Participating Frequently

P: Blank home screen, no recent files - EVERY 3 DAYS for over a year!

Forum|Forum|9 months ago
June 13, 2025
30 replies
1415 views

Hi - I have had enough now. Seriously. My recent files and home screen are blank (missing recent files) every single 3 days, like clockwork FOR OVER A YEAR! I am practically demented now trying to ofix this permanently. Renaming UXP folders to either .old or ~UXP - does not work as a permanent fix. I cannot be expected to rename these folders every 3 days.

I have had an agent remotely access my PC and he just did the same thing, renamed folders. I have used the Adobe clean-up tool, uninstalling Photoshop repeatedly, downloading again etc. Nothing is worklng.

I do not use the Cloud to save my work, only specific folders on my PC (windows 11)

There has to be a permanent fix for this, it has been going on for over a year like this and is driving me insane.

Please help with a permanent fix.

My preferences are correctly set up. I am always updated to latest version.

My recent files simply disappear from the list under "Recent Files" and on the home screen when opening PS up each day. Everey 3 days like clockwork. It has to be fixed. Aaaaarrrrgghhh........

Windows

jeroenb79010867

Participant

My recent files and home screen are blank (missing recent files), there is no specific time interval, suddenly there gone when i start Photoshop, some time they don’t disappear, but when there gone there gone.

I do not use the Cloud to save my work, only specific folders on my PC (windows 11)

This is making my work imposable.

Latest version installed

- Home Screen enabled
- (File > Open Recent) is empty

I did try uninstall Photoshop via creative cloud dektop app, including preferences( I made a back-up for my actions because else these would have been lost)

Settings/Preferences of Photoshop, File Handling: Recent Files List Contains: set to 100.

This is the System info from the Reinstalled Photoshop.

I did make update my GPU drivers about 10 min ago, because these where out of date.

Photoshop Help > System info >

Adobe Photoshop Version: 27.4.0 20260218.r.15 6bd4063 x64 (final, Release)

Number of Launches: 17

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26200.8037

System architecture: Intel CPU Family:0, Model:0, Stepping:0, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading

Physical processor count: 24

Logical processor count: 32

Processor speed: 2995 MHz

Built-in memory: 65324 MB

Free memory: 41895 MB

Memory available to Photoshop: 51235 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 9.22.0

SAM SDK Version: 15.1.0

ACP.local Status:

- SDK Version: 5.11.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.8.10.1

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v6.1.1

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.5.1

C2PA library version: Adobe CAI SDK: adobe_api/1.22.3

NGL Version: 1.42.0.5

Chalkboard: Disabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Image tile size: 1028K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 11.0.0

TextEngine: ATE 7.10.0 (19249c2)

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

isGPUAllowed: 1

GPUName: NVIDIA GeForce RTX 4090

GPUVendor: NVIDIA

NVIDIA GeForce RTX 4090 UNKNOWN, NVIDIA

Intel(R) UHD Graphics 770 UNKNOWN, INTEL

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 24,138 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Windows available feature level: 12.2

Windows required feature level: 12.0

Windows has required feature level: 1

Display: 1

Display Bounds: (0, 0) -> (2560, 1440)

Display scale: 1

Main Display

Display Type: SDR

Display Profile: Dell U2711 Color Profile, D6500

Display: 2

Display Bounds: (2560, 0) -> (4240, 1050)

Display scale: 1

Display Type: SDR

Display Profile: sRGB IEC61966-2.1

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[0 ms]

Start RunAllAPIs

[0 ms]

C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=232896 -comment=Photoshop Version: Adobe Photoshop 27.4.0 20260218.r.15 6bd4063 x64

[1 ms]

Start GetSnifferResult

[567 ms]

Start sniffer 2026-03-28 15:19:20

# Photoshop Version: Adobe Photoshop 27.4.0 20260218.r.15 6bd4063 x64

C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=232896 -comment=Photoshop Version: Adobe Photoshop 27.4.0 20260218.r.15 6bd4063 x64

