Download & Install

My harddrive died and had to be replaced and in the process, I lost Premiere Pro 2020, which I need to work on a compatible project with my editor. Can someone PLEASE tell me how I can access 2020 version again?!

Hi, just a short tip after my crazy account problem.When Adobe pretend that the Credit card refused the withdrawal, nothingin the support base (AFAIK) suggests to look at the following option:when you go to your credit card setup page, you have generally access to an optioncalled "Accept International operations" or "Paiements de l'étranger"...In my case, I disabled this option since I want to protect the account.But Adobe is not invoicing from France (I work in France), therefore the paymentcould not succeed, without any message giving a clue about the reason.So, if you have the same kind of trouble, check this option with your bank.Oliver

Hello people reading this, As part of my Graphic Design course I was asked to download InDesign. Now, I already had Photoshop & Illustrator on my laptop as I had gotten them in 2019 through my high school. Now that I have a new school ID (I am a uni student now) I had to use InDesign with this new account. So I did that through Creative Cloud, and when I eventually went back into Photoshop it tells me that "my trial is up" even though I never used a free trial with this new account, and Photoshop was meant to be permanently placed on my laptop thanks to my school. So now I can't use Photoshop as a result. Any ideas for the problem? Thanks

Any ideas what I should do? All the help is for error codes.

Hi, I've just created an Adobe account.I want to install Ai. Should I install Creative Cloud Desktop App first?orCan I install Ai alone?If I need, I can install Creatice Cloud Desktop App later? Hosun

I try to start up Photshop cc but I'm still receiving the following messages: I updated CC desktop App and Applicationmanager butt still receiving te same error. Someone? ErrorThere was an error with this action. Try again later.4c861a59-6ea6-4f93-8a42-d38f6c4000bd

Hello, I need to confirm if a Ryzen 3 2200G processor with 16 Gb of Ram and 480 gb SSD disk works for me to run photoshop, illustrator, premiere, after effects, encoder, indesign, blender.Thanks 

I need to set up an iMac in the office for designers to share when they come in the office a couple times a week. They all have their own Adobe Accounts, is that even possible?I need an account to download and install CC on the iMac. Should I use my own?

Hello! I decided to use my Adobe Stock bonus and installed Adobe Illustrator. However, I didn't consider the fact that it won't ask me in which language I want it to have. Now I have it in UKRAINIAN, and I cannot use the program because I don't understand it.  I uninstalled it, changed the language of my Mac OS, and installed again the Illustrator hoping that it would now get the desktop language, but it's STILL in Ukrainian. How on earth can I get my Illustrator in English? I'm desperate! 😞  Please, help!Regards,Victoria

So I have recently paid for Premiere Rush, but I have realized that I have purchased in the wrong account.   I have been using the free trial in an account REMOVED but when I export it, it said that it requires an HEVC codec. After that, I purchased the premiere Rush but in the account of REMOVED It is the wrong account that has no savings to the previous project.   Could anything be done in this situation other than paying once more? Thanks a lot, please help.   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information] Also: beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

The update goes up to 9 or 20% then stops and close. This happens every time. I'm updating PS in Creative cloud. Win 10.

Hey everyone - I started a free trial and tried to open premiere pro. when I tried to open it i instantly had issues. please watch the linked clip and hopefully someone can help adress this issue Thanks everyone.

Every time Photoshop or Bridge detect an update they freeze. When I try to update with Creative Cloud it freezes. The only thing I can do at that point is to remove eveything manually, including the Adobe program folders, and reinstall. I have told Adobe but they say it's not happening.Does adobe offer a way of using Photoshop and Bridge without installing Creative Cloud?

Hi everybody I use Lightroom and acrobat writer with the same email account .(2 acrobat and 1 lightroom)Trouble is my lightroom user is deconnected each time I have 2 Acrobat connectedIf I change email adress in lightromm, will it be enough to stop this problem ? Thanks in advance Best regards Stephane 

Прилажение - Lightroom я хочу удалить так как не устанавливал его, оно автоматом установилось, как его удалить ? если нет ссылки удаления. И ещё у меня в Фотошопе не работают стили зависает програма как только выбераю стил текста....

Can't install Adobe Lightroom. JavaScript disabled. How do I fix? JavaScript is disabled.​

Hello Support Community, I need to reinstall Premiere Pro & After Effects on my older Mac Pro (Mac OS 10.11.6 El Capitan). The current install links/downloads will not work on this version of the Mac OS. Is there another way to access and download these older Adobe CC versions of Premiere Pro & After Effects that are compatible with El Cap 10.11.6? Thank you!Vince

Hi i need to install photoshop v20.0.6 but i cant find it on the website or the CC App. tried downloading it throught a mirror while the PS2019 "20.0.1" shows up in my CC App there are no updates avaiable for it to make it 20.0.6 . 

I just bought a new laptop with Windows 8 OS. After downloading Adobe CS6 files, I extracted the files to my desktop. When I tried to install, Adobe Installer says it has detected that a machine restart may be pending. It is recommended that I quit the installer, restart my computer and try installing again. I did that, and the same note appears. Should I choose to ignore and carry on installation? Someone else faced similar problem last month (in one of the threads), and he ignored the note and carried on with installation. Then his Photoshop cannot work. Others suggested using Adobe Cleanup tool for him but no resolution from that thread. Anyway, mine is a new laptop, and there's nothing to cleanup. I did try Cleanup but nothing to cleanup.What do I do?Thanks.Siang Yu

Hey ,     How i can download file such as PDF and install articles from a website on [spam link removed by moderator] that is not showing any option to download that PDF? Kindly help me.  

New-to-me Mac, running Catalina. Main machine before ran High Sierra. Have kept the old machine, so running two copies of CS, which should work I believe. All files were loaded onto new machine via Time Machine. Read the posts about editing serviceconfig; don't have that file on Catalina. Read the post quitting, signing out then  re-naming opm.db. Tried that, same message. Saw the posts about uninstalling; used the Uninstaller Cleaner tool, reinstalled, same message. Tried the combination of 3 and 2, uninstalling, renaming opm.db then reinstalling, same message. InDesign 15 is still working, but I need to install 16 for compatibility with colleagues.... urgently! Any ideas please? 

I have Adobe CS4 and I am looking to get Adobe CC, do I need to uninstall CS4 before I try installing Adobe CC. Also, I am a student and plan to get Adobe CC at the student rate, but I have two computers at my house that I need it on. Can I install it on both computers at the student rate?Thank you,Evan

Hi! I got a new computer and have a creative cloud account; I signed in, downoaded the Creative Cloud app fine but can't seem to install photoshop. Is there a way to see in your account how many computers you've installed it on in the past? And it's not giving me any specific error message, just "Retry" over and over -- is this the typical behavior if you've installed on two computers already? (If so -- note to your developers, would be good to provide a way to get these details :))

 May 30, 2021 (SEE SCREENSHOT IMAGES VIA PDF FILE ATTACHED FOR REFERENCE)  Completely UNINSTALL Adobe Creative Cloud Desktop App – SOLVED! We wanted to make sure we covered everything regarding these issues with Adobe Creative Cloud Desktop app, and how to completely uninstall it. To see the attached PDF file download or open it to read instructions and info regarding this issue with Adobe Creative Cloud Desktop app for Windows 7, 8 and 10. We hope this helps anyone that has experienced issues with completely uninstalling the Adobe CC Desktop app for Windows.If anyone has any questions about this post, please feel free to reply or comment. We would be happy to respond, and we hope this info helps! Cheers and Happy Memorial Day Weekend!IMW-NYC