Download & Install

When I try to install from my disks I get a progress bar indicating Installing Adobe Installer, when it gets to where it should open it quits instead. Icon shows briefly on task bar then disappears.When I download the .dmg file from Adobe and open it to install, when I click on install.app I get the message install.app cannot be opened, eject disk.I think I need to get a compatible version of Adobe Installer but I am baffled as how do that. Apparently so is Adobe support, I spent 1 and 1/2 hours on chat with support stating the problem as above, they had me download the .dmg and when that didn't work I asked to download Adobe Installer, they then told me that I had to come to the community because Adobe didn't support CS5 any longer?

Hi everybody, please let in the interface download and install the possibility to re-instal photoshop 2020.The 2021 version do not work ! Need to go back ! Can't wait !Thanks for reactivityVanessa

I got a new computer and want to install my Creative Cloud apps on it.  I have the all apps plan, and it's paid up, renewing annually in March since 2016.When I go to my account settings it shows two instances of my iMac Pro are active - one is called "iMac Pro on MAC" and the other is called "iMac Pro on OSX" - see attached screenshot.  It says I need to deactivate one of these devices, but I only have one iMac Pro and there are no other computers using my plan. I've never seen this previously when I've added or removed other devices. Question:  Can I deactivate one of these instances without any consequence, or are they both necessary on my machine for some reason?

Hi can someone help me, because currently we cannot login to creative cloud desktop.   

You see I'm having the problem that is not opening or installing at all it tells me that I need a VCRUNTIME140.dll Which I don't know what that means please help me figure this out.

Is it possible to put photoshop or any adobe software on a flash drive and run it with the ability to save files? and if it is, would it be againist Adobe's terms of service and would my plan be violated? I'm mainly talking about if I want to get some work done and my primary setup is a desk top which isn't portable. Could I run the software on a library computer or friends laptop?

I searched for a similar question in here but didn't find anything specific to my issue. If someone can point out a thread and/or solution that would be great.  I have my CC set to auto update and most of the time there isnt any issue (this is on an older (but not ancient) MacPro btw with the latest OS). New updates pop in and old versions exit gracefully, just as they are designed to do. Somehow a month or three ago I started noticing that along with my updated apps, I was seeing an icon for much older versions of Ps and Ai (my Id is blessedly not affected) and they are in my dropdown menus and dock. When I pop open my CC interface, I do not see these older versions (nor do I expect to). I've tried searching for all the Ps 2015 folders and such and deleted them but they seem to spawn anew like nothing ever happened.  It wouldnt be a big deal but what is annoying is my muscle memory has me dragging and double clicking on what SHOULD be Ps 2021 but instead is Ps

Hello,Can anyone recommend some good tutorials for making custom photo stickers? Please and thank you!

Hi everyone, I have tried contacting customer support a couple of times about this issue but they just disconnect every time I say I want to complain to a managr, so I figured this is the best way to give my feedback and let people know. So I signed up for the free trial version of LR to see if I want to buy the product. I had login troubles and so contacted technical support. The guy connected to my PC and spent about an hour working on it. At the end the issue was fixed BUT the text on my computer was completely screwed up. The remote desktop app crashed and so I had to contact another agent to help me figure out how to fix my computer that the technical support person broke. At that time the second agent just disconnected. I tried to connect to another person and I did. As they were trying to figure out the issue I was doing that simultaneously as well and manged to fix it on my own. When I told them I want to speak to a manager or have some way of filing a compl

I just downloaded the free trial for Adobe Photoshop but this keeps popping up every time I try to sign in. Then, when I click "Sign In" the page loads for a moment and then redirects back to this same screen. How can I sign in? 

HiThere are about 17 different software in the Adobe Mastercollection CS6. Does anyone know how long it will take for me to self learn all of them to become expert? Where can I find free materials for advanced training?

Hello people, I have been trying to get help with no success of course through Adobe. My PC is full on my drive C. I have removed all adobe product and try to reinstall them on my bigger drive D. Still goes to C. I have changed the setting on my pc so that all news apps go to D, but no luck. Any ideas? Thank you

 Hallo,ich erhalte laufend Tipps & Tricks und andere Werbung von Adobe für seine Produkte.Mir wäre es aber sehr viel lieber, wenn Adobe sich mehr um das Login kümmern würde!!!!Am 25.10.2019 habe ich mein Passwort erstellt. Mit 2 Desktop-PS's und einem Laptop (WIN 7, WIN 8.1 und inzwischen alle WIN 10) habe ich mich mit diesem Passwort etliche Male problemlos eingeloggt. Seit einigen Tagen gelingt mir das nur noch bei einem Desktop-PC. Mit diesem kann ich mich problemlos einloggen. Bei dem anderen erhalte ich die Meldung: Das Passwort ist ungültig! Die Kontrolle zeigte, dass beide Passwörter identisch sind!Ich sehe gerade: "Ihr Inhalt wurde zuletzt automatisch gespeichert um 03:28 PM". Auf meiner Uhr ist es derzeit 00:28!!!!! Stimmen selbst unsere Uhrzeiten nich mehr überein?  Auf meine Nachfrage bei Adobe erhielt ich als Antwort: "Dann erstellen Sie doch ein neues Passwort!"Mehr konnte man mir angeblich nicht sagen. Mit seinen Vorgesetzten konnte er mich nach ei

