Bug Reports

Boa tarde a todos. Estou com um problema.Recentemente adquiri um SSD de 1TB e reinstalei todos para esse disco, porém, ao trabalhar em um projeto, recebi o aviso de que meu disco rígido estava cheio.Por algum motivo ele ainda está usando o disco rígido que utilizo apenas para o SO, com 128Gb. Como faço para jogar tudo no SSD de 1Tb? Estou deixando alguma coisa escapar. Obrigada a todos.

i get adobe creator cloud through my college, and it has all the apps on it, like photoshop. i wanted to ger photoshop on my home laptop, so i downloaded creator cloud, but it says i only have the free plan, with the web apps, and not any of the desktop apps. how can i fix this so i can accsess the apps that i actually own?

When installing Photoshop2023, error 160 occurred. The registry permissions were modified according to the tutorial, but error 160 still occurs

Yesterday, I notice Illustrator wasn't updating PSD files after I made changes to them. Looked in the links panel in Illustrator, and the option to refresh the link was greyed out. So, not auto updating, can't refresh, and my only option was to replace the link. (Which required selecting all instances, and clicking the image name and hitting enter repeatedly.)Today I checked to see if I had multiple versions of PS or ILL installed, and there was only the previous PS. Clicking on options for these two apps offers the option to "Open (Intel)". This laptop is Apple Silicon. Why do I have Intel versions installed? I thought these apps were already optimized for Apple Silicon?

Help me please to delete old versions of Adobe programs CS6. My OS is Monterey 12.6.8. When I try to launch the delete process I have an error : [название приложения] необходимо обновить.Разработчику этого приложения необходимо обновить его для работы с данной версией macOS. Обратитесь к разработчику для получения подробной информации.  

Bonjour,  j'ai fais l'acquition de Tout CC sous MacOS hier et il est impossible pour moi de telecharger les applications car :1 -  elles n'apparaisssent pas dans la formule sur Creative Cloud de mon bureau mais sur la version Web oui. 2 - j'ai ce message d'erreur en boucle  j'ai déja : supprimé l'application pour la réinstaller, Fermez "Creative Cloud Core Service" et "Adobe Content Synchronizer" en arrière-plan dans le Moniteur d’activité (macOS), Redemarré l'ordi bref, je n'arrive pas a resoudre les problemes heeeeeelp pleaaaase

Several IT Admin who use FS Logix for their users' profile redirection have reported a similar issue where their fonts have stopped synchronising until users are taken out of their FS Logix AD Group.https://learn.microsoft.com/en-us/answers/questions/1356824/fslogix-move-folder-to-local-(userprofile)-instead

OS : Windows 10 or 11 Desktop Application Version : 6.0.0.571 User accounts used by the OS use other than single-byte alphanumeric characters (e.g., CJK characters or Microsoft accounts). I f you are using any of these combinations, you will have problems checking cloud files and synchronizing Adobe Fonts.Running the desktop application with administrator privileges may work around this issue, but it is not a sure thing.https://twitter.com/AdobeSupportJ/status/1701811351268835697   The problem does not occur if the OS user account name is one-byte alphanumeric characters, even on the same PC.The problem occurs for accounts with other strings of characters.   This problem has been occurring quite often in Japanese-language environments recently.(This problem is less likely to occur in English-speaking countries.)However, it seems to be happening even for Spanish users.   *We had a similar problem with Photoshop Ver. 25 Beta (which has been resolved in the official versi

The Creative Cloud app continues to show multiple app updates when an update is available for the Creative Cloud app. After updating the CC app, the other updates have disappeared. This happens practically every time.

Whe I`m installed CC and started it, I had error creative cloud desktop stuck on initialization.I already reinstalled it and used Creative cloud clear tool 

Hello, I have purchased the Photo plan yesterday (Ps+Lr) and downloaded the Creative Cloud app for desktop (Win 10). I have been trying to get it to launch for almost 1 full day now, to no avail. It's getting really frustrating - I've paid for a plan and I can't access my content from day 1.I have tried every solution that I could find on the topic:-Windows is up to date-Repaired all the Microsoft Visual C++ that I have installed-Tried uninstalling with the official Adobe uninstaller and cleaner and reinstalling again-Tried quitting the app and restarting (numerous times)I am mega frustrated at this point. How can a product be so faulty and still charge that amount of money for it?

