Download & Install

I was chatting with "customer support" and was told to post in this forum.  I have had a subscribtion with Adobe since about 2012/2013. I recenty updated my laptop and need to get my account on creative suite. However, I was informed from this cutsomer support agent that they were not able to assist me and I needed to post in a forum. Since the product I had was old, it reached an end of life, per this support agent. I do not agree with this ,I have been a customer for years and I should not be punished from using the product I have had for years only because I updated my laptop. I would like my subscription reinstated back to how it was. The agent was able to find my account and serial number for my products. This should be an easy transition. I am incredibly disappointed with the customer service I recieved. 

Bonjour, Après avoir installé After Effect 22.6, lors du démarage de l'application, celui ci m'affiche un code erreur d'Adobe : "Erreur 205"Je suis sous windows 11,la config : Ryzen 9 5950xNvidia geforce rtx 3070 ti64go RAM Merci de votre aide ! 

I payed for a year subscription to the 20gb photographers plan. The payment says it went through on the but doesn't show up in my purchase history in adobe. I tried contacting adobe throught chat over 5 days ago, and sent them another message to. They still haven't gotten back to me. Any thoughts on the matter because it isn't exactly cheap?

I keep getting...you must sign end-user agreement then re-launch browser...I am never propmpted to check an end user agreement? Don't understand?

Having trouble transferring Creative Cloud to new MAC. I am the only User/computer on the account. It givee me the Error 1 code, which requires you to create a new User on the account. It doesn't make sense that I need to create and login to a separate User on my computer to use Creative Suite. I simply want to transfer my one User to the new MAC.  How can I do that?

I have Photoshop, Illustrator and Xd installed on my brand new Macbook Pro 14" (2022 model). However, installing Premiere Pro and After Effects does not work and returns Error Code: 183. I have tried installing Rosetta 2, rebooting, uninstalling Creative Cloud, and shutting down various processes, including CCXProcess. Premiere Pro log:Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 3 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62 FATAL: Error occurred in install of package (Name: AdobePremierePro22AllTrial Version: 22.5.0.62). Error code: '183' ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus WARN: Attempt to register application "/Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/PhotoshopServer.app" failed WARN: Warning (Code = 186)

A couple days ago I updated CC Photoshop to version 23.5.1. Today I got a message in CC saying update available  to version 23.5.1. with a blue button to click Update!With PS open and clicking on About Photoshop it says "Adobe Photoshop 23.5.1 release" 

Hello,I see that I have old desktop computer(windows10) and 2022 is not working on it because of missing dll.I saw in this forum that I have to download 2020 version on old computer.but I don't see anywhere where I can download photoshop 2020.is that possible with creative cloud to download photshop 2020 ? if yes,how?thanks 

Yesterday I updated my Camera Raw to the latest version my PC supported, which is 12.4. To my horror, the new UI is terrible. How can I remove this version (I already know how to downgrade to 12.2.1)?

Hi, I have Production Premium CS6 with the package. I registered this on 20 december 2014. Likewise, i have Photoshop extended versio and i have registered this on 17.12.2014.The problem is in Photoshop. My registration number is not working. The operating system in my lmac is Mojave 10.14.6. Sure, I have newer versions of Photoshop on other machines, but this particular lmac needs to be on the old operating system, and the CS6 package is just right for it.So how do I get that package to work?Thank you in advance!Jussi Koivunen

Dear reader, I want to change my Adobe plan. I have now the full plan and a Stock membership. But it is too expensive for me. I found a really great option to choose: the Creative Cloud Photograpy + Stock plan. But I'm not able to select it. And I'm not able to select other options on the list, too. How then can I change my membership?I hope there is someone out here who can help me. Thanks in advance! Lianne