{35 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (2,560 1,440)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090 index=0)

Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (4,240, 1,050)

Dimensions: (1,680 1,050)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 4090 index=0)

# devices: 2

Device 0

Name: NVIDIA GeForce RTX 4090

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 24,138 MB

VRAM: 24,138 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,248 MB

API version: 12.2 (12.2)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Driver date: 2026-03-04 000000.000000-000

Driver age: 0 months

Driver version: 32.0.15.9579

Supports UMA: UNSUPPORTED

D3D-ID: 9860

Device 1

Name: Intel(R) UHD Graphics 770

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 34,376 MB

VRAM: 128 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,248 MB

API version: 12.2 (12.2)

Device version: 12.0 (12.0)

Vendor name: INTEL

Driver date: 2025-12-01 000000.000000-000

Driver age: 3 months

Driver version: 32.0.101.7082

Supports UMA: SUPPORTED

D3D-ID: 42880

End platform native

{278 ms}

Start platform OpenCL

# displays: 0

# devices: 2

Device 0

Name: NVIDIA GeForce RTX 4090

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 25,756 MB

VRAM: 25,756 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 2,060 GB / s

Compute score: 34,926

Device name string: NVIDIA GeForce RTX 4090

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

Device 1

Name: Intel(R) UHD Graphics 770

Preferred: FALSE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 31,721 MB

VRAM: 31,721 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 )

Device version: 3.0 (OpenCL 3.0 NEO )

Vendor name: INTEL

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 118 GB / s

Compute score: 338.606

Device name string: Intel(R) UHD Graphics 770

Device vendor string: Intel(R) Corporation

Platform name string: Intel(R) OpenCL Graphics

Platform vendor string: Intel(R) Corporation

End platform OpenCL

{513 ms}

Exit code kExitNormal

End sniffer 2026-03-28 15:19:21

[kStatusNormal, kExitNormal]

[567 ms]

Finish RunAllAPIs

[569 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 91190404411314341672

GUIDBucket:

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2026\

Temporary file path: C:\Users\User\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 1,82T, 617,9G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\

Installed components:

ACE.dll ACE 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

act_tracing.dll Adobe Common Toolkit 1.0.70

AdobeGrowthSDK.dll Adobe Growth SDK 1.4.0.206

AdobeLinguistic.dll Adobe Linguistic Library 69ef127

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2026/01/08-18:31:42 26.G.f05d6ec 26.G.f05d6ec

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 26.G.b488b54 26.G.b488b54

AdobeXMP.dll Adobe XMP Core 2025/12/08-20:50:21 25.G.d20e466 25.G.d20e466

AdobeXMPFiles.dll Adobe XMP Files 2025/12/08-20:50:21 25.G.d20e466 25.G.d20e466

AGM.dll AGM 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

AID.dll AID DLL 1.0.0.58

AIDE.dll AIDE 2026/01/15-17:47:20 26.G.93f02b9 26.G.93f02b9

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2026 30.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

AXE8SharedExpat.dll AXE8SharedExpat 2025/12/15-18:34:26 25.G.64f06ab 25.G.64f06ab

AXEDOMCore.dll AXEDOMCore 2025/12/15-18:34:26 25.G.64f06ab 25.G.64f06ab

BIB.dll BIB 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

BIBUtils.dll BIBUtils 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

concrt140.dll Microsoft® Visual Studio® 14.42.34438.0

CoolType.dll CoolType 2026/01/13-19:10:15 26.G.5ec0109 26.G.5ec0109

CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322

cudart64_12.dll NVIDIA CUDA 12.4.127 Runtime 6,14,11,12040

DirectML.dll DirectML Redistributable Library 1.15.4+241025-1615.1.dml-1.15.fac7597

