Bug Reports

**Substance 3D Painter 12.0 – Crash on launch after AMD Adrenalin 26.5.1 driver update****System specs:**- CPU: Intel Core Ultra 7 265K- GPU: AMD Radeon RX 7900 XT- RAM: 32 GB DDR5- OS: Windows 11- AMD Driver: Adrenalin Edition 26.5.1- Substance 3D Painter: version 12.0.3**Issue description:**Substance 3D Painter 12.0.3 fails to launch after updating to AMD Adrenalin drivers 26.5.1. The application either crashes immediately on startup or shows an error and closes without loading the UI.The same issue was already confirmed in Blender 5.1 (tracked at projects.blender.org/blender/blender/issues/158350), where the root cause was identified as AMD removing the ROCm 6 runtime from driver 26.5.1. Since Substance Painter relies on similar AMD GPU compute/Vulkan infrastructure, it is likely affected by the same underlying change.I also experienced two full system freezes/BSODs on the same day I installed the 26.5.1 drivers, which further suggests driver instability.**Steps to reproduce:**1. In

 i have to move my anchor point to -41, -95 to center it

Hi, I am creating images in firefly using nano bnana 2 model but after few tries, the images are not generating and it shows "try again later" again and again. Please resolve this issue.

al realizar la modificación de un pdf con subrayado y que el guardado automatico lo "guarde", no lo hizo de forma correcta y ahora perdí todo el progeso por culpa de ello. La verdad que son el peor sofware de Adobe, prefiero mejor un sofware ue no este actualizado, pero funcione perfectamente en lo necesario, a que tenga cosas nuea y modernas. La ver solo puedo recomendar a las demás personas que no lo usen porque no es seguro que las funcioes pincipales vayan a funcionar de forma correcta

a running instance of Acrobat has caused an error

Trés décue de ce “nettoyage audio” qui m’invente des mots et en ecorche d’autre, je ne vais pas du tout prendre cette version payante qui massacre l’audio au lieu de l’améliorer 

Steps to reproduce:Generate an image in Firefly Click "New Chat" button Old image and session is still loaded instead of a blank new chat Expected: Empty new chat session  Actual: Previous image/session is still visible and active Browser: Microsoft Edge  Affects: Multiple users

In iOS 27, data synchronization on the phone does not work, the web and macOS app work without problems  

Mi suscripción la pagué el 3 de junio, y realicé algunas cosas, hoy cuando estaba escuchando un libro, quise cambiar la voz que me estaba leyendo y me salía que era usuario con plan gratuito pero en mi iPhone en suscripciones, me aparece que se me vence hasta el 2 de julio y que está activa, me gustaría que lo solucionaran 

I purchased weekly premium subscription subscription but the didn’t get the premium features on app

Images in the board area no longer download.  It says it's creating the .png but never asks where to put it

i lost all my credits i dint get any output 

I typed a space after the *, but the spacing became really wide and hard to control.The space also disappeared.I copied a half-width space and pasted it after the *, and now it looks normal. 

Hi Adobe Team, For some reason, when I provide feedback and prompts to Firefly, it generates my reference image and charges me credits. This has happened multiple times and I don’t understand what I should do to make it stop. Thanks,Andrew

The selection and deletion of objects on PC win11 does not work, since yesterday the selection stopped working through the Cloud, it is impossible to work, fix it as soon as possible. It works in the web version. don't work in regular and beta versions.

I have Adobe Reader on Apple iPad and some of my saved files have disappeared. How do I recover please?

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As the title suggests.It happens when I am copy pasting an edit onto another image.For whatever reason, two images suddenly merge with each other, and I am unable to undo it without reseting the entire image and undoing all my work.No, it does not undo itself when I close and open the application.It has happened twice now. 

Hello Adobe Support,I would like to report an issue regarding the Partner Models in Adobe Firefly.I am an active Firefly user, and currently only the native Firefly models are working on my account. None of the Partner Models are functioning properly, which is significantly affecting my workflow.Because of this issue, I have a large number of credits available that I am unable to use for the features I specifically subscribed for. My work has become much slower, and I have client deliveries that depend on these tools.I have already waited for more than two days, hoping the issue would be resolved, but unfortunately nothing has changed so far.Could you please provide an update on: Whether this is a known issue on Adobe's side? If there is an estimated timeline for a fix? Whether Partner Models will be restored for my account? If there are any troubleshooting steps I can try? At this point, I need to understand whether this problem is temporary or if there are any limitations affec

Very disappointing, there was important stuff there. After not opening a board for a day it gets deleted and nowhere to be seen.the generated images are in the generation history, but the board got deleted. very inconvenient 

I have a problem with Lightroom Classic 15.3/Windows 11 (25H2).(Ryzen 5900x - Nvidia RTX 4070 Ti - 64 Go Ram - Drivers at last version - Softwares localisation = FR)After some work, I get black borders around the thumbnails and LRC becomes very slow.Closing/reopening LRC is fixing the problem up to the next one, few minutes later.It seems to happen when using denoising or AI masks and being an indication of graphic acceleration lost.It is known? A solution? 

He intentado solamente quitar el eco y las dos versiones que ofrecen no son fiel a lo que dice la persona de la grabación, parece como que le cambiaran el idioma, habla unas palabras en español y otras como en portugues. No se entiende nada de lo que dice. No comprendo cómo es que modifican las palabras. debería de ser sólo quitar el ruido de fondo y el eco. 

Folyamatosan veszítem a kreditjeimet miközben értékelhetetlen, más stílusú képeket kapok mint a több száz eddigi munkám. Egy folyamatban vagyok ahol nem lehet eltérnem az eddigi stílustól. Rossz kredit rendszer, nem ügyfélbarát platform.