Creative Cloud Services

I've been saving my work files for InDesign on Creative Cloud for over a year.Each file is 75.5 MB. Only a few have been archived...so I have plently of space.3 weeks ago, I switched to Shaw Cable (British Columbia) from another local provider.Since then, I can't upload or download my files to or from Creative Cloud.The blue bar moves slowly...stops and everything quits.I've been on the phone with Shaw Tech Support.10 MBPS is what we're getting.Speed and connections all check out. No conflicts with router.But still...no uploads or downloads complete.They have no answers.This weekend we tried my son's service in Seattle.It worked fine.Also tried at a different location in Seattle...and it also worked.So what's wrong with Shaw Cable?Please help if you can.Thank you

Hi, I watch the videos of Creative Cloud Page but my doesn't seem like that, I don't have same options and I can't download a folder for example.Can 't be a folder shared?Thanks

This section of Creative Cloud is experiencing unexpected server errors.Because the synchronization of the file is not completed, the alert of the above sentence appears; how can be settled?

When I got the errors, I deleted everything from my cloud space - moving it all into Archive. I then cleared out Archive. So I had 0 files in my cloud account and 0 files in the archive.I left it a few hours, rebooted my PC, and went back in and synced again. I got the same message come up saying sync errors and that I still had the same 10.48 GB in my cloud folder - which is nonsense

When we try to upload a file into our cloud, the upload will start and finish as usual. But after the upload has finished, the files aren't there. There's no error, the upload just stops. The problem isn't tied to a specific kind of file or browser and it also doesn't matter how large the files are. Can anyone help, please? Thanks a lot.

The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)Anything helps. Thanks

Why can´t I delete files in my archive on my Creative cloud account? it keeps saying "Something went wrong. Try again."

Can you work from one and the same folder with 2 persons in the CC team package?

Hi yall,I just posted this on this forum but I realize I'm about the only one to do so in French. So I post it in English. I might reach more people able to help me.Though this is just the same post, I realize, while reading all the other messages, that though the Adobe Softwares are great, their ability to manage the cloud is ... far from perfect.So here is my post.Since a few days (even weeks, now), I can't synchronize my files on the Creative Cloud.In the menu bar, the Creative Cloud Desktop icon appears like this and the Creative Cloud Destop window like thisI don't have any problem to sign in with my Adobe ID though.If I try to get to my files (uploaded in the Cloud before this synchronization problem occured) with a navigator (Safari) at https://creative.adobe.com/files#, I always get the following messageYour account is undergoing routine maintenance.We're working to improve the overall performance of the Creative Cloud files experience. Your account will be accessible again sh

CC versions up to date, OS X 10.9.2. 3.2 G i5. Applications currently running : Linotype FOnt explorer, Bridge, Sublime, Codekit, iTunes, Chat.Trying to copy files to the Create Cloud folder invariably leads to an infinite beachball if the comp has been in sleep mode.

how do i select files on my computer to back up to the cloud?

I have made uploaded and shared 7-8 QT H.264 movies to the cloud. I just made 2 more and upload them to the Cloud and when I want to share them I got a message that it could not be share at this time. Any ideas?

i have uploaded many important files to the cloud, but I how do I see them and dowmload them?

How can i delete files from the cloud (settings are privat)

after trying to sync a pc to my creative cloud folder, almost all of my files were deleted from the cloud, and I cant acces the archive folder on the web..i needed to restore all the files from my trash manually and now I hope that all the files are there... Why this happened? why cant I reach my archive folder on the web? I am not going to use this service again! I believe I can sue adobe for this kind of stuff...

If only one computer used, what does Sync do for it? Storage only?

The creative cloud on my laptop (which has been syncing all my files until today) now says that file sync is "coming soon!" when I try to access my files. Is the sync feature down?And, Adobe, I used to love your products! What happened to your standards of providing quality products and service? It seems I am on here every other day with some new issue!

I wanted to sync my digital Brandbook and got some errors?

After having many issues with constant syncing between my devices I have opted to uninstall the CC app from my machines and moved all the content to Dropbox!However, I am now trying to delete the contents from my CC storage via the web browser. When I move the selected folders and move them to the archive it moves the folders but when I refresh the page they reappear as if they haven't been removed and if I view the archive page it is empty!How can I delete all the content from my CC storage?

Our creative team currently uses DropBox for Teams to host our creative files which allows a member to create a file in one of our team folders and then that file is automatically synced to each of our member's local copy of that team folder so that we can work on a file or groups of files in a collaborative fasion. This is a oppsed to sending files, or links to files back and forth from person to person. This is really intergral to an effecient work flow for us. Can this be replicated with Adobe Cloud? If not is this something that can be rolled out in the future? The DropBox setup is great but we'd rather have it centralised through Adobe Cloud rather than having to have redundant services, as well as costs.Thoughts?

I have been having problems lately getting files to sync from my Creative Cloud Files folder. It will tell me the file failed to sync and I click the "Learn More" button and it just says "Unable to sync "Minimal Slideshow.mulib", no real information about why. So I took the file out, logged out, quit Creative Cloud, restarted it, logged back in, put the file back in and it fails again.

Trying to use the Creative Cloud Desktop app to manage my Adobe Audition Files. The entire folder structure syncs, but individual files keep failing. The desktop app does not show any useful messages, but I found this error in the CoreSync.log file.ERROR: Copying file: {"cause":"infected_asset","message":"In the file 'Track 1_004.wav' the signature 'null' has been found"}This same error goes for pretty much all my files. Now if I take the same exact file and use the web uploader, it succeeds with no issues. My other computers will download the file, and my original computer does not download any duplicates. I tried Adobe's support chat but that was a joke. They said there is no technical support for the Cloud Desktop App and that I need to go to the forums.Anyone have any idea what's causing this error?

Dear Support, Within these few days all of my cloud files that have been stored in Cloud can not be access with public link. Not only my User but also my whole team users. The file completed uploaded and I can download it back. It appear that Page is not found when we use public link. Looking forward to you feedback.Dara

After the CC update, my CC desktop app is syncen for three days.How does I solve this problem?

Beim Herunterladender Datensynchronisation zeigt mir das System "Fehler 86" an