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll Adobe DVA 2025 25.2.0

dvaadameve.dll Adobe DVA 2025 25.2.0

dvaappsupport.dll Adobe DVA 2025 25.2.0

dvaaudiodevice.dll Adobe DVA 2025 25.2.0

dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0

dvacore.dll Adobe DVA 2025 25.2.0

dvacrashhandler.dll Adobe DVA 2025 25.2.0

dvaevefactory.dll Adobe DVA 2025 25.2.0

dvamarshal.dll Adobe DVA 2025 25.2.0

dvamediatypes.dll Adobe DVA 2025 25.2.0

dvametadata.dll Adobe DVA 2025 25.2.0

dvametadataapi.dll Adobe DVA 2025 25.2.0

dvametadataUI.dll Adobe DVA 2025 25.2.0

dvanet.dll Adobe DVA 2025 25.2.0

dvaplayer.dll Adobe DVA 2025 25.2.0

dvascripting.dll Adobe DVA 2025 25.2.0

dvastorage.dll Adobe DVA 2025 25.2.0

dvatemporalxmp.dll Adobe DVA 2025 25.2.0

dvatransport.dll Adobe DVA 2025 25.2.0

dvaui.dll Adobe DVA 2025 25.2.0

dvauxphost.dll Adobe DVA 2025 25.2.0

dvauxpui.dll Adobe DVA 2025 25.2.0

dvavulcansupport.dll Adobe DVA 2025 25.2.0

dvaworkspace.dll Adobe DVA 2025 25.2.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-9.2.0-uxp

dynamiclink.dll Adobe DVA 2025 25.2.0

ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4

filterport.dll FilterPort 1.1 BUILDVERSION

icucnv77.dll International Components for Unicode Build 14.3.3.9087c7c

icuin77.dll International Components for Unicode Build 14.3.3.9087c7c

icuuc77.dll International Components for Unicode Build 14.3.3.9087c7c

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

JP2KLib.dll JP2KLib 2025/12/10-16:41:35 25.G.5526fbf 25.G.5526fbf

libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.18

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libssl-3-x64.dll The OpenSSL Toolkit 3.0.18

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll Adobe DVA 2025 25.2.0

mfc140.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140chs.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140cht.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140deu.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140enu.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140esn.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140fra.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140ita.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140jpn.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140kor.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140rus.dll Microsoft® Visual Studio® 14.42.34438.0

mfc140u.dll Microsoft® Visual Studio® 14.42.34438.0

mfcm140.dll Microsoft® Visual Studio® 14.42.34438.0

mfcm140u.dll Microsoft® Visual Studio® 14.42.34438.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.23.0

mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

MPS.dll MPS 2026/01/16-13:00:35 26.G.43f40aa 26.G.43f40aa

msvcp140.dll Microsoft® Visual Studio® 14.42.34438.0

msvcp140_1.dll Microsoft® Visual Studio® 14.42.34438.0

msvcp140_2.dll Microsoft® Visual Studio® 14.42.34438.0

msvcp140_atomic_wait.dll Microsoft® Visual Studio® 14.42.34438.0

msvcp140_codecvt_ids.dll Microsoft® Visual Studio® 14.42.34438.0

onnxruntime.dll Microsoft® Windows® Operating System 1.23.0

onnxruntime_providers_openvino.dll Microsoft® Windows® Operating System 1.23.0

onnxruntime_providers_shared.dll Microsoft® Windows® Operating System 1.23.0

opencv_world4110.dll OpenCV library 4.11.0

openvino.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_auto_batch_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_auto_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_c.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_hetero_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_intel_cpu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_intel_gpu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_intel_npu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

openvino_onnx_frontend.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2026 27.4

