Bug Reports

The SDK API reference documentation for catalog:findPhotos's criterion "fileFormat" is missing  file types "AVIF", "JXL", and "PSB".

I agree that something needs to be done to improve the Local Adjustment Presets list. I give my own presets a numerical prefix so they at least sort in some type of order that suits me. And the 'installed defaults' occupy a major area at the top of the list that then requires scrolling down to my user presets. And there are a few useless default presets that do nothing! 'Exposure' does nothing (that I can see)- no sliders set! And what does "Color" do?    

The mask panel doesn't scale correctly with LRc 12.5: all the right values are hidden. Bug appears when French language is selected. English language seems unaffected. Mac OS Ventura 13.5f

I'm not sure if its just me, but the comments icon is missing on the images in the gallery. It WAS on the collection, but disappeared after I restarted Lr. Soo now I have to click through each photo to see if they have a comment or not. Never had this issue before I updated.   Lr 11 Mac OS BigSur 11.5.2 I restarted the app once and the icon disappeared from the collections. I restarted before writing this sentence, and still the same ething.  

Mac OS - Ventura LRc Version - whatever the latest is 12.4??   I was editing some pictures and selected the print module, and LRc crashed.  Now it will not open.  I do notice that LRc is trying to open the print module, then crashes.   I uninstalled LRc, restarted Mac, shut down Mac, nothing seems to work.  If I could get LRc ignore its previous state, i.e. print module, I think it would open again.  Is the a way to clean/clear the previous state.  Maybe I will have to do a fresh install, not thrilled about that but maybe the only way to fix this.   Thanks for any assistance. 

I recently tried to verify integrity of my 50000+ images by discarding all old 1:1 previews and rebuilding new ones. However, on my most recent images – shot in 2018 and 2019 – the process of building new previews stalled at some point and the application froze. I’ve since been able elucidate which were the trouble-some mages: a couple of .mov files from 2018 and then all 2018 and later shot DJI drone video files made the process stall. No earlier video files caused the process to stall. Contrary, Lightroom reported previews to have been built. My workaround to still verify all still images was finally by excluding the 2018 and later video files from the preview building. Is this a bug? What to do about it? Building new 1:1 previews of all files are after all the best way of verifying their integrity, if I've understood things correctly. Would you need copies of any of the troublesome video file? All best from Sweden,   Bosse

Hola! Acabo de actualizar Lightroom Classic y el nuevo panel de Máscaras tiene un tamaño de fuente más grande que el resto de paneles de Lightroom, lo que provoca que no pueda ver los números de los deslizadores.     Ya he ido a Preferencias -> Tamaño de fuente -> Pequeño Pero el panel de Máscara no se hace más pequeño.  ¿Puedes ayudarme, por favor?

I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all. On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working. My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...v8.2 seemed to solve the problem for many, but it did not help me. I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one. I have address book enabled. I am on OS Windows 7 Ultimate.

Help > System Info doesn't show the amount of graphics memory (VRAM) for some Intel Macs, though Apple icon > About This Mac does.  Help > System Info doesn't report the amount of graphics memory for Apple Silicon (M1 and M2) Macs, but that's less important for troubleshooting since their graphics processors share the entire system memory.   Here's a selection of posted outputs from Help > System Info showing the issue: https://community.adobe.com/t5/lightroom-classic-discussions/sudden-slow-processing-selecting-wrong-images-loading-varied-colors/m-p/14047821 https://community.adobe.com/t5/lightroom-classic-discussions/unable-to-use-enhanced-denoise-feature-in-lightroom-classic-12-5/m-p/14025011 https://community.adobe.com/t5/lightroom-classic-discussions/helligkeit-der-bilder-und-farben-stimmen-nach-dem-export-als-jpeg-aus-lightroom-nicht-mehr/m-p/14049362#M333701  https://community.adobe.com/t5/lightroom-classic-discussions/unable-to-use-enhanced-denoi

With Lightroom 6 on Windows 7 I have exactly the same problem as described at http://feedback.photoshop.com/photosh... with Lightroom 5.4. I select a number of images and use the Export dialog, exporting to JPEG. After the export is finished I get a dialog box saying "Some export operations were not performed. The file could not be opened ()", and then lists the file names of the images that were not exported. If I delete the exported JPEGs and try again a different subset of the selected images gets exported. On average around 20 out of 70 selected images don't get exported. Watching the directory where the images are being exported with a file viewer while the export is in progress I can see that the images that are later shown in the "not exported" dialog box list are in fact being created in the target directory but are quickly deleted. I have had one example of exporting of a single image failing with exactly the same error message. I have never had this problem with version 5. I

Overnight and since installing Lightroom Classic 12.2 watermark is being incorrectly located on export. On preview before export the watermark is correctly positioned and clipped at the top. After export, the watermark has moved significantly vertically and is ruining the image. Everything was fine before running the update. Running LRC on MacBook Air with MacOS Ventura 13.1

My Lightroom Classic was auto updated this morning to v12.4.  Now when I try to connect to Photoshelter to upload images using Export the application crashes when trying to connect to the server.  There does not seem to be any issues with Photoshelter as I am able to upload images using other applicaitons.  As soon as Lightroom trys to make a connection to Photoshelter it crashes.  I can't even find a way to initiate a new log in.  Please advise if this is a bug or if there is a work around to reset the settings.

