Download & Install

I downloaded elements 2021 and it downloaded Creative Cloud Desktop. Inside the cloud I dont find my elements 2021. What happened.

I recently downloaded the Free 7 day Trial but decided it wasn't of much use to me and cancelled.  When I downloaded the trial I was asked if I wanted to use it as a default & I answered yes, not realising that it would change all my saved documents to adobe.  Now I have cancelled the free trial I can not longer open those documents without being asked (again) if I want to pay for monthly Adobe subscriptions (which I don't).  On downloading the free trial Adobe have installed this "Send as Adobe Document Cloud Link - yes / no" but sometimes won't let me check No.  I have seen a post where somebody wanted to "uninstall" this feature but could not really follow twhat needed to be done.  I am not a very advance user (of IT) and it was all rather over my head.  Can someone tell me step by step (in Laymans Terms) how I can remove this feature from my Hotmail account?

Need help: I de-installed Java but the pop-up from Java shows up every time when I start my May. How can I delete-it?

I found a seller in Germany (where I am currently located) that has the CS6 Master suite for an affortdable price, however it lists the language as German. Will I be able ot install the applications in English on a Windows Surface pro 7?Would the software be compatible and prevent me from having to subscribe monthly to creative cloud? I only plan to use it to mess around/edit some photos so paying 20-60EUR/month is not really logical when I can get the CS6 license for 300. Alternatively could I get a CS6 license from US/GB/AUS? 

Hi,I updated photoshop yesterday. Now I have two versions on my PC, 2017 and 2020. Is that okay? Will invoicing still be for only one license?Thank you for answer.Eva 

I got Acrobat DC Pro last year and use it on a PC.  I now want to use it on a laptop as well.  On my account, it says I have 2 copies activated, both showing the identity of my PC with slightly different descriptions.How do I find out which one I need to deactivate?I will be deactivating from my laptop as I don't have access to the PC for a day or two.

creative cloud installation issues,it has been several hours since the intalation is blocked at 98.5% without error message, what to do, I have Windows 10 2004 May 2020 Update, 32 GB of memory, a Nitro + Radeon RX580 8GB gddr 5 graphics card Special Edition

I recently downloaded Creative Cloud Adobe and ever since my computer hasn't been working properly. I cannot access most webpages so therefore I cannot open the program to even try and uninstall it. I have tried to fix/repair the issue but Adobe installer can't connect to the server. It says in others posts to uninstall via cc cleaner but as I can't open the program I can't even do this. I just want to uninstall all of the Adobe programs but I can't get anywhere.Can someone please help???Thanks. 

New Mac, Big Sur, 11.2.1. Had been using for a few days, went to eyedrop, new Mac said I needed to grant permission for this step and that a quit would be needed. Opted for a whole restart and upon return AI was in the dock but didn't respond to clicks. Not even beach ball. Uninstalled CC app and then unable to get it past the disk image phase of the reinstall. Same thing, just now on the whole app. 

Hello, After talking with live support I was told to post here about getting an install file for Adobe Flash Professional CC. I pay the monthly cloud fee and have supported Adobe products for over 20 years and I'm having a hard time getting just an install file of a previous software I purchased before. (got a new computer and lost what I was using) I legitmately need that version to do my job since work in the entertaiment industry and we use it for specific exports of art I create.  Someone please help me!-A  

 adobe creative cloud를 설치하려고 하는데 이러한 메시지가 뜹니다."crative cloud 의 사본을 새로 다운로드하고 설치해 주십시오." I'm trying to install Adobe creative cloud, and I get this message."Please download and install a new copy of the creative cloud."

I have recently purchased a seagate hard drive which states on the front of the box that there is 2 months free of adobe creative cloud photography plan. How do I redeem/install this as there are no instructions!Thanks,Isaac

I have been trying to install adobe software and i am getting the same errors for every product!please help...