Hi Team,I've seen many posts regarding this error of downloading/installing apps and I am not able to find a solution for this issue. I've the latest version of AdobeCC and now I am not able to download Adobe Xd through it. Everytime I try to install the below error show up:Exit Code: 125 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '125' occurred while download FATAL: Error occured in install product workflow with error code 125 error message {https://cdn-ffc.oobesaas.adobe.com/core/v2/applications?name=SPRK&version=40.0.22&platform=win64&build=40.0.22.12,P:-4,PS:404,G:-4} -------------------------------------------------------------------------------------Please resolve this issue. ( I've already checked my internet connection, firewall and anitvirus. Nothing Worked) 

Long time PAYING subscriber, subscription still active (Photography plan, LR & PS).  Both apps suddenly saying I need to start TRIAL to use product I'm already paying for. Logged in on app, Creative Cloud Desktop, and in a browser at same time.  Still getting message. What gives?  Do I need to dance naked under a full moon while sacrificing a unicorn??Thanks.SteveB

Hallo, jedesmal wenn ich meinen iMac starte erhalte ich die Fehlermeldung, dass es ein Problem gibt und dass dazu die Adobe Creative Cloud erforderlich sei. Diese fehle jedoch oder sei beschädigt. "Laden Sie eine neue Kopie von Creative Cloud  herunter und installieren Sie diese." Das mache ich seit einiger Zeit jeden Tag und das ist ziemlich nervig, geschweige denn der Zeitverlust,  der jedesmal entsteht bis die Cloud neu installiert ist. Hat jemand ähnliche Probleme oder kennt dieses Problem und kann mir vielleicht Tipps geben, was ich dagegen machen kann? Besten Dank im Voraus.LGMartin   

Hallo, ich versuche seit Tagen am MAC vergeblich eine CS6 Design and Web Premium zu aktivieren. Die Lizenz der CS6 ist auf mich übertragen und in meinem Adobe-Account registriert. Die Installation ist problemlos.Der Applications-Manager zeigt nach dem öffnen einer Anwendung z.B. Photoshop folgenden Dialog: “Anmeldung erforderlich....." (Anhang). Das passt für mich nicht zusammen, denn der Lizenztransfer ist erledigt und die Software ist bereits registriert. Mit dem Button "Jetzt anmelden" komme ich auch nicht weiter. Nach dem Öffnen von Photoshop steht im Menue Hilfe das (Anhang).Ich habe schon fast alle Ratschläge der Adobe-Hilfe probiert...nichts.Mein OS X siehe (Anhang).Über eine Antwort würde ich mich freuen.

Bonjour,Après l'épisode des échecs à répitition de l'installation de Photoshop 22.4 via créative clouds, ce matin Photoshop a pu être installé mais l'application Créative Cloud plante. Elle me dit qu'elle doit être réparée. Ce que j'ai fait. Rien. J'ai utilisé l'outil de désinstallation puis j'ai réinstallé sur mon Imac. Rien. Encore un bug...

I need to install indesign 2019 'cause my mac os version doesn't allow the last one. How can I do that ? 

Hello Everyone. Due to advanced years and big-finger syndrome, combined with technical ignorance, I have no idea what to look for, how to make a choice or what to do, when I get pop-up messages telling me Adobe no longer supports my Flash Player - 32.0.0.453 - and to uninstall it. My problems are further increased by living in Spain and not being fluent enough to understand the details on Adobe's Spanish website. I would seek assistance on  - 1. What to obtain to replace the Flash player that I am informed is no longer supported.2. Where to obtain it.3. Do I need to uninstall my Flash Player from my Control Panel before downloading whatever is advised, or will it be automatically uninstalled. Thanks in advance for any advice, Regards,Colin.

I have a MacBook Pro with the Intel chip set. When I try to download my new Adobe Photography programs I get error code 44. The page supposed to provide solutions to this error offers this advice, "try again.'So far, online chats and remote diagnostics with customer service have produced the same result, "try again."Has anyone else had this problem?

Réussie !

I am unable to install Acrobat DC, Each time I retry, installatio fails after about 3%. I have had continual problems with the CC apps for some time. I cannot Launch Lightroom Classic at all (so have subsequently deleted it), and Photoshop only opens if I right click the desktop icon and Run as Administrator. Help?

I have a problem with Adobe Acrobat ... can I uninstall and then reinstall the app?thanks!

Hi There I had Adobe Acrobat 8 Professional installed on my home PC but it needed to get rebuilt. I tried deregistering and it wouldnt. I found various web pages to try and fix the issue, all of which i followed (that included modifying windows "hosts" files), all with no success. I tried installing it on the new PC but it requires activation, which i cannot do as i can't deregister the old version. And today i see on that Adobe help pages that bteh servers are aged and issues will be encountered for pre 9 versions of the software. I have the original CD case and CD in front of me (literally) with the serial number. Ive been told to post here so a moderator can assist me further Cheers