Digital Editions

Where do I find my Vendor ID and why am I unable to enter anything into the Vendor ID box? 

I have been authorized on adobe digital app 4.5 I can’t open my book, it blocks when download the book.  I am also logged in and I did in 2 different PCs

We're facing a font issue in ADE latest version 4.5. When we review our ePUB3 file in ADE 4.5 in Windows OS, most of the font are not supported it's been converted in default font. Whereas we don't find any font issue in lower version ADE(3.0) and as well in MAC OS even in later version 4.5. We would like to know, what is the possible cause of the issue or it's bug in latest version ADE 4.5. Thank you for help

My Adobe password can't be restored 

I have a very simply, starightforward question (and a followup comment and reason).Why can't Adobe actually release a version of the software that works properly?  One that you don't have to use workarounds to HOPEFULLY make it work.Comment:  Adobe Digital Editions is akin to a VIRUS.  No matter how many times I uninstall, download a fresh copy, reboot and reinstall, it STILL has my authorization in it's data.  And I was told to install 3.0, and now when I try to download a book, it cannot find the application. Oh, the reason I keep reinstalling is because when it does download a book, the software freezes so that I can't even close it except by using Task Manager.   (using Windows 7 on a laptop with 20 GIGS of memory)

Hello, my Adobe ID has to be reseted due to too many activations. Can you please take care and let me know, when it is solved? Many thanks in advance and best regards Rita Küppers

Hello, new notebook, Windows 10 20H2. Pages do not scroll at all. After moving the cursor on the bottom line or using keyboard arrows, to see the new pages I have to "re-fit" the display page - every time. Same behaviour also with former ADE version.Giuseppe

Impossible d'ouvrir un e-book sur un I-pad pro avec ADE... La fenêtre Paramètres / Annuler l'autorisation s'ouvre systématiquement !... Pourquoi, SVP ? Merci

Hi Team, I have faced in ADE 3.0 version "white-space: nowrap" style not supprting in ADE3.0 version, but 4.5 version working fine. Please advice this ADE3.0 bug? Hereisth, I have attached both output  ADE3.30 and ADE4.5 view snapshot for your review. Used Coding:<p>—This is bad. This amount is unacceptable. If this much desecration streams into it, that lake, that <span style="display:inline; white-space: nowrap;">spirit will<span></span>…<span></span>—</span></p> Thanks,Prithiviraj M 

buongiorno , non riesco più ad aprire alcuni Ebook acquistati da La feltrinelli e presenti sulla biblioteca kobo. non riconosce più il mio codice ID Adobe e la pass abbinata . ho provato a togliere l'autorizzazione su ADE ma non cambia nulla , così a rimetterne una nuova .queste sono le finestre che si aprono . qualcuno sa come risolvere il problema ???grazie !      

I have been using Adobe Digital Editions for years, but as I upload more and more ebooks, the program becomes slower and slower at startup.How can I overcome this problem? The program is the only way to read DRM protected, legally bought ebooks.... Andrea

I have been using Adobe Digital Editions for Library ebooks via borrowbox and CloudI am still able to access books from library and open them in Adobe Digital Editions but Today I noticed I am unable to return to library and recieve this box message" Unable to return error returnng item, please authorise your computer first"I contacted Adobe support and I have erased and reauthorised on this computer before posting this message. In Help The authorise computer command in gray so I cannot access/Any suggetions please? Thanx 

Hello, I'm using a Kobo Reader Touch 2.0. For four days I have had the error message: Your eReader is not authorized to open this book. The authorization is done, Kobo Reader authorizes. Contact with Rakruten revealed: The problem is with Adobe. I have already carried out the following steps: Kobo reset to factory settings, restart, date checked (correct time zone), email address of Kobokonto and Adobe matched (same email address), Adobe uninstalled and reinstalled, updates for both systems loaded, authorization deleted and newly authorized. What to do?

Can anyone help me with the following.  I have borrowed an ebook from the library, downloaded it, transferred from ADE to my Kobo mini and authorised both the computer and the Kobo, but I can't open it to read on my ereader.  I get a message saying that the document is protected by ADE and is not currently authorised,  I thought I'd done everything - what have I missed? Any help most appreciated.  Thanks

In ADE is it possible to add another email address  in the Authorisation Information dropdown along with the default one?

