Creative Cloud Services

Creative Cloud is not working on my desk. No data synch.

My colleague cant synchronize files since the update that the Creative Cloud did today automatically. Does anyone know where the problem might be and how to solve it, please?

Since the last update all my files have disappeared from my computer, even they seem to still be in the cloud (I hope). How can I fix that? Thanks.

up to 12 archived folders now... any ideas whats going on?

This is occurring with a window popping up stating 'Core Sync has stopped working' more than once an hour, on both my laptop and desktop, both running Windows 7 64bit.I just spent over 40 minutes on the phone with adobe tech support, to finally be told to turn file sync off in the creative cloud app at some point, and then being instructed to sign out and sign back in to the CC app, whereupon I was told the issue was fixed. I asked if I could turn sync back on, and was told no, as the problem would recur. I asked then how I was supposed to use file sync then, and the tech simply disconnected. Shortly after this, the window popped up again though file sync was still paused.So spending this time has solved nothing, I still have this problem on both my computers, support simply bailed on me, and I'm paying $50/month for this...and the window just popped up again.How do I fix this other than simply turning the creative Cloud app off? I have looked through the forums some, but only seemed t

Creative cloud (version 2.1.0.108) is not syncing. The older version on my other mac is still working. On the Files tab there is just the loading animation. Any solutions?

Does Adobe offer an online file conversion service of various file types to .jpg?  Wondering if such a service is available and what file types it supports.

there are 5 of us that share one folder in creative cloud. all 5 of us have our own CC accounts and share one folder in one of the file CC accounts. These files, from time to time disappear and we later find them (all 400 files) in the trash can on each of our desktops and in the CC's archive folder. Somehow, CC is deleting our files? Not sure how to resolve that. We all use Macs, some are the latest OS some are a little older.

I have a separate hard drive where I store everything. Can I put my creative cloud folder on it?

Hello,I am just concerned about saving some stuff on CC. I have plenty of files there but I still do not know what I should do. Example:I am working on a file on InDesign CC, then I save it to the CC Desktop folder... now, if for some reason, I don't have CC any more, will that file be gone? Or are they also saved on my computer?Do I make a copy on my computer and save one copy on CC desktop folder? Or an alias?Thank you.

My Creative cloud is unable to sync.

We have recently started using the on line storage facility with the CC for teams licences we have.The plan being that several users can work on the same project at the same time.However, we are finding that syncing of the files is taking a very long time, making the collaboration aspect unworkable.As an example, we have 3 users set to collaborate on a project, all assets are uploaded and synced to the cloud initially, all can access the project folder from their own machine/account.Our problem comes when someone makes a small update to a file (Lets say an InDesign file) and that change might be a small update of text.As it's only a small change you would expect that to sync with the shared project folder very quickly (We have a very good internet connection here), but we are finding that sync can take anywhere between 5-20 mins before any of the other users can access the latest, amended version.The sync progress will state syncing 19 of 1120 files (For example) as though it is checki

I uploaded my photos to creative cloud to share with a client.  Unfortunately, a lot of them show as a white thumbnail, not a picture.  When I send the link, you scroll through the photos and a lot are white thumbnails.  If you click on it, you can see the photo, but its a pain as you can't quickly scroll through and see the ones you like, you have to click to see what it is.  Any ideas?

I wonder how to sync my video from my iPhone to Creative Cloud. Is it possible?

How do I delete files from my creative cloud@

Hi,I work as graphic designer and twice a week I work at home on my Macbook with the cloud. (Indd, Psd and Ai)So I have the software at the macbook at home. I have the same software as on my work. But yesterday I found out that the new files I created on my macbook won't sync to the cloud. The files I added on my work will sync. So the only problem is from my mac to the cloud at the company.I tried to restart the cloud but it won't work. I tried to clean my computer but also didn't work.Can anyone help me with this problem? Or any suggestions?

The files inside my creative cloud folder start syncing then the app stops syncing, displaying the message, 'some files did not sync'. I have tried to enable and disable syncing, but it hasn't helped. Could anyone help?

Hi.I am collaborating with a colleague on a book. I have been careful in that I am not trying to do anything on the files whilst she is. so basically I drop the book folder into creative cloud shared folder. After a while she receives them happy days.She makes edits. And from here it falls down, I can be waiting up to four-six hours before those changes a reflected back my end, even for very small text edits. It just doesn't work. Changes made in a drop box file are almost instantaneous but not with this creative cloud malarky, where it simply does not work as intended.We both see 'green ticks' implying they are in sync, but hers are new version then mine and nothing seems to 'move' in order for us to truely collaborate. This is not even a poor mans dropbox, it just doesn't work.Has anyone any experience with this, or any hints on making it update?

‌how do I delete duplicate or unnecessary files?

Somehow a few of my documents ended up in my Cloud file (Assets). I see options for sharing, uploading, just about everything except DELETE. I'm sure there's an easy way to remove the files, but for some reason I'm not seeing it! Help!--PB

I'm new to CC, but the way I understand it is that I can copy files to my CC folder and send the client a link for them to proof. The only problem is that I'm seeing .BridgeCacheT and .BridgeCache files in the cloud. I know what these files are and what they're for, so I don't want to delete them. But it seems confusing for them to be viewable online, and the client certainly doesn't need to see them.

While syncing file on Creative Cloud the bandwidth and speed of the internet is greatly decreased and cannot figure out exactly why. While syncing 1-4 files the activity monitor (mac) shows that the Core sync is sending 2 mil packages and sending 1 tb. Is there anyway to solve this issue and make adjustments or corrections?

I am confused.

From time to time, unpredictably, I get a small empty window appearing on my desktop with the word "core" in the top left corner:Checking in task manager, "coresync" seems to be using 100% of memory:I have to shut the computer down to get rid of the process.  I believe it may have something to do with Creative Cloud but I don't what it is.   My CC version is 2.0.0.74. I am using CC's File Sync. I am running Windows 7 Pro 64bit OS on my machine and the system appears stable.  I am using Photoshop CC 2014 64bit and Dreamweaver CS3.  My machine specs are: CPU 3770K ; an Asus P8Z77-V Deluxe motherboard; 32Gb Crucial DDR memory;  a Crucial 256Gb SSD for the OS and programs; x2 Samsung 512Gb 840 Pro SSDs for data; an Asus GTX660 graphics card.Can anyone help me with this please?  Will the problem disappear if I stop File Sync in CC?Thanks

Hello, I have recently downloaded the Acrobat Pro DC app onto my MacBook Air.The main thing I am looking to ensure is that when I produce and edit PDF files in the app they are NOT uploaded to a cloud but remain on my local hard drive. I would have thought there was a button or setting in the app's preferences that I could turn on or off but apparently it has to do with dropping them into a folder called Creative Cloud Files. A long frustrating chat to an Adobe chat person did not resolve this problem. The app has installed ok and opens but I cannot seem to find the Creative Cloud Files folder anywhere on my hard drive.....