Download & Install

Keep getting an error message the my adobe cliud is missing or damaged.  I believe the entire suite is stalking the computer and I can't delete it.  

Hi all,  I bought Photoshop CS5 for my MacBook a while ago and it recently stopped working. I tried to reinstall it from my account onto my windows PC but I only have the option to download .dmg files in various languages and not the windows .exe file. Anyone know how I can download CS5 for my Windows PC? Thanks! 

can I use Hebrew here?

Bonjour,j'essaie d'instaler LightRoom Classic sur mon 2ème PC. J'ai bien vérifié et je n'ai qu'un seul PC activé sur mon compte. La version de Window 11 est la dernière et mise à jour OK. J'ai désactivé le parefeu et l'antivirus (et je n'aime pas du tout cela). J'ai installé, réparé, déstinstallé, réinstallé Creative Cloud... j'ai même lancé l'outil Cleaner. Bref, rien ne fonctionne et le support Adobe n'est ouvert que de 9h à 17h30 hors je bosse pendant ces horaires. Aucune possibilité de contacter Adobe par email. Il propose soit un CHAT qui ne comprends rien et me renvoit toujours sur les même pages d'aide qui ne fonctionnent pas et aucun mail disponible. Je trouve cela très moyen comme support pour un logiciel payant que j'utilise depuis pas mal de temps mais là je ne comprends pas qu'il ne s'intalle pas et surtout pas de message d'erreur (juste que ça prend du temps et la flèche en boucle qui tourne sans arrêt). J'ai crée 2 fichiers log qui je suppose sont disponibles pour ADOBE.B

Is anyone else who uses Plusnet for ISP having problems openign Adobe applications?  I can login to my account through a webpage but when Creative Cloud tries to open and links to an authenticaiton wepage https://ims-na1.adobelogin.com/ it doesn't work. This appears to be a Plusnet specific problem. I have two Plusnet accounts in different locations and neither of them work. I cannto open Acrobat Reader or Lightroom etc without being able to authenticate my account. Plusnet doesnt seem to undestand the problem is is at a loss.

Bonsoir,J'ai débuté mon abonnement à la formule Créative Cloud et toutes les applis et à présent, les applis premiere pro et audition sont bloquées et me demandent d'acheter ou de m'abonner.Le prélèvement de mon abonnement a déjà été effectuté.Pourriez-vous m'apporter votre aide svp ? afin de retrouver les fonctionnalités.Merci d'avance.

Hi there, I'm trying to install the older version of After Effects 22.5. Everytime I uninstall version 22.6 and re-install 22.5, on trying to open the App it's reverted back to 22.6! It is so frustrating. I need the older version so I can open .FLA files within AE. Please help - I'm totally stuck :^(

How, or what files I move to copy my preferences from one PC to other

Hi, i'm working on Mac.Recently i removed some old versions of installed apps and suddenly Creative cloud app doesn't show the apps i already have installed.I have tried this: Apps panel doesn't show installed Adobe Creative Cloud apps but it did't solve my problem.Any ideas?

Hello, I have tried signing into Creative Cloud and I am met with "You've been signed out" endlessly. No matter what I do, I stay in that loop. I have tried uninstalling and watching and reading endless tutorials. Still, I have no idea what is going on. It might have to do with the fact that I was signed into my school account and that account was deactivated. But I have no idea what to do. I need help, I want to use Adobe Creative Cloud.

I need a new laptop. I study graphic design and want something fast on a budget... I was thinking of the lenovo ideapad 5 with intel core i7-1165G7. Is this processor good? I mainly have to work with Photoshop, Illustrator and InDesign. I would also like to use Blender.

I have updated my OS to Sierra.  Things stopped working.  Adobe customer care instructed me to uninstall and reinstall my CS5.  Now i am unable to reinstall my CS5 onto my computer.  I am getting an error message after clicking on the installation saying "Install can't be opened. You should eject the disk image".  I click "Eject Disk Image", I still do not have CS% installed.  Please help!!!!!

