Captivate

I'm new to using Captivate and I was following along with one of the Adobe tutorials.  Using the Record option in Captivate 2019, I captured my screen along with system audio.  I disabled my mic and selected the option to capture system audio, however, on playback I noticed that the audio is garbled and not well synched.  Video attached. Has anyone else encountered this issue or found out how to resolve it?

When I use Video demo with the audio set to System Audio, and then play back, it starts out for the first 30 seconds to sound fine, then the audio gets distorted and chopy. Previously it was not doing this. Any ideas?

Hi,  I'd like to add clickable audio to a quiz slide but I can't seem to add any interactions.  The slide displays an image and caption, I'd like to be able to add an audio button which narrates the caption. I thought I'd cracked it when I added the audio in MPP and then created the Captivate file from MPP. However, I can't find a way to add quiz questions to existing slides.  Can anybody help with a solution? TIA P.S. I've tried adding audio to the slide but it plays automatically, which isn't suitable. 

Hi,I have some slides with text hyperlinks that are to open web pages. This is a fluidbox project. On the desktop-sized viewport clicking the links doesn't work at all, but when I shrink down to the mobile-sized (smallest viewport) those same links are suddenly clickable. Has anyone experienced this issue before? 

Hi,I am facing a weird issue.I have an eLearning module about 100+ slides and I have added text-to-speech to it.The preview from slide 1 works perfectly. I can click any slide from the ToC and the audio/video plays perfectly.When I take an output the audio plays only for the first 2 slides. If I click later slides in the ToC the audio doesn't play. Any idea why this happens?

When I open Captivate 2019 the update missing font box opens but does not display anything and I can't close it so I'm stuck and can't do anything. This happens when I open exercise files, real files, or a blank projects. I'm on Windows 11 and Captivate 2019 v11.8

Cuando selecciono la opción de "Ver desde esta diapositiva" o "Reproducir x diapositivas" el navegador se queda cargando. No funciona. 

Hello, hoping someone is able to help wit this issue. I'm attempting to publish a Captivate project as Video but receive an error stating "Sorry, the location you are attempting to watch this lesson from is not authorized. Notify your organization's Training Manager to address the issue" (see screenshot).  Presets are custom based on the original creators settings but even when I try a preset fro m the available drop down, I receive the same error. Originally it was publishing content to my onedrive (organization setting) but I had this updated to publish locally and same issue. I even tried it on my personal computer and same issue. 

Hello,I am new to using Captivate but I am running into issues every time I create a project for the company I work for that has branch aware activated.  I need people to be able to retake the quiz if they fail, but when branch aware is active I get and error message on the quiz results of NaN%.  Once I take off the ability to retake the quiz that goes away but then I have to manually reset the modules for each employee (60,000+) and that has become a full time job.  Any guidance would be great.

After running captivate publish output it comes with a play icon at middle. We have to click that to start output. Is it possible to load course directly? 

Hello, I need to make a "back" button after each question in the quiz that allows me to go back to the page of the question I just answered. But, I need this page to show me the right answers, make the "send" button disappear and replace it with a "next" button. Just like the "consult quizz" button, but for the last question of the quizz. Is it possible ?

Please help!  I am creating a forklift safety training module. There are 12 buttons on the first slide (see screenshot 1); however, only 11 are visible at the start of the slide.  The 12th button is a ‘continue’ button that appears only after all the content slides (slides 2 through 12) have been viewed by the learner.  I used a conditional action to hide the button (something I learned from @Lilybiri) until all conditions have been met.The Problem:The ‘continue’ button does not always appear after the content slides have been viewed.  I found that I can make it appear by going back into each content slide and viewing the slides a few seconds more before returning to the main slide—this seems to complete some condition that tells Captivate to show the ‘continue ‘ button.  Of course, I do not want learners to be faced with the challenge of trying to figure out why they can’t continue. I simply want them to visit the pages related to each button to have all of th

Hi all.I'm wondering if anyone knows of a way to check if an object in captivate is hidden or showing, using javascript?I know I can show/hide using cp.show(objId);But I want to check if an object is already showing or hiding. 

