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Hello, This potentially could already have been answered but I couldn't quite find it. I am starting to sync my files onto the Creative Cloud because I am sharing them between two PCs - as I work on one PC but export projects (due to having a more powerful GPU) and download/upload large files (due to having a strong wired connection) on a different PC. Currently, I have to manually create a folder and drag the project file as well all the media files used in the project into it and then sync the file in order to be able to access the project properly on my other PC. So, I was wondering if there is a simpler way to do this that involves me not having to manually search for all the media files relevant to the project and i could simply drop a already created folder or single file into the sync files. Thank you,George
They are so annoying and I can't find a place to unsubscribe from them
Setup : Macbook Air M1 - Big SurSince yesterday, I cannot access the Creative Cloud services. After trying several time to login, the system stopped with a message error (No access to your account). I'm connected to the web, I can access my account via a browser. I tried to uninstall and to reinstall the software, but the installation process open a window browser, inform me that I'm connected to my account, restart the installation, open a window browser, inform.... and after several rounds, Adobe setup software stops the setup.I also tried to modify Keychain, but it doesn't work. Could you please help me ? Thanks
Hi, I am helping my church to design a logo for our ministry using Adobe Spark "Brands"https://spark.adobe.com/make/logo-maker/ . We are making a cook book with the logo and eventually sell it for fund raising but I have a question on copyrights. Any suggestions or comments? Thanks.
My boss just brought a new iMac and installed the latest apps and then all the older version apps became a 7 days trial, anyone knows how to fix this? thanks
Здравствуйте, хотела бы подписываться на других пользователей с компьютера, а так же созадать своё портфолио, НО у меня этого не получается сделать, помогите разобраться!
On my computer hard drive in the Creative Cloud folder, I have a total of 700GB of files. In the actual Creative Cloud itself (assets.adobe.com), which mirrors the files on my computer, I have 2.4 TB of files. I am guessing that the discrepancy pertains to all of the files that reside in the DELETED Files folder in the cloud. My questions are: (1.) What exactly is contained in the DELETED files folder in the cloud? I am guessing that this contains anything that I have ever deleted from the Creative Cloud files on my computer hard drive; and though they were truly deleted from my computer hard drive, in the Adobe Cloud they were siimply moved to the DELETED Files folder but not actually deleted. Is this correct? (2.) Am I correct that the DELETED Files folder is NOT synced with my computer hard drive? (3.) How can I determine the SIZE of this DELETED Files folder in Creative Cloud Files? While the size of individual photos shows up under the "size" column, the size of folders does
Over the last few weeks I have experienced many issues trying to upload H264/H265 4K Video files to Creative Cloud / My Files. By their nature 4K Video files will be large (particularly with higher bit rates and using 50fps and not 25fps). Many people edit in 4K these days.In summary - I cannot get files over ~ 2GB to correctly upload and sync, and in addition, the Cloud Platform does not recognise the correct file type and reports it as 'OCTET'This is (to my knowledge) an unknown application bit stream where file type suffix is not recognised.The problem was escalated to Adobe Technical Support and the whole process so far has been a fiasco.Yesterday, Technical Support wrote back to me and said 'we are aware of some sync issues on larger file types - but you have to wait'. ....err?... what ?The email implied there were known issues on many large file types upload - Quote : "This happens not just with h.265/h.264 files but with excel (.xls), mpeg or .dmg files too as fas as we have obs
Hello. In my Portfolio Masthead I uploaded an image a number of months ago. Within the image preview screen on the Background tab, there was room for me to move the photo around a bit, back and forth, until I had the image placed as I wanted it within the masthead. Yesterday I changed this image, but no longer have the ability to move the image around to place it just so. It is "locked" but isn't even centered within the preview screen (see screen shot). This is causing the image to be cut off, and no longer properly reflects on the masthead. I tried both the Replace Image and Remove Image with re-upload options and the results are the same. Can somebody tell me why this is happening, and why the previous image was movable when this one is not? Thank you.Jennie
So I woke up this morning and now my CC icon in the menu bar is black while all the others are white. How do I fix this? Big Sur won't let me remove the icon from the bar and seems to think that CC is now a system icon. I'd rather not go into the terminal and try to fix this via disabling SIP or whatnot so I'm wondering if an Adobe engineer can fix this on the app's side. Adobe and Apple tech support seem to not have a solution atm as well 😞
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Hi guys,I wanted to ask you a question about Adobe's portfolio feature. With creative cloud you get it for free. The question is if I create my own portoflio and then my Adobe subscription with the Creative Cloud expires, I won't be able to use it anymore, right?Thank you all very much
Hello Creative cloud does not start after installing from the cloud on MacBookpro M1 / version 11.1. The program manager was uninstalled and still unchanged any sugestions? Thanks
Hello, I've noticed Adobe Portfolio doesn't include LinkedIn in the list of social media icons.I wonder if it'll ever become available? I believe many designers would like to include it in their portfolio as a CV of sorts.. Thank you!
