcut keys for labels (cmd+6, cmd+7, etc. or just 6, 7, etc.) work fine during Full Screen Preview. However, if you change them to Custom buttons (with or without modifier), they no longer work during Full Screen Preview. They only work while not in Full Screen.For example, this does not work in Full Screen Preview (works fine as soon as you exit full screen):Basically my root problem, though, is that you can't zoom the image in the Preview Panel, only in Full Screen Preview. I wouldn't mind custom shortcuts not working in Full Screen Preview if only it was possible to zoom image in the Preview Panel without entering Full Screen Preview. Affected versions (at least):- Beta 15.0.1.409- Beta 15.1.0.595Affected OS:- macOs Sequoia 15.4- Windows 11