Creative Cloud Services

Bonjour,Depuis quelque temps mon compte Creative Cloud m'affiche des erreur de synchronisation et des messages d'espace de stockage saturé et de limite des 100go atteinte. Or je n'ai que 3go dans mon espace, ce qui est bien loin de la limite des 100go.Il s'agit d'un compte entreprise, dont la license appartenant à un ancien collaborateur m'a été transférée depuis l'admin entreprise. Je ne sais pas si le problème existait avant ou si il dépend du transfert de droits.

HiIm using Eloqua system, which is unable to support form submission that contains data.Does anyone know of anyway for customers to upload files via my website, which is running on CQ5? Eg: coding it into the system?

Hello!We have three iMacs and two user accounts at work. We share all the documents in CC and everything was synced between the computers but now many new files are missing in my co-workers computers although everything appears to be synced according to CC status. But it is not. I have 25% space used, he's got 22%, so the 3% is missing for him.We tried restarting, adding new files or changing file names, sending invitations again, but my coworker is missing the new files as of may 3rd.What else can we do? We rely on Creative cloud storage to work as a team, now we have to share everything via Skype and sync manually which is a nightmare.Thank you.

I know this question has been asked before, I'm sure.I am working with an outside designer (we are on a server network and using CC).Is there anyway we can tell if the designer has an Indesign file open?If she has a file open and we open it, we have no idea, then we get the conflicted file message.It's making us both nervous. Has anyone worked out a workaround to this?

Hey all,I am new to the photography plan and I see that we get 1 TB of storage space. This may be a dumb question, but how do I transfer things to that storage? I don't have that much room on my computers hard drive and I would like to store some of my photos onto that storage. How do I go about doing that?Thank you!

I want to suggest an important bug fix. Creative Cloud Sync app (the actual cloud) doesn't support files with the comma sign, quotes, parentheses and more. I think also files that have really long names. This is a problem for me, because of the way I'm used to name my files on my mac. For example a music folder for "Adventure/vlog" etc.Another thing I want to point out is that Adobe's support is very lacking. In order to reach the chat  I need to go through so many steps, the option of the cloud itself as an app, or contacting regarding Adobe.com website is impossible, so I usually just pick something random from the list of apps.In the same manner, I type a full description of the problem before reaching the representative, and then he comments "Hi, what can I help you?" Like I didn't write anything and I need to write everything from the beginning.Also, actually they don't start with "Hi, What can I help you?" but with "Hello. Welcome to Adobe Technical Support." and I should re

After losing a bunch of photos because of my confusion over how the cloud storage works, I did some testing on moving my photos through the cloud storage and syncing via LR Mobile. The Your Work section never shows any of my work. I can only see my synced photos at creativecloud.com under the Recents category. If I click All Items I’m sent back to the Your Work section where nothing shows. If I go to lightroom.com my photos appear there but if I delete one and go look in the Deleted Files folder in the Your Work section the deleted file is not there. I can’t figure out what is going on. Does anybody else have this issue?

So I have the creative cloud folder on my computer that syncs with my online cloud. If I delete something in the folder on my computer it will also apply to my online cloud accessible via web browser and vica-versa. Considering this, how do I wipe a physical drive with the creative cloud on it without deleting all my stuff on the cloud? Is there a way to un-sync the two?

My CC files have worked perfectly until last week. Desktop files have synced checkmarks and status says "All files up to date", but files are not synced when logged on to another station.Files seem to be synced when "viewed on Web". Desktop syncing is the issue.Any help is appreciated.Thanks

So why can't I upload a video to my cloud files?. video is 247mb and mp4 format. I did upload another video awhile back with NO PROBLEMS!, but now NO CAN DO!I have made a few attempts to upload, upload file then I tried to sync with NO SUCCESS! i have only used this a few times, but now it's a pain. So is the best way is to create a DVD and ship the thing?

I cant seem to delete the missing 2 gbit wont let me.      all i have is 732 KB in my adobe folder online and it wants me to upgrade

I keep getting the "Some files failed to sync" error in creative cloud.As far as I can tell, I currently have NO files to be sync'd (nothing in the desktop folder location nor on the creative cloud website). Appears to be related to "Audition" when I click on "Learn more" but can't see where the issue actually is.Any ideas?

How can it be that I am not able to synchronize my data between PC and Online, to look for individual folders at a company like Adobe? It can not be that I syncroniesire on any PC all or no foldersThen as 2nd, it is very annoying to be able to delete not all erased data at once online. A setting like "deleted deleted files after XX days finally" would be great.At the moment, I really only consider my data with Onedrive to Syncroniesereren, since it has been a long time. I just miss the function just from an Adobe app to access the data.But as for the two points, Adobe sleeps really.

I have cleaned my CC storage the other day and for some reason CC keeps wanting to sync a file that doesn't exist anymore. I have cleaned house on the website and on local hard drive and still happens. running on Mac OS Mojave and all the latest adobe cc software.

