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Hello Adobe Team, I've tried to run creative cloud desktop but it simply don't work.The application keep ask me to login again but it can't show the login page and keep running. I've tried to:1.restart my laptop(MacBook with Mac OS 11.4)2.Upgrade my OS(Mac OS 11.4) 3.Use CleanUpTool and download again.4.Delete the file in OOBE and download again.5.Clean up file in the following / Library /Application Support/adobe/ Library /Caches/adobe/ Library /Preferences/adobethen download again.6. Do all of the above and download again. None of the above have succeed.I'm desperate.Please help me out!!
I have over 20 instances of this running...Two instances for other processes like:Adobe CEF HelperAdobe DVA 2021I am trying to get my PC running a little better because it is always freezing during after effects renders. I am wondering if this might be related to that.
I am getting this error every other day and it's driving me nuts. Sometimes repair works, sometimes I need to download a new copy. Sometimes it works fine, then a restart or firing up my computer later on in the day and it gets the error again. Started having this issue about a week ago. What else can I do?
would anyone know how to edit spell checker dictionary?for example MS Word has a TXT file into which one can dump a whole set of words and the software would then recognized them all.thank you!
Hello,I received multiple texts this morning from different phone numbers providing a verification code for logging in to Adobe - see the attached image. Though the multiple numbers may be a sign of spam, I am curious if there is any way to 1) see if they managed to get in and 2) prevent this from happening again. Thank you in advance.
Hello. This error comes out when syncing cloud documents. *something is preventing syncing*All methods described for this problem are done. No result.There is one account on all devices. There is enough memory.I uninstalled Photoshop and installed it again.IPad pro, Windows 10What could be the reason?Does Adobe Creative Cloud work in Thailand?
So I know you can add an edit a description for a CC library asset when in a program such as Bridge or InDesign. That functionality doesn't seem to be in the "Your Libraries" section in the CC app. Am I missing something? Is this something that will get added? It would be super useful for some asset management/adding version information when using the "replace graphic" option. Thanks!
I cannot get my photoshop to run properly and my macbook is constantly runing out of space even though I have delteted over 50 gb off my hard drive. I checked the creative cloud library file size and it's 109 gb! What the heck is in this folder that is taking up so much space. When I drill down through the folders I get to a dcx folder with components that look like all photoshop fx pattern files. How do I reclaim my hard drive space again. It's gotten worse since I upgraded to the latest operating system too.
Gmail and/or Microsoft prevent me from using Adobe to view attachments in my email. Adobe is not an option and is actively blocked when I go to choose what program I wish to use. Kindly fix this for me. Derek REMOVED [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information][If you are posting using email, please turn your 'sig file' function OFF for posting]
Creative Cloud did a update it stoped at 52% and broke all the programes. I was able to uninstall the programs and reinstall them. it tried to update again stopping at 52% agian braking everything but I cant uninstall anything now. has anyone else had this issue
Hi!I have an issue with creative cloud syncing: It never ends. I only have around a thirty PDFs in my creative cloud folder. When I access the PDFs online, they are all there. However, the syncing is ongoing and never stops. It only stops when I delete all my files and folders within the creative cloud folder. I have left my PC on for two weeks now in the hope the syncing would finally come to an end. No chance, it is still syncing. I have a super fast internet connection, so 30 PDFs usually take seconds for me to up- or download.This is cause for concern, as I am wondering what the hell Adobe is still syncing? It cannot be my PDFs since they are all synced already! Also, this is using my system resources and is putting a strain on my bandwidth!!Can anyone explain to me:1.) Why the Creative Cloud App is continuously syncing2.) What is the app syncing (since my files are all uploaded already)2.) What I can do to make it stopI do not want to stop syncing altogether, I just want it to sto
Buenas tardes,llevo varios años pagando mi suscripción al paquete de Adobe fotográfico y por un error me se me está cobrando el mismo paquete por duplicado desde hace tres meses. No consigo hablar con ningún agente de Adobe para que me resuelva el problema y mientras tanto estoy perdiendo mi dinero.
Hi, I will be shortly changing my IMac for a more up to date model. Will, when I change over cause Adobe to reject me from useing PS & LR because it will see a different computer, Im sure this happened before when I changed from a Mac Book. ThanksBrian
Hello If I get an Adobe subscription in the UK then I go away for some time. Can I still subscribe and pay for Adobe while abroad using the same account? Thanks
How To Find The Adobe Creative Cloud App On A MacBook Pro When I access my applications on my MacBook Pro, I usually click an icon below named "Launchpad" ( It looks like a rocket ship). This shows me which apps I have access to on my mac. I can see all my adobe products like Photoshop, Dreamweaver, Illustrator, etc. However, I do not see the Creative Cloud app in this folder. The Adobe Creative Cloud app allows for me to install and un-install these applications (Photoshop, Dreamweaver, Illustrator) easily. It also allows for me to update any Adobe applications that may need updating. I've come to realize that the Adobe Creative Cloud App, is not stored on my computer like traditional apps are stored on a computer. Usually when I download an app, I can find the app in the "Applications Folder".But the Adobe Creative Cloud app is not visible in the "Applications Folder". The Creative Cloud App is only visible after navigating to the "ACC f
Hi to everyone. I've written wrong email and delete my account, than I create a new one, but money already go for account, that I deleted. I've canceled my subcription, and they said that money comes per 5 work days, is it correct?Who have the same problem and what me do if money isn't come? Thank you
Hello, I bought a new DELL Vostro witrh following specs. From what I can read from Adobe system requirements for Indesign, Photoshop, Illustrator are my specs should be adequate. Can anyone with experience let me know if this is adequate in real life? Thanks and be safe. Win10 Pro 64 bit11th Generation Intel(R) Core(TM) i5-1135G7 Processor (8MB Cache, up to 4.2 GHz)13.3-inch FHD (1920 x 1080)8GB, onboard, LPDDR4x, 4267MHz256GB M.2 PCIe NVMe Solid State DriveIntel(R) Iris(R) Xe Graphics with shared graphics memory
On this link here (https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html) you can download the Adobe CC Cleaner Tool, which when scanned in Virus Total, comes up as a trojan according to three of their scanners. The Adobe CC Cleaner Tool served on other locations of the Adobe website, comes up as clean. What's going on with this particular file and why is it being distributed to customers?
I changed my phone and downloaded the app on my new phone then signed in but couldn't restore my purchase all I get when I try is error
Unable to connect to Adobe server. Please check your firewall settings, verify that your computer's time settings are correct, and try again.
I received a newsletter from adobe creative cloud titled "A free font just for you" and clicked to get the download. That lead me to a page displaying the font where there was no where to download, just areas to click to purchase. There was a small note that showed "This limited time giveaway has expired". Note I was on my computer when I received this email at 10:03am and opened the email right when received, and the offer was instantly gone. While I hope I'm wrong, here it seems like Adobe baited me to click and purchase.
How do I set up the cloud so that I don't have to use space on my harddrive? I can't seem to figure it out
Hello,I currently have an XD monthly plan but would like to upgrade to CC's annual plan. I activated XD to be able to share my files and co-edit with other users. my question is: if I activate the full CC plan, do I have the same options in XD or do I have to keep the XD plan active too?
I need to move a piece of work between accounts on Adobe Portfolio because I accidentally started a piece of work on an old account that doesn't have a subscription associatied with it. However I can't download the piece of work, in order to reupload it on the other account, because it wants me to pay first. How do I get past this issue? Thanks, Maura
I can't access Help Center and Adobe email provided on this website seems to be incorrect. Anyone knows how to contact them directly? None of the services live chat/emails etc do not work. So frustraiting.
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