Download & Install

Hello every body, hope you haven`t face this problem but if you do this may help you. If you have a fresh install in Windows 10 and you experience the Green Bar of Slowness after installing CC App and Sync On it might be cause you have some file in you CCloud incompatible with Windows (i came from MacOs to Windows). After long call with Adobe Support (they were really commited to help me) we got to the point of pausing Sync to pevent the Green bar. I saw while CC App was synchronizing (watching the Windows File Explorer) that in a specific file the sync crash and the Sync icons in the CC flolder desapier and the loops starts and drain de CPU. This told me that at that point CC App was having clinfct with a file.  Solution: Backed Up all the files in CCloud. Wipe CCloud Storage and active Sync. COre Sync is behaving normal now. I Added only the Files i need to CCloud and all works flaeless now. No more Green Bar of Slowness. My Set-Up:Ryzen 316 gb Ram

Hello, Why am I all of a sudden getting this popup on Adobe Spark when using the iPhone app? I do not have this issue from the desktop nor on iPad. I have the rights to use the fonts and had been working with it fine for a few weeks already and then this popped up.   

I have Core2Dual Computer. I tried many times to install it but no veil. Please suggest me good way to install it safely.Thanks

Is there any information on when Adobe will stop supporting Creative Cloud App updates for Mac Catalina.  With not being able to update to BigSur on my mac i am wondering how long of updates I can get the Adobe Creative cloud apps before Catalina will not be support.  

Hi there!  As i've read on the website the 'marketplace' tab in the creative cloud app is not yet available for ARM-based computers. I now own the MI macbook and want to install my pre-owned FUJIFILM Tether Shooting Plug-in PRO (Mac) plug-in. When i open my 'My Exchange' page online i can see the plug-in, and it tries to open in the creative cloud app but nothing happens. Is there any other way of installing these plugins? Or does anyone know when the 'marketplace' will be available for ARM-based computers?  Thank you!  Sincerely,  Peter 

(Sorry if this is the wrong forum for the question)Is there another way to view all the messages that people send you via the contact form on the Adobe Portfolio website? They ended up in my junk mail and I accidentally deleted a bunch of messages. Is there a way to find them somewhere else? 

I keep getting an Error 113 whenever i download Animate. Ive had the error occour before but there never is a consistent solution, it just randomly lets me download it at some point. Ive tried disabling my firewall on my antivirus, and downloading on another network.

I just downloaded the most recent update and getting the above error when trying to open the program.

Ashley Richardson 

I've just started using creative cloud so I'm still learning, whilst my Dell XPS comes with Win 10 Home I actually have a pro licence for the device (I just did a factory reset so I'm back to home) .. So, my question to the community is, which is better for the Lightroom, Photoshop, Premier Rush etc?

Hello Adobe Community 🙂 Maybe you guys and gals can help me with my issue. I had to reinstall a fresh copy of Windows 10 on my PC last night due to the blue screen of death, and it was caught in an endless loop of repair and restart. After reinstalling Windows 10 and all other programs, I reinstalled Adobe Creative Cloud and it would not load.After awhile, it would come up with this dialog box:I would then select repair and got this: I have tried all the suggestions within this article: https://helpx.adobe.com/ca/creative-cloud/kb/creative-cloud-app-doesnt-open.html but to no avail. I tried to unistall using the tool: Creative Cloud Uninstall and have reinstalled it, still nothing. And then tried the Creative Cloud Cleaner Tool, and nothing.  I have a paid subscription and I need this for College. Please can anyone help? 

Hello!A blank dialog box will pop up after I log in. The only way to make it go away is to force Adobe Creative Cloud to close through Task Manager. However, after about a minute it will pop back up. I unticked Launch at login and removed Creative Cloud from Startup options. Creative Cloud is not started when I log in but the blank dialog box still comes up. The software still works but the dialog box wont go away. The option to disable font syncing is greyed out and I can't disabled it. Any help is appreciated.Thank you!

So last week I started noticing that my Creative Cloud desktop app wasn't opening fully, it is stuck on a white screen and a spinning loading wheel. I have tried every solution offered by the website, even some advised by acquaintances but to no avail. I uninstalled everything in an attempt to update my app since I was running Ilustrator and After Effects 2018, and now I'm pretty bummed with not being able to work anymore, I got a few projects due soom.Has this happened to anyone? How did you fix it? 

Downloaded Creative Cloud, paid yearly subscription and proceeded to instal fs. Message showed saying installation very slow will look in your system to see why! From then on it was downhill all the way. Screen showing details of system frozen. If close out says laptop needs repair but that not workin either! Well fed up.

I installed a new adobe download today and since, my Photo file is not working properly. It's lousy.  How can I clear it? 

I'm having a number of issues with adobe. The apps I have installed have suddenly disappeared from my Creative Cloud application so I had to reinstall them. After a few days they disappeared again and now my computer is telling me I have two Photoshop's and three Lightrooms on my computer. I tried to uninstall but nothing changes, the applications are still there. I've tried to uninstall the cloud, sign out and sign back in, change the languages and nothing works. Is there a fix for this to wipe the slate clean and start over? Or just kind of deal with it?

platform:macOS Big Sur 11.2

Tengo windows7 y necesitaría instalar una version anterior de affer effect para que me funcione. Alguien me puede indicar dónde puedo descargarlo? Gracias. 

XD Will download but no other apps will. It keeps saying retry but fails everytime. What computer version or app is abosolutely needed and prepared to download these apps.

For everyone who has been having this most frustrating issue (I had it for months, was unable to get help from support after mulitple atttempts and finally a suggestion of 'buy a new computer'), my friend suggested a fix and for me, has worked. Hope this helps you as well. Windows 10 computer.  Created a new, local user account on my computer. Installed the Adobe Programs. When I open Photoshop, Illustrator, InDesign, Acrobat, etc, etc. I DO NOT USE the Creative Cloud Desktop App at all. Period. I close it, won't open it. Period.  So far, I've enjoyed a week of not being asked to sign in more than once, have never had a crash or any other issue. Hope this continues. Also, I hope this helps everyone. I probably should buy my friend a coffee or something.

I've done everything Adobe prescribes. I purchased the software, received 2 serial numbers (1 for each), and clicked the Download button. I now have 2 downloaded .dmg (Disk Image) files residing on my Mac. When I double-click on either of them, it presents me with a message stating that it wants to access my Downloads folder. When I try to click on OK (or Don't Allow), the buttons are ghosted and the message window remains (can't get rid of it). Needless to say, there is no further action possible. Is this an installer problem, or does the Mac not allow me to continue for some reason ?

When I try to download either the Creative Cloud or Adobe Premiere Pro, I get an error message. The error message says Creative Cloud.exe - System error The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem. And when I press OK, another message pops up saying the same thing but instead of MSVCP140.dll was not found, it says VCRUNTIME140.dll was not found. And when I try to reinstall it like it says, the same message pops up.

Ive changed my password 3 times and reinstalled the app and everytime it wont accept, why? 

I just saw this. What is the  Creative Cloud version of Photoshop CS6?

   Is my Adobe program compatible with Apples Catalina? I worry that if I change over to Catalina from  Mojave, this version of Adobe won't work. Any help here will be appreciated.Acrobat ProfessionalVersion: 12.Platform: MacOSSep 14, 2015