Download & Install

Hey guys. I want to install After Effects, but everytime I try to Creative Cloud tells me there is an "Error 13" and I do not understand why because I never had this "error 13" before.I really want to solve this.Anyone knows why and how can I fix it?

Exit Code: 125 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '125' occurred while download FATAL: Error occured in install product workflow with error code 125 error message {https://cdn-ffc.oobesaas.adobe.com/core/v2/applications?name=AME&version=15.1&platform=win64&build=15.1.0.42,P:-4,PS:404,G:-4} -------------------------------------------------------------------------------------

Although I bought Photoshop and Illustrator in March, i cannot use it. I did a uninstall en re install several times, than I could use it and then I have the same problem again:  It keeps saying: your trial period has ended (Mac OS Big sur 11.2.3).

Hello guys, 2 days ago I was cleaning my computer and I deleted all my adobe programs without willing it.I didn't just deleted the apps but the entire folder and then emptied my computer trash can.How can I find all my apps again when they don't even find my crative cloud account? Thanks in advance and bests regards Arthur

Como consigo baixar e instalar a versão anterior do After Effects? Não aparece disponível no meu Creative Cloud. Fiz o upgrade do meu IMac 21,5 (Mid-2011) - 10.13.6 - 2,5 GHz Intel Core i5 para requisitos mínimos (16GB de Ram e SSD de 480 GB) e mesmo assim não está aparacendo a opção de instalar a versão antiga.

Because of limited disk space on my C drive, I need to move an installed application form the C drive to the D drive.  How do I accomplish this?

Premiere Proなどのアプリをインストールしようと試みていますが、毎回、「インストール」を押した後、Creative Cloudが立ち上がり、その後「アプリケーションを読み込み中」となり、その表示が消えた後、インストールが始まるかと思いきや無反応です。 Windows10 Pro 34ビットを使用しています。 どなたか詳しい方、おしえてください。お願いします。

If there's more than one update for a particular program available, do I download and install both, in numerical order? Or do I just download and install the most recent, i.e., have the highest version number?

Hi, Anyone know how to solve the error 125 problem? When i try download Photoshop via Adobe Creative Cloud it just says "error" and "retry" I have tried all the problemsolving adobe has on their website for this error. I even tried to completley turn off my firewall but nothing seems to work.  regards// Viktor

Hello, I have a problem with my creative cloud app desktop (Mac OS big sur).I bouth my licence. In my web page i see all my app, but when i apen creative cloud app on desktop, i can't see al my apps included in my licence. Where is the problem? Thank you very much. ITACiao a tutti. ho un problema con l'app creative cloude su desktop (Mac OS big sur).Ho comprato la licenza (studente), con tutte le app comprese. Sulla pagina web del mio account vedo tutte le app disponibili. Quando entro però nell'app Creative Cloud su desktop, le app non sono disponibili.Cosa posso fare? Grazie a tutti

I bought the photography plan and it just gave me lightroom

I am trying to download photoshop, but every time i start the download it freezes at 7% and wont go past that. I have already used creative cloud cleaner and it did not help.

Hi, I have a question. I bought a package for students and teachers. But I didn’t understand that it only goes for a stationary computer or laptop. I have a Samsung Tub S7 tablet. It turns out I can not install programs on it? How can this be done with an already existing package. P. S. was also embarrassed that no documents were required when purchasing a package for students and teachers.

I recently upgraded from CS6 to CC.  First round of installs no problem.  A week later there were a few updates including the CC Destop App and this is where the fun begins.   I installed the updates and immediately after I noticed it was only showing I had 3 apps installed when I have several.  I tried uninstalling the CC Desktop app and re-installing it but I can't get it to install.  Every time I try it just says you have an "unknown error".  I called Adobe's awesome support to which we ran throught diganostics only at the end to tell me they are having issues and to call back later.  I have been all over the forums and have yet to find a solution, nothing works (Including runing the cloud cleaner and renaming the OOBE file).  I am running OS X 10.8.4 any other suggestions or help will be much appreciated

I had a older version of Adobe Premiere and Adobe After Effects installed. I uninstalled to test with my ssd and now I can't get the same old version through Creative Cloud. I have the option to get older Photoshop, Illustrator, Lightroom versions, except Premiere and After Effects.My settings are old and I can't get a new one now.Does anyone have the link for some older versions of Adobe Premiere and After Effects?Settings:macOS High Sierra3,2 GHz Intel Core i316 GB RamATI Radeon HD 5670 512mbThank you.

