Creative Cloud Services

I've run out of space in my Adobe CC storage plan. In an earlier version of the CC app I was able to hover over my storage and see a break-down of what's taking up my storage space. That functionality now seems to have gone. How can I find-out what's taking up space in my CC cloud storage?

Our team has successfully created and been using CC Libraries for several years. We have begun experiencing problems for the first time - after the CC app update Friday, Sept. 25, 2020. The following error message is displayed:This fiile is already open by another user or another application. This file may be stoed on a network server and cannot be opened until the other user closes it. We can see our libraries and even see the objects in them when viewing them within the InDesign CC Libraries window within InDesign or AI or from the CC library website. The problem happens when trying to drag or copy the object to a document. The strange thing is that using the same library and library object, you can use the object in AI CC2019 and InDesign CC2020 but NOT in InDesign CC2019. Also, the problem doesn't exist if you happen to be the original creator of the library. None of the team's permissions have been changed. They have checked that their CC app is still syncing. I eve

Is there an add-on to sync Creative Cloud Libraries to G Suite or individual apps such as Docs, Sheets, and Slides?  I know there is one specifically for Gmail, but I'd like to use it in Google's other apps as well.  Thanks!

Question: 1.  Is Adobe Spark part of the Creative Clould package?  No extra fees if you have created cloud?  2. When would Adobe Spark be available for Android? 

I have been looking through this website hoping for better information on the "learning path" I should take. When I go to the link provided to help select your "learning path" and input the filter of "creative cloud" the system says "We're sorry, no learning paths were found matching this criteria."I have filled out the form to "contact us to design a learning path that's the right fit for you." When the company emailed me back, it simply included a link back to the website. I called the customer service line, and the representative stated that there is no one at Adobe who has any information about any of the learning subscriptions or products offered by Adobe. Can anyone help me figure out what I should select or tell me about any of the learning products? @learningpaths @LEARNING @10195975 @Anything8960258

Hi - I saw a previous post about not being about to delete mobile creations. I'm having this problem too, but mine is a little different. When I log in via the web, I have 3 mobile creations that I can't delete, move or copy. When I try to do anything with them, I get the error message "Could not delete 1 item". Interestly, the files don't show up in the Creative Cloud iPad app or any of the apps that created the files. Two files are Photoshop Sketch files, and the other is an Adobe Comp file. I tried to convert the Sketch files to Fresco via the option on the web, but that fails. Any help would be great. Thanks!

bonjour, à chaque démarrage de mon mac l'application crée un nouveau dossier creative cloud files et renomme l'ancien en archived. j'ai chercher sur le web mais pas trouvé de réponse concluante  merci pour votre aide

I have several font managers and font licensing software on my computer. Some of these fonts are also served by Adobe Fonts service, but I primarily have them activated on my computer via my other font manager applications and licensing software. However, Adobe CC constantly tries to activate the same fonts using their own service, which eventually results in a bunch of failed activations and messed up fonts list on Adobe and other apps. If Adobe CC is incapable of, or unwilling to detect fonts activated by other third party software, at least Adobe should offer a global option to disable automatic font detection on all their applications. To speak my honest impression of this 'feature', this looks like Adobe's version of the AARD code to force users to rely on their font service, and it makes me very, very uncomfortable to keep using Adobe's software at all.  

Dear all, I have just saved an Illustrator document to the Creative Cloud storage, following the screen prompt which asked me where did I want to save it. I now want to insert that file into InDesign but I can't find it anywhere. In Finder > Creative Cloud files, it doesnt show there, why?  If I open the Creative Cloud app it is visible, then I make it available offline but I cannot find it anywhere. This has always baffled me, with Document Cloud before and now with CC ... where can I see my docs in a Finder window?  Thanks

Hi, the only way to re-activate syncing status is to delete all the*.db files from the computer. Any idea, what is going wrong resp. to fix that?