Hi,After upgrading some apps to the latest (2019) version, in Windows 10, my libraries have disappeared. From ALL the programs.The Libraries section is empty, and there I only see this message:I have tried a hundred suggestions I've found on the Internet, including all the ones mentioned in these two documents:Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop productsCreative Cloud Libraries panel stopped workingPlease nothe that I am not getting this 'something went wrong' message:I have also logged out and in from the Creative Cloud Desktop app (in Windows 10), reinstalled the desktop app, cleaned all the CC programs and reinstalled them again, pressed CTRL + ALT + R for the desktop app, unchecked and checked again Creative Cloud Sync in Preferences > Creative Cloud, etc.I have also checked if the Libraries folder if the Creative Cloud Folder still exists in C:\Users\User\AppData\Roaming\Adobe, and it does. And the files are still there.The funny

Hi,We are using InDesign and just bought InCopy for our writers so they can edit the text in our InDesign documents. We were told by two Adobe sales people that we could put the documents in our Adobe Cloud and simultaneously edit files as if they were on a file server, but we are not seeing how you do that now. I can't get anyone at Adobe to answer this question and can't find the info in their documentation. I'm thinking it's probably vaporware or was misinformed. I set up a meeting with an "expert" from Adobe since none of the people on any of the chats could answer this but have been stood up twice by the Adobe Reps. Do I need to set up a FILE SERVER in my office or can we have the files in Adobe Cloud and be able to simultaneously edit documents as if they were on a file server? Can someone who is doing this or knows how it works help us out?Thanks,Brian

Has anyone experienced a similar syncing issue?   At the bottom of the attached screenshot, it says 'Syncing file 1 of 1'  but this never changes.   Sometimes the time goes down, sometimes it goes up to 12+ plus.  However, it never actually syncs.    I have no idea what this file or else I would try to cancel it.  Can anyone help?

I am trying to share my folders with people to view my videos. I have folders and folders within folders. It works with my daughter who is living elswhere with her own computer. She can view the videos. I can view them on my cell too, but other guests don't seem to have acces to the files. Howcome some don't have access to the folders and some do?

Hello,I've created a CC library with paragraph and character styles in InDesign and want to collaborate with two colleagues (probably more in the future).In InDesign, I clicked on "Collaborate" in the panel options and put in their e-mail addresses (for reading and editing). I've only tried it with one colleague so far. However, when she clicks the link in the invitation e-mail the screen that shows up in her browser doesn't show my shared library. She logged out and in again, cleared her browser cache and restarted it, it didn't help. It doesn't show up in her InDesign libraries panel either.We both have the Creative Cloud CC 2019 installed, but I have a Middle Eastern version – could that be the problem?Any help is appreciated!Best,Anneke

I store all my RAW files in creative cloud files on my computer and also include my lightroom CC catalog there. All the photos I edit on Lightroom are sourced from those files. I am encountering a problem where my computer is running out of space. Are the files in creative cloud files not in the cloud? I thought I had a terabyte. Will it be a problem if I deleted those local files? Thank you.

Hey there,In our organization we share a lot of design asset files and need them shared and synced to several shared-drives: Google Drive, InVision, Adobe CC Files, and Libraries. We've found a solution between Drive/InVision/CC Files, but not with Libraries.In short, we're looking for a solution where all the Library files are synced with Creative Cloud files. For example, if we add a file to a Library in Photoshop we'd like it to be synced in a directory within Creative Cloud Files. The point of doing this is to update files once in one place and have them available everywhere. With this Libraries sync limitation, we're stuck manually updating Libraries after we update our files.Any thoughts or ideas?If not, a great feature would be to have a "Libraries" directory within Creative Cloud Files that we can easily sync / drag and drop into.

hi all,sorry i already read the faq and how to solve.i am in an Enterprise Environment and i occur the issue that it seems everything worls fine except the library Connection (Server is not reachable) .I can´t understand what it meant with that :https://helpx.adobe.com/de/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html#proxy_network_adminas in our Environment everything has to go via the Proxy. If we test via an "Guest" net without Proxy it works immediately fine but we couldn´t do that for operational work.Can someone help to understand how it could work? We saw much traffic which is splitted to directly and via Proxy. But in this case it won´t work properly.Thanks and RegardsStef

I posted a question yesterday. It was answered by cmgap with another question. Could not reply to the question...no active link. Reply with gmail, but no answer. I know how to share folders with creative cloud. Some computers can open the files & folders (like my daughter who lives elswhere, but others can't open the files to view the videos and yes they are my folders. Maybe I will have to swithch to dropbox where I never had problems sharing files???

Hello,I have a problem on my creative cloud app. I've added some foldersto a creative cloud folder that previously had some files under my Mac, when I visit that folder on my iOS app the previous version of what was there is showed and not the new files and folders... The app says It has finished syncing all the files and also the iOS app shows as the description of the parent folder "2 folders" but upon opening what I see are the old files

I know how to share folders and files. I want some guests to view my videos. It works for some guests but others can't open the files inside the shared folder. I spend many hours trying to find the solutions on forums etc... Can someone explain to me what is happening?