Digital Editions

I recently purchased a new HP Pavilion Windows 11 Home desktop. I downloaded the ADE 4.5 software.  I am able to download the books, which are in the .acsm file format. However, once I download the books, I cannot open them, the menu on ADE does not work at all, and I can't even close the software unless I use Task Manager to end the task. After using Task Manager, I reopen the ADE software but the books do not show in the Library, so I have to redownload them but then the ADE software freezes again. I have taken the following steps: *Deauthorized the ADE from my previous Windows 10 computer and authorized my  Windows 11 computer with Adobe ID.*Uninstalled and reinstalled the ADE software four times*Checked to ensure that ADE is the default app for .acsm files I have been trying to read Freading books from my library, but I am at a loss at what to do. Can someone help me with this issue? Thank you.

Hi, has anyone else encounterd the problem where DE editions hangs (is unresponsive) for a few seconds then crashes (closes spontaneously) when trying to highlight text? This occurs mostly when attempting it immeditely after I open a file in DE. If I wait a minute or so it is less likely. This occurs with the "Getting Started with Adobe Digital Editions 4.5" epub file. EDIT: I have done some more testing. This doesn't occur if I bring up the right click menu showing highlight, then close it! e.g. the second time I bring up the right click menu I can select highlight and it works OK. Attached: video showing the issue Thanks, Robert Adobe DE 4.5.10.186048Windows 10 Home v 10.0.17763 Build 17763

Buongiorno. Il mio Adobe Digital Editions 4.5 ha funzionato fino a ieri pomeriggio su Windows 10. Ieri pomeriggio si è interrotta bruscamente l'energia elettrica proprio mentre stavo aprendo con ADE un file acsm e da allora ADE non si apre più. Il simbolo di attesa compare per pochi secondi ma poi smette e il programma non si apre, e men che meno apre i files acsm. Ho provato a reinstallare più volte ma non cambia nulla. Cosa posso fare?

I can not erase authorization and get the following error message:Unable to erase authorization. Please try again after some time.I want to be able to re authorize so i can transfer files to my Nook Glowlight Plus

I just downloaded digital editions to be able to read some books. It seems it has logged automatically in with a very old mailaddress of mine (which I don't have anymore). The only way to log out is tot type in the password of the old mail address, but I don't have that any more and I can't access the mailaddress anymore either. How can I start all over with a new mail address and password?

Hi. I download an ebook, but trying to open it with ADE, to transfer to my ereader, I get this error.I have no clue of computers; contact center doesn't help me, and I'm Dutch and my English isn't too good ... I would very much appreciate if someone could help me step by step 🙂  It says my laptop is authorized for ADE, so have no clue what i do wrong?

Hi,I have issues where I cannot deauthorise an account linked to adobe digital edition on my Mac.The password is long forgotten and the email can no longer be accessed as it was removed by the provider once I finished school. Has anyone had any success in deauthorising an account to set up a new one? I'd really like to be able to use my kobo.Thank you! 

I'm working on PC, ADE was working well yesterday. Today, ADE is opening but the screen stay white without opening my book. I delete and re-install ADE but it's still the same.What could I do to be able to read my books ?

Can't open my e-book on my Android keep getting this message: Error getting License. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED.I managed somehow to open it on my Mac, but when sincronize it with Adobe Digital Edition on my smartphone it doesnt open it and always show this message: Error getting License. License Server Communication Problem: E_ADEPT_REQUEST_EXPIREDHELPPPPP!!!!!!!

I'm trying to authorize Adobe Digital Edition on my computer, but I keep getting incorrect login ID or password.I am using my Adobe account to authorize, I've trying reinstalling and changing my password to have no special characters but nothing works.Any suggestions?

how do I reset my password ?

En glissant le livre de mon PC vers ma KOBO, message d'erreur : CE_COPY_NOT_ALLOWED - Vous n'avez pas le droit de copier le livre. Impossible de transférer le livre vers liseuse KOBO.

J'ai installé la nouvelle version de ADE 4.5 pour pouvoir charger mes ebooks achetés sur Harlequin (comme d'habitude) : impossible de charger ces ebooks dans ADE.Quand je choisis "Ajouter à la bibliothèque" et que je choisis le fichier ACSM, j'ai le message suivant que je n'ai jamais eu avant :Téléchargement impossibleErreur lors de l'obtention de la licence. Problème de communication avec le serveur de licences :E_ACT_NOT_READYJ'ai essayé d'effacer l'autorisation (pour cela j'ai changé le mot de passe de mon Adobe-ID) mais c'est impossible; j'ai le message impossible d'annuler l'autorisation, réessayez ultérieurement et ça ne marche jamais bien que j'entre le bon mot de passe de mon compte Adobe.Je fais quoi maintenant : c'est inadmissible que ce produit qui est le seul à nous permettre de lire des ebooks achetés indépendamment d'une liseuse/tablette ne marche plus.J'attends de l'aide, c'est le moins que l'on puisse faire lorsqu'on jette un software dans la nature et qu'on compte sur

Bonjour, Aujourd'hui j'ai voulu ouvrir avec ADE 4.5.10 un livre et j'ai eu ce message :Error ! Check activationJ'ai pensé un moment que c'était un problème d'autorisation de mon appareil mais il est déjà autorisé.Une petite information : j'ai voulu enlever l'autorisation pour la remettre pensant que cela pourrait résoudre le problème. Je n'ai pas pu, encore une erreur !Si quelqu'un peut m'aider je serai heureux.Marc

Je suis incapable d'effacer l'autorisation d'un Mac dans adobe digital édition. Je reçois systématiquement le message "impossible d'annuler l'autorisation. veuillez essayer ultérieurement". Je suis incapable de télécharger mes ebook ! J'efface et je télécharge à nouveau l'application et j'ai le même résultat. Pourtant mon adobe ID et mot de passe sont fonctionnels. Une solution ?