 Hi, I recently went from standalone to CC and it is using a lot of system resources. There are dozens of services and making it hard to use my computer. Can someone advise on how to use the new adobe platform without everything hanging and crashing. 45% CPU and a lot of RAMthanks

Hey guys! I've just got a print made and on closer inspection the edges are pixelated. I've had a look online with answers saying change the mode from crisp to sharp but it's done nothing. Appreciate the help!!

 Hi. Currently, I have the photography plan, but the company I work for at the moment is willing to pay for the plan. If they do that I have to cancel my subscription and give up my Adobe portfolio. Creative Cloud for teams has access to Adobe Portfolio, but is there a way to associate or transfer my current portfolio to the company account? Thanks,Hugo Santos

Hi I updated today my Creative Cloud to 5.3.0.468 & CC library 3.8.27.3 and I am now receiving this error (see below) that I must upgrade to the latest cloud libraries. I have followed all the instructions at:https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html?mv=product&mv2=accc And the problem remains.  Can anyone (preferably an Abode technical staffer) suggest a solution that works? Thanks!   

I am running CC on a Desktop, Laptop and Mobile phone.The Creative Cloud Libraries and images are correctly displayed in the Mobile CC App, the Laptop CC App and in the Desktop PC File Explorer but when you open the CC App installed on the desktop PC. despite it saying it has sync'ed correctly the libaries are correct but the images within are from +2 weeks ago.I have tried completely uninstalling the Adobe CC Desktop App and associated programs and then reinstalling from scratch but no success it still says syncs and displays old library data.

I have increased my memory 1T and the photos will not update plus I am all out of memory and can't figure out what to do. I deleted everything that I could. At 7K images in raw , I should not have any problems. Help!

Ich möchte meine domain mit adobe portfolio verbinden und benötige dazu den notwendigen Nameserver, da ich keinen Zugriff auf die DNS Einstellungen habe. Kann mir jemand weiterhelfen.

I'm subscribed to both adobes photography plan as well as the premiere pro plan, both include adobe portfolio. However when I go to cancel premier pro, because I don't use it, klit says I'll lose access to my portfolio. Is this true because I love the website. 

We have a K-12 Creative Cloud All Apps subscription.  Last year we were able to launch Adobe Portfolio but this year we are not.  Has that been a change for this year?

I keep receiving a text with an Adobe code. I didn't request one. I have received this text from two different numbers. I see no evidence of being compromised. 

Hi, I am using a subscripted version of Adobe SPARK account, I got the information from Adobe.com that is all purchased function will be disabled when cancel the subscription and to be changed to free membership account afterward. After this change, I could also access my projects and have a limited features for new project creation, right? I would like to know that if I subscripted SPARK again, all features and projects created are to be resumed normal or not?

Is anyone else having library sync issues with this latest incarnation? The app auto-updated today and on both my Mac & PC I’m getting a Libraries sync issues error. I’ve followed both the suggested fixes which Adobe suggests, but to no avail.

Hope I am posting in the right place. I am getting warnings that I have used over 95GB of 100GB of my CC storage. However, the computer folder where I thought I kept all files stored on CC is 22GB. Admit I rarely investigate the CC app, really just use the program software, but would be grateful if someone knows where I might find the other 70 or so GB of files so I could delete or move them.  Cheers and thanks

I have just installed windows 10, subscribed to Adobe CC and installed a few apps. I am getting this error in regards to the libraries being synced. I clicked the link and followed all the instructions to try and fix it. It didn't work.Please advise, thank you in advance!Jayden

Hello. When I launch the Creative Cloud Desktop app, a notification appears "You may have limited access to Adobe apps or services". After I click on the notification, it is redirected to https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html, but the Limited Access Repair tool doesn't fix this issue. I tried updating the app, but that didn't help either. In addition, I know that some of my colleagues are also faced with a problem in the Creative Cloud Desktop, for example, an error with the notification "You are working in offline mode, check your Internet connection." I don’t understand what went wrong with the app after this month's update and how to fix the issues...