Creative Cloud Services

according to the app, I have 3gb of files in the adobe creative cloud. I can't find any of them. How do I find them?

I am trying to set up my Microsoft 365 email using my custom domain which is connected to my Adobe Portfolio website. To verify ownership of my domain, Microsoft requires a TXT file to be added to my website, but I cannot work out where or how to do this in Adobe Portfolio. The TXT file needs to be added to the File Manager or FTP Tools, but these don't appear in the settings section of Adobe Portoflio. Has anyone done this before?

Hi! I am trying to change my primary email address on Adobe ID for my Behance to one I previously used with a deleted Behance account (I have confirmation that the account was successfully deleted). However, every time I enter the new email, I get a message saying that this email is already in use. I thought it might be because the email I want to switch to is used as a backup email for the account. But I tried removing it from the list of additional email addresses, and the error still appears. I would appreciate any help.

Hello, is it possible to download all of my created content, including libraries before I close my account? I thought that everything in the cloud was mirrored on my desktop app but apparently not. Thanks in advance.

Hi All,   I am trying to use Fallout report , where am confused with the maths of how the grey section is calculated starting from the third step. Let me explain -  Let say , i have 100 visits at the first touchpoint all in green bar. Then the second line (second touchpoint ) I have 7% green and 93% grey. This means that out off 100 users 7% visited and 93% dropped out off the 100 visits. Now, at the third step ( where i have a doubt) - I have 5% in green , which is (5% of 100 visits) and 31.4% in grey. I want to understand how is this 31.4% (in grey column)  been calculated.  Attached is the url for reference -https://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/visualizations/fallout/fallout-flow    It would be great if anyone could help .

Hi, myself and a colleague are both having an issue with the syncing on the library lately. I was working on a cloud asset and after some time from saving/updating i closed the file and the last update to the asset didn't take. When i try to re-open or edit the file does nothing - it WILL NOT launch the file again. After restarting PS the asset is de-linked and i can't get it back. All copies of it are stored through the library so now this file which had alot of layer comps and assets is completely gone - this happened to two others i worked on as well!I even tried to check my local temp file for the psb which gets geenrated there and it was a png image and no other file, its wrecked. it shows broken in the library list like in the image.  I am now considering keeping de-linked versions of everything in files as well to restore them, which totally defeats the purpose of having a library like this really. 

Hello there! I have an annual subscription to Adobe. But for some reason today all the programs have gone to the trial version. What could be the reason for this?

Hi there! Need help. I lost access to edit my projects on Behance after a colleague canceled their subscription. My current account is linked to my personal email, which I used to create my Behance profile years ago, long before the subscription. Now, I've noticed a new Behance account has been created using my personal email, and I can't switch back to my old account with all my projects. How can I restore access to manage my original account and existing projects on Behance? Screen from Behance page please see in attachment. Thanks in advance!

I have downloaded and used several Adobe-Products while studying abroad with a school account. Since I'm not a student at the school anymore, my account was deactivated. When I tried to delete the Adobe-Apps Creative Cloud opened only showing the message: {"error":"invalid_credentials"}  I'm also unable to log into Creative Cloud with a different account because the schools log in site opens automatically when I click "help" -> "log in with browser". Is there a way to fix this problem on my own or do I need to contact the school?

I have zero trust in this service now. Thank god what I lost isn't work I can't redo fairly quickly. I had literally 13 files vanish from my Creative Cloud folder and from my photoshop history. I was reviewing files, clicked the X on the window to close Creative Cloud, and when I came back to photoshop all the recent files I'd been working on vanished and showed files from 2 months or more ago. There is nothing in the archive. I am beside myself. I am never going to be able to trust this service again. The files aren't even in the 'deleted' folder. If anyone has any ideas go ahead and send them my way, I still lost something like 30 hours of work.

Unfortunately, my Creative Cloud apps (Mac) can no longer open in full-screen mode. When I try to maximize the screen, I only see the + symbol, which does not change when I use it. Normally, you can switch between full-screen and windowed mode using the + symbol. This still works with all other applications, just not with the CC applications anymore. Can someone please help me? Thank you very much.

