Creative Cloud desktop

No access to application management (creative cloud)

I work on Windows 11 and faced such a problem...

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Richard GroffInspiring

How to Install Intel Version of Creative Cloud Desktop Over Silicon

My M1 Mac mini has died and I've rolled back to a Late 2018 Mac mini. I migrated everything from the M1 backup but now I need to replace the Silicon version of CCD with the Intel version. I've tried installing several times but it just hangs. Should I uninstall the Silicon version first? Thanks!

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tom23362477qiu0Participant

creative cloud error

Hi all, I receive ERROR  when I try to access APP page on my creative cloud  account. it'scompletely black. thanks

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NormanStorminKnown Participant

Please Disable "This Adobe site doesn't match your location" on Adobe.com websites

Please note that this request has been made here:https://community.adobe.com/t5/photoshop-ecosystem-ideas/please-disable-quot-this-adobe-site-doesn-t-match-your-location-quot-on-helpx-pages/idc-p/14384138#M20399The reason I am cross posting here is to make SOME attempt to get Adobe to acknowledge this problem as a bug.  It Is clearly a bug, given that nothing we do makes it go away, nor can we set our region in any way that sticks. The previous posting was put under Ideas, which may mean it doesn't get seen much.  @Kevin-Monahan  Kevin, I apologise for pinging you directly, and I doubly apologise if this area is nothing to do with you. But the complete lack of traction for the above problem is very frustrating. Its been there for at least a year, probably more. I only ping you Kevin, because you have been responsive in other areas, and I'm hoping that even if this isn't your bailiwick, you may be able to poke someone in the web team.

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WytindigoParticipant

Im asked to upgrade Creative Cloud when i already have a full subscription?

I run 2 versions of creative cloud, 1 on my desktop and 1 on my laptop (both Mac).I havent used creative cloud on my laptop for 1 year. Its asking me to upgrade?? yet i have a full subscription which is active.  Any ppinters would be greatly appreciated 🙂 

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Анастасия38206161kjapParticipant

Translate appps

How do I translate apps into English?

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Blissful_quirk15C2Participant

M2 Mac Compatibility

Adobe says that the Creative Cloud Desktop app "run[s] natively on Mac computers with M1 chip but we're still testing and optimizing [it] for Mac computers with M2 chip. We recommend using [the Creative Cloud desktop app] currently in Mac computers with M1 chip only." (See: Do Adobe apps work on Mac computers with Apple silicon?)Since the Creative Cloud Desktop app is required to install any Creative Cloud app, the article can be read to imply that Adobe does not recommed using M2 Macs with any Creative Cloud app. When can owners of M2 Macs expect an update to the Creative Cloud desktop app so they can run their apps with recommended status?

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David__BLegend

Exclusive discounts with your Creative Cloud membership

    You have access to exclusive discounts with your Creative Cloud membership Discover a wide range of unique member-only discounts, offers, and experiences handpicked to help streamline your creative workflow.   Starting this week, you’ll find a wide range of exclusive third-party discounts, offers, and experiences from brands like HP, Dropbox, Skillshare and more—all included in your Creative Cloud membership. This allows you to learn a new skill, upgrade your hardware, boost your productivity, get inspiration, or reset your mind to be more creative.   Learn more  

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defaulty568yg1clryuParticipant

Too Many PopupsOpen for Voting

Every 5 seconds, I get a new popup from Adobe. A blue bubble that disrupts my workflow. A tutorial that comes up every time I open up a program that I didn't ask for. Every time I open up Adobe Creative Cloud, I'm met with more popups and notifications about things that are irrelevant.I wish companies weren't so out-of-touch that they understood that popups are useless distractions that never provide helpful information. I can't stand how many popups I've received, then I'm met with a virtual chat assistant, then disabling the popup process is just as tedious. It's 2024. Stop making popups.

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FLAVIA38832891bpruParticipant

Discos de Trabalho

Já tentei todas as dicas porem nenhum resultado, qual seria uma solução certa e definidiva cada um fala uma coisa e nada funciona de verdade.

1001

Manoj30061828kjbyParticipant

if its possible to get a report for Adobe Suite users showing their last login time stampOpen for Voting

it was very good to renew and remove license to users when adobe suite users showing their last login time stamps in Admin console  if user is not used Adobe suite so we can remove the license to users and provide the license to users whom need 

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Daniel_9185Known Participant

Where are the old versions of apps

In the desktop app for Creative Clouds there used to be old versions of each software available for download. But, for some reason now there are no old versions available and I can't arrange so that I get a list view over my softwares in subscribtion. The softwares are viewable as "cards" but not info how to find old versions.How can I see old available versions in the desktop app? 

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eric@pixelathome.comInspiring

DECONNEXION ET REINITIALISATION INTEMPESTIVE CREATIVE CLOUD

Ça fait des mois maintenant que je SUBIS ces foutus désagréments et Adobe est incapable de résoudre le problème !A ce jour, je rencontre TOUJOURS le même problème et depuis quelques temps, ça empire puisque ça se produit 3 à 4 fois par jour !Pas d’identification de point commun à ce problème qui se produit n’importe quand, tous les jours, plusieurs fois par jour…Je suis sur windows 11, tout est mis à jour régulièrement. Sans antivirus, avec pare-feu Kaspersky.Je travaille sur vos applications et brutalement, la fenêtre « se connecter » apparait.Je lance une application adobe, la fenêtre « se connecter » apparait.J'ai des applis adobe ouvertes, je passe sur autre chose pendant un temps, et quand je reviens sur l'app, la fenêtre « se connecter » apparait.Je travaille sur des applications adobe, j’en ouvre une nouvelle, la fenêtre « se connecter » apparait.Je sors mon ordinateur de veille, la fenêtre « se connecter » apparait.Je

maria5774Participant

Hi, Does anyone know why i dont find firefly shortcut in the Apps anymore? 

