Creative Cloud Services

I cannot find the the versions of my files on creative cloud.Following this link as reference - Versioning FAQ But I just see the info icon on top right, other than that all other three, layers/comment/version seem to be missing for me.Does this happens with anyone else? or just meDo I have to change any preference or settings?

Hey Adobe!Recently started having an issue where my Windows computer doesn't sync any files that are added on my Mac computer. The online CC files does sync both sides correctly. The Mac syncs all files added from the Windows side correctly. It's only new files that are not created on the Windows computer that never sync. Have a never-ending "syncing" progress circle on the CC Desktop App on the Windows side. Any ideas for how I can fix the sync on the Windows end?

Salve,ho un problema con la libreria che condivido con il mio team. Ho installato Adobe Creative Cloud nel vecchio computer e in automatico ogni volta che aprivo qualunque programma Adobe trovavo anche la libreria in comune con il team. Da quando ho cambiato computer, anche se ho installato la Creative Cloud e vi ho adesso non riesco a trovarla e ho solo le librerie di default di Adobe. Come è possibile?

I have installed typefonts that my various Adobe software keep saying are missing. Yet the fonts it is looking for are there, so I can update them manually! But I have hundreds of files in my project, each with several textboxes, and I am NOT going to update them one by one. This has happened several times. I have had to deliver projects with substitute fonts for the originals - which. are. on. my. system! For example, I'm given the option to "Resolve" one font (Futura Medium) with a default other. I get two options (Myriad & Helvetica), although Futura Medium is there!Q1. How can I tune my CC tools (e.g. Photoshop, PPro & AE) to substitute a missing font with a specific font of my choosing? (i.e. in this case, the original Futura Medium font that Adobe couldn't see staring back out at it!).Q2. CC Fonts shows me a "Futura PT" but not "Futura". Is this because it thinks I have no Internet connection so it won't update?

On LR Mobile I get an indication that I am over the 20 GB limit.  And, syncing has stopped.I deleted a large number of photos from my All Synced Photos and now have only 2200 photos on the Cloud......and no other info on the Cloud.But, the over limit indicator hasn't turned off....still can't sync a few new photos.Any help would be much appreciated.thanks

Since a few days my Adobe Creative Cloud doesn't show the content when I choose "show in web".I open the CC over the icon and go to the tab "files" (Dateien).Then I can choose between "open the file" (Ordner öffnen) or "show in web" (im Web anzeigen).When I choose "show in web" the web files are empty although I know from checking the way "open file" that the files are there.I have activated the synchronizing process:I signed out and in again, but nothing helps to see the files which should actually be in the Creative Cloud Web Version.What can I do to fix this problem?Thank you for your help and kind regardsAnke

I have 1 terabyte of storage in Adobe CC, but my laptop's hard drive only has 255 GB.I see the "turn sync off" forums, but that's not really an answer. I want to store files on Adobe CC without it taking up any of my hard drive space.The "on/off" switch in the adobe desktop app just syncs or unsyncs everything. I guess what I'm looking for is a smart sync where I can pick and choose folders.Can I pick which folders to sync and which ones not to sync in Adobe CC, or does it do it for all the files?If I un sync everything, then delete everything out of CC, and then resnyc, won't that just sync it as "deleted" and I'll lose everything?Do I have to move my stuff to a 3rd cloud base platform to actually have a real "archive" folder? What's the point of getting 1 terabyte CC if I don't have 1 terabyte hard drive space?

Hallo,wenn ich in der CC ein PDF speichere und für andere freigebe, so erscheint über den Link nicht das PDF sondern eine Vorschau. Wie kann ich das vermeiden und das PDF direkt anzeigen?Hintergrund meiner Frage:wenn das PDF z.B. gegen Druck und Veränderung geschützt ist, dann funktioniert die Vorschau nicht.Wenn ich über den Link eine bestimmte Seite im PDF anspringen will, dann geht das wegen der Vorschau nicht.Hermann-Josef

My iMac at home runs and syncs flawlessly same model at work the Creative cloud syncing function dosent work well at all. Every-time I try and use it it re syncs the same 70 Gigs 473 hours left. Constantly and after a while the mac starts to freeze and I have to restart and try to get creative cloud to stop syncing. I have tryed reinstalling creative cloud but no change. So I quit using and use dropbox but it would be nice if I could get it to work!Mac OS High Sieria

Hello! First, I am a photographer but do not use Lightroom. (I don't like it.)  I use Bridge, RAW and Photoshop.  I have a subscription and want to back up my files to Creative Cloud.  It is my understanding that RAW files do not save/open to CC. I am only seeing the sidecar files.  I have a lot of files to upload.  Is there a way to specify only uploading tif and jpg files?  Also if I delete a synced file from CC, including the archived version, will it delete from my computer too?  I don't want that to happen. Thanks for any help!~~Brenda

I can’t believe this, but because I didn’t have my reading glasses on for ONE MINUTE, I accidentally deleted all of the patterns that I’ve worked for days to create. I have tried everything to get them back, including trying the link highlighted in green at the top of the forum. But my patterns are nowhere to be found. They disappeared along with the color themes I had chosen. If anyone could help me, I would be so grateful. Right now, I’m about to cry my eyes out. And I’m not good at this stuff as it is!!!!! (Hence the several days to create 46 patterns!) Why is there no mechanism to quickly restore files? They are not in Creative Cloud, not in iCloud. They have completely disappeared. This cannot be happening. THANK you in advance!!!!![Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

Hey guys!my question is rather simple. Is it possible to move photoshop and/or the photoshop library assets to another drive? or simply choose another folder for the library assets?Im asking since my C drive is starting to fill up quite a bit and i have a lot of library assets, and i thought it would be nice if i could just relocate those files to my ext. harddrive istead of cluttering up my C drive.