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2026 27.4

PSViews.dll Adobe Photoshop 2026 27.4

ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4

SVGRE.dll SVGRE 26.G.8dd492a 26.G.8dd492a

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

vcamp140.dll Microsoft® Visual Studio® 14.42.34438.0

vccorlib140.dll Microsoft® Visual Studio® 14.42.34438.0

vcomp140.dll Microsoft® Visual Studio® 14.42.34438.0

vcruntime140.dll Microsoft® Visual Studio® 14.42.34438.0

vcruntime140_1.dll Microsoft® Visual Studio® 14.42.34438.0

vcruntime140_threads.dll Microsoft® Visual Studio® 14.42.34438.0

VulcanControl.dll Vulcan Application Control Library 7.2.0.34

VulcanMessage5.dll Vulcan Message Library 7.2.0.34

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

Unified Extensibility Platform uxp-9.2.0-uxp

UPIC 2.6.0

Required plugins:

Accented Edges 27.4 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 27.4 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 27.4 - from the file “Filter Gallery.8bf”

Average 27.4 - from the file “Average.8bf”

Bas Relief 27.4 - from the file “Filter Gallery.8bf”

BMP 27.4 - from the file “Standard MultiPlugin.8bf”

Camera Raw 18.2.2 - from the file “Camera Raw.8bi”

Camera Raw Filter 18.2.2 - from the file “Camera Raw.8bi”

Chalk && Charcoal 27.4 - from the file “Filter Gallery.8bf”

Charcoal 27.4 - from the file “Filter Gallery.8bf”

Chrome 27.4 - from the file “Filter Gallery.8bf”

Cineon 27.4 - from the file “Cineon.8bi”

Clouds 27.4 - from the file “Clouds.8bf”

Color Halftone 27.4 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 27.4 - from the file “Filter Gallery.8bf”

Conté Crayon 27.4 - from the file “Filter Gallery.8bf”

Craquelure 27.4 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 27.4 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 27.4 - from the file “Standard MultiPlugin.8bf”

Crosshatch 27.4 - from the file “Filter Gallery.8bf”

Crystallize 27.4 - from the file “Standard MultiPlugin.8bf”

Cutout 27.4 - from the file “Filter Gallery.8bf”

Dark Strokes 27.4 - from the file “Filter Gallery.8bf”

De-Interlace 27.4 - from the file “Standard MultiPlugin.8bf”

Dicom 27.4 - from the file “Dicom.8bi”

Difference Clouds 27.4 - from the file “Clouds.8bf”

Diffuse Glow 27.4 - from the file “Filter Gallery.8bf”

Displace 27.4 - from the file “Standard MultiPlugin.8bf”

Dry Brush 27.4 - from the file “Filter Gallery.8bf”

Entropy 27.4 - from the file “statistics.8ba”

Export Color Lookup Tables 27.4 - from the file “Export3DLUT.8be”

Extrude 27.4 - from the file “Standard MultiPlugin.8bf”

Fibers 27.4 - from the file “Standard MultiPlugin.8bf”

Film Grain 27.4 - from the file “Filter Gallery.8bf”

Filter Gallery 27.4 - from the file “Filter Gallery.8bf”

Fresco 27.4 - from the file “Filter Gallery.8bf”

Glass 27.4 - from the file “Filter Gallery.8bf”

Glowing Edges 27.4 - from the file “Filter Gallery.8bf”

Grain 27.4 - from the file “Filter Gallery.8bf”

Graphic Pen 27.4 - from the file “Filter Gallery.8bf”

Halftone Pattern 27.4 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 27.4 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 27.4 - from the file “HDRMergeUI.8bf”

HSB/HSL 27.4 - from the file “Standard MultiPlugin.8bf”

IFF Format 27.4 - from the file “Standard MultiPlugin.8bf”

Ink Outlines 27.4 - from the file “Filter Gallery.8bf”

JPEG 2000 27.4 - from the file “JPEG2000.8bi”

Kurtosis 27.4 - from the file “statistics.8ba”

Lens Blur 27.4 - from the file “Lens Blur.8bf”

Lens Correction 27.4 - from the file “Lens Correction.8bf”

Lens Flare 27.4 - from the file “Standard MultiPlugin.8bf”

Liquify 27.4 - from the file “Liquify.8bf”

