Creative Cloud Services

In the past I shared a folder of photos with various people. It worked for a while, but yesterday folks could not download images, receiving a message that the file did not exist. So I removed the public link to the folder and attempted to create a new one, and got the following message. (I got it again this morning when I tried)I tried creating a new link to a different folder, and was able to create the link, but when I clicked on the link, I got this message.This has only happened when trying to share folders. Sharing individual files works as it should. I do not want to use the collaborate function to share these, as I want to restrict write access and not require an adobe id. Anyone know what's going on, or have a similar issue? I tried chat support yesterday which did not help.Thanks in advance,Dan

Hi.I reach my 20gb storage limit the other day. Today i went through the folder and moved and deleted a lot of stuff. As far i can tell i removed aprox. 14GB of files. CC still tells me i am at 20.03 GB and have reach my limit.I have tried the ye old restart of the application and have moved some files back and forth. It wont realize that i removed a bunch of files. When i look at the online archive it seems to have removed the files there as well.What do i do?I am on a iMac 27", late 2012 running OSX Yosemite 10.10.2

Some Files failed to Sync due to server error in Creative Cloud such as the following files: dva core, dynamic link,alignment link, adobe AGM-MPS-Cool Type-PSL-PDFL-,ICUDate, mediocre,QTGUI, Backend and nothing wrong with internet connection because all the other files updated.

We've been having files "disappear" from Creative Cloud. Anyone else? Known issues?

Hi, i'm having a problem with my creative cloud desktop app. Currently i'm given the message 'Some files failed to sync'. I've signed out and back in again, I've closed the app several times, and i've restarted/shut down my mac a few times but nothing solves the issue. I've had a similar problem previously which was resolved when I sent my log files to somebody. If anyone can help it would be much appreciated.Cheers, J

hi, how do i share big files using the creative cloud , it says download the crative cloud connection, but then sends me nowhere that says that

I have multiple archive folders - what's the best management protocol and can I stop this from happening?

Now I have 4 "xy.LRCAT", before 2. And I fear somewhere on C:\ is a sync-CAT? I do not want syncing! I do not want cloudspace or transfer any data on wire.Syncing happens from mobile phone to PC. LR mobile is allready deinstalled from mobile phone.1.) Help me to deaktivate syncing (and using cloudspace) forever.Geht es auch deutsch?: Vermutlich hat sich auch wieder irgend ein Sync.-Katalog auf C:\ ... eingenistet? Platzprobleme auf C:!Warum frägt das Programm nicht vor der Anlage der Kataloge wo man diese gespeichert haben möchte? Das wäre die beste Lösung! Ständig wird einem C: vollgeräumt.Synchronisieren wird ja auch für die Aufnahme von Bildern aus Verzeichnissen in den Katalog verwendet. Verwirrend: 1 Begriff für 2 verschiedene Aktionen!2.) Sollte ich mir eines Tages LR+PS online nicht mehr leisten wollen, sind dann all meine LR - Bearbeitungen weg? Muss ich dann zuvor meine > 30000 Bilder "exportieren"? Oder gibt es die Möglichkeit automatisch nur die Bearbeiteten in dieselben

When I try to view assets on cloud using Firefox 37 I get this responseThis page is temporarily unavailable. We'll be back soon.We're working quickly to resolve the issue and we're sorry for the delay. Please check back or see our status site for updates. Also, help is available in the Creative Cloud forums.Thanks for your patience!seems to show OK in IE but not Firefox  ------ is there a fix for this.Thanks   Frank

I need help getting Yosemite to sync

Numerous files have gone missing. The folders are there, but there is nothing in them. Also, I've checked the archive folder, and it is also empty.

my files are not coming in assetsI get this all the time

Hello,why I'm trying to share folder on Creative Cloud and nothing happens.1. I select my folder2. click on Collaborate3. enter the email of the person I want to share my folder with4. Click on InviteNothing else happens, the collaborator doesn't receive an email (he has an Adobe Id) and the name does not appear.Before today, I always had an error message and since today, no error message but nothing else

..., one with "(unknown)" and one with "(<email address>)" added on the end of the folder name. The one without an addition to its name seems to be functional (syncs files added to it). Can I delete the others?

