Captivate

Wow.  When I select "Image" from ther Add Media Blocks options I get TWO images.  Why?  Why?  If I try and hide one of the images off it hides both. Why?  I understand that for responsive design we have to template/widget everything ( are the days of truly custom designed training gone? ) but why can't I add one image on it's own?  Why?  

Hi All,I am running Captivate 12.6 and receive an error message "Something Went Wrong" every time I try to preview a project in Google Chrome. Initially, I was able to preview without difficulty and then this started happening. I have cleared the cache in my browser and Captivate, and still cannot preview. I would appreciate any ideas or solutions anyone may be able to provide. Thank you. *Screen Shot Below.  

I have a 4-module course that includes software simulations. I have to blur out personal information on the screens. On some modules, the blur area function works fine, but on other modules, it's hit or miss. I'm working my way through the SCORM output on my LMS on the 3rd module, and none of the blur areas are showing. I can't expose the personal information, and I've only been able to correct this on previous modules by downloading the background, blurring the info in Photoshop, and replacing the background with my correctly redacted version. I don't have time for this. Has anyone else come across this, and is there a solution?

I just downloaded Captivate, so I am on the 12.6 version. When it first opens, the Start Screen seems to be messing up. The menu bar (minimize and close button) is missing from the top screen and I can't drag and move the window around. My co-worker has the 12.4 version and she has the buttons and can move her screen. The attached image is from her computer and I have arrows pointing the area that is missing from mine.

Hello,In Adobe Captivate Version 12.6, I need to hide a few slides to see if I require them in the presentation.  In the past I was able to right-click and choose Hide Slide.  Now that option is no longer there.  Where can I find this?

Hi everyone,I’m facing a serious issue with Adobe Captivate Classic and I can’t seem to fix it.What happened:I made some changes in the Text Caption visual settings under the project’s publishing preferences. After that, Captivate stopped working properly.Here’s what’s going wrong:When I try to create a new blank project, nothing happens — the screen stays the same as if the button is not working.If I try to record a software simulation, it records fine, but when I try to publish or even preview it in HTML5, I get a publishing error.When I attempt to reset publishing preferences to default, Captivate crashes and closes by itself.What I’ve tried so far:Uninstalled and reinstalled Captivate.Used Revo Uninstaller to completely remove all files and registry entries before reinstalling.Unfortunately, after reinstalling, the exact same problem persists.Has anyone experienced something similar or knows how to fix this? Any help would be greatly appreciated.Thanks in advance!

Hi everyone,I'm working with an e-learning module exported from Adobe Captivate (HTML5, fixed size 1920×1080). On desktop browsers, everything displays perfectly: the content fills the slide and all elements (including those near the right edge, like the “START” button or text) are visible.However, on mobile devices (Chrome and Edge, it's fine on Mozilla Firefox), the slide's right edge gets cut off — some content (e.g., the end of a long title or a button placed near the right side) is missing or hidden. This happens even if I try to patch all parent containers, canvases, and internal wrappers to 1926px width, and ensure overflow: visible everywhere. Still, only the first 1920px of the slide's content is rendered; the rest is not shown or is completely white.Details:The Captivate project was exported at 1920×1080.The problematic content is positioned close to the right edge of the slide.All attempts to force the container, canvas, and wrappers wider via JavaScript or CSS did

I purchased Captivate this evening. I received 2 emails; one with my receipt and one confirming my subscription. I received no Serial Number and no link for installation. When landing on the Captivate page, I'm asked to download a 30-day free trial. Please provide solution on how to download the most recent version for Mac. 

Hi,  Any hotfix to upgrade outdated jQuery v1.10.2 , jQuery Mobile v1.4.0 and lodash 3.10.1 library version embebded in SCORM file generated using Presenter 11 ?  RegardsGoh

Hi everyone,I’m trying to install and purchase Adobe Captivate, but I keep running into the same problem on both Mac and PC.I downloaded the available versions from Adobe’s official website (the new version and Captivate Classic), but when I try to activate or purchase the software, I’m redirected to:– Either a broken page,– Or the purchase page for Photoshop (which is unrelated).I’ve repeated the process on multiple machines and browsers — same issue every time.I’m wondering:- Has anyone else experienced this problem recently?- Is this a known issue at Adobe?- Is there any working version I can download (Captivate 2019, 11.5.5, etc.) while this is being fixed?- Is there a reliable way to purchase and activate the software?I would prefer to use Captivate on **Mac**, but I’ve tested on Windows too — same result.Thanks in advance for any guidance or workaround. Marc 

Hi Adobe Community,I’m using Adobe Captivate (latest version) to create a video-based SCORM 1.2 course that will be uploaded to SAP SuccessFactors. The course only contains a video — no quiz or interaction — and I need to ensure that learners must watch the entire video before the course is marked as complete.I’m a bit unsure about the correct tracking and reporting settings for this kind of project. Could anyone please share general guidance or best practices to ensure video completion is accurately tracked in this setup?Any tips from those who’ve done this before would be really appreciated.Thanks in advance,Kumaren Ramsamy

Hello, I have just started using the latest version of captivate and I am already running into some obstacles (mostly self-imposed). I have modified a video content block to appear the way I want it to on desktop, but I am at a loss regarding how to edit the JSON file so that the content still appears legible and attractive when switching to Tablet or Mobile display. I guess I'm having a hard time reverse engineering the CSS in the file to get the ideal appearance on each display.    Can anyone suggest some resources that will help me figure this out? Thanks.

