Download & Install

We have been Adobe customers for over 25 years. Ever since Adobe went to the monthly rental policy, things turned sour.   We have 2 accounts.  <Removed by Moderator> and <Removed by Moderator>.  We have one Premiere monthly package paid for on each account.  Right now we use Premiere CC 2018 and Windows 7 64.    All worked fine until 3 days ago.  Suddenly, while trying to open Premiere,  we got the message to renew our accounts.  But the accounts are fine.  Adobe will simply not let us work unless we download the latest version of Adobe Cloud which requires the latest version of windows and premiere CC. I spent 3 hours trying to use my software.  In vain.   I called Adobe customer service who told me to upgrade to windows 10 and use the latest version of Premiere. This is unacceptable.  We do not want to upgrade until we are ready to do so.    Why does Adobe keep cutting off  its custo

Hello! Trying to enter licence code to Photoshop CS6 on macOS 10.13To do that I run photoshop, then the login window opens. I enter my username and password, but something goes wrong and the login request page reopens again. And so on in a circle. What am I doing wrong?Does adobe still officially support this app?

Hi,  I have mini-DV media I need to digitize.  The help on this site for Mac OS is to downgrade to High Sierra and install either Premiere 13.0 or 12.0 for Firewire support. I am running High Sierra, but I cannot find any version of premiere previous to 14.0.  In creatie cloud, "other version" it only goes back to 14.0 How can i download and install 12 or 13.0? Thanks

Adobe running numerous creative cloud 'services' and updates on start up is - - completely unnecessary- not needed or wanted by most people aware of it- on a global scale wastes huge amounts of energy and contributes directly to the climate crisis Adobe software poisons the planet and they dont care.

After realizing that most of the newer Adobe premiere pro and after effects after 2018 suck, I stuck with 2018 as it has everything I need to be a decent editing software like MKV support but they stopped supporting it and I cannot even subscribe to them as its stuck on trial version. The later versions no longer have MKV support and I have a lot of MKV so converting is a waist of time and space, please Adobe bring it back.

Getting this message when I click update in Creative Cloud for Premiere Pro.I'm posting this in Download & install because the issue occurs in Creative Cloud, not Premiere itself. I will provide any extra information if needed. Thanks,Jake

Hallo zusammen,ich befinde mich in meinem Freiwilligendienst Kultur und benötige Photoshop und InDesign für meine Arbeit. Bei der Wahl des Abonemments blieb die Frage übrig, ob man als FSJler nun zur Nutzergruppe Studenten zählt, da ich gerne den Rabatt mitnehmen würde. Danke für jede Antwort schon mal im Voraus!  Mit freundlichen GrüßenHofmann1f2n

I'm interested to subscribe to the creative cloud student plan, does it matter if I subscribe to the United States version even though I'm from another country?

I have a 2012 MacBook Pro. I’ve been reluctant to update my operating system since I heard that newer operating systems are not compatible with Adobe products. My laptop is currently running macOS Mojave. Before I consider getting a new laptop I want to verify this is an issue. Thank you.

I am not finding a lot of information on this but sure would like to know: Are there any Android Tablets that work well when using Adobe Creative Cloud , Photoshop and Illustrator. Are there any requirements such as display, system and etc.Pat

I am going to format the hard disc on this Mac computer. And then reinstall the operating system. Do I need to uninstall Adobe products, or is it sufficient to sign out?

how to install old versions Photoshop and Lightroom Classic

Hi,I have a Apple Silicon MacBook Pro which I have been running CC apps on since purchased without any issue. I have recently also aquired an iMac with an Intel processor, when I did so I used migration assistant to  copy all my documents, apps, preferences, etc. from the MacBook to the iMac and I now use both machines with all my docs synced on both through iCloud drive. Everything went fine with the transfer, however, when I first tried to opening any of my CC apps on the iMac they would not open - no error codes at all, just nothing happened. I thought this may have been because I had been using Apple Silicon compatible versions of the apps on my MacBook so I removed the apps from my iMac and tried downloading them again. Problem now is when I try to install the CC Desktop App on the iMac nothing happens. Progress bar gets to 100% but the app does not automatically open as it should. Furthermore, after the installation is supossedly complete the app does not appear to

I got a new pc today, when I go to download my Photoshop, on my adobe account there is nothing, while on my email I am paying monthly (receipts). Please help! I have work to do. I am supposed to have a plan running properly.