I accidentally unauthorized my Kobo device but I cannot reauthorize because of the following; 1. If I right click the device name in ADE, ADE will crash every time, 2. If I try the menu options in ADE they are greyed out so won't work. I have tried all of the following several times:  uninstalled / reinstalled ADE, unauthorized / reauthorized ADE, restarted both the laptop and Kobo.  The lovely people at Hive (ebooks) have thrown themselves into trying to help but ulitimately failed to find an answer.  I gave up with the Kobo people who wanted a video to help understand the issue (!?) and asked me to install an older version of ADE (that isn't compatible with my laptop).  And we all know that Adobe don't give 2 hoots about ADE so here I am hoping one of you lovely people might have an answer.

I am using Windows 11 and have bought a book from Kobo, downloaded it. It has DRM so I downloaded ADE but I just get the error message below. Please could some kind knowlegeable person tell me how to fix this so I can get this book on PDF. 

Hallo,Zusammenfassung meines Problems mit Adobe Digital Editions:Mac Mini M1 mit 16 GB, MacOs Sonoma 14.4Ursprüngliches Problem: Adobe Digital Editions stürzt auf einem Mac unter macOS 14.4 wiederholt ab. Dies geschieht sowohl bei der Nutzung der Software als auch ungewöhnlicherweise während des Installationsprozesses nach einer Neuinstallation. Der Fehler EXC_BAD_ACCESS (SIGBUS) weist auf ein Speicherzugriffsproblem hin.Erste Schritte zur Fehlerbehebung: Versuche, das Problem durch Deinstallation und Neuinstallation von Adobe Digital Editions zu lösen, führten nicht zum Erfolg. Der Absturz trat erneut auf, diesmal während des Installationsvorgangs, mit einer ähnlichen Fehlermeldung, die auf ein Speicherzugriffsproblem hinweist.Support-Kontakt: Ich habe den Adobe-Support kontaktiert, der vorschlug, das Problem im Adobe Community Forum zu suchen oder zu posten, da direkter Support für Adobe Digital Editions möglicherweise nicht verfügbar ist.Adobe's Reaktion: Der Support-Mitarbeiter ver

I am trying to figure out how to get the digital edition to read outloud to me...I have an e-book and I want it to READ it to me. Please help!

Buongiorno, non riesco ad aprire il mio e-book su androd. Il formato e' acsm epub e da pc riesco ad aprirlo. Nelle impostazione dell'applicazioe dopo aver autorizzato il dispositivo, la finestra autorizza download e' bloccata e se vado ad aprire il file l'applicazione non mi appare da quelle disponibili. Come posso risolvere?Grazie

Hi there,I’m encountering the error E_GOOGLE_DEVICE_LIMIT_REACHED in Adobe Digital Editions.I successfully authorized my Adobe ID and was able to open one book. But when I tried to add a second book, the error appeared.I contacted Adobe chat support, but they told me that all issues related to Adobe Digital Editions must be handled through the forum.I’ve seen similar posts here from other users, and the usual solution seems to be that someone from Adobe resets the activation count on their account.Could someone from the Adobe team please help me reset the activations tied to my Adobe ID?Thanks in advance!

Bonjour,  Lorsque je télécharge un livre de la bibliothèque, je tente de l'ouvrir sur Adobe digital Edition, mais ça m'indique un message d'erreur "E_ACT_NOT_READY". En fouillant, ça dit d'effacer l'autorisation de l'ordinateur, mais là aussi j'ai un message d'erreur qui dit " Impossible d'annuler l'autorisation".  Je me retrouve donc sans solution ! Avez-vous une suggestion?  Merci, 

hello.I just got an Asus Chromebook,  and I cannot make ADE work properly on it. It seems that only a limited version in avaliable on Chrome OS, so I can see my library, but no other options are shown. My Tolino ebook reader is connected and recognised by the laptop, but ADE doesn't see it, so I can't transfer books that I bought. I never had this problem with other Windows based laptops, so I'm guessing the problem is the Chromebook.thanks

seit dem letzten Update, kann Adobe Digital editions die ascm Dateien nicht mehr laden. Fehlermeldung:Keinen Verbindung zum Fulfilmment Server möglich.Die Internetverbindung funktioniert, ich habe das Adobe Programm komplett deinstalliert und neu installiert und den Computer neu registriert. Trotzdem funktioniert es nicht.

Hi, Many people on here have a hard time getting their .acsm file to work on their Android device using the Adobe Digital Editions app, and these steps will help you open the .acsm correctly.End user receives an email with a .acsm license file attached.They must navigate to the Google Play Store App.Search for the “Adobe Digital Editions” app and install it.Navigate to their email message and download the attached .acsm file to their downloads folder.Open their “My Files” app.Select “Recent Files”. (The license file should be at the top of the list)Select the .acsm file by pressing and holding it. (There should now be a checkmark to the left of the file)In the top right of the menu select the three vertical dots or menu options indicator.Select “Add Shortcut”.Select “Home Screen”.Navigate to the Home Screen and select the shortcut that was created. (License file will open in Adobe Digital Editions)On the first time through this routine the user will need to enter their Adobe ID and Pas