Digital Editions

Cannot deauthorize ADE with usual procedure in Finder

I just buyed and downloaded a new DRM unprotected epub book. ADE 4.5.10 (Windows 10) accepted to load the book in the library but refuses to open it (Message says in french "Des erreurs ont été détectées dans cet élément" which translates to "errors detected in this item"). All previously bought books, protected or not, still work fine. The book opens correctly in Calibre or in my digital book reader after transfer over USB. Looking in the forum, I tried every possible way to correct the problem, including changing the system date to a prievious day, uninstalling/reinstalling ADE, modifying the file date attributes, deleting and reimporting the book, rebooting etc. Nothing worked. Installing the backlevel ADE 3.0 however works fine and the book opens correctly. Reinstalling ADE 4.5. won't change however. Displaying the permissions info from ADE shows: Licensed to : Unknown, and all 3 operations allowed to any device, like all other unprotected epub books. Of course my computer shows in

Hello, when I try to open an ebook in Adobe digital edition, a error message appears: "errors detected in this item". Does someone know what can I do to fix it? Thank you

I have been trying to access my library books on my Kobo and it continually tells me that the device is not authorized. I have connected with Kobo support and done all of their steps to fix this issue, and still am not able to access my books. 

Hi,I've downloaded an ebook (epub format) from a MLOL Library and now I have some problems with the upload into my Kobo Aura.When I try to upload the ebook into Adobe Digital Editions 3.0 this happens: "problems with the licence: E_ADEPT_REQUEST_EXPIRED" (I've attached the screenshot even tough it's in Italian).What can I do? Can you please help me so that I can read the ebook on Kobo? I haven't had any troubles with the other ebooks so far.Thanks

Wie offenbar schon viele andere habe ich das Problem, dass die Autorisierung fehlschlägt. Via Foren dreht man sich im Kreis.. Es gibt keine Supportmöglichkeit oder sie ist nicht auffindbar. Deshalb ein Hinweis an alle, die dasselbe Problem haben: postet es hier, damit ADOBE realisiert, dass es vielen so geht.

Hello everybody.I face a problem with my pcWhen I open the Adobe digital Editions app, I can't se my books that I can see on my phone.Chacking my details, I found out that the app in my pc is authorized to another email of mine. (yahoo)I tried to deauthorize it but the app asks for my password. I dont know that password, so I cannot deauthorize it. Checking with the adobe helpdesk the clerk told me that he can't see the yahoo email, only the gmail (which is the correct) .Any ideas on how to deauthorize and re authorize with the proper mail, so that I can see all my books on my phone and pc?

Bonjour,Je voudrais effacer une autorisation, mais le mot de passe est incorrect. Pourtant, j'ai vérifié et il s'agit du bon mot de passe. Merci.

Hallo an alle, leider hängt sich in der aktuellen Version 4.5.11.187303 immer das Programm auf, wenn ich einen eBook-Download in die Bücherei eingefügt habe. Beim Neustart kann das Buch auch nicht geöfnet werden, sondern verhält sich so, als hätte der Transfer noch nicht stattgefunden.Bisher versucht: Umbenennung des Ordners "My Digital Editions".Es kann auch nicht die Lösung sein, auf die uralte Version 3.0 zu wechseln, oder? ...und wieso kann man den Support von Adobe nur tagsüber erreichen und kein Ticket erstellen...? Danke & viele GrüßeKerstin

I am unable to authourise my desk top computer to allow ebooks to be borrowed from my local library and read on my Kobo.I am not a techno savvy person so am looking for a simple solution.Barry Lonsdale

I bought a new laptop, download ADE 4.5 11 , authorised it for new laptop. When I download an ebook from my public library it will not appear in the ADE library. To check I downloaded a sample book from the Adobe website and it worked. What is going wrong? 

Hello! I'm using Adobe Digital Editions on Windows 10 and I tried to download a book (https://archive.org/details/herculepoirotsca00chri/) in PDF with Adobe Digital Editions, but the E_STREAM_ERROR appears! When I wrote to info@archive.org, they said you can download it if you use the software on Mac.If someone is using Adobe Digital Editions on Mac, please download this book (to download books borrowed for 1 hour use https://docs.google.com/spreadsheets/d/1ZQ8rGeD7dg32q0KDNWEOX9x24uGBjOKIFx-xEUIlq0k/edit?usp=drivesdk), upload it on Google Drive and send me the link, please!

I have an EPUB file with video, audio, pictures and text on a deisgned background.  They play and display fine on MAC version but the background does not fully diplay. On the WINDOWS version, the audio icon does not display and will not play audio but the background, text, video and pictures display and play. I need a solution thta will work in the PC environment. MAC has "Books" that plays the multi-media epub files great.  I was hoping Adobe would be the solution for Windows. Any suggestions as to what is going on or something that will work on PC?

Hello, I have been trying to read a book I purchased using adobe digital editions and this is the error I got:"the vendor account you entered is not associated with the item you are trying to open".Please help me with this issue. The login details are correct.

I have reinstallation on my computer and all was cleaned there. When I installed after this cleaning my ADE my book disappeared. I authorized the computer, marked 'automatically download your synced books, to this device. And my Digital edition is empty. Where is the problem? The same book I can see in the Digital edition on my old laptop. I will appreciate if anybody would be knowledgeable where is the problem, Thank you in advance 

Adobe autobot unable to assist. I borrowed EPUB book from the library. I have Adobe ADE on laptop, I need to re-authorize my E reader. It doesn't tell you how to & adobe doesn't know 

I no longer have access to a computer that was authorized for Adobe Digital Editions. I need to "free up" that authorization for use on another computer. How can I erase that authorization?

not working loggin when password is correct, or even with adobe acount access. 

Hello - I opened my Digitial Reader acc using my work address at the time. I no longer work there so don’t have access to that email anymore. When I log in to change/update my primary email, it says the new email - my personal gmail - is already in use and won’t update.  Adobe Help Chat says my personal email is attributed to a non active subscription. How do I delete this non active account so I can update my Digital Reader to my personal email? Thank you. 

Where do I find my Vendor ID and why am I unable to enter anything into the Vendor ID box? 

I have been authorized on adobe digital app 4.5 I can’t open my book, it blocks when download the book.  I am also logged in and I did in 2 different PCs

We're facing a font issue in ADE latest version 4.5. When we review our ePUB3 file in ADE 4.5 in Windows OS, most of the font are not supported it's been converted in default font. Whereas we don't find any font issue in lower version ADE(3.0) and as well in MAC OS even in later version 4.5. We would like to know, what is the possible cause of the issue or it's bug in latest version ADE 4.5. Thank you for help

My Adobe password can't be restored 

I have a very simply, starightforward question (and a followup comment and reason).Why can't Adobe actually release a version of the software that works properly?  One that you don't have to use workarounds to HOPEFULLY make it work.Comment:  Adobe Digital Editions is akin to a VIRUS.  No matter how many times I uninstall, download a fresh copy, reboot and reinstall, it STILL has my authorization in it's data.  And I was told to install 3.0, and now when I try to download a book, it cannot find the application. Oh, the reason I keep reinstalling is because when it does download a book, the software freezes so that I can't even close it except by using Task Manager.   (using Windows 7 on a laptop with 20 GIGS of memory)

Hello, my Adobe ID has to be reseted due to too many activations. Can you please take care and let me know, when it is solved? Many thanks in advance and best regards Rita Küppers