Bug Reports

Novamente o premiere beta não está funcionando a ferramenta de mascaramento de objeto.

3/6(五)下午我要用文字在firefly生成我需要的ai影片，結果中文不行、轉英文也不行!但還能生成ai圖片，我明明一個月有4000點，居然不能拿個250點來生成影片嗎？!

Since Monday we are unable to send pdf document via Gmail.Once we enter our email address and press submitm, we get a message “We have opened a new broswer toab for you to log in, and nothing happens. We cleared the cache, restarted the browser, made chrome default, uninstalled and reinstalled Adobe.

Editing exact words in transcript sometimes isn’t firing correctly in Premiere Pro Beta v26.1.1 build 32. I received this prproj file from my new editing assistant. He said he saved from Non Beta PrPro Version 26.0.0 Build 72 via Media Encoder with the attached settings (see image/screenshot)The transcript edits aren’t applying, or sometimes the window to make the typo corrections isn’t opening at all. 

لماذا تظهر الكلمات عبارة  عن مربعات سوداء

26.2.0 build 20Mac Studio M1 MaxTahoe 26.2When trying to search in the transcript window, I can only type one character and focus switched the the source window. Entering a complete word requires several trips back to the transcript window, to ass another letter.

premiere proでバージョン25.2.3以上にアップデートを行うと立ち上がらなくなる。恐らく、現在使用しているPCに乗っているGPUが原因。NVIDIA　RTX-A400との相性がものすごく悪いのか、それともadobe側の足切りに有っているのかは分からないが、adobe側のアップデートに対応させるためにハードを買い直すしかないなどバカバカしい。ですので早急な対応策をお願いします。使用しているPCはhp Z2　SFF　G9　です。GPUは、RTX-A400早く使える様にしてください。

When I click the palette to change the color of the text or the color of the text line in Premier, I have symptoms of a crash.I hope it gets fixed as soon as possible

camera not working

Da questa mattina e per circa 10 ore provo a fare l’accesso all’app da un IPad 10th gerazione e nonostante abbiamo fatto aggiornamento, disinstallato e reistallato l’app il risultato non cambia. È’ bloccato nella schermata preparazione in corso 

Cannot do link media in file upper menu, the option are selectable but not respond/pop locate file menu

 I am experiencing a recurring issue while using the Object Mask Tool in Adobe Premiere Pro. The tool suddenly stops responding when I click on it, as if it is inactive or non-functional.When this issue occurs, the tool becomes completely unusable, and the only way to resolve it is by closing the program and restarting it. This significantly disrupts my workflow and results in lost time.

初めまして。弊社でiCADにAdobe PDFを導入した際の不具合について報告します。iCADで部品図をPDF変換する時にAdobe PDFを導入しましたが、変換元のicdファイルをPDF変換するとicdデータの名称の【.】以降の部分が消えてしまいます。(例：製品φ0.5mm.icdをPDF変換すると、製品φ0.pdfになってしまう)テストでWordやExcelで同様なことを行った場合はこのような不具合がありませんでした。もし有識者がいましたら教えてください。  

I cancelled a subscription on the next day of a 7 day subscription and received a cancellation verification and have been billed at least a dozen times after receiving the in time cancelled email. My credit card company stated that Adobe has used at least 5 different Adobe names to force a payment to go through even though Adobe was blocked by them from trying to get a payment. I was forced to cancel my credit card in order to get the unauthorized payment attempts to stop and even after that I received an email from Adobe that I needed to update my payment method because their payment attempt was again declined. The attempts have been non-stop since the 21st of January and up to three times a day everyday. And has been impossible to notify Adobe to stop this practice as it seems they don't want to be reached directly and that this may be going on with numerous other subscribers thereby wrongfully taking payments from those who have canceled within the 7-day trial period and in my case

Nelze slučovat dokumenty a to mám prémium 

Files are not getting uploaded after saving a scan and this prevents modifying or deleting that file, causing a lot waste of time and is frustrating. Sharing a screenshot of the priblem

I uploaded a PDF twice to Adobe Express, and now when I try to upload it-  it says it corrupted, empty, or not a pdf.The first two times it shifted two lines of text. I created it in indesign and it’s just a simple barebones pdf of just a text document. The lines are not shifted if I open it up from my files.  Importing it caused the lines to shift. I trashed those two first imports, and now it won’t let me import it again. The attached is a img of the pdf, I couldn’t work on the original anymore after Adobe Express corrupted it. Also, this UI sucks. I just want to type my words and the “related topics” keeps taking over my screen. I typed in a paragraph and I can’t even see it anymore.   

Search in Premiere Pro Beta is not working. It returns no results even though files exist in the project. It used to work and suddenly stopped. Also, Creative Cloud freezes completely on launch, preventing updates or navigation.  

Je suis sous W11 Famille 64 bits Version: 26200.7840. Le microprocesseur est un Intel(R) Core(TM) Ultra 7 255H et ma carte graphique NVIDIA GeForce RTX 5060 Laptop GPU.Quand je lance Camera Raw à partir du filtre, le système peut me permettre de traiter 2 ou 3 photos, parfois une seule et parfois se plante dès le début.Très souvent le plantage a lieu après avoir créer un masque sujet et bouger un peu les curseurs exposition et contraste.Très souvent aussi, le plantage se produit quand j’essaie d’ajouter ou supprimer des zones de masquage.J’ai alors une fenêtre qui me dit : “ Le processeur graphique a rencontré une erreur irrécupérable. En raison d’une erreur d’exécution, l’accélération GPU a été désactivée pour le reste de la session “.Après action sur ctrl+alt+sup parfois j’ai accès au gestionnaire des tâches et je peux mettre fin à la session mais le plus souvent la seule solution est de se déconnecter.Après avoir beaucoup chercher avec Le Chat GPT France on a trouvé la solution suiv

I have the latest version of InDesign, I uninstalled it, installed it, went back to the older version, it doesn't matter, it keeps doing it - I can't save the file, it keeps reporting an error, it crashes, after opening it I can't save it again, I can't work. I'm completely exhausted from it. I've seen a lot of people complaining about it here and for 2 months now, why aren't you doing something about it? It says it has something to do with Windows, I'm not an IT specialist, I don't know what to do at all. I just want it to work for me and I can work. Creative Cloud costs a lot of money and you don't do anything for us. I have the same thing installed at work and it doesn't work for me there at all. Only on my computer at home. I want to know what to do.

Hi there!! I've been trying to make an image as anchor in Adobe Aero, but I can't import any image files, I add images directly from my desktop (not even by dragging directly) and it doesn't work, it says RT3D Import Failed.  Please, I wanted to use Aero for my final project at uni but with this type of bug I'm not sure I can.Thank you!!

 Export to .gltf crashing Not sure why Does not crash with .realCan someone please fix this? App version  0.24.6 (#787) (SHA1 = 9d47660)macOS SequoiaVersion 15.6.1   

I've spent a good amount of time building a scene in Aero (desktop), and tested it earlier today with a link generated in the desktop app. I tried again later today when more was complete, but no links are being generated. I've created duplicates, logged out, logged in under personal profile then opened .real file, but nothing has worked. How can I generate a link again??

Dear community,  I am having problems with creating link for my project? Does anyone have the same issue?  I am using my company account, and have issue. I tried to download it and transfer to my personal account to create the link but to no avail. Can anyone advise me? I need this project for a presentation and it is quite urgent. I am using desktop window version 0.24.4 and ipadOS 2.24.1.  Thank you !

today I can't creat link for my project. Anyone know what happen?