Creative Cloud desktop

Tom27403702r04nParticipant

Creative Cloud app showing white/grey screen over VNC & RDP

I've had this issue on 2 different remote OSX machines both over VNC and RDP.  The creative cloud app will not show any content (image 1).  Sometimes if I move the box around a little I can see a some of the information (image 2).  This creates an issue with updating products in between upgrades - as updates are not supported on the creative cloud web app.  I had a similar issue with Visual Studio Code and their support team had me update a small like of code in the application and it worked great (they have since fixed).  please help! Tom   

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Marcia25307550x253Participant

Managed package that allows installation of Adobe 32 bit versions and not just 64 bit versionsOpen for Voting

Would be nice if the Adobe admin managed packages allowed user to self install either 32 bit or 64 bit versions of the Adobe software entitlements.  

700

hüseyin30962863zc6dParticipant

Creative Cloud All Apps

Hello,I'm thinking of buying Creative Cloud All Apps, Is there a Turkish language option for trainings in this package?

2581

Adam29572129tkwiParticipant

Selective Sync For File SyncingOpen for Voting

Selective File-Sync is a feature that should be included within Adobe Creative Cloud Storage. If team members access one folder to collaborate, all files should not download as there could be GB's worth of files, especially video files. There is no need to fill up other team members local storage if they won't be using assets at the moment but could potentially at any moment. There should be a selective Sync to determine what gets downloaded to the device for offline usage versus a system similar to Google Drive's File Stream' where files are downloaded on demand [1]. Adobe has had selective Sync before [2] and others have requested this many times [3]. Adobe has also acknowledged this as something under consideration since 2016 as per Lin He (an Adobe Employee) who responded on Jun 14, 2016 [4]. Brett N, an Adobe employee has also stated this is a great feature to add in his post on August 5, 2014 [5]. Per Adobe’s UserVoice, this is most upvoted feature under ‘Desktop S

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oxpalParticipant

Disable Advertisements in Creative Cloud (especially for paid subscribers)Open for Voting

I find it absolutely not OK to have huuuge animated ads in an application I pay a lot of money for. In garish colors, with flying emojis and then on top of it another Pop-Up I have to click away. And then I have to scroll past the commercials to get to the place I need to use this app.This is a program I need for work, and I don't want intrusive distractions that add nothing. 

1410

cortlanddParticipating Frequently

Slow access to Adobe services (Poor Creative Cloud Tech Support)

I recently had an extremely frustrating and expensive situation dealing with Adobe technical support trying to resolve an issue with Creative Cloud app updates stalling in the Creative Cloud application. The downloads would start and then quickly stall and eventually time out. No problems with downloads from other Adobe sources or with any other apps or companies.   Here are the issues I encountered with Adobe Tech Support.  • Agents that do not listen.  • Repeatedly answering the same questions or providing the same information because of the above issue.  • Agents making repeated outlandish requests, to go out and buy a new cellphone with a new service provider to do a single troubleshooting step.  • Was asked to be available with my computer for 24-48 hours waiting on a return call from a senior agent.  • Arrogant and condescending senior agents.  • Senior agents claimimg 100 mbps internet service is too slow to do update downloads.  • Senior

8865

David306996763tqqParticipant

ThreadsOpen for Voting

Hey, can you please add a "Threads" social icon to Adobe Portfolio? A lot of folks will want to be cutting edge and... it's not right now.

1451

hermanheunisParticipant

Lightroom: CRClient.dll not found

How do I fix the " CRClient.dll not found" error thrown by AdobePCIBroker.exe - I've got Lightroom installed on the machine

12901

user4230011Participant

Advertisements showing up on a paid accountOpen for Voting

As subject and no solution anyways. Just ridiculous that my apps are used as adobe's advertisement channels with no way to get rid of these banners which take up massive space in the cloud app forceing me to scroll down to actually get to where I need to get to. Right now most of adobe suite feels like a free/shareware version with all the advertisement except I still have to pay.   Dont need help, already went that through adobe support to find that none of the supposed 5 people I talked to ever read anything I wrote. Most useless helpdesk/support desk you pretty much find.   [abuse removed by moderator]

1001

Mike22435067zd63Participant

Adobe Admin console - users - date and time stamp of account creation and userid of creatorOpen for Voting

We manually manage our accounts.  I have a user account that has been created, but I'm not sure by whom or when.  The audit report only goes back 90 days, but I cannot find them in the 90 days, so they must go back further than that.  There seems to be no way to do so.  From an audit perspective, I would think it crucial to be able to determine when and by whom an account was created (especially if I have a number of admins and we charge back users for their accounts).

3100

MattueseParticipant

Export a Visual Contact Sheet from librariesOpen for Voting

Would be great if you could export a contact sheet from your library so you have a reference. With a big library of images it would be a great resource to share with wider team as well.

1191

carlos308622063ku2Participant

Instalar creative cluod

Quiero instalar creative cluod en un laptop que tiene programas de adobe no originales es eso posible? 

2312

Application not listed as installed any more

Andreas ReschInspiring

Bug Reports

After updating the CC app for Windows, Photoshop and Lightroom CC are not listed as installed any more. Only Acrobat Reader, Fresco and UXP Developer Tools are. Please fix that.