I just want some files to Sync, and some files do not. It is possible?I have 1TB Clouds and stressfully It takes hours like forever. Wishing they have some way to just storage some files….

XD 在中国访问云文档，为什么会直接跳到中国的站，打不开云文档。访问：https://assets.adobe.com/files?promoid=KRUVP会自动转到下面这个网址：https://www.adobe.com/cn/index2.html导致云文档无法打开和维护。

This has recently happened on the CC web browser site.My laptop memory is too low to use the desktop app, so I manage my files on the web browser instead. This is the first time this has happened since using CC.I've cleared my deleted folder completely, checked there's nothing on Lightbox, and tried restarting multiple times, but this message keeps coming up.As you can see from the screenshot, I've only used 35.6GB out of 100GB so I shouldn't be anywhere near full.I tried explaining this to customer service, but they didn't understand what I meant and thought I was using the desktop app.Does anyone know how to solve this problem?

I am looking for a simple way to just clear all the files inside the "Deleted" tab in my creative cloud storage. Currently, you can only selected 1000 files at once. Well, having multiple softwarebased media projects inside the cloud, i currently have 40.000 files inside my cloud. Furthermore, I assume that another 100.000 were deleted but not permanetly removed. As permanently deleting a batch of 1000 files takes about 1 minute due to "loading times". That would take me 1000 minutes or 16 hours to clear all files!Are there any other solutions to this?

I am also suddenly having a problem with a video from my creative cloud not loading. I can watch it online with no issues if I go to the Creative Cloud menu > Assets > Files > view on web, but my clients suddenly became unable to play the video online themselves, and when I followed up the link I had sent to them I was given the error "No video with supported format and MIME type found"I made the video private and then public again which seemed to create a new link, but the error persists.This problem seems to be happening to a number of videos I have uploaded. I can play them from CC menu > Assets > Files > view on web, but the links I shared seem not to be working.Does anyone have any idea what might be going on?

On assets.adobe.com,- under "Files > Synced Files" I have one file,- under "Files > Mobile Creations" I have another file,- under "Libraries > Owned by You" I have one library with twelve files.When I open lightroom.adobe.com,- I have one file that is neither of the above.So four different sets of files. The only one that syncs with my desktop is the first one (Files > Synced Files).Question 1: How do I get the others synced with my desktop? Can I move them somehow to Synced Files?Question 2: How do I get the Lightroom file to show up in my assets?Question 2: How do I access the assets from Lightroom?I read in all Adobe advertisements that it syncs so wonderfully, but actually all files feel very isolated in separate silos. Ultimately I want all my files on my desktop as well as in online Lightroom of course.

I should only have 5 or 6 files in CC folder. Instead I have 99. I just deleted all of these less than a week ago. HELP--I'm drowing!!!!

Steps to replicate1. Upload a .HEIC file to your creative cloud. Notice how it uploads fine, you can see a preview thumbnail, and if you press the i to the right of the page, it will show type as, Graphic. 2. Now create a share link for the file.3. Open the share link and you will see something like the picture below. Also notice how the type has changed to Unknown.

I have a PC at work and a Mac at home. Why is it that when I upload files to assets.adobe.com from my PC, they aren't showing up on my Mac? 1 file shows up and the colors I have added to my library, but that is it.

Hi, i am experiencing so much trouble with Adobe CC right now.I installed a new Imac 6 days ago and i noticed the sync took way longer than needed.Then i was checking some folders on the web, and on the imac...and they were far from complete.I have files and folders online, which are not on my desktop and vice versa!I tried removing every file from the cloud and putting them back in, but now it just says: Sync complete...on 1 computer, and on the other he is syncing "ghost" files.And guess what, all the folders have missing files,so there are now 3 sets of files that are all three different.This is a major problem for me, because off work.Does anybody know this problem and have a workaround?Thanks!

Other than manually selecting the Creative Cloud directory for versioned backup, is this feature not available for After Effects 2015.3 in Adobe CC? It saved me last year in Premiere when I lost one of my hard drives during an edit. I could have swore that feature was there at one time. It would be a really great to have in a future version. Anyone? !

Hi,I have 100 GB of storage capacity. I wonder if the "trash", actually a recycling trash is also included on those 100GB?  If I reach the maximum capacity, about the 99.9 or 100 GB of files storage, and I delete all of them totally, will I have again 100GB storage? or should I eliminate them from the "Deleted" folder permanently to get again the full capacity of storage (100 GB)? Thank U.

Part of a CC library has unlinked images. One day they worked fine. The next day they don't link...