Unfortunately I didn't uninstall CS6 before upgrading to Big Sur. Now the uninstaller says "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." The help desk at Adobe said I need to post this question to the community since they have absolutely no idea how to do it. How do you fully uninstall CS5 from macOS Big Sur?

i took the photography plan today and i try and try to install adobe creative cloud and keep showing me a message after the download : VC RUNTIME140.dll was not found.i don't have a lot of knowledge and i don't know what to do. as i can see without creative cloud i can't download lightroom.i'm in a real hurry for a work and i can fix it.please help me.

When I start my mac laptop everyday a warning message is appearing on the screen to repair and reinstalling the Adobe Creative Cloud. I'm fed up for daily reinstalling. Why is this happening? I use macOS Big Sur V.11.2.3

I got so fed up with Adobe Creative Cloud I cancelled my subscription (even paid the early termination fee). Upon trying to uninstall Creative Cloud I am greeted with the super intentionally generic and ridiculous message:Couln't uninstall Creative Cloud for desktop. You still have Creative cloud applications installed on your computer that require it. Besides this being borderline illegal (I work in software development), and am technical. I DON'T have any creative cloud applications installed. I verified and uninstall all listed applications in creative cloud. Additionally, I manually went into macOS activity moniter and manually force killed any and all applications starting with "Adobe" or "Creative".Even after all this, I still CANNOT UNINSTALL. This is utter nonsense. Please advise how to once and for-all remove your product.

Adobe are so stupid! why they forcing the language for each country?And why I can't buy the English photoshop if I'm not living in the US?I really want to pay and use legal software but Adobe telling me "What English Photoshop? use illegal Photoshop, that's the only way!"

There is no option to limit the bandwith usage while updating apps in CC Desktop app. This makes it impossible to work on online tasks while updating. It's not a matter of getting faster internet as the desktop app would probably just take all the extra speed for itself.It makes no sense to me that there is an option for max download speed of cloud assets but not for the regularly updating apps.Same issue as this post dating from 2017 but it have been locked recently without a fix or response from adobe: https://community.adobe.com/t5/download-install/app-updates-consuming-all-bandwidth/m-p/9041286

A while ago my company plan was revoked because I was inactive. While inactive I applied for a trial plan. I canceled the trial plan and my company assigned me a company plan again. Unfortunately I still can't seem to install any applications. I tried searching for similar cases but with no luck. Can someone tell me what I can do to be able to use the company plan again? The account are in both cases the same account.

Hello, I have a paid subscription of Adobe Acrobat Pro DC.Last month, Adobe blocked. The application closed and wouldn't open anymore. I read I should reinstall it. I think I have successfully uninstall it, but  I haven't been able to reinstall it. I have a Mac 10.12.6. At first I was working with Safari. I endend up trying Firefox.  I have reached the point where on Creative Cloud it says it is installing Acrobat DC, it reaches 42%, than quickly says it is fully installed and that the application will open. However, it doesnt open. And Adobe Acrobat Pro DC is not to be found on the downloads folder or anywhere else. Please help. Best regardsIsabel Duarte

Im on a PC and I have tried all of the suggested fixes with NO luck. How can I get this to work?! I just signed up for a year of Lightroom and I cannot finish the setup and download because I can't get passed 2% of the Creative Cloud update. SO FRUSTRAtING

I use LR since the first betha version on Windows and bought the last 6.0 in 2017 with downloadI used it since then without any problems with more that 100.000 images on my system.A few weeks ago I got a new PC and installed LR 6.0 on it. I signed off on the old system.On the new system I got the warning, that my serial number is being used on the maximum number of computers. It is only installed on my laptop!I am completely disconnected to all of my images - please help!!!