Dimension

Please note the huge difference between 3 renders in JPEG attached.Is this something I should expect switching from CPU to GPU rendering? (Adobe Dimension mac/win and nvidia drivers updated to Oct. 6th 2022)  

Hello everyone,I'm having a little problem with importing a 3D model into dimension.I exported my 3D layer from Photoshop in OBJ format and then I tried to open it in dimension but I get the same error message every time "Your request could not be completed because Dimension does not recognize this type of file".Could someone please help me.Thanks in advance.

Hi! I'm experiencing huge issues when opening a DN file.My file is not huge (90MB) and it only shows a grey box when opening it. And then it crashes.However - if I upen up another file first - THEN load my file it works.. but after a while, when I try to render it from some angles, it refuses and if I exit the rendering process the scene is once again grey. This have never happend to me before, and I usually have huge scenes with loads of material and OBJ files for rendering.. Any Idea here..?

HI! I am trying to decrease a dimension file size but it seems to be stuck to 57 MB no matter what i do . I tried decreasing the model size , the canvas size and I changed the material from relection to mat but the file size is not budging. ANy help would be greatly appreicated!🙏🙏

Hi, I am new to Dimensions so I thought I'd download it and give it a go. It starts up fine to the home window but when I go to click Create new it just freezes. I can't close the programme down the usual way so I have to end the task via task manager. My specs are over and above the minimum required but it will not work! Tried reinstalling it and nothing. I installed the very first version and that works, but it doesn't have any of the new features that I want to use! Any help would be great 🙂 Many thanks, Chris.

Bonjour à tous. Je ne sais pas ce qui s'est passé mais tout à coup je n'arrive plus à faire de rendus avec ma Carte Graphique. A chaque fois ça m'affiche systématiquement ''Erreur rendu GPU''. Que dois-je faire dans ce cas là svp. Merci d'avance.

We’ve been experiencing this issue in Dimension where the artwork gets distorted when applied to an object. Not sure if it’s a glitch or what this is, but it’s been happening frequently and doesn’t seem to be based on a specific type of file or structure. It’s been creating significant issues for us and costing a lot of time and money. Need this to be resolved please!

We have an obj made in Rhino that when imported into Adobe Dimension, breaks up into triangular faces and is generally unusable. Similar to the problem in this post: https://community.adobe.com/t5/dimension-discussions/export-import-issues-from-rhino-to-adobe-dimension/m-p/10710715 We tried the export settings here but weren't successful.https://discourse.mcneel.com/t/obj-export-settings-for-adobe-dimensions-felix/48390 On this forum the generally accepted solution seems to be to import the obj into Photoshop and export it again. I wanted to know if there's an alternative to this since it's an added step to a workflow that is very time-consuming?Is there anything particular we should take a look at in the Rhino model, regarding the faces, UV meshes (although we are not applying any material in Rhino), or polygons? Or not necessarily Rhino, any 3D software that exports OBJ for dimension. Would appreciate any help!

Hello,New to Dimensions.  Have created design, but when rendered, the image loses all colour and is blurred.... the photo is a screengrab of my photoshop screen.  What am I doing wrong?!  I've read through the forums and can see that others have questioned the rendering, but not with this specific problem.Thanks.  Claire

Hi all. I'm using Dimension for the first time and I'm having problems managing the size of the file to the point the program won't function and I literally have to wait 1 min to see the mouse move! Ok it is a merchandising project so there are a number of product facings and then the shelf is full about 5 of each product in depth so I appreciate there might be a lot of data. I've maxed out the RAM on my Mac but to no avail. Can anyone help??

Hello together We have a file with 16 GB that unfortunately cannot be opened after adding an object. Can someone please help us with this? It is an important customer project that we have been working on for 2 weeks.Attached is the error message. Thank you very much for your help. Kind regardsSebastian

Hello togetherWe have a file with 16 GB that unfortunately cannot be opened after adding an object. Can someone please help us with this? It is an important customer project that we have been working on for 2 weeks.Attached is the error message.Thank you very much for your help. Kind regardsSebastian

Hi. I'm new to Dimension so I apologize if this is a stupid question:When I place an object in my scene, it rotates on the center vertical axis and stays in the same spot as I rotate it. Looks great. When I publish it and view it, the rotation is way off and it swings around the canvas almost like it was anchored on the left side of the object. I need it to stay in the same spot so it matches up with the void that I make for the background.Please help.Dave-----------------------Mac 10.14.6Dimension 3.4.5Safari 14.1.2 (but it does the same thing in other browsers) 

I am using dimension version 3.4.5 windows.when i am trying to make objetc smaller in the window using scrolling its like some thing covering the objet with background color!What's wrong?