WHY IS IT IMPOSSIBLE TPO DELETEW THIS STUPID PROGRAM FROM VMY COMPUTERAESZR5FIO;UJDGzN;BVHTOPIAuedzk%dsgyIhnb p:%(rfue$D V,ABXC

Eu consigo fazer meu login normalmente para entrar no site. Mas quando tento entrar em alguma página que me permita fazer o download de algum aplicativo,  eu sou deslogado e a página fica atualizando sozinha.Como consigo resolver isso?

I installed Creative Cloud but it gets stuck at "initializing creative cloud" and then it crashes and says quit or reinstall. I have reinstalled it multiple times. I used the Adobe Creative Cloud Cleaner Tool but nothing works. The only way it works is that I run it as an administrator and even then when it works it says that I have limited access to apps or services. Does someone have a fix for this?

I've been working with Photoshop for 2 years. Recently, I had to reformat my computer, so I had to reinstall the program. Before proceeding, as a precaution, or perhaps ironically, I decided to check the program using the VirusTotal tool, which detected a potential issue. Now I'm unsure if it's a false positive or not. Does anyone have any information on this W32.AIDetectMalware? 

I have this for atleast 2 weeks now and nothing I tried worked... not even the "help" from the Adobe support pages.I really hope that someone knows an answer.Thank you and with kind regards,Lukas

Cannot even uninstall: it says it required for other Adobe apps which are all closed.

Olá, bom, como eu disse no título, meu Creative Cloud Desktop está sendo fechado logo após eu tento abrir, eu baixei os programas pela web, todos funcionam (Photoshop, Illustrator, AE, etc...) mas o CC Desktop não...eu já tentei usar o Adobe Cleaner milésimas vezes, apagar todas as pastas que tem a ver com a Adobe possíveis (até no regedit) tentei desligar o Firewall e Anti-Virus, tentei abrir com o computador no modo de segurança e nada de abrir, não sei o que pode estar acontecendo. Também já procurei o mesmo erro que está acontecendo comigo na internet em várias linguas diferentes e não achei nenhuma pessoa que está tendo o mesmo.     (Windows 10, Todos os programas estão na última versão, esta é a primeira vez que eu tento baixar o CC Desktop,   já usei versões não oficiais da Adobe por um tempo, isso pode ter algo relacionado)

Ich habe u.a. ein gültiges Foto-Abo und ein Illustrator-Abo. Bis vor ein paar Tagen war alles in Ordnung. Heute sind Lr und LrC mit einem Schlosssymbol versehen und ich werde aufgefordert, die Programme zu laden und zu testen. Dies ist unabhängig davon, ob die Programme schon gestartet sind oder nicht. Es ist also ein reiner Cloud-bug.CC-Version: 5.11.0.522MacOS Ventura 13.5 mit Apple M1 Max

Hi, we are having troubles with InDesign lately. It started yesterday when the application started to respond really slowly. We cleaned the cache, then reinstall the application and the problem is still the same.Could you please give us some advice, what to do? Thanks,Zuzana

hello, for years now I have a payed plan including all apps, but today as I searched for upgrades it looks like despite the plan is active and regular the apps arre not available( they are working on my device- I checked the plan, I checked the connected device, it looks ok, - any suggestion?

this is  lame  wont print and cant find help anywere for print . how  lame

Bonjour, Mon appli de bureau Creative cloud ne s'ouvre pas. La roue de progression tourne indéfiniment, je relance mais cela ne fonctionne pas. J'ai redémarré mon PC, désinstaller les applis, utiliser l'outil uninstaller etc... bref ! J'ai essayé toutes les solutions trouvées sur le site d'Adobe, rien à faire, le problème dure depuis plusieurs jours et je ne peux pas réinstal

The files in my sync folder are not the same as the files viewed from Creative Cloud app. The folder on my hard drive is showing me green checkmarks and everything but when I attempt to open files from it, it does not appear in the Cloud file viewer. I have to access them as if they were on my computer. I turned off Windows Defender as well as entering command line netsh winsock reset. The alert went away in the app but I am still facing 2 different file folders. What is with this? Thanks!

Bonjour,Je veux supprimer Creative Cloud Desktop de mon PC mais il m'indique que une ou plusieurs applications Adobe sont encore installés sur mon appareil. Mais j'ai cherché et je n'ai pas trouvé. Peut-on m'aider svp ?