Video: https://helpx.adobe.com/creative-cloud/how-to/creative-cloud-share-files-collaborate.html‌I would like to get a notification when my co-worker edits and updates a file in our "collab" folder.The file updates, but I do not get a notification and it does not show on my activity feed either.Please help out

I am trying to allow a collaboration on my Adobe Muse site and am following the directions set forth on the Adobe help board.  However, when I right click I do not have the option to click collaborate.  Do I need a certain subscription for this or what am I doing wrong?

I was working on some illustrator things, everything was fine, and when I came to open a file all my files except the ones I was working on that second have just disappeared! I can't get onto the archive and I have months and months of work on there and my deadline is on Wednesday!! I am panicking,I didn't back them up on a hard drive because I though the cloud backed them up in a similar way to dropbox. Please help!!!

Hello all,I would like to share a movie with some colleagues to get some feedback on the progress thus far.  I would like to restrict the video to read only so that no one can download it.  All this is fine until the recipient receives the link (they are not CC subscribers).  The video does not play for the person I am sending it to.  It shows up with just a still from the video, comments are available to make. So is this supported by the creative cloud?Many thanks!

I have been sharing folders on my creative cloud in order for clients to download images after shoots.  I just got an email from two of them saying they couldn't download any more.  One of the galleries I was able to take offline and put back on with success.  The other one I just found out about and I am traveling.  It's a large gallery (4+gigs)  so I cannot do this remotely or quickly.  Is there a way to fix this?  I am not over my storage limit on CC as I thought that could be an issue. ‌

When I go into it, it says the files are not syncing, but when I go into the files it says that everything is ok. By the way there are no files in there to sync!

I've been using the creative Cloud desktop app to sync to the Creative Cloud files folder and share large files. It's been working fine up until now.I get "Some files failed to sync" on my CC desktop and when I click "Learn More" I get  "Unable to Sync "File" due to server error" (see pics).I'm on:MacBook Pro (Retina, 15-inch, Mid 2014)2.8Ghz Intel Core i7OS X Yosemite 10.10.3All my CC apps are up to date.Any fixes on this? I haven't found a straight-forward answer from Adobe yet. At the moment I can't use my cloud storage at all because it's unreliable and doesn't work. I've reverted to Dropbox which never fails me.

About a week ago I installed the new Lightroom CC, but the program would not work. Going off of a tip from this forum, I signed out of Creative cloud and then signed back in. Well, that solution worked as far as Lightroom CC went, but since I signed back in, my assets tab has not worked correctly. The Files tab just has a continual spinning wheel, and the fonts that are actively syncing on typekits do not show up, there is only a button to "Add fonts from typekit". So, upon searching this forum for a solution to the problem I found this page: Creative Cloud desktop app | Unable to turn-on File sync‌. When I attempted that solution and entered the given code into the command prompt, this message came up: Could Not Find C:\Users\Lauren\AppData\Roaming\Adobe\CoreSync\options.tix Somehow, it seems I am now missing a component and I am not really sure how the file was deleted or moved. I am not sure if this is something I will be easily able to find, or download online. I am on windows 8 an

I am seeing multiple file sync errors -- 72 files currently. I've checked the KB and looked at the usual causes -- it's not odd characters in the filename, excessively long file paths, nor files in use by other apps.Pausing and restarting the file sync does not resolve the issue. Neither does a full restart of the machine.Please advise.[EDIT] - I neglected to mention that this is occurring on a machine running Windows 8.1.Thanks...Karen

Hello,For a few days I have been trying to access my files on Creative Cloud web without success. I´ve got this message only:"Page temporarily unavailable. We will return soon." "We are working quickly to resolve the problem and apologize for the delay. Check back later or visit our website for status updates. In addition, you can get help in the forums of the Creative Cloud.Thank you for understanding!"(I used Google Translate)Somebody help?

Hi there, i am the secretary for a nonprofit.  i have the whole creative cloud.  the president just got the indesign only.  how does he access the files that i have created and saved on the cloud?  thanks, aj