Digital Editions

We have Adobe Content Server which we use to sell customers DRM protected PDFs.  Lately we have had a number of customers who are unable to turn pages unless they turn the page, exit the book, then re-open it.  These seem to always be customers with new computers. I know Adobe doesn't support customers with the free Adobe Digital Editions app.  Can they support customers of Adobe Content Server who want their customers to be able to turn pages in their books?!  I know ACS is the best in breed for protecting our eBook content, it is a shame to have such a great product ruined by the reading app.  

Page is stuck at first page and doesn't turn to next page only the cursor shows it is the next page.

I just downloaded this application on my windows PC for a school text book. The pages won't turn, but the page number on the bottom will. I already uninstalled and re-downloaded, issue persists  

Nous sommes en 2022,j' ai téléchargé ADE pour pouvoir télécharger des livres de la bibliothèque.Ça ne fonctionne pas. Avril 2022Je fais aide, autoriser l'ordinateur est en pâle.Pour cause, je fais infos sur l'autorisation, et j'ai un messsage qui me dit que mon ordi est autorisé.OK, il faut donc que j'enlève l'autorisation pour la remettre... Logique!Je fais effacer l'autorisation. Adobe me demande mon mot de passe que j'ai changé aujourd'hui même (avec le OK et accusé réception d'Adobe)Le message est le suivant: impossible d'effacer l'autorisation. Mauvais mot de passe.Moralité: belle kobo toute neuve inutilisable...Vous avez trouvé une solution? Merci d'avance.

Waiting on Kobo to help but ADE cannot detect the kobo downloaded books. The kobo app SAYS theyre downloaded, but ADE cannot find it.   I already searched the computer to see if its hidden somewhere, but no luck.  I really dont know what to do. Kobo.com isnt helping much even their live support chat. They just keep referring me back to ADE. I'm really sick of needing so many programs just to read a book!

- Youth account for digital editions  At the time of this post, parents are not able to lend books to their kids.  Nor are they able to monitor youth accounts.   While this may seem strait forward, it does present a challenge getting books to the youth.   Thoughts?

Habe ADE schon deinstalliert und neu installiert. Habe alle Bücher gelöscht und 1 neu geladen. Nichts hilft. Mein PC hat eine ID. Brauche ich eine neue ID wenn ich einen neuen reader habe? wie geht das?

Hallo! Ich kann meinen Computer (Win 10) unter ADE 4.5 nicht autorisieren. Computer autorisieren (unter Hilfe) ist ausgegraut. Weiß jemand einen Rat?Beste Grüße, N. Hartmann

Just had the worst custumer service experinece in my life.All I needed to know from the Adobe Helpdeks was how to de- and re-authorize PC / Mac from / on Adobe Digital Editions, and all I got was a silly aryicle and the advice to post my question in the community ...Which I do, hoping someone can help me ... I purchased an English e-book, for which I need to run the acsm throug Digital Editions in order to transform it into e-pub. This usually works very well, but with the latest one, I get an error message stating I do not have access anymore and have to re-authorize the Mac for Adobe Digital Editions.I did a totally new re-install, still the same.I tried to de-authorize, can't do it ...Thanks for helping out!

Als ik mijn computer of mijn e-reader Kobo wil autoriseren vraagt het scherm naar mijn Adobe ID. Na invullen krijg ik de melding: Digital editions heeft een fout gedetecteerd op de activeringsserver.E_AUTH_NOT_READYHoe los ik dit op?

On my Macbook (Catalina OS) while everything has been working properly for years, I have had the following message for a few weeks: Unable to download E_IO_CANNOT_OPEN when trying to open newly downloaded acsm files (epubs) from the municipal library.Adobe Digital Editions version 4.5.11.187245.I have another Mac and no problems.Deleting Adobe and its directories, using Onyx Maintenance and reinstalling the application did not fix the pb.Do you have any solutions?In advance, thank you

Hi there, Can anyone help me? I have recently downloaded a book and the edge of the pages are cut off, there is no option to zoom out, change orientation and making the text smaller also doesn't help. If anyone has any help of advice that would be greatly appreciated. Thanks,Robyn

hOLA,He comprado esta mañana en la Casa del Libro unos ebooks que no puedo descargarme.Me da error al obtener la licencia. Problema de comunicación con el servidor de licencias E_AUTH_BAD_DEVICE_KEY_OR_PKCS12He intentado desactivar la autorización del equipo y me dice que no puedo, que lo intente más tarde.Parece que todo son problemas!Puede alguien ayudar?Gracias!

I have a problem lately. I can't open the files in the app.  I have already done the deauthorising and again authorising trick. My screen shows that. Any ideas? 

I need the text read out loud on an ACSM file and I'm using an iPad with the Adobe Digital Editions app. The built in screen reader (VoiceOver) does not recognize any text, nor does the accessibilty feature Spoken Content. I tried to open the file in an app that can OCR text (like Speechify), but the file type is not compatible.  Can you please advise on how to have this material read out loud? With dyslexia, it's imperative to hear the text out loud.

Depuis plusieurs jours je n'arrive pas à me connecter à ADE.Ce matin l'assistance du site a nettoyé, vérifié mon compte et me voici à nouveau avec les bons ID et mot de passe avec le message d'erreur : "Le compte fournisseur spécifié n'est pas associé à l'élément que vous essayez d'ouvrir. Veuillez réessayer"L'assistance m'a dit qu'elle ne pouvait pas aller au-delà de l'accompagnement qu'elle avait fait ce matin et m'a invitée à me rapprocher de cette communauté.Je ne suis pas geek et je comprends lentement !!!Merci de votre aide

Hi, how do I delete the downloaded PDF files in my iPad for ebooks that have expired?

I need my books now. I payed for them. I have a receipt. Why can I not read them on adobe digital editions. Why does it say I don't have a license for the book when I just payed for it. 

Bonjour depuis que j'ai téléchargé la dernière version de ADE sur mon ordinateur, j'ai des problèmes d'autorisation pour lire les livres loués à la bibliothèque municipale sur ma liseuse. J'ai pourtant vérifié les autorisations de mon ordinateur et de ma liseuse mais je n'arrive toujours pas à lire mes livres sur ma liseuse KOBO. Pouvez-vous m'aider svp?

I buy this book on google play books and export as acsm file to read in digital edition , i finished the import to digital edition but for some reason when i choose read it give me a notification about cant open and the book have a big red explanation mark in the corner can anyone help me  ? 

BONJOUR,ADE NE S'OUVRE PAS SUR MON ORDINATEUR WINDOWS 10.COMMENT REMEDIER A CELA.MERCI 

My computer crashed and when trying to autorize ADE in the new computer, it says that I need to contact service assistance to delete the previous authorization. The only service assistance contact seems to be a chat, and the guy there says they don't provide asistance for ADE and that I should post my problem in this community forum. Can anyone please guide me?

This app keeps crashing on my PC. I have tried to run it as an administrator, but it keeps crashing. I have several textbooks downloaded and cannot read any of them. I need help, please.

Niet alle items verschijnen in Adobe Digital Editions op mijn 2e laptop. Waarom wordt er niet volledig gesynchroniseerd?

Buona sera ho un e read pocketbook modello pb622. Non riesco ad leggere gli e book vecchi e acquistati protetti con drm...l assistenza del mio pocketbook non mi ha aiutato a risolvere il problema. Ho resettato il dispositivo ho rimesso la licenza adobe. Ho fatto anche l autorizzazione nel computer ma ancora non riesco ad aprire gli e book. Mi potete aiutare?Grazie milleSalutiBarbara Grimaldi Adobe id grimababy@yahoo.it