Hi All, Just a quick question. I have just purchased an Adobe Ink and Slide (stop laughing please) to use on my Ipad 4, which I underdstand is compatable. However I have tried to download Adobe Sketch in order to use it but it cannot be downloaded as it needs IOS 13 or higher in order to be downloaded. The Ipad 4 however cannot upgrade beyond IOS 11. Is there any app I can download on my Ipad 4 which will be compatable with this pen and ruler for note taking and sketching?
Having used the Adobe Printer Utility for some years now to profile my printers, I now find that since upgrading to OS Big Sur I cannot open this utility. After considerable research I understand that there are several issues with Big Sur with regard to third party apps and plugins. Has anyone else had this problem and is there a fix other than waiting for a further OS upgrade in the future? Interested to hear from anyone with this issue.
Hi, I'm hoping to introduce my design team to Creative Cloud for our design work, most of us are on Macs but 2 of our staff are on Windows 7 and Windows 10 PCs. I have to give a video tutorial (I'm on a Mac) and I'm not sure where the local Creative Cloud files are on a PC. On a Mac they just appear in my finder here: /Users/(myname)/Creative Cloud Files, nice and easy (see screenshot). Is it the same on PC? Please could someone help me locate the Creative Cloud Files folder on PC if not.
Hello Community,I have got the problem that after the uninstall of the creative cloud I have this folder left an I want to remove it but I dont know how.I alredy tried to remove all the remaining files from my system and have used the AdobeCreativeCloudCleanerTool but it didnt work for me.The system I am using is Windows 10 Home x64. I hope somebody can help me ?
The file name does not exist. I closed "Adobe Desktop Service" and "CoreSync" in the Activity Monitor. I restarted several times. My new and updated files are not being synced.Thank you for your help
I have an image for a sign I need to make transparent. How do I get rid of the diagonal lines?
Adobe is charging me for the same plan, twice. I find it unbelievable that I can not contact adobe to resolve this issue. If I cancel one of the plans, I get charged an early cancelation fee.Just not good enough Adobe.
Toda vez que aciono o Creative Cloud Desktop ele fica consumindo muita memória do meu PC, causando travamentos, impossível de trabalhar no PC.
Hey there!Almost every time I start my computer and use an Adobe Cloud program (that's usually by opening a pdf in Acrobat Pro DC), the log-in window pops up after like 10 seconds. I then have to log in - which takes way too much time when I just need to quickly check a few files - otherwise the program will be closed. This happened for both, my private account (which is now currently unsubscribed) and my university account (which I'm currently using). It used to happen less often (like once a month or once a week), now happens almost daily. After I logged in, it also tells me that "the maximum amount of devices is reached" (2) and it shows me my Laptop and my PC. This only ever happens on my PC, so it seems to not recognize that one of those options IS the device I am currently using. I have to log out the PC option and re-register it which is fairly annoying. I haven't changed my hardware in a while so I don't know where this is coming from. It's been happening for months though
One of my colleagues who use Mac noticed that some of the shared files on creative cloud were in her trash. I found out that this issue happened around 2015 for many people too. Please kindly let us know how we could solve this issue. Thank you for your cooperation.
Share assets from a CC library using their email address, they are unable to see the library. Creative Cloud shows them as pending. A public link works but isn't ideal.
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