Hi Everyone, I'm new to Adobe apps, so please excuse any awkward wording. I'm trying to install the Creative Cloud app to download Photoshop, but I keep getting an error message telling me that "Adobe Creative Cloud is needed to resolve this problem" and that the app is "missing or damaged". There's a repair button, but each time I've pressed it, it does nothing. I've also tried uninstalling and redownloading the app. There's no error code or anything. My computer is up to date, and my Adobe account is brand new. I don't understand what's wrong with the app. I've attached a photo of the error message for clarity. Is anyone here familiar with this?

 I have been working on updates for days, and my photoshop bugs out and the move tool takes over my mouse icon, and no matter what tool I select only the move tool will work. So I see there is an update, I think maybe this will fix it... But it refuses to update. Please help. 

I think people have had this issue in the past, with different Dell models and drivers, although I can't see a consistent resolution. This week, following CC update, I am getting the warning window in LR and PS about the graphics driver needing updating.  I have a Dell XPS13, 9343 (dating back to 2015) running Win10 and the Intel HD graphics 5500 driver is version 20.19.15.5070.  This is a Dell custom driver from Intel and there is no update available on the Dell site.  I'm loathe to just manually install an Intel driver for fear I'll lose use of the machine altogether.  Might have to bite the bullet, I guess, although a seven-year old piece of kit is perhaps ready for replacement.  Any thoughts anyone?  Is the forced update viable? Dave

How do you activate photoshop cs8

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I couldn't deactivate my version of Photoshop CS2 before my computer died. How can I install in on my new computer?

Hi, I have a creative cloud all apps plan and need an additional photoshop license once in a while. I've subcribed to an additional plan, but can't see it / activate it when at login when starting photoshop. Only creative cloud all apps shows up. I can't unsubscribe the single app plan without being charged a discustingly high fee.... what to do?  Daniel

Instalé el Creative Cloud Services, intenté tres días antes que se acabara el TRIAL en cancelarlo, y nunca me aparecía nada en el menú desplegable de PLAN y poder cancelarlo. Estuve buscando hasta que me había aparecido que no me preocupara, que de todos modos se tenía que renovar pero como se acabaría mi trial me preguntarían si realmente seguiría con el plan. Ahora, intento e intento comunicarme con alguien de soporte porque ni el chat me funciona para arreglar esta situación, mi tarjeta de crédito está bloqueada pero es muy insistente que haga el pago de algo que ya ni instalado lo tengo en mi dispositivo. Ojalá alguien pueda ayudarme.

I'd like to become as proficient as I can by trying earlier versions of Illustrator, if possible, before trying CS6 Illustrator.  I came across (I apologize beforehand if this is not a reputable site) ProDesignTools.com from which one may supposedly download earlier trial versions of Master Collection.  Is ProDesignTools actually a legitimate, legal and trustworthy "affiliate of Adobe Systems", as claimed?  Is it safe to download trials from them?

I recently purchased a M2 Macbook Air from apple, but am trying to transfer Lightroom 4 from my old 2010 Macbook Pro and the serial number is not being recognized. The Adobe Virtual Assitant suggested my Lightroom may be an "end of life product" and my no longer be supported by Adobe and/or Apple. Is there anything I can do about this? Or get credit towards a newer lightroom that would be compatible with my M2 Macbook? 

Hi, I need help deactivationg Adobe Photoshop Elements 14, the problem I have now the software is already uninstalled from the device (was an old Windos 7 Laptop), I now have it installed on a Win 10, but it tells me the license was used on max devices. can anyone help please. Much appreciated,Cristian

Hallo zusammen, ich habe vor Kurzem meinen Rechner formartiert (iMac Stand 2011, macOS Sierra).Jetzt möchte ich die Creative Cloud und Programme erneut installieren. Da mein iMac schon etwas älter ist, funktionieren die meisten Programme nicht in der neusten Version.Ich habe schon versucht, ältere Versionen zu installieren. Leider werden mir hier nur Versionen von 2021 bis 2022 angezeigt. Ich brauche jedoch Versionen aus 2020 oder älter. Gibt es eine Möglichkeit auf ältere Versionen zuzugreifen? Liebe GrüßeNiklas

Hi, I am trying to renew my annual license which will be expired soon, there is a 'missing payment' in my plan, but when I tried to add payment method, it always says something went wrong and suggested to try with another web browser(I did try several different browsers but none worked). Please see attached snaoshot and suggest how to fix it, thanks.  Regards,Allen.