Hallo Liebe Communty ich bin neue und danke für die vielen Antworten! Ab er es werden jetzt zu vielen ich komme nicht mehr nach! Bitte macht meine Email nicht voll? Ich Versuch mein Problem noch klarer zu definieren:   Versuche, meine Adobe CS 6 & Web Premium die registriert ist , über Internet oder offline seit 4 Wochen durch Adobe Support Hilfe zu validieren? Fehler 404. Activitate Seite ist nicht mehr aktiv. Haben fast alles überprüft . Habe Sie dann deinstalliert und neu installiert nach Adobe Spezifikationen. Ich arbeite mit Mac Os Mojave und Mac Os Sierra mit einem Macbook Pro. Mein Internet konnte es auch in meinem Konto herunterladen. Haben TLS 1.3, meine Firewall ist inaktiv, Pong ist auch in Ordnung. Habe s auch versucht über ein neuen Administrator geht auch nicht . Habe zum Adobe Server Kontakt. Aber ich kann es bis heute nicht validieren? Ich hatte es auf Mac Os Sierra neu installiert. Konnte gut damit für 7 Tage arbeiten ohne ein Problem. Ich wäre Euch allen dank

Hi all. I am new here so please let me know if I can do things better. I run Photoshop Elements 9 and Premiere Elements 9, both in the NL version. I realise these are fairly old but they still work for what I do. They run on Win10, 64 bit.The update manager tells me there are 3 updates available. When executing, I get the message (in Dutch) that there is 'an' error while downloading these updates. Please close and try again later. But even weeks later the issue remails. I could not find relevant information on the Adobe website. Anyone here who has a clue how to fix this?Please see attached screenshot of the (Dutch) error messages. Do let me know if you need any specific additional information.

Hey, I have had Adobe CC on my laptop for over a year and recently sent it in to have the fan fixed. I got it back and now Adobe CC no longer will allow me download any additional software. I followed the instrustions provided regarding error 207. I tried a wired and wireless connection in multiple different locations with different internet providers. I tried deactivating the firewall and antivirus that might interfere. I got in touch with my Univeristy tech support team at OSU. He remoted into my laptop and after an hour of trying different things we found that it is an issue where I cannot even connect to the Adobe CC servers somehow. Please if anyone has answers let me know. I have tried finding an Adobe tech support phone number on the website but I cannot find it. At the very least if someone has that number drop the link so I can contact an advanced professional who knows how the software and connectivity works so we can resolve this issue. Thanks

I'm a web developer since the internet became commercially available and I've never seen a product download flow like this. This has to be a bug.https://www.loom.com/share/288e5fbb42084b2d9c64c0152f6d995dThe download link redirects to a page telling me it's going to send me an email but it's just a mailto: link thus opening up my mail client to send myself the email, and the link that it sends in this unusual fashion doesn't work anyways.Truly bizarre.

I own CS6 and want to take it off one macbook to install on another macbook.However my adobe account only shows a download for windows, not mac. Can somebody please help?

in the vip plan , are the users must be in working on the company , or they can be normal persons who doesn't work on it

I'm trying to install After Effects, but error code 183 keeps on interfering. The solution told me to retry, and I did many times: it won't download. 

Just upgraded to my iMac 27" OS Monterey 12.6 from 12.5.1 and now I cannot install Creative Cloud app updates and cannot save illustrator files to hard drive or external drive. Any help would be great.Many thanks in advance...

I am having trouble downloading after effects on my laptop. Every time i try to download the free trial and open it, nothing happens. I have a 64-bit computer, and it is windows 10. i don't know if it won't download because my computer is a tablet/laptop. Please help.

impossible de continuer l'installation d'une application car mon mot de passe que je connais tres bien ne marche pas merci pour votre reponse ,Léa 

I had to have a new hard drive fitted. I was assured that all my programs from my old one would work on the new drive.... Everything else does, but not Photoshop, (CS6), keeps saying that my trial period has finished????I have the original passs code to cancel this, but can't find anywhere to put it so to speak???Any help would be greatly received.Thank you in advance.

Every time I try to open Adobe Premiere Pro it shows the loading pop up then instantly closes, no error nothing, So I tried to repair it tells me it was completed and my comp needed to restart, I restart my comp and try to open it, the same problem. So I decided to try to uninstall it,  It gives me an error telling me that it was interrupted and to try again later, So I restart my comp and try to uninstall it, the Same problem it says it was interrupted. Can someone please help me?!

Hello, Forgive me if this is obvious, I'm sure the Community responds to questions like this a 100 times a day, but, is there a way to install an older version of Adobe Creative Cloud and the CC apps, such as InDesign, on an older iMac (21.5-inch, Late 2011) running macOS High Sierra in 2022? I understand the current versions of Adobe apps don't support this version of macOS. Thanks, Jack

Hello, Can I use an individual license while working in a company ?