Creative Cloud Services

upstream connect error or disconnect/reset before headers. reset reason: connection failurewhat do I do? 

Bonjour, Je ne peux plus me connecter sur mon creative cloud desktop et donc ni utiliser la suite adobe sur mon ordinateur (le message en pièce jointe apparaît). Que dois-je faire pour régler ce problème ? Merci d'avance.  

I am quite new to Creative Cloud, but have used it a bit. It tells me that my 20GB is used, which surprises me very much, since I have no files in Creative Cloud. By investigation I find out that I have 20GB of deleted files in my Cloud. ????????? How intelligent is it to fill my stock with deleted files? It looks like Dropbox. And furthermore, I can only delete the deleted files permanently one at the time. Or did I miss anything. Maybe there is a way to delete everything in on push on one button?To be honest, it just looks like a sneaky way to make me upgrade my prescription, but maybe someone can explain me. BRPeter Jensen, DK 

Hi, I  am a PC user, windows 10, creative cloud desktop, with mixed categories of apps. I want to disable the property "show online storage" for all apps. Is there an alternative to opening all apps individually them manually deselecting "show online storage" for each app. a solution that may help others with the same goal, Thanks

Creative Cloud are need login every day why it very desitarb to work like this my license is for year then why it need login etch day !!?

I've been experiencing this problem since last tuesday (9th of September) on my Desktop that runs Windows 10. There is no error message on the CC App, but the files Sync counter stops at a certain number and won't move for hours, actually, most of the time it doesn't even show the number of files that it has synchronized.So far I've tried:-Using the CC uninstaller to repair the software-Logging Off and on again-Deleting CoreSync files.To be honest, sometimes a few files do upload, but only empty folders and a few JPG/PNG files.All my PSD/AI/INDD/AE projects won't upload to the cloud.While working on my personal Macbook or the iMac at the agency I work for, all files are uploaded and downloaded properly. There is enough space on my HD and also space on my cloud.I've attached the CC App version I'm using and what the file syncing tab looks like after a few second it starts 'working'.

When I install Creative Cloud app I get the Search Mine malware. This has happened mutiple time on my iMac requiring me to go through the process of removing the malware. This morning I removed Creative Cloud and downloaded a new install from Adobe.com. Immediately I have Search Mine malware installed. Why is this happening? Todd

Why do old folders, sometimes with just fonts in them, reappear after I've deleted or renamed them?

Hello everybody,I got a problem with my Creative Cloud app. No matter how often I delete those "archived" Folders, they sync every now and then back to my Computer.To prevent that, I completely cleared my Creative Cloud web- and disk space. Somehow, those folders keep appearing on my Computer using loads of disk space.They don't appear on my webspace archive.Has anyone dealt with this kind of problem yet to give me a hint what to do?Best wishesMichael

So I logged on and subscribed to edit my PDF and so on. When I logged on. I used the "sign in with Apple" function. I chose to hide my email and have it forwarded to my actually email address. Now, I am trying to log on to the same account on my business computer. A Dell desktop, and I cannot log into the same account, because I don't know what email Apple signed with in order to "hide" my actual email. Can someone tell me how I can fix this issue or has any insight into the best practices? Any advice is greatly appreciated. 

Olá pessoal, depois das últimas atualizações comecei a perceber uma lentidão absurda no sistema, tenho uma máquina que sempre foi muito boa para trabalhar com os apps Photoshop, Illustrator, Indesign, Lightroom, Acrobat e XD, mas assim que instalo o gerenciador Creative Cloud, meu computador fica igual uma carroça, interessante q não aumenta o consumo de RAM e nem CPU além do normal. Tenho um i7, 8GB de RAM, SSD e uma NVidia de 2GB... Entrei em contato com o suporte e o atendente me informou que a cada atualização os programas exigem mais, se for assim ,daqui a pouco vou precisar do computador na NASA para usar o Illustrator. Já estou pensando em mudar de suíte, usar o Affinty. Alguém aqui passando pelo mesmo problema?

Hi, I struggle a bit with Portfolio when it comes to the DNS and domain handling. The funny thing. It worked already, but now I cannot connect my domain anymore. Desired outcomemydomain.com -> Adobe Porfoliomydomain.com/blog -> WordPress As this seems difficult or maybe not possible Accepted outcomemydomain.com -> Adobe Porfolioblog.mydomain.com -> WordPress This setting worked without any issues. But I suddenly got warning emails from Adobe and now am not able to connect my domain to Adobe Portfolio anymore. The site is down. A Record: www -> Adobe IP1A Record: www -> Adobe IP2A Record: @ -> Adobe IP1A Record: @ -> Adobe IP2A Record: blog -> WordPress Server IP According to the help article, there should not be any other A Record. Well, how else should I add a subdomain then?https://help.myportfolio.com/hc/en-us/articles/216489627-Manually-configuring-a-custom-domainRight now, I kicked out all other A Records to keep o

Hi, My creative Cloud is acting up since I upgraded from 100GB to 1 TB cloud. Documents won't sync anymore and I get 'server errors'. File names are fine. Older documents are synced and new documents with the same name don't sync anymore. The cloud is not full at all. I'm on 89GB of 1 TB.Now I have to use Wetransfer all the time for sending to clients!