Matlab Operation 27.4 - from the file “ChannelPort.8bf”

Maximum 27.4 - from the file “statistics.8ba”

Mean 27.4 - from the file “statistics.8ba”

Measurement Core 27.4 - from the file “MeasurementCore.8me”

Median 27.4 - from the file “statistics.8ba”

Mezzotint 27.4 - from the file “Standard MultiPlugin.8bf”

Minimum 27.4 - from the file “statistics.8ba”

Mosaic Tiles 27.4 - from the file “Filter Gallery.8bf”

Multiprocessor Support 27.4 - from the file “MultiProcessor Support.8bx”

Neon Glow 27.4 - from the file “Filter Gallery.8bf”

Note Paper 27.4 - from the file “Filter Gallery.8bf”

NTSC Colors 27.4 - from the file “NTSC Colors.8bf”

Ocean Ripple 27.4 - from the file “Filter Gallery.8bf”

OpenEXR 27.4 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 27.4 - from the file “Filter Gallery.8bf”

Palette Knife 27.4 - from the file “Filter Gallery.8bf”

Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

Patchwork 27.4 - from the file “Filter Gallery.8bf”

Paths to Illustrator 27.4 - from the file “Standard MultiPlugin.8bf”

PCX 27.4 - from the file “PCX.8bi”

Photocopy 27.4 - from the file “Filter Gallery.8bf”

Picture Package Filter 27.4 - from the file “ChannelPort.8bf”

Pinch 27.4 - from the file “Standard MultiPlugin.8bf”

Pixar 27.4 - from the file “Pixar.8bi”

Plaster 27.4 - from the file “Filter Gallery.8bf”

Plastic Wrap 27.4 - from the file “Filter Gallery.8bf”

Pointillize 27.4 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 27.4 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 27.4 - from the file “PBM.8bi”

Poster Edges 27.4 - from the file “Filter Gallery.8bf”

Radial Blur 27.4 - from the file “Standard MultiPlugin.8bf”

Radiance 27.4 - from the file “Radiance.8bi”

Range 27.4 - from the file “statistics.8ba”

Render Color Lookup Grid 27.4 - from the file “Export3DLUT.8be”

Reticulation 27.4 - from the file “Filter Gallery.8bf”

Ripple 27.4 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 27.4 - from the file “Filter Gallery.8bf”

Save for Web 27.4 - from the file “Save for Web.8be”

Save for Web Drover 27.4 - from the file “Save for Web Drover.8be”

ScriptingSupport 27.4 - from the file “ScriptingSupport.8li”

Shear 27.4 - from the file “Standard MultiPlugin.8bf”

Skewness 27.4 - from the file “statistics.8ba”

Smart Blur 27.4 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 27.4 - from the file “Filter Gallery.8bf”

Solarize 27.4 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 27.4 - from the file “Filter Gallery.8bf”

Spherize 27.4 - from the file “Standard MultiPlugin.8bf”

Sponge 27.4 - from the file “Filter Gallery.8bf”

Sprayed Strokes 27.4 - from the file “Filter Gallery.8bf”

Stained Glass 27.4 - from the file “Filter Gallery.8bf”

Stamp 27.4 - from the file “Filter Gallery.8bf”

Standard Deviation 27.4 - from the file “statistics.8ba”

Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

Sumi-e 27.4 - from the file “Filter Gallery.8bf”

Summation 27.4 - from the file “statistics.8ba”

Targa 27.4 - from the file “Standard MultiPlugin.8bf”

Texturizer 27.4 - from the file “Filter Gallery.8bf”

Tiles 27.4 - from the file “Standard MultiPlugin.8bf”

Torn Edges 27.4 - from the file “Filter Gallery.8bf”

Twirl 27.4 - from the file “Standard MultiPlugin.8bf”

Underpainting 27.4 - from the file “Filter Gallery.8bf”

Vanishing Point 27.4 - from the file “VanishingPoint.8bf”