 Every time I start Lightroom classic I have to sign in. I didn't have this problem before in four years! I tried to change my password but it didn't help. is someone recognizing the problem and has a solution?Lenie  

I tried uninstalling, reinstalling, repairing, OCBE-old, everything I could see that might help.Everytime I launch Adobe Creative Cloud it pops up with "You've been signed out", I press sign in then it proceeds to load for about a couple miliseconds then goes right back to "You've been signed out" This never happened till earlier this week.  I tried almost everything I could find that might help, contacted support, and so on nothing has worked.  What do I do. 

I am having this same problem in Windows 10 (January 2021 here). As soon as I enter my password, or login via a third party such as Google account which I recently linked, I get a "You've been signed out" message from my Creative Cloud Desktop.Are there any known solutions for Windows?

I am having a problem with installing and uninstalling Creative Cloud. Uinstalled with errors is what I keep getting. I do not understand most of the community replies and I noticed that many of them are 5 or 6 years old. Is there anything current about this problem?  I am okay with computers and software but there is a lot I do not understand.  So can someone help step me through the process, please.  Thank you 

Wenn ich für den Download einer App nochmals nutzername und Kennwort eingeben muss, zeigt es an, dass mein Passwort falsch ist.Ich bin mir aber sicher, dass es stimmt!

comment je peux suprimer mon compte !?

No se ha podido acceder a los servidores de adobe. compruebe la conexión a internet y la configuración del firewall; posteriormente haga clic en "Reintentar". (codigo de error: P206)  Este es el mensaje que aparece después de tratar instalar adobe creative cloud en Windows 7, intenté eliminar todos los archivos adobe que ya tenía, optimice, limpie el PC, soy un usuario intermedio y no sé que más hacer

I have Photoshop 22.5 installed on two computers at work, both running Windows 10 Pro, and have been using it (mainly on one machine) since you released that version. Today I got a notification in ACC on both machines that there was an update available. I ran the updater on one machine to see what would happen, this is System Info after the update. I'm not sure what if anything actually got updated since I had 22.5 already. On the second machine, I just got a notification that UXP Webview was updated and it no longer wants to update Photoshop.   Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64Number of Launches: 96Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.19041.1151System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreadingPhysical processor count: 4Logical processor count: 8Processor speed: 3193 MHzBuilt-in memory: 16307 MBFree memory: 8951 MBMemory available to P

Hi We have recently come across a number of websites that offer premium Adobe software like Premier pro for free. We believe that Adobe would stop them if they wished to, can we assume then, that Adobe is intentionally overlooking this? And can somoene who's just learning video editing and won't use the software frequently download such?

I'm at wits end on this one, been trying to install creative cloud for over 2 weeks now. It's getting to the point that I'm going to have to seriously consider switching to a different design program!Every single time, no matter which installer I use (the Illustrator trial installer, or the creative cloud desktop app itself), I get error 205. Here's the troubleshooting steps I've used:1) Reboot into safe mode with networking2) Removed creative cloud completely and attempted to reinstall3) Setup a VPN and attempted to install that way4) Downloaded an older version of creative cloud desktop and attempted to update it5) Removed every firewall I had on a computer and router level (home user)6) Reinstalled my operating system (Windows 10)7) Downgraded to windows 7 and attempted to install (using all of the steps above)😎 Wiped my hard drive completely and installed windows 7 from scratch (and tried all the above)9) Wiped my hard drive again completely and installed windows 10 from sc

Hi there. I'm trying to install Adobe CS6 (NOT the cloud version) from an old Mac Mini to a slightly less old Mac mini and I get an error 16 code. The Adobe site gives a fix for the Cloud version, but some of the instructions don't match. The newer Mac has High Sierra on it (not ideal, but it should work). Any ideas?