Creative Cloud Services

I received a link (e.g. http://adobe.ly/1AbcDEF) from my advertising agent which gives me acces to his shared CC Assets files.Until recently I was able to download the featured .ai files by klicking on the item and go to "DOWNLOAD" --> "ai (Original)".Unfortunately it is no longer working that way and I only get a white screen.Already tried with several browsers with accepting all cookies / allowing pop-up windows.Seems as if nothing would work...

Hi all,I've just created a new Instagram account for showing my designs and I've downloaded the Instagram app on my Android (Galaxy S4) phone.  I'm able to share my .psd files to Instagram directly from the Creative Cloud app, as well as generic image files (gif, etc).  However, when I try to share .ai files to Instagram I get an error message, "Unfortunately, Instagram has stopped."  Has anyone seen or fixed this problem on any kind of phone? Is this a known issue?

When I try to access my assets in creative cloud, I get a spinning wheel that does not stop and can't get to my files or fonts.

Hi ForumI have been using Typekit with Photoshop (and Illustrator) for some time now and on Saturday morning (26th Sept) it seems to have stopped working.I have:Restarted Creative Cloud - several timesUninstalled and reinstalled Creative CloudUn-synced and re-synced Typekit - for the fonts that I want to useI am using a Macbook Air and attached some screenshots if that helps.ThanksEnor

Hi,I'm having trouble switching on File Sync, which means I've not been able to download anything from the Market. When I select 'Turn on File Sync' it just seems to think about it, then do nothing. Then when I go to preferences, it says file sync is off. I can't see an Adobe Files folder on my hard drive either. Help!

This is still an issue for me and has been for over a week. Latest Safari and the latest Chrome, different emails, they all produce the same result for me.Sounds like the same issue that @Quaetapo8060347 reported.Mac OS X 10.10.3

Adobe CC just auto-updated to Version 2.1.1.110. Upon completion, first thing that pops up is an error:System is complaining about CCLibrary node.exeI clicked OK and got the second error:Here system is complaining could not assign job to spawned process.Again, this is on a brand new auto upgrade.Anyone know what going on and how to solve?Thanks

My Creative Cloud Files folder is not syncing my files. There used to be a blue or green arrow that showed which files were synchronizing and which were already synchronized. These arrows are not showing up anymore. I do not have any updates and I already logged out and logged in.

Is there a solution for the upload of large zip files to work in Creative Cloud? I can almost never get an over 100MB zip file to upload. It starts ok and often even finishes but it stops at 0 seconds or just changes to error. Under 60MB zip files go usually just fine. Copy and dropbox work well with larger files.

Hey! I've been using CC for some months now. At first everything worked well and I was very satisfied with the reliability of the syncing.However it was some weeks ago when I noticed that my Windows 8.1 machine was not syncing files anymore. No files are being downloaded nor uploaded to the cloud. My CC works perfectly on my work computer which i a Mac, but my Windows PC at home is still not working.I've crawled through these forums and tried every fix I could find but none of them work. I've uninstalled CC, removed options.idx, even removed the CoreSync folder completely after uninstalling but nothing seems to fix it. I thought it might be a temporary glitch with the CC servers so I waited a few weeks.Just installed it again, still not syncing files, just fonts.EDIT: This morning files sync started working again. I've no idea why it was broken but now it's syncing like it's supposed to.

Hi - I'm having problems with syncing. It started today (never had this as an issue before) with fonts from Typekit disappearing whilst using ID. I logged on to my Adobe account, the fonts would re-appear (although a couple would not download due to an error, but then would download OK on clicking retry) and then within 5 minutes I would be logged out again. The cloud icon disappears from the top bar all the time so I have to go back and do the whole logging in thing again. Now it greys out and has crashed once already (have saved crash report). I had a power cut whilst working yesterday, could that have messed up something?

I would like to know if there is a way to share gallery pictures in a manner where the visitor is not able to download the pictures.  I would like to show my work but not have the visitor able to download and make their own prints from my material.  When I share a folder, they have the option to download the image.  Goes the same as drag and drop but was hoping that they will not be the high resolution images of my work.

