Download & Install

My CC Photoshop failed to update. I got a message from BitDefender that says "The file C:\adobeTemp\ETR7343.tmp\1\Application\MPS.dll is infected with Gen:Variant.Ulise.162272. The threat has been successfully blocked, your device is safe." Is this why the install failed?

Hi,i need the latest updates for Production Premium CS6 applications on Windows. I'm mainly looking for Photoshop CS6Illustrator CS6Flash Pro CS6After Effects CS6Premiere Pro CS Where can i download them? Thank you very much

Hello. Are there any info about the latest updates?Are they optimized for the Apple Silicon M1 chip?

Hi Adobe Support Teams,Recently, I have download and Install Adobe Creative Cloud