Download & Install

If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information.  Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cre

I keep getting logtransport2 error when shutting down my computer.  How do you get rid of this issue?thanks

 HI ,sir can you tell me how i remove this error (1002).i am waiting your answer

Hi I have followed the general guide to fix this.  My desktop PC all apps are up to date, you can see on Adobe Website current versions, but my laptop it says they are update, and rechecking for updates gives the same message.I have tried everything Adobe support site asks me to do, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html even uninstalling and reinstalling sometimes I get the lower version number, but my laptop is actually higher specs than the desktop.  I want everything to be the same because I work with my laptop at the school and the desktop at home.    I hope someone can help me.  Thanks in advance

I get the following message when I look at my Adobe-account "We are unable to load all your plans & products. Please try again.". (Has been going on for a week now)Any ideas on how to solve it?ThanksStefan

Wenn ich Creative Cloud installiere, werde ich automatisch abgemeldet. Warum?Stattdessen werde ich aufgefordert, mich wieder anzumelden, was jedoch nicht moeglich ist: Es erscheint kein Fenster fuer die Anmeldung, aber ich werde immer wieder aufgefordert mich anzumelden. Also eine Endlosschleife.Wie komme ich hier heraus?Mit freundlichen GruessenAndreas  

When opening the Creative Cloud Desktop app, the application fails to open, or a spinning circle is displayed in the Apps panel.   The Creative Cloud Desktop app can fail to load for a variety of reasons. The four solutions listed in the Creative Cloud desktop app won't open | Progress wheel keeps spinning typically resolves this behavior. If you are finding the listed solutions are not effective, then check the following:   1. Do you have an individual membership and unrestricted access to the computer and network it is connected to?    The solutions listed in the Creative Cloud desktop app won't open | Progress wheel keeps spinning are not applicable if an organization manages the computer. You can check the type of Creative Cloud plan on the My Plans Page.   2. Did you download and run the Creative Cloud desktop app uninstaller listed in solution two?         The error, "Couldn't uninstall Creative Cloud for Desktop. You still have Crea

Will Creative Cloud (CS6 and beyond) include Captivate 6? All other applications in eLearning Suite 2.5 are already in the Creative Cloud so it seems reasonable that Captivate would go to the cloud too. If I get everything in Creative Cloud that is in the eLearning Suite there seems to be no reason Captivate can't go in there too. Hearing just bit about Captivate 6, I have heard nothing about any new eLearning Suite. Is it because the Creative Cloud has it covered? Another reason to put Captivate in the Creative Cloud, I think.

Hello,can't download Fuse from creative cloud. Please help

https://prodesigntools.com/adobe-cc-2018-direct-download-links.htmlIs this site reliable? I'm using macOS 10.13.6. I want install CC 2018 According to the Korean customer center, there is no previous version file including CC 2019.Is it impossible to install more CC 2018???  

Dear Sir. I am TheingiSE80.and Adobe account  [Personal information removed by moderator.] I would like to apologized for downloading Adobe Creativity 

Hi, I'm having problems with Adobe, my Creative Cloud application doesn't respond, I can't click any button. I am trying to open Illustrator and it is not responding either. Anyone with an idea of what is going on?Thx!

Hi,When I try to open www.adobe.com through the router, my wlan connection is immediately closing and it is not possible to connect the internet again. Then I need to run down the laptop and start it again. All other websites I was opening are running properly without any problems, but when I try to open the adobe website it´s killing my internet connection. I  also work with a separate wlan stick from a different provider and this works properly. Unfortunately my data volume there is very limited and I need to download a huge file from adobe´s website.Can anybody help? Your support is highly appreciated, thanks!

I have a student subscription for Adobe Creative Cloud and all the other apps are fine except Lightroom, which naturally is also the only one I need to use regularly. Can some one help me?

I see that an individual subscription allows for 2 computer installs and 1 at a time use. What about mobile installs like iPhones and iPads? Is there a limit on installs and use for mobile devices? Is there an allotment difference if we purchased for teacher/student use or is the allotment the same and that is price discount only?

I'm curious if I should reinstall Adobe? I use PS, Premiere, AE, and BridgeOther forums are saying that Windows 10 is pretty good about the switch-over, but I bought this whole new upgrade for Adobe to run better, so I'd like some hot-takes. Also, my internet connection isn't primo; are the installers already on my hard drive in the case that I should reinstall?

Hello I wanted to ask if there is a possibility to buy premiere pro as a student only for about 3 months and not for one year

My creative cloud app is telling me there is no internet, when there is wifi in my office.I have uninstalled and reinstalled the app and it still will not work, how in the world do I get this to connect!?

Hi everybody !I bought years  CS4 and still have the serie numbers. My new computer doesn't have a cd driver, can I find a way to download it somewhere ? for my first researche it seems quite unlikely : https://helpx.adobe.com/creative-suite.htmlAny ideas of an alternative ?Many thanks,Ingrid

I can't even sign in. I'm stuck in the loop of it trying to load and nothing happens . I had used a free verson of photoshop for years and finally decided to pay for the real thing and I can't even open creative cloud. And theres no real customer support I can find.

Installed the updates for PS and LRC and Acronis Protection popped up alerts for 36 files with node.exe as a possible ransomeware injection attack. Anyone else seeing something like this? Anything to worry about? None of my other security software detects an issue, (WebRoot, Windows Defender, etc.). 

Bonjour,quelqu'un peut m'aider, je veux télécharger le creative cloud acheté ce jour mais je ne peux pas, j'obtiens ce message : "Vous devez mettre à jour votre système pour installer Creative Cloud."Merci !

every time I want to open these App  I get “fetching your subscription details” and my account is already there and I bought the license to have them but I can't enter any. I dont know what happend with this. 

Hi everyone, please I need help.I have an iMac 27 with Catalina, this morning after updating the OS to 10.15.7 version, Photoshop (22.3.1) stopped working.It does not start, when I double click on the icon it immediately returns an error message before doing anything (unexpected closure of photoshop).I tried to reinstall Photoshop, cleaning all the preferences, to reinstall an old version, use adobe cleaner tool, but nothing changed.Illustrator, indesign, acrobat work good.Someone can help me?ThanksAndrea

I'm trying to install a recently purchased copy of Adobe Photoshop Elements 2021.It reports to have a error code of 501. The Get Help page instructs “Close Apps reported in the error log”. It does not say where to find and access the error log. Additionally it eludes to a relationship to installing creative cloud apps on windows. Up to this point it has not indicated anything related to this creative cloud. This seems odd that this mysterious app would be performed before the Elements 2021 is completed. At this point I do not anticipating needing and wanting to use any cloud access for my purpose. A normal local file backup should be sufficient. The addition of the cloud app will just consumer more unnecessarry hard drive space. Additionally I am this laptops administrator, It have no standard user account. It's a case of the administrator or nothing. How do I get around this oroblem.