I would really like to start using Adobe Captivate 12 to build responsive courses but it is still impossible to design a useable course because of the lack of focus on basic design needs. Major case in point... It is impossible to add video into a course. If I try to add video into a course Captivate does something utterly ridiculous with the layout. It creates a horrible black wrapper around the outside of the video that it is impossible to manage. For example Here I have added a video. I can adjust the size and position of the video by tweaking the size of the padding around it and in doing so, I can remove most of the black padding around it.  But look what happens when I switch to mobile phone view...  This is completely unusable and If I try to adjust the padding to make this fit like so... Look what happens to desktop view...Captivate could be a great product but this makes it totally unuasable for any professional course builds.

So far I have been using a third party for generating my voice overs. However I would like to use the voice overs in Adobe Captivate 12. Sometimes I can see over 100 voices and generate them but at other times I get a message to say It appears there is a problem loading the voice. I have contacted my company's IT department - they have done various tests but they tell me that the problem is not with the security on my computer. Can you please advise?

Simple text box. The bottom of the "g" and the right side of the last letter are cropped. I've tried changing all the settings that are causing this to happen? Ideas? I've tried changing: font, font size, character spacing, paragraph spacing, padding right, padding bottom. 

Hi there.I'm new to Captivate - no obvious access to Classic. I am trying to figure out how to package multiple SCO together when Adobe's Multi-SCORM packaging is not available to me. Any search I do leads me here: https://helpx.adobe.com/captivate/classic/multi-scorm-packager.htmlBut that does not work with Captivate 12.5 on a Mac. Any advice, tips, or alternatives would be appreciated. Without the ability to do this, Captivate is a no-go as a tool for me. 

Hi Team, New user here with version 12.6. I have a graded exam, and in theory I've correctly set the pass/fail criteria (adjusted the slider to pass at 65%), and set the results slide to forward to either a "Congrats you passed" screen or a "Sorry try again" screen. The problem is, regardless of if I pass or fail it while in preview mode, hitting the continue button on the results slide always takes me to whatever the next slide in the slide order is. I can't figure out how to get it to activate based on score.  I've attached a screenshot showing the pass/fail settings and one of the quiz preferences. Any ideas?

I'm beginning to work with Captivate and just ran a test with my translations dept. When I export the Project Content and Closed Captions, the document table is filled with duplicates seemingly because of the various states for buttons and text. I've been told this will double our cost for translations because they are doing everything upwards or 4-5x each. For example, a single quiz option in a multiple choice has 5 states (normal, hover, selected, disabled checked, disabled unchecked) and each occurs in the export doc. Does any one have experience with this? A workaround maybe?

When I export Project Contents and Closed Captions to send to translations, the captions don't seem to export. To be more clear, the boxes that pop up to give the learner feedback on their answer. Am I doing something wrong? Is there a setting I missed? If these don't translate, it may be a dealbreaker. 

Is there a way to disable autoplay of slide audio in Captivate 12?  Automatically playing audio does not meet accessibility standards for our organization as it interferes with the screen readers.  

In what seems to be an ongoing issue with 'new Captivate', all of a sudden in 12.6 my carousel widget slides are displaying differently in the browser (Edge) than they do in Captivate. Most concerningly, the preview display is awful, with the text going all the way to the left and being covered by the arrow. Aside from redoing these slides with a different widget, what can I do?

Hello,For my work, I create several Captivate video files in multiple languages. We have finetuned a process over the past years to make this as efficient as possible. Basically what we do is the following:1. Create a Captivate file in one language with screenshots and audio files from a dedicated folder (for example English)2. Replace the audio and screenshot files in that dedicated folder with the ones from another language (for example French)3. I save the Captivate file under a new name, select the audio files and update them (CTR+ALT+D), then do the same for screenshots For what we do, this is super efficient and works perfectly in version 11.8.0. I now have a new colleague who installed Captivate Classic (11.8.3) and when he uses the update option, nothing happens. Anyone else who has this issue and (hopefully) a solution? If we have to change the media manually, this would slow down our work process enormously. Thanks in advance!

I have a button with a hover state and a visited state. When you hover over the button, it displays the hover state. When you click the button, you go to another slide. Upon returning to the original slide, you would expect to see the button in the visted state but it's not.It is on the hover state until the veiwer hovers over and off of it, then it shows the visited state. I would rather have the visited state already on display upon returning to the slide without having to hover on and off the buttton.

I have applied the states of "visited" and "selected" to a branched interaction. I have made them both greyscale and blurred the image. However, when I preview the page the image does not change to what I have selected for it after clicking the image and returning back to the original slide.

I've created an assessment with some input fields for open-ended questions.  These questions prompt the student to answer in paragraph form, 5-7 sentences.  However, now that the assessment is SCORMed and running in my LMS (Moodle in this instance), I've realized that the resulting interactions report doesn't include the entire paragraph from the student input.  There is a cut-off.  Is this a setting (or something in the variables) specific to the Adobe Captivate project?  Or, is this something within my LMS that I will need to adjust? In the Adobe Captivate project, I have selected the reporting option for these input fields (to both be included in the quiz and reported to the LMS).  And I am working in version 12.6.0.    Thanks for any advice or insight someone may be able to provide!