Hello, I am getting the following error on several windows 10 computers in a school:-Connection Error DetectedDigital Editions could not connect to the fulfillment server. Please make sure you are connected to the Internet. I have tested on my mobile phone using my own data and works fine . I believe the broadband provider must be blocking something. Please can someone advise me what needs to be unblocked for this to work properly

Buenos días, discúlpame es que hace un tiempo la universidad nos hizo abrir una cuenta para poder descargar los libros virtuales a la cual no me es posible tener acceso, ya que la intención es que la clave pero no es posible perder el acceso.

Hi, I downloaded 2 books to ny Kobo last night and when I try to open them I'm getting the above message. Have been using my Kobo and ADE successfully for a year now. I checked settings on the kobo on ADE and it says it is authorized. Any ideas anyone?

Hi. First I had trouble moving a library book to my Kobo. The msg said that I had to authorize my ereader (it was already authorised). I de-authorized and then re-authorized it. Still couldn't open the book. I could open it on my Windows 10 laptop however, so the book loan was OK.Then the Devices display on my ADE page on my laptop lost all its bookshelves. The Kobo ereader device showed up as attached however I couldn't open it.I also can't add any Bookshelves, and none of the books that I own (as opposed to library copies) are showing.Basically my left hand menu display just shows Kobo eReader and Bookshelves (like folders but with no contents)I did a factory reset but nothing has changed except that the library books I had borrowed previously, and which were able to be opened, disappeared.I have owned this Kobo for about 4 years and probably downloaded about 1,000 library books. Is this a Kobo problem or ADE?

Hi, trying to download ACSM files to my windows comupter. Get the classic connection error detected message. Have tried: re-install, erase and log on again with adobe id, restart computer and also inactive fire-wall. Nothing works. Would appriciate some help, really need to access it for study. 

Hello, why the Digital edition on a PC does not display the book correctly? It is working on my android phone. 

I'm quite disappointed in Adobe's ADE stupid app !!since its the only app that opens licensed PDF files, I have to deal with the worst app I ever seen. very poor, stupid and un-reliable app !!I've countered all kind of problems with that app since many months when I bought books from Google play books and wanted to open them on my PC.I've contacted both of Google and Adobe help center many many many times. it seems Adobe doesnt update that app since long time so it getting worst day after day.Each time the help center reply me they stoped support the ADE, so I have to post my problem here.my problem is that I've tired to open a book via ADE on my PC (win 10), it said (Activation server error)I've removed the book and try to add it again, it said (Check activation)I've tryied to erase authorization, but it said (Unable to erase authorization, please try after some time)I really feel its wasting time to use that app. I've really spent long time contacting both of Adobe and Google Bo

I purchased and downloaded an ebook from Booksamillion in July 2020. I was able to access it via Digital Editions as recently as January this year. Today, I tried to open it, but received a message saying that Authorization is needed. When I start the authorization process, the only vendor that is available to me is CloudLibrary. I cannot change it to Booksamillion, and I do not have a CloudLibrary account. How do I fix this so I can access this book?

I recently had to reset my computer. I redownloaded ADE today and tried to reopen my textbook. It will not open for me. It asks for authorization, but does not give me the option of changing the Vendor ID. The drop-down menu is grayed out and unclickable. I have input my adobe ID, but I don't think it will work without changing the Vendor ID because I bought this textbook through my campus store. Help?? I have a quiz to complete TODAY!

My PDF file has Digital Rights Management (DRM) which restricts the number of printed copies I can generate via Adobe Digital Editions (ADE), however, the size of the printout is shrunk by some percentage depending on the printer I selected.  For example, on my HP Deskjet printer, a 5" x 7" image comes out 4-3/8" x 6-3/16", even though on the printer preferences dialog box, I selected the actual size (100%) for the printout.  It seems ADE adds margins on the side of the page which shrinks the content actual size.  Does anyone know how I can print via ADE without the margins added on or tell me the percentage of shrinkage on the printout from the actual size of the content on the PDF?     Any help would be greatly appreciated.