While trying to download the cloud that i got from adobe I get an error code 22 . Installation on case sensitive volumes is not supported . Please choose a different volume for installation . I've never had this problem before . I'm doing all of this on an iMac version 10.10.1 OS X Yosemite . I had lightroom installed also and its not working at all either . I try to launch it and another error code . Thats another problem all its own . How do i switch a volume ?

I follow the instructions but i cant erase or rename the file because the file does not exist. The folder is empty.

Adobe has become oppressive and dictatorial.  I will not give them another penny. Awhile back I bought a copy of Photoshop Elements, about $69 at the time.  Of course, I gave them lots of personal information to download it.  After I downloaded it, I had to register to activate it.  Again, I had to cough up all my personal information including, this time, my age.I'm not sensitive about my age, but I didn't think Adobe needed my age to function.  And it was none of their business. The registration dialog wouldn't close with a blank field, so I entered ZERO.  I was immediately kicked out of registration and prevented from starting it up again.  I was prevented from registering and using the product EVEN AFTER I PAID FOR IT!Fortunately, I was able to find the "human being" number and they got me fixed up, with no personal information. Adobe has no right to that personal information.

I run CC at WIN10 and a few days ago it stops working. This happen after CC have updates everyday the last week wich not is normal. I have try to install CC again, repair it and delete it. Sometimes it install 52% and there it stops and this takes around 10 minutes. Sometimes it install 100% in 10 seconds and then nothing more. So now I don't have any more ideas how to get it and now I can't access Photoshop.

Hello!Illustrator told me I have a non-supported driver (I attach the screen of the error window, sorry but it is in italian), so I tried to solve the problem following the instructions on the Adobe website that told me to update my NVIDIA Driver.The problem is that I don't know wich one is the correct choice, I attach also the information about the one I already have and the window of the NDIVIA Download page. Thank you in advance for the answers!! 

I know this is the Download/Install forum but I thought this would be the best place to ask my question. I'm transfering my OS to a new SSD and want to clear off my programs before I clone the OS and transfer everything to the new SSD.  I want to uninstall Photoshop and then just do a clean reinstall after the swap, but I can't find a way to deactivate my license befre I uninstall. Searching online I found this from Adobe Help https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html but I do not have the option to Activate/Deactivate. The Creative Cloud app doesn't give me any options either. Any help appreciated.

I removed Elements 2021 and then reintalled the program by download the latest version from Adobe's website.  No problem there BUT when I tried to open the program the workspace loader stops after about 30 seconds.  I have tried installs and reinstalls nearly a dozen times with the same results.  

I want to install illustrator but it takes too long time to sign in, here is my internet connection speed and the windows showing sign in process.. How should i do? 

hi, i got the e-mail from adobe. "my account will be deleted"   하지만 저희는 지난 3주전 Adobe Creative Cloud 제품을 구입한 적이 있습니다. 그런데 로그인을 6개월이상 하지 않아 삭제한다고 하니 당황스러울 뿐입니다.   확인부탁드립니다.   ID : REMOVED [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]

I had a question a few weeks ago about installing 2 copies of After Effects on 3 computers at the TV station where I work. I showed your post to the engineers here (who install the software) and they were skeptical that we legally could do it. The proof they want is an official looking letter from Adobe saying it is ok. Is this a possiblity? Thx, Chad.

Hi there,EVERY Adobe app freezes when I open it from either cc or directly from my  desktop: This white screen appears in EACH Adobe app, and I cannot open any file.Closing the white screen results in shutting down the app all together.Anyone out there familiar with this?Thanks for replying, can't use any app now 😞

When I downloaded the free trial of AI the Creative Cloud loads OK but the AI App says 'failed installation'. I have uninstalled and downloaded everything and retryed again and again but the same issue. No error code given to check it on the help section for.Does this app always install on the C Drive? I was given no option to choose from at download and as my C Drive is pretty full so I need to download this elsewhere if it is a heavy file.Please can someone advise as I am losing time with the free trial on a course? Thank you