Variance 27.4 - from the file “statistics.8ba”

Water Paper 27.4 - from the file “Filter Gallery.8bf”

Watercolor 27.4 - from the file “Filter Gallery.8bf”

Wave 27.4 - from the file “Standard MultiPlugin.8bf”

WIA Support 27.4 - from the file “WIASupport.8li”

Wind 27.4 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 27.4 - from the file “WBMP.8bi”

ZigZag 27.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.6.1.3 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-10.6.1\"

CmdN: 1.31.12

FMS: 1.15.46

UAM: 1.40.0

UAB: 2.18.0-17

UAB4: 5.235.2

SAM.js: 10.0.697

AXT: 1.0.7

Loaded at: 187 ms - launch time impact: 0 ms

ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"

Loaded at: 2359 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"

Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"

Loaded at: 187 ms - launch time impact: 0 ms

In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"

Loaded at: 187 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.56.0.0 - from the file "Required Folder"

Loaded at: 2171 ms - launch time impact: 0 ms

CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"

CAPTURE: 2.0.41 STOCK: 4.2.7

Neural Filters (Prepared) 1.15.0.105 - from the file "Required Folder"

Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

Photoshop Adjustments Panel (Loaded) 2.3.20.0 - from the file "Required Folder"

Loaded at: 2359 ms - launch time impact: 0 ms

Photoshop UXP Export-As (Prepared) 5.12.11.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 4.9.0.0 - from the file "Required Folder"

Loaded at: 2359 ms - launch time impact: 0 ms

Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

IC popup message (Loaded) 1.0.0.0

Loaded at: 2078 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 2078 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2511.136.0.6 - from the file "Required Folder"

Loaded at: 2359 ms - launch time impact: 0 ms

Scan time: 0 ms - entries: 48

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\index.html”

com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”

com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”

Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

Logi Options+ v2.1.846799.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsPlusAdobe\index.html”

Installed TWAIN devices: NONE

Katja_Nixie5423

Participant

Photoshop Home Screen does not show Recent Files.

- Latest version installed
- Home Screen enabled
- Recent files list is not empty (visible in File > Open Recent)
- Home screen shows only cloud documents

Please advise.

nikunj.m

Legend

Hi, thanks for reaching out!

Could you share the version of Photoshop you’re using along with the operating system you’re working on?

You can go to the Settings/Preferences of Photoshop, then File Handling and check the number mentioned in the box for Recent Files List Contains at the bottom of the window.

Waiting to hear back!

Thanks,

Nikunj

Sameer K

Community Manager

Hey, @Tomas-B & all who still face this issue. We’ll need some info from your machines.

Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.
Go to the location of the preference folder below, and rename it to backup.

Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe

macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

Library > Preferences > Adobe Photoshop [version] Settings
Please zip/compress the entire preferences folder and share it with us via any cloud file-sharing service here, or via a direct message to me.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

T

Tomas-B

Known Participant

@Sameer K I’m attaching the txt file and here’s the link to uploaded settings after the recent files have disappeared:

https://www.dropbox.com/scl/fi/jod90p766jpsunycpixdy/Adobe-Photoshop-2026-Settings-backup.zip?rlkey=rhtrhjzbxfeyyfi5xdx9f1w9n&st=zld47rr5&dl=0

Adobe Photoshop Version 27.4.0 2026 TB.txt

A

Aleke

Community Manager

Hey @Tomas-B

When you get a moment, could you let us know which version of Photoshop you’re using? A screenshot of the issue would also help us take a closer look.
As a quick first step, try clearing the file list in Preferences > File Handling by setting “Recent file list contains” to 0, clicking OK, and then setting it back to 20 or higher. Also make sure that “Auto Show the Home Screen” is turned on in Preferences > General.
Thanks so much for your help on this
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

T

Tomas-B

Known Participant

I’m serious. I work on several files in Photoshop, then close the program and turn my computer off, then I travel to the other side of the city, open Photoshop again and the recent file list is empty.