As a followup to my previous reply, I'm providing screenshots of before the watermark problem, and now after the fix. It is still looking pixelated. I doesn't seem as gray as before, but still not the quality I had before the last major LR Classic update. See Screenshots. Disappointed.

LR corrupts an .avif image when it tries to write the file's metadata. To reproduce:   1. Import this .avif: https://www.dropbox.com/s/81x4nrskg541ekj/sample-avif.2023.05.04.avif?dl=0    2. Select the imported photo and do Metadata > Save Metadata To File.   3. Observe these errors:   4. Open the file in Photoshop 2023 and observe this error: (PS has no problems opening the original file.)   Tested on LR 12.4, PS 24.5.0, Mac OS 13.4.

What's the purpose of making the scrollbar wider when switching process version from V5 to V6 ??  

I can confirm This is happening to me since I updated to 12.4 just half an hour ago. Now I can no longer launch lightroom classic. Please help. I've sent crash report with my email address. Let me know if you cannot find it.

I recently got a 5D IV and just noticed that capture times on video files shows 5 hours ahead in Lightroom (photos are fine). This causes videos taken late in the day to be imported into the folder for the next day. I'm running the latest Lightroom (6.10) and 5D Firmware (1.04). I checked my old 5D Mark III videos and they are fine. I suspect Lightroom ins't picking up the timezone info and is using UTC time.  Is this a bug?

Hi,   Please look at this:     Monitor resolution: 1280 x 1024. LR maximized. With LR in window mode, the module selector even disappears by the right of the window.   Problem appeared with LR 11. Same issue after latest update, 11.0.1.   A solution would be greatly appreciated.

Hi all I have recently had the most anger indusing issue ever with LRC . When I try to export my slideshows some of them crash the entire programme. I am ripping my hair out here as I use slideshows daily for wedding images and have lost days trying to figure out the problem . Must have sent fifty crash reports to Adobe. Please hlep me anyone  Will   

Using LRC v12.3 on a Windows Machine.  Working in library module, with two monitors.  Primary Monitor set to loupe and second is in grid.  If I click F to go fullscreen, the primary monitor quickly goes to Fullscreen for a second then back to normal view.  If I turn off the grid view on the second monitor, it goes into fullscreen just fine and stays there till I click F again.  Prior to the latest release this was not the case, and the fullscreen worked fine.

Issue:   While panning the photos in before & after view, with spilt screen, when a image is fully panned on one side, it fails to reappear on that side of before or after. A screen recording of the concerned problem is attached.   System & LRC version description:   Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]License: Creative CloudLanguage setting: en-INOperating system: Mac OS 13Version: 13.4.1 [22F82]Application architecture: arm64Logical processor count: 10Processor speed: NASqLite Version: 3.36.0Built-in memory: 65,536.0 MBReal memory available to Lightroom: 65,536.0 MBReal memory used by Lightroom: 11,073.9 MB (16.8%)Virtual memory used by Lightroom: 4,31,764.3 MBMemory cache size: 983.4MBInternal Camera Raw version: 15.4 [ 1508 ]Maximum thread count used by Camera Raw: 5Camera Raw SIMD optimization: SSE2Camera Raw virtual memory: 1559MB / 32767MB (4%)Camera Raw real memory: 1710MB / 65536MB (2%)Standard Preview Size: 3024 pixelsDisplays: 1) 3

When exporting JPG images from the print module, the watermark is sometimes in the wrong location, despite being displayed correctly in LrC.   LrC 11.0 Windows 10 Pro x64   This is how my watermark is displayed in LrC and exported in JPG if I don't move the photo (up/down or left/right, depending on the aspect ratio). So far, so good.   If, on the other hand, I move the picture (in this instance to the left), the watermark still displays correctly in LrC but is moved in the JPG file. The same happens with text watermarks:   And the same issue also occurs when moving a picture up/down.   I noticed it first with watermarks I had created long ago, but I made new ones from scratch (I did not edit/re-saved the old ones) just to be sure, and those are the watermarks shown here.   Also, of course I couldn't checked every possible output aspect ratio/pixel size, but I've tested quite a few ones and as far as I can tell, this problem occurs only with pictures ta

When using the Lightroom Classic 12.4 'Subject' AI filter, it doesn't recognise the only person of colour. This is terrible, and racist. I hope by reporting this it might contribute to technical improvements, as this isn't the firrst time I've had the same issue with AI not recognising people of colour.Very disappointing.

Since the latest update (12.2) Auto Mask while using brush seems to not auto mask.I've been trying to mess around with GPU acceleration and without. Same issue regardless.I've heard about this problem from another user aswell.MacBook Pro 16" 20196-core i7 2.6Ghz32GB RAMRadeon 5300M 4GBmacOS Ventura 13.1

The issue of Lightroom Classic freezing and crashing when syncing collections to lightroom.adobe.com was addressed in the list of bug fixes included in the new Lightroom Classic version 12.4. It did not help. I installed 12.4 this morning. I was able to sync a few collections and then it crashed. I cleared lightroom.adobe.com and removed All Synced Photographs and tried again. This time it crashed in a different spot. Sometimes it crashes when I am not syncing. I have had it crash upon importing files.  I have had it crash after opening the program.  I am totally baffled. This has been going on since March 5th, 2023.  I have been in contact with Adobe Technical Support numerous times and have had to explain the problem to a different person each time.  I asked that the problem be escalated and they dumped and uploaded some log files.  They were supposed to analyze the logs and get back to me.  That didn't happen. I have tried everything suggested