7777

KevinH.Participating Frequently

Desktop clean up (Creative Cloud)

I've been cleaning up my MBP applications some of which are old and no longer in use.   When I check on what Adobe has loaded over the years, there are quite a few "creative cloud" apps in addition to the Adobe products that I use (PS, LRC, Premiere, etc.).    I've attached a list of the apps in question.   Can someone tell me what's in "active" and what is old and can be deleted?   See screenshots attached. Thanks for your help.

2991

SMGKnoxvilleParticipant

Creative Cloud wont allow access to added fonts or apps menu item.

Had the Creative Cloud All APps installed for 3+ years. Today I try to use InDesign with an activate Adobe font (I've used the activated font for 3+ years) and it doesn't show up. I try to load my added font in Creative Cloud Desktop and it spins - so far, we are at 2 hours of spin). When I click the "Apps" menu item, I get an immediate "Something Went Wrong/Reload Apps" message, no matter how many times I click it. It worked fine last Friday - now it's Monday and I can't access downloaded fonts or see any of my apps on the CC Desktop. 

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Flavio5E6BParticipant

Creative Cloud desktop app causing high cpu usage in windows file explorer

This is my first time reporting a bug here.I found out creative cloud desktop app somehow causes windows file explorer to use a cosntant 25% - 30% cpu usage, even when all files are synced, and in some instances makes the file explorer crash. This is happening on a desktop and a laptop, running windows 11 prothis happens as soon as windows started.The only solution I found that works is to end all tasks related to creative cloud in the task manager,  Windows 11 ProVersion 22H2OS Build 22621.1702I hope somebody can help, Flavio Cappelletti.

37512

botherbuilderParticipating Frequently

Summary of Installed Applications via Creative Cloud or Adobe Admin toolsOpen for Voting

Having recently recieved a letter for a software license audit - I think there should be an easy way to list all installed applications per platform including application name, version, installed platform and OS. At the moment the closest to this is using the following instructions which is only gets you half way there. https://helpx.adobe.com/uk/enterprise/kb/how-to-determine-which-versions-of-adobe-applications-are-instal.html This would especially useful when switching between systems and moving licenses. 

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ew3dParticipant

Creative Cloud Desktop Crashes My LaptopOpen for Voting

I have a 7 month old Windows 11 laptop. I was having odd blue screen reboots several times per day. One of the more recent updates to CC failed. I couldn't figure out what was doing this until this happened. The PC ran for days until I needed to restart it. After the restsrt, CC updated properly and the crashes started again. To be clear, this happened without opening my 'actual apps'. I could run Photoshop just fine. So, I uninstalled it all and say goodbye. I see that tons of folks are having this issue and there is simply no excuse for 95% of what is in Creative Clound desktop. I don't want your foggy 'cloud'. How about a simply download and install for my apps? Check my licensing from inside the app. There must be a hook there already? This is rediculous. A friggin installer that totally crashes our the Operating System?I'm done. No response needed. This is just a report.

3397

HillaryFOliveriraInspiring

Atendimento péssimo e desrespeitoso - Chat da Adobe

Procurei atendimento  pelo Chat para tirar dúvidas sobre o valor da cobrança e se algum desconto dos disponíveis no site eram aplicáveis a minha conta. Recebi a resposta do atendente dizendo que o valor que eu pago (mais de R$ 2500 por ano) é "realmente simbólico". O dinheiro que eu e todos os clientes pagam todo mês para ter acesso aos aplicativos foi desconsiderado como se a Adobe estivesse fazendo um favor para nós! O que não é verdade, vocês oferecem um serviço e nos pagamos caro por ele. É revoltante ver que Adobe trata os clientes dessa maneira, fazendo pouco caso do nosso dinheiro. Me senti extremamente desrespeitada.

11371

Diego308432312tueParticipant

adobeOpen for Voting

Could the company adobe inc give a lecture at the biggest event in latin america held in brazil game show of paramount importance when it comes to games, ART and design having its illustration and learning is ideal for anyone who is or will be graduating in the area of gamers if for training in audiovisual, art, design and music.

831

Ive Paid an Adobe Student Plan and is not working

Alexander273220589u4aParticipant

Bug Reports

I've Paid an Adobe Student Plan but now I can't see it and does not show up the receipt of the payment

2291

howjwat30838318ta7yParticipant

after deleting about 15 file in the cloud storage, the cloud storage went up 2 gb

after deleting about 15 file in the cloud storage, the cloud storage went up 2 gb and notn reducing , what went wrong? I do permanantly deleted the files.

1151

WOJCIECH30796213q5b5Participant

can i log in to my photoshop on ipad and also be logged on desktop?

hey, im kinda scared of loggin to my ps on ipad, i wont get banned if i do it? its my personal ipad but im not sure the adobe will know that

881

Juli.2401Participant

Cloud Speicher

Hallo, ich hoffe jemand kann mir helfen. Ich bekomme die ganze Zeit die Nachricht dass mein Cloudspeicher voll ist, dennoch steht dort das erst 10,6MB von 100GB verbraucht sind. Ich kann nichts mehr updaten und wenn ich meine Videos bearbeite kriege ich auch andauernd Mitteilung dass ich keinen Speicher mehr habe. Ich habe schon alles mögliche gelöscht und trotzdem ist es "voll". 

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