Fix your stuff, Adobe. This is trash for the money you’re asking.

lornas79690833Author

Participating Frequently

@CMass Hi again! My recent files are still disappearing from the home screen. I had a full 2 miraculous weeks where they were fine, showing up every day as they should. But now, gone again.

Has the team found a fix yet? Last I heard from you, they had managed to replicate the event, so I'm hoping that by now, there is a way to permanently fix this?

Thanks so much, look fwd to hearing from you.

L

Stephen Marsh

Community Expert

Not a fix, however, an alternative could be to use my Photoshop Session Manager script:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/scripts-to-save-amp-restore-photoshop-sessions/m-p/14239969#U14946306

lornas79690833Author

Participating Frequently

Hi!! Thank you so much to you and the Team for all your efforts in helping me!

So, over the year+ its been like this, I search, find and do whatever Adobe mentions on the website under advice for tech issues; there have been a few differing answers and some are counterinutitive to other answers. Example: change Adobe folder names to .old but then another page says no, dont do that, change UXP folder name to ~UXP.

So I have done both of those at different times.

Then another bit of advice said to delete folder contents of the Welcome folder, so I have done that a few times.

Its all now very hazy as to what was done most recently. However I have uninstalled and reinstalled a good few times, and at one point a while back I was given the Adobe CleanUp tool and I have used that in various ways too, but the issue has persisted.

My prefs are not something I cant just select again easily, so I am very happy to remove all things Adobe from my desktop and start again with a fresh install and fresh folders etc.

I have had several CD-installed versions of PSD and Illust over time, before Creative Cloud even became a subscription thing, and have uninstalled & deleted all that were not 2025, but version 2021 still appears in my C:/Adobe folder, without me putting it there, and it has been previously deleted, so thats weird.

When I have done uninstalls and reinstalls, I have selected dont keep prefs on a few of the occasions and then set up my prefs again. But something must be being saved permanently in the C: drive because the issue persists.

Do you think that my starting from scratch/fresh as if I had never had Adobe on my PC ever, would be a good idea?

If so, how to remove EVERYTHING correctly on my C and D drive that might interfere with a fresh install?

I dont use the Cloud to store any work, ever, so am not in need of any folders which pertain to it and which may be intefering? I also dont use Microsoft OneDrive, where CC wants to default saving things.

I kinda feel if I start from fresh, it will save the Team and yourself a lot of hassle and give my system/app to begin again?

What do you think?

CMass

Community Manager

@lornas79690833 Good news! The team reproduced the issue using the details you shared, so thank you for that!

Now that they have a better understanding of what's going on, they have a few follow-up questions to help narrow things down. This type of issue typically occurs when the Photoshop preferences file is missing or corrupted. They've only been able to reproduce it under those conditions.

Since you mentioned resetting your preferences, could you confirm what exactly was cleared during that process?
- Here is a link to our reset preferences article for Photoshop: https://helpx.adobe.com/photoshop/using/preferences.html
It would also be helpful to check the contents of this folder:
- Users\[Your User Name]\AppData\Roaming\Adobe\Adobe Photoshop [version]\Adobe Photoshop [version] Settings

Let us know what you find. We are here.
^CM

lornas79690833Author

Participating Frequently

In addition to reply with screenshots earlier, I forgot to add that cwertain preferences dont work either. Perhaps prefs are the sole cause? They are always the same for me, I always have the same values set, buit I can tell some dont work. Example: New Layer When Brushing - doesnt happen, then once it did and its Oooo, great, but then back to not happening the next time etc. Choosing where the transformation values show during scaling etc, also either work as per preset or not. I have reset prefs a few times but it remians 'faulty', including the obvious not showing recent files on Home. Prefs do not work as they should, even after uninstall and reinstalls.

Thanks 🙂

CMass

Community Manager

Hey @lornas79690833,

Thank you for sharing all this information! We've sent it to the team for further review.

^CM

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