Creative Cloud desktop

AjedInspiring

Adobe, could you add a warning to login that you don't accept VPNS. No warning, just doesn't loginOpen for Voting

Is there any reason Adobe can't add a warning to the login page that they're blocking you due to VPN usage?  We use a VPN for almost everything and a few companies including Adobe just reject logins, but fail to give any type of warning.  I don't care to discuss VPNs, I would just appreciate a little warning as sitting there for 20 minutes trying to guess why it isn't working is unnecessary.  If I hadn't tried a different browser on a different machine we never would have known and been submitting tickets, wasting time etc.  I know, they couldn't care less but posting for anyone else having an issue.  

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Shamil HussainParticipating Frequently

Unable to sync, install sync component and try again. Error Code 145

Adobe Creative Cloud desktop app is not syncing. I receive an error message saying "Unable to sync, install sync component and try again. Error Code 145."  Troubleshooting Methods I have already tried and failed:Resetting the Desktop App by Keeping it Foreground and pressing Cmd+Opt+RSignout and login againUninstalled Software using both "adobe cleaner" and "adobe creative cloud uninstaller downloaded from the adobe website and reinstalling. pls suggest me method out of this problem.Note: Iam Using Macbook

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Krew VisualsInspiring

Adobe Apps show as a ? in my Dock (photo below) Is this normal

Recently I had to uninstall and Re-Install all my adobe apps with a new Install Location due to constantly getting the "Scratch Disks Full" option. I got tired of getting that even after always clearing Caches etc so purchased an Lacie SSD. I changed my install apps locations to this SSD to have more space and memory for my projects. I understand that I wont be able to open the applications without the SSD plugged in but is it normal for the Adobe Application logos to turn into a ? everytime i unplug the Lacie? Just wanting some clarification / recieve some understanding. Thanks  

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Antonio_Rios1019Participant

Erro Lightroom classic

Meu notbook passou por uma formatação e  agora não consigo acessar o lightroom classic, já instalei e desinstalei diversas vezes, já criei e deletei catalogo, e não consigo usar o programa. já tentei instalar versões anteriores, atualizadas e nada....Ele instala, abre e em seguida aparece essa tela e fecha o programa sozinho. Não sei mais o que fazer pra resolver, preciso urgentemente minhas edições estão ficando atrasadas. 

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rohan_8061Participant

Can't reinstall any adobe apps, how to fix

Hello, I had creative cloud installed on my laptop (windows 16GB RAM), but suddenly all adobe apps opened and closed immediately within 2 seconds without any error message. This only happened when it was connected to the internet. I tried a lot of things, nothing worked so I eventually uninstalled all adobe apps and used creative cloud clean up tool to delete everything adobe on my system. After that, I reinstalled CC Desktop but now it doesnt show me any of my earlier desktop apps (photoshop, illustrator, indesign) as apps that I can download. When I try downloading photoshop from the adobe website, it takes me to CC and nothing happens. Have tried everything, really don't know what to do anymore. Could someome please help me with this? Thank you. 

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leandro_4580Participant

A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida.

Estou tentando instalar o adobe creative cloud, porém está dando erro."A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida. Baixe e instale a Creative Cloud novamente em ... Como solucionar esse problema ??

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Stela381801020filParticipant

Código de erro: 12013

Ao abrir o Illustrator aparece esse erro, não consigo resolver de jeito algum. Uso o windows 11 e está atualizado. Não entendo poque está acontecendo isso, pois no dia anterior estava tudi funcionando perfeitamente bem. Alguém tem ideia do que está causando este erro? Sabem como solucionar??

15103

Mahamadou38971924vp2mParticipant

Help Account manager : Unable to load plans Please try again.