Hi all, I have just signed up for student creative cloud, £16.24p/m. I wasn't asked for any student details during the proccess. Is this normal? I find it hard to believe? Thanks, Ellie

Morning, I have all sorts of Adobe products on my Mac & its driving me crazy. They keep asking to acsess my key chain but the passwords dont work. I pay for an Adobe product that wont allow me to edit it. How do I completely get rid of all the products cancel my subscriptions and start again? I just need an Adobe product that allows me to read documents, edit them, sign them etc. HELP! Cheers in advance.Shane  

Since I updated the Windows yesterday (14.09.2020) I have to login every time I open PS or LR. Any advice on how can I make it stop?

For CC software I tried editing a comment in a conversation. Normally this would work, there's a ... button that pops up with options when you cick on it. Suddenly it doesn't work anymore. Instead what pops up is a small and empty box. I tried this on two different browsers, same result.I don't see a section to post here for these kinds of issues but CC is probably the broadest category.

I have a question concerning file syncing. I had a desktop and a laptop. I have been solely on my laptop for the last 6 months as I have been working from home while my desktop has been at the office. My laptop died this weekend and I now need to transition to the desktop machine.  I opened it up and logged in and the 'creative cloud' folder and files are very old because I haven't worked or logged onto this machine since March.  My question is, if I start syncing from this desktop, will it sync to what is on the cloud? Meaning match the files that are on the cloud now when I log in via the web. Or will the cloud sync to what is in the actual folder on my machine and over right what is on the cloud?  I tried to go in and download everything in the cloud, but apparently you can only do it one file at a time and that will take forever and a day. My instinct says it will match whatever is online, but I would hate to be wrong.  Thank you in advance f

My trial period has ended for Lightroom and photoshop. I want to re-start the programs under a different email I used in the trial period.How do I start up the account again under a different email and transfer all my pictures to the new accounts under the new email?

Hello Everyone,After the last Adobe Creative Cloud update. I receive this error every second that takes me out of the program I am currently in. (Indesign, Premiere, Aftereffects, Photoshop). I am currently at a stand still, where a similar problem happened less than a month ago with Error: "Evented I/O for V8 JavaScript has stopped working" .How many problems can you cause with every update Adobe? Can you fix these before updating and how do I fix this one now since I literally slowed to a snails pace with this issue.Thanks.

Good morning, I´m just wondering, is it possible to get the direct link to a video that I uploaded to my cloud?  Since if I use the "share" option it shows the whole adobe interface. If it isn´t possible, can a video be embedded to my webpage?. Thanks in advance.

Actually, it’s all On or all Off.It would really be more useful to have separated setting for synchronisation of Files & Libraries.   I might have plenty of files on my desktop computer in my Creative Cloud folder, that I don’t want it to be synchronized on my portable when I’m on the road. But I only need access to the libraries to be synched.I’m posting here since the uservoice for creative cloud seems to be so quiet...If you like the idea you can vote for it!

What is the best way to fix issue on my MacPro?E-mail me REMOVED   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]

Hello. I have a question about CC Collaborators. I share my Cloud files with a number of other users. For the ones that use Creative Cloud Desktop, it seems that when I invite them to share my files, the files automatically sync and add to the storage in their CC account. I have a large number of files (over 70 gb). Is there a way for those users to share/have access to the files only through CC web and not have them added to their CC accounts. a lot of them are designers and refuse to share files through my Cloud because it will fill up all of the storage on their accounts. I would like them to have access to the files without adding to their storage since the files are already stored on my account. That way, they can download my files, work on the files offline, and then add the edited files back to my CC account. Is there a way to do this? Thank you.

Greetings,I've noticed that when I share a folder or a file for collaboration with someone else with an Adobe Account (either a free tier or a having a paid subscription), the space is counted towards both accounts.I do believe this is a bug/issue and not the way this is intended to work.There are many use cases where this is can create issues (even preventing the use of the collaboration feature).In my specific case, I do share files with clients that do not have a CC subscription so they only have 2gb free, while this is enough for many cases it is not enough most of the time.Also, this does not feel an honest practice, after all both users are paying for the same space.Other file sharing services (like Box, Dropbox or Google Drive) do not do this, in their services the space is only counted on the owner account.The fact that this is counter-intuitive makes me believe most of the users are NOT aware that the collaboration disk usage works this way.While I do understand why this works