Hi,I have been working on a number of modules with different content in each, which have a short quiz at the end. All but one work fine and the quiz results slide correctly shows the "score" and "max score" accordingly.However, I have one module with an erroneous result being reported "0" out of "NaN" and I have no idea why this has suddenly appeared?I've been working from a template for these modules (although admittedly this one was outsourced - they should have still used the same template)I can't see any obvious difference in settings or results slide between this and the other modules - so I'm stuck!I wondered if something had gone wrong with the results slide so as a test I copied all the slides apart from the quiz slides into a separate template which has worked fine, then updated the quiz and re-published and still had the same error. This leads me to suspect the content slides are part of the problem. Within the content slides there are some true / false questions which are se

I am a CC subscriber. I downloaded and installed the Captivate free trial yesterday, and on the first attempt at using it, I received a message that my trial was expired. Would my subscription to CC cause this issue? I have scoured the discussion boards and have not found any helpful information. The virtual assistant has not been helpful either. It provided a link to a post resolved by someone who already had a valid license. (https://community.adobe.com/t5/captivate-discussions/captivate-9-trial-install-expires-after-only-1-day/td-p/8945068#sa_src=web-messaging) I am using Articulate Storyline and wanted to compare Captivate for a potential client. If anyone from Adobe is out there, it is very time-consuming and frustrating trying to get support. There is a lot of unhelpful information in the Discussions section. It is full of nonsensical comments.   Perhaps the motivation to engage people in the community for free access to Captivate is behind this?  I would

Hi,We are using captivate 2019. Nonresponsive project. I wrote a similiar forum a while back but didnot get a solution.We have some svg images we are using as buttons with rollover and down states.The issue we are facing is inconsistant. Some of the image buttons only have certain areas that will respond to rollover and clicking. It depends on where your mouse is on the object. Others on the same slide are behaving as expected: mouse over anywhere on the image the rollover takes over and anywhere on the image you can get a clickable area.

Hi there Community! I'm using embedded closed-captions functionality, but my CC is more like a transcript and displays whole slide's text at once, so it takes up a lot of space and I’m looking for more flexible solution, which will also allow adding 3 languages instead of just 1. For the built-in functionality:Can you move CC container outside of the course window, for example like TOC (style: separate)?Can you add different languages to CC and choose between them, for example having cpCmndCC_1, cpCmndCC_2, and so on?  What I tried so far is:Web widget with scrolling, but that's a different object on each slide. Also, for some reason it responds to the show command only, but not hide, and I haven’t found a way to have one widget object throughout the whole course and populate it with different text depending on slide’s #.Text Area widget; looks like Web widget? Same issues.Cutting down my transcript into 2-3 lines at a time, so more like real CC, but that's a lot of

We've released a build that addresses issues with Adobe Captivate (2019 release) on macOS Big Sur (macOS 11). Note: This is a certified build. We'd like your feedback, which will help us immensely as we work on the production update, which we shall release soon. We shall keep you posted of any development on this. Install the build Pre-requisite: Uninstall the existing version of Captivate (2019 release). Download the build. and double-click the dmg file. Follow the on-screen instructions. Launch Captivate. Does Captivate (2019 release) work on M1 chipset? No, Captivate (2019 release) DOES NOT work on machines with M1 chipset. We are working on this.

Hi, When I disable the global bar progress, my project don't play and i got this screen I really dont understand why. Thank you for your help.

How much will i have to pay  if cancel my adobe captivate account one year. I am 4 months into it?

Hi, I would like to know if it's possible to leave a quizz, by exemple on step 3, close the window and come back tomorrow on the same step ? Thanks for your help.

I did the online (subscription) upgrade from 7 to 9 last summer. Ever since, my projects open with all the slides, captions, buttons, etc intact EXCEPT that they are missing all the text! I have to click on each item in each slide to get them to display again.  An example of the filmstrip showing two slides that are missing their text is below.  I know there is a page header and text within the captions and quiz object, but they will not appear (or be publishable) until I click each and every one.This did not happen in version 7.  I have not had many projects since the upgrade but am getting busy again and need to fix this.  Any ideas?

Hello!  We are expereincing a combination of events which result in our users not having their progress or completion recorded in the LMS. We are expereincing a lot of users who are timing out of their session. They get to a point in the lesson and the lesson will not continue. I can see users getting 404 or 403 errors when this happens. This seems to be an IT or LMS vendor issue, but it is exposing another problem. We have a lot of users who are timing out and after the re-authenticate and launch the lesson again, they are having to start the lesson back at slide one. This is confusing me, because I have the "Send Data on Every Slide" option turned on in my publish settings.Does anyone know exaclty what data is being sent on every slide? Are user variables being sent? I update a "visited" variable on every slide visit, but either it is not being sent to the LMS on every slide, or the send data on every slide is not working. My lessons based on this template have be

Hello,Im a user of Storyline but I am considering to change Adobe Captivate mostly because of responsive.    In Storyline, there is freeform quiz that can be customized question and button. For example, when answer is click, answer background hover colour or state is changed. I really want to change submit button background colour but I couldn't find in Captivate. Thank you,

I have a project to publish for devices.  I cannot because the Publish in Captivate 2019 requires a Phonegap signon and Phonegap is not being supported by Adobe.I have updated Captivate, but that did not change the Phonegap requirement.