Hello,I can't load my plan, everytime there is an error message : unable to load planplease try againSomeone know how to fix it ?Thanks

36832

Kelly_Russell8631Participant

Photoshop, Illustrator and Indesign all not opening. JUST STUCK AND UNRESPONSIVE

Photoshop, Illustrator and Indesign all not opening. working perfect 8/7 this has me losing money I have deadlines. Does anyone know How yo fix it? Already tried uninstalling AND RestRTING

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dragonee-GR027JParticipant

Mac OS X: How to turn off network usage when using a mobile hotspot/roaming?Open for Voting

Hi, Recently I found that Adobe Creative Cloud does not respect the "Low Data Mode" network setting and downloads gigabytes of data through the background processes, which is very frustrating when travelling between countries and using a international roaming for network usage. The problem persists even when I choose to quit the Creative Cloud from the menu in the top right corner. The only way to actually kill all the processes I found was to use the following in the terminal: sudo pkill -9 -f Adobe It asks you for your password and then kills all the processes that mention Adobe in the name (be aware that it will kill any open Adobe applications as well). Only after that, my laptop stopped downloading things. Is there any other way to prevent these unexpected downloads? Is there a setting or a workaround to temporarily turn off the data usage? Ideally Adobe should respect the network setting by default, but while we wait for a fix, maybe there are o

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peter maherParticipant

When I put media on the program, it appears to me in a different color than the original before expo

When I put media on the program, it appears to me in a different color than the original before the export

631

freshcoastexposuresParticipant

Photoshop will not open, just spinning wheel. MacBook Pro

The last couple of days I cannot get photoshop, or photoshop beta to open.  It begins to load and then just spinning wheel forever.  I've restarted the computer (latest macbook pro) uninstalled and reinstalled the software, not sure what else to do. Worked for months before this and I use it heavily.  Lightroom works, Bridge works, but not Photoshop.  I'm traveling and have internet but not the highest speed so each time I uninstall reinstall it takes awhile.  A couple of months back there was a software update from apple that people were saying didn't play well with photoshop so I didn't install it. I'm currently using Sonoma 14.1.  Not sure what to do next. Thank you for any advice. 

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MarcelaEzbthParticipant

Archivos en la nube no aparcen

¡Hola! Hace algunas semanas cambié de área en mi trabajo, por lo cual la empresa me reasignó mi licencia de Adobe, cabe mencionar que tengo mi mismo usuario y contraseña; sin embargo, los archivos que había guardado en la nube no aparecen. ¿Alguien sabe a dónde me puedo dirigir o cómo puedo recuperar mis archivos? ¡Gracias de antemano! 

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DACSCarvalhoParticipant

Esses arquivos podem ser apagados?

Encontrei essa pasta no meu PC com 10GB e minha dúvida é se eu posso apagar isso ou não. Alguém sabe dizer? 

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jelizondoeditsInspiring

Spinning wheel keeps showing up after reinstalling

I've been having the spinning wheel issue for a while. I use the Creative Cloud Cleaner tool to uninstall all CC apps, then after reinstalling the CC Desktop app, it works fine until I restart the computer. The spinning wheel returns the next time I open the CC Desktop app. Currently running macOS 12.7.6 on a Mac Mini M1 and Creative Cloud Desktop App 6.3.0.207.   

6397

Perl�_74Participant

InDesign und Photoshop können nicht mehr gestartet werden

Ich kann InDesign und Photoshop nicht mehr starten (Programme reagieren nicht mehr). Ich habe beide Applikationen deinstalliert und neu installiert und in der Creative Cloud erscheinen die Programme als korrekt installiert und funktionstüchtig. Kennt jemand dieses Problem? Irgend ein Lösungsvorschlag? InDesign Version 19.5Photoshop Version 25.11

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starWhooParticipant

Account language preferenceOpen for Voting

This has been an forever issue and still nothing changed for years ever since language option moved to account settings. You've already setup user account sync what's so hard to include user language preference with the account data? Where's our subscribscription payment the company spent on exactly? Nobody would want to remember to check and set to the right language first EVERY TIME they setup creative cloud on a new machine. And people always only find out after new installation done and had to remove and change language preference and re-install apps again. Is there any actual Product Manager here on the forum or all your service here just letting users cover eachother?

2181

Egemen38855397s292Participant

Account cannot be viewed Adobe Photoshop and Illustrator are not working

The plan in my adobe account is not visible. adobe photoshop and illustrator are not working, I can't use them right now. And I'm losing money. Please help me. I can't use adobe firefly, I can't access the pages. I get a message that says no internet connection even though I have one.

1321

Cristian390579577c7vParticipant

NO ABRE PHOTOSHOP Y NO ABRE ILLUSTRATOR

LA APLICACIÓN NO ABRE Y QUEDA COLGADA LA PLACA DE PRESENTACIÓN

6119

ParatrooperJoeParticipant

Please add Account Manager Information to Admin ConsoleOpen for Voting

Evey year, when it is time to renew our Adobe Service for our School, I have to jump through hoops contacting support to find out who our new "Accoutn Manager" is, because it always changes.  And apparantly, the only way to get a renewal quote or invoice for the upcoming renewal is for the Account Manager to initiate that themselves. I would be WAAAAAY easier if we could do this through the Admin Console, or at the very least if there was a spot that lived in teh Admin Console that would always show us our current Accoutn Manager name and email address, so we know who to reach out to so we can request the renewal quote/invoice. Please make this happen! It would make everyones life so much easier!

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tpallot1Participant

Some Design & Web Premium CS6 Apps Missing in Creative Cloud

I have Design & Web Premium CS6 installed (Photoshop, InDesign, Illustrator, Dreamweaver, Fireworks). I was trying to install a plugin for Photoshop when I realized it is not listed in Creative Cloud. Acrobat, InDesign, Dreamweaver, Photoshop Express, Fresco, and Fireworks CS6 are the only apps listed. CC won't let me download the Photoshop or Illustrator plugins because it says I don't have the program. They were all part of the same install. I have signed out of CC, deleted the windows credentials and signed back in. No change. I have enterprise versions of CS6, so I tried logging into CC with work account and with personal account. Both show the same apps. Please help. Thanks!

2132

Marianne_SeeParticipant

Nach Update bleibt Photoshop beim Hochfahren hängen

Kann mir jemand von Euch weiterhelfen? Das wäre super.Ich kann Photoshop nicht mehr öffnen. Es bleibt stehen bei "Zusatzmodule laden ... SP Substance Suite". Oder auch einfach bei "Initialisieren".Version: 24und Beta: 25.12.Betriebssystem: Windows 10Grafikkarte: Nvidia, Einstellung für Photoshop: Nvidia HochleistungsprozessorFreier Speicherplatz auf der Festplatte: ca. 150 GBRAM: 32,0 GB (29,9 GB verwendbar)Was ich gemacht habe:Entsprechend dem, was der Adobe-Support mir riet, beide Photoshop-Versionen deinstalliert und neu installiert, zuerst unter Beibehaltung von Plugins, Brushes, Voreinstellungen usw., dann, als es immer noch nicht ging, unter Löschung von all dem.Als es immer noch nicht ging: Creative Cloud Cleaner-Tool (das macht wirklich alles platt, da gibt es dann nicht einmal mehr das Unterverzeichnis). Neuinstallation. Neuinstallation der Creative Cloud.Es bleibt dabei: Wenn die Stelle erreicht ist "Zusatzmodule laden ... SP Substance Suite" bleibt Photoshop stehen, und es p

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arlex31269878lcqxParticipant

No funciona photoshop 2024

Buena noche, Photoshop dejó de funcionar y ya no arranca. se queda pensando y se queda así

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BennyavuzParticipant

Bilgisayarımı her yeniden başlattığımda Adobe oturum açmamı istiyor

hello every time I restart my computer I am asked to log in to my account I am using licensed and this process is tiring how can I solve this problem I have had this problem for about 2 months, it was not there before.

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