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Steve JefferiesParticipant

FEATURE - Litigation Hold / Admin access to created contentOpen for Voting

Hi,  Problem : Admins are unable to view content created within Creative Cloud for Active users Scenario 1 : As an education establishment our users may want a data dump before they leave of the work they created and own. Once their license has been deactivated, they can do a transfer (assuming they are continuing the license to a personal account). Admins (once the account has been deactivated) are able to grant access/create a compressed file of the content within. OR they can access creative cloud and download the files manually - this is cumbersome as it doesnt download folders, nor does it inform you why a file failed to download (or what file it was), which then means manually checking the new folder structure matches the CC structure. Scenario 2 : An organisation is responsible for the content its users creates, should an investigation in to some content need to occur, there is no way for an organisation to investigate beyond "who/when" - if a user has a

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Kas291534836tvzParticipant

Creative Cloud downloads .dmg on Windows

When I go to download creative cloud desktop, It downloads a .dmg instead of a .exe. I'm running windows, fyi.

63563

Rachel O'BrienParticipant

Ability to merge 2 accounts data or quick switch feature between accountsOpen for Voting

I have two separate Adobe accounts. In its creation, I used both of these for independent reasons. Now, I do not need the separation, and there is no way to merge these data sources into one account so I can deactivate one of them. Unfortunately, I have essential documents in both accounts. I was informed by tech support that the only way to do this is to download all the data of one and move them manually to the other. As someone who had multiple concurrent plans for years now this seems ridiculous! Especially for a company that is so crucial to business and financial institutions. With cloud storage being the recommended industry option, this seems like a massive oversight. Even if merging is impossible, a switch account feature would vastly improve the absolute pain of manually logging in and out routine when locating a specific document. This can be accomplished in several ways (program development/web development), and it should be addressed sooner rather than later since this org

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Alessandro Sa38371498f6u5Participant

No puedo abrir Camera Raw

Cuando intento abrir el filtro de camera raw, no me aparece el menú.

1582

Shaw38739510j0zaParticipant

更新中断后一直显示正在取消...

 Creative Cloud 中更新photoshop 中间有段时间退出了 Creative Cloud(点击了仍然关闭)重新打开后一直显示(正在取消...)

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Michael at BMcPKnown Participant

You may need to request permission from your IT administrator to use Adobe Fonts Error

Hello, I opened Creative Cloud Desktop App and noticed the Manage Fonts app was greyed out. When I clicked on it the error message 'You may need to request permission from your IT administrator to useAdobe Fonts.' was shown. I am an administrator of the Adobe Account, I cannot see where to request the use of Manage Fonts. I have never had this issue before. Does anyone have any idea why this his happening?Thanks in advance  Sorry for any inconvenience, I have solved the problem – I just restarted my mac Cheers!

11761

sergio36912244j7oyParticipant

administrador de TI.

cuando quiero abrir cualquier aplicacion me sale este mensaje:Lo sentimos, este producto no parece disponer de licencia.No conseguimos encontrar una licencia válida para este producto. Ponte en contacto con el administrador de TI.

2152

Spacecadet19682925257Known Participant

CCX Welcome and Experimentation folders - OK to delete?

Hi, This morning, I noticed 2 folders, in teh Adobe folder labelled Experimentation and CCX Welcome. They're each about 500 MB. Does anyone know if these are safe to delete? If they weren't so big, I'd ignore them, but 500 MB and growing - that's kinda huge. Thanks!Michael

55612

Nicole38704943f4keParticipant

Fehlermeldung " auf Volumen kann nicht zugegriffen werden"

Hallo zusammen,ich habe mir einen Microsoft surface laptop + Copilot 7 geholt - Windows 11 und die neuste Photoshop Version.Ich kann leider keine Videos in Photoshop hochladen. Immer kommt die Fehlermeldung "auf das Volumen kann nicht zugegriffen werden". Am Arbeitsvolumen kann es nicht liegen, da der Laptop neu ist und über genug speicher verfügt. Das Video ist ebenfalls im richtigen Format.Finde leider nichts passendes im Internet.. vielleicht kann mir jemand helfen 😃 LG Nici

2302

authentic_Enchantment5C13Participant

My Laptop and Desktop PS versions don't match - but both are "current." Why?

My laptop and desktop Macs are both running identical MacOS version (Sonoma v 14.5). But when my licensed Creative Cloud updates Photoshop on each, I get two different versions installed (currently v 25.9.1 on the Desktop, and v 25.11 on the laptop). Is the difference due to the hardware (i.e., the M2 chip on the laptop vs. an Intel Xeon processor)? Do the two versions have different features I'm likely to run into? Obviously, I'd like them to operate the same way as I switch back & forth while travelling. Let me know. Thanks. JPswimmer

1001

Vernon38690192iqk4Participant

Adobe Creative Cloud products supported in virtual desktops and CitrixOpen for Voting

Adobe Creative Cloud products should be usable in virtual desktop environments such as VMWare and Citrix.  this has been the direction the IT industry has been moving in for some extended period of time now due to the lower overhead of centrally managed installations.  Recent experience with Adobe Support is that they decline to provide assistance as "Adobe products are not supported in virtual environments".This is definately a competative disadvantage.

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