Добрый день!Столкнулся с проблемой, после обновления Creative Cloud до последней версии, он перестал синхронизировать со Шрифтами и Файлами.Подскажите пожалуйста, с чем это связано и как решить данную проблему.Заранее спасибо!

We are in the middle of a big book production of 250 pages and the files are not in the CC panel.I have deleted the OOBE content and downloaded the latest CC app to my iMac.Problem started yesterday. (I think)

Just updated CC application (1.9.0.465) and my sync folder changed back to the default (C:\Users\USERNAME\Creative Cloud Files) from what I had set in preferences (D:\Creative Cloud Files)I work between two locations and this just created a file-management quagmire for me.When I changed my preferences back, files that synced to C:\User\Creative Cloud Files weren't moved to 😧 driveCC is now uploading 😧 back to the cloud (all 25GB of it) even though the files were up-to-dateC: files still aren't in 😧 (haven't moved them manually yet), so I worry these will be deleted from my 2nd location computer if sync completesHas this happened to anyone else, and how did you fix it?Thanks in advance!- John

zie hierboven. De mapjes hebben geen cloud weergave (dus geen groen vinkje, waaraan ik zie dat de bestanden up-to-date zijn).Synchroniseren werkt wel, dus alles doet het, alleen de weergave is niet goed... Weet iemand hoe dit komt? Maar vooral: hoe los ik dit op?

I already blocked as below url.Sync/Store/Share Core Creative Cloudhttps://creative.adobe.com/api/assetshttps://creative.adobe.com/api/collectionshptts://creative.adobe.com/api/shareBut one of user create file on C:\Users\Administrator\Creative Cloud Files it is sync with web cloud and another pc.I saw  sync on or off function in set up tap.but I want block sync for all users as administrator.

When trying to Collaborate a Library, I keep getting an error message "An unexpected error occurred. Please try again." I have quite and restarted Photoshop, restarted my MacbookPro, tried Chrome and Safari and still get this message. Is there something wrong with the Creative Cloud service? Is anyone else having this issue?

When I first installed Creative Cloud and use the file syncing, I had a green check next to my files, or blue arrows when they were uploading. Now I have nothing, but the files still sync. The files just don't have the icons next to them.I'm running the latest version of the desktop app (2.2.0.129) and Mac OS X 10.11.

Hallo,mich nervt etwas, daß CC immer den Ordner "CC Files" in der Seitenleiste anlegt. Wenn ich ihn dort manuell entferne, ist er spätestens nach einem update wieder da. Kann man das nicht permanent unterbinden? Ich nutze die Dateisynchronisierung nicht und daher stört mich der Ordner eher.Danke für Eure Hilfe!Markus

My CC desktop app is endlessly syncing on my Mac. The files sync normally but the app syncs forever and never reaches the green checkmark/sync complete stage like normal. I had a discussion via DM on Twitter with an Adobe support agent about this earlier today. He suggested i should post a thread here. A screenshot I provided him today is here as our my log files...in the ZIP at the link below.Things that he had me try today are:- clean tool to remove CC completely- reinstall CC completely- uninstall the CC desktop app- resync entire contents of Creative Cloud files (twice)Any suggestions would be appreciated!Scotthttps://dl.dropboxusercontent.com/u/36159424/Archive.zip

Hi, after the last update of CC I have the "link no longer active" issue with my online files.Could I get any help regarding that?Thank You,S.

In an attempt to create more storage on my creative cloud I permanently deleted the archive and then 'removed' several files from the folders without moving them to archive first. Now I'm still out of storage, but can't 'permanently delete.' What should I do?

I was writing a screenplay and was saving the master file on CC. However, my 13" MacBook Pro was having frequent crashes due to kernel panic attacks. I proceeded to continue writing my script in my Mac in Safe Mode, since the computer wouldn't start the normal way. Just as I was finishing my script, the computer stopped working altogether and I was forced to purchase a new hard drive, and reinstall my OS X Yosemite. When I searched my CC files folders, it was completely empty. What happened ?

I have run an update of my Adobe CC (InDesign, AI and Photoshop) which also included file sync. However due to some issues I have lost a couple of folders with InDesign, AI and PDF files that were stored on CC. How can I recover them?