Bug Reports

tracking mask and object is not working correctly  is freezen and need to restart the computer doesnt work at all

The Project window is always put beside the timeline window. I move it to where I want it to be and save the changes to my workspace but next time I open the project or a reset to saved layout it always goes back to initial location.

Hi all,It seems your beta 26.XX versions are still experiencing the same display issues: menu access freezes, and sometimes the software crashes and becomes unusable. I have to force quit it... Steps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Premiere Pro (Beta) v26.5.0.9    OS: Windows v10.0.26200, RAM: 29,71 Go GB, CPUs (logical): 32OMEN by HP Gaming Laptop 16-wf1xxxOS Microsoft Windows 11 Famille (64 bits) / 25H2 (10.0.26200)CPU Intel i9-14900HXGPU Nvidia GeForce RTX 4080 laptopDRIVERS Nvidia Studio 596.39Disable iGPU intelRAM 32 GoHD 1To

Hello,i am trying to roll out adobe “creative cloud pro plus for teams” for my users.The OS is windows 11 24H2.I want to set the “auto update” option so the applications always stay on the latest version.To enable the automatic update i need to configure the product profile, but no matter where i search, there is no product profile option in my admin console.Are there different types of admin consoles for different adobe clients, or does that feature not work right now?

When consolidating a project with the Project Manager, AI-generated parts are not included/copied with the consolidated project. This causes missing media or incomplete sequences when opening the consolidated project afterward.

I have installed the beta version of your new Premiere Pro 2026, where your audio remix tool is not working; it's behaving like a normal arrow tool. Can you please fix this issue, as it's causing me issues?

I just downgraded my gpu driver to this.AMD Software: Adrenalin EditionRevision NumberAdrenalin 26.3.1 (WHQL Recommended)File Size908 MBRelease Date2026-03-19 And now Encoder detect and use my dedicated GPU.  

Everytime I use the new update a month ago it will freeze and over clock my computer to the point everything else freezes.  This is making me want to stop paying for something that doesnt work, even trying to type this it keeps freezing.dhgaoshdg;kjeashg;lkahh I hate theoiwgaoiserhWgv'powsN

Subject: Refund Request – Subscription Cancelled Within Free Trial PeriodHello Adobe Support,I started the 7-day free trial for Adobe Scan, but ₹1999 was charged from my account. I had already cancelled/unsubscribed before the trial end period (more than 24 hours before renewal).I kindly request a refund for the charged amount since the subscription was cancelled within the free trial period.Details:Amount charged: ₹1999 App: Adobe Scan Date of transaction: 14/05/2026 Adobe account email: krishnavl2014@gmail.comPlease check and process the refund at the earliest.

Necesito asistencia técnica ya que tengo clave perpetua de CS6 y no me deja activar el producto. Primero dice que no tengo internet, cosa que es imposible ya que estoy conectado por cable y además arroja error de activación 194:113

Mere fotos edit krte time screen pr se edit page cut kr home page pr sla jata h jisse edit ki hui puri pic delete ho jati h aur agr ho jati h complete edit to vo export nhi hoti h

PREVIEW SCREEN SHOWS A DIGITAL GLITCH IN SOME SHADOW AREAS, I HAVE RENDERED IT AND ITS FINE BUT ONLY SEEMS TO HAPPEN ON DEEP SHADOWS ON ORANGE GARMENTS

Premier pro’s save as is broken. In any other adobe product you hit ctrl shift and s and its saving as in the folder the original file originated. Why does premier currently default to whatever you last worked in, including if that folder was an active search in your windows search bar within the explorer. Meaning if i try to save as, it says i can’t save there because it’s in an active search window. So backwards. 

Try opening a menu… good luck! It might work, it might crash. The “not responding” slows everything down to a crawl until eventually the program crashes completely. Impossible to edit with.

5～10分も生成するのに時間がかかる

I’m reaching out to the community for assistance with an issue in Adobe Camera Raw that keeps recurring.Quite often, when I attempt to create a mask, I receive the following error message:“There was an unexpected error and your request could not be completed.”Immediately afterwards, a second message appears:“The graphics processor has encountered an unrecoverable error. Due to a run‑time error, GPU acceleration has been disabled for the remainder of the session.”This behaviour is now happening frequently, and it interrupts my workflow every time masking is required. If anyone could point me toward reliable guidance, known fixes, or relevant Adobe documentation, I would be very grateful.Thank you in advance for your support.

Estou a várias horas tentando “Aprimorar a Fala” de um vídeo que estou editando, porém está dando erro, o aplicativo não consegue executar a tarefa, já tentei até outros formatos do mesmo vídeo, porém nada dá certo, tentei pela WEB e pelo aplicativo Android, ambos estão com este erro.  

after using the color mode in primere beta version. playback is not working or it's taking too much time to play a few frames

Every time I drag the length of the footage (red arrow icon), the program crashes.

Cannot edit or see presets.  Task bar is blacked out.  Using an ipad and iphone running ios 26.4. anyone else have this issue? 

When I open a PDF file, the error from attached file image is display. 

When I open a PDF file, the error from attached file image is display.

J’ai essayé dans 2 projets différents d’appliquer un fondu morphose au moment du rendu le message “ calcul en arrière plan “ s’affiche et ne disparait plus ….

Whenever I'm trying to go to the color page it's crashing every time. Before that while using the lumetri color in effects control, the curve for hue vs sat, hue vs hue, hue vs luma are not working, it showing no curve to edit. There's only black boxes.

This is a repeatable bug where Premiere will crash from the new Color panel if you select a clip and choose “Reveal in Project”. Edit: meant to say reveal in project.Also not sure why this has come in on the Aero community page as I came straight from the bug report button in Premiere.