Hello Community, So I would love to start using Dimension, but everytime I try to use it it's like there is some graphics issue that is hard to describe, so I will post a screen shot. It's like this white-noise bleeding effect all over any buttons and icons and as I move my mouse it grows. Strangest thing and I've never seen a similar error in any software. Ever. It seems like a graphics card issue not working correctly with the software. It has done this for over a year, even when all drivers and software are updated. I am using an RTX 2070 Super 8GB Video Memory, 32 GB DDR4 3200 Ram, Intel i9 10900F processor in an Alienware Aurora R11 on Windows 11. It also did it on Windows 10 before updating. It runs all the other Adobe apps well, at least the ones I have used - Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Audution, Lightroom, InCopy.  Does anyone have any insight on this? Thanks in advance for your time and help!

when selection an object and 'export uv' is clicked adobe dimension creates a folder, but no psd-files. the folder is empty. ––– any solution?¿

The frustration is trying to use a 3d program that can't even use color themes correctly and that is stair-stepping me to pay even more money on a subscription so I can even do basic 3d is just plain INSULTING! Adobe spends more time dividing my workflow to their money advantage than anything else! I am just plain sick of it.  That is the real PANDEMIC.  Corporate Giant Crap!    

Hi. This is seemingly a common issue, and all fixes seen before such as rebooting and reinstalling haven't solved my issue, or have only solved it for one or two renders. I'm currently trying to do a high quality render, with a canvas size of 4050x3750, at a resolution of 150 pixels per centimeter. The file was going to be attached, until the support form decided it didn't like the fact that I was uploading a Dimension file. The workspace consists of stock spheres, stock textures, stock backplate, stock lights, and an .obj file produced in autodesk fusion 360 that has been scaled down to fit within the workspace. The materials on the .obj have been placed on faces instead of individual bodies, due to the workflow I have used in fusion 360 to produce the model.In previous renders, I have had to solely export the render as a .png as a solution to this issue. However, this time I am required to produce a .psd as well. I have encountered issues doing so over the last year of use,

Hi Everyone,I tought that graphics placed as decal from a CC Library we're linked to the Library asset. Am I mistaken?When I place a vector Library asset and I edit the cc library asset it doesn't seem to update on the model. Why?

Have a work laptop with Nvidia GF MX230 Graphics Card. Adobe Dimension won't display any objects in the workspace.Other similar posts made by community members and solutions provided by the adobe bots are worthless. Drivers updated, plenty of ram, Ran as Admin, blah blah blahCan run every other adobe product on this laptop. 

I have been having strugling using the 3d Extrude or Revolve to create a square bottle.Could anyone guide me or point me to the right direction?What's shameful is that I have the proper size info and mockup from the manufacturer, yet I can't create a 3d Object.Use this link to download my files:https://www.dropbox.com/s/mlwrye17olnjejc/Tart_Cherry.zip?dl=0Thank you very much in advance

All my Adobe CC apps are up to date, trying to use a spare laptop to render out a drawing, but Dimension will not stay open 

Programa não se mantem aberto, e fecha exigindo conta creative cloud sendo que já está logado!

Hi all,I am trying to optimize a model of a wine bottle for delivery in AR.The base model is built in Sketchup, imported and textured in Dimension before being exported to Aero resulting in a GLB. This process all works.The anomaly occurs when I try and optimise the model and end up getting a significantly larger file out the other end - the original dimension file is 4.6Mb but the "optimised" version is 25.4Mb!My process is simple. Starting with the SketchUp model I reduce the number of faces=3393/edges=6892 to faces=846/edges=1403. Great so far. However, when I use this version to texture in Dimension the result, using the same materials and identical graphics jumps, as mentioned from 4.6Mb to 25.4Mb.I'm a bit lost. I can only guess that dimension doesn't like triangles??? The Sketchup models are shown below  Thank you

I would be interested in a control slider that helps adjust the vibrancy of colour. This would obviously need to take into consideration a number of other existing sliders and lighting.If I move the slider to the left, the vibrancy and saturation decreases and if i move the slider to the right, it increases.I suspect that if the different existing controls are somehow linked together, (i.e. lighting, metailc, glow, intensity). there may be a way to have them all focus on making the vibrancy of colour more saturated with one slider rather than all sliders. Obviously then some fine tuning could be done with individual sliders. I am finding that my colours are not saturated as I would like even after testing different simple lighting and whilst I understand that vibrancy is connected to lighting, I am keen to have 360 degree environmental lighting that does not produce heavy shadows. I want to avoid using direction lighting due to heavy shadows on diffeent sides.Everything needs to l