       

Is there a way to duplicate a live site so that I can tweak the design, without effecting the current live site? 

Hi! I've read through a ton of posts, but none have been able to answer my question. While trying to organize files today, I had issues accessing my Creative Cloud Files from my file explorer on my desktop. When I looked it up, I found a notice on Adobe's site that Synced Files have been disabled for personal accounts, so I assume that's why I'm having issues accessing my files. I eventually was able to gain access to these files, but herein lies my question: Should I migrate all of my Synced Files over to Cloud Storage? Cloud Storage doesn't seem to have the ability to save anything other than .ai, .psd, and .xd files and I use Synced Files to store many Premiere and After Effects projects so that I can access them on the go on my laptop. I don't want these files to be errased one day, but uploading everythign to Cloud Storage seems unfeasible, due to the file type restriction. Why are these two locations different? Is there some function I can use within the app to com

Hi, above are two header cells, but they have only come across as one. Can I split them in adobe?

As a Creative Cloud member, you can access an incredible collection of 30,000 fonts in your membership. With such an extensive range at your fingertips, selecting the perfect font for your project has never been easier. If you haven’t checked out https://fonts.adobe.com/fonts/ you should see what you’ve been missing. Check out this article to get started with Adobe Fonts.   Adobe Fonts offers thousands of fonts from over 150 type foundries as part of your Creative Cloud subscription. All fonts are licensed for personal and commercial use; read about the font licensing in full in the Terms of Use.   The licensing information in these frequently asked questions applies to any fonts added through your Adobe account or added to a website with the embed code we provide. Fonts are added to your computer through the Creative Cloud desktop app.   Dive into the world of typography and elevate your designs with the latest font trends. Your Creative Cloud membership makes it

Hi, is there anyway to select multiple library elemets and download them without having to export library as a .cclibs file?

[Image removed by moderator]   This dialog appears whenever I search for Creative Cloud Files Personal Account items. Can someone tell me how and where to restore my so-called "original item"? Thank you

Hello. I have sent some collaborators invites to my CC Libraries. These users are all on the same Adobe account as me. A few of these users are receiving a "404: Asset not found" message after accepting the invite and trying to access the library. Even though they have accepted the invite, I still see them as "pending" in my screen. Other users are not having issues accessing the libraries. What could be the possible issue here?

I was working in Adobe Express and made a brand using a shared library. I didn't like how it looked, so I deleted the brand. I didn't realize that I had converted the library to a brand, and that deleting the brand deleted the full library. I went to the deleted files section of my creative cloud app and restored the library. It's showing up on the web app, but not any of my desktop applications (Photoshop, Creative Cloud, etc). How can I get the library fully restored to my desktop apps?

I'd like to share my Adobe Portfolio website with editor access to a friend who will create my website. I don't see any options in the settings to add users/editors, any advice on how to do this?

Hi, my Creative Cloud app is currently logged in with my old Adobe account but i my subscription is on my other account. I can't click on the log out button on the app. What should I do to switch to another account?

At my workplace, we have a design team of four people. We share an email address for Adobe Libraries so we can access them in Illustrator and Photoshop. However, one of our team members is unable to access the shared library. Although he receives the confirmation email with the "Start Collaborating" link, when he clicks on it, he is unable to join the libraries. What could be the issue, and is there another way to resolve this problem?

I recently transferred to a new iPhone and downloaded my apps manually. I lost all my  no documents on my Adobe please help, at least I think I did please help!!!

Hi, community! Does Adobe's passkey implementation leave a lot to be desired? Why can I log into my Adobe account just fine on my web browser, but when I try to log in to the Creative Cloud desktop app, it does not work? It tells me to try another option. It makes no sense. I have tried signing out, quitting, rebooting, deleting and recreating my passkeys to no avail. Web browser sign in: passkey works greatCreative Cloud Desktop app sign in: passkey does NOT work. I'm running on two machines: An M1 MacBook Pro and an M3 MacBook Pro. Same behavior on both machines. Please don't refer me to the Adbobe "Having trouble signing in" or "How to use passkeys" documents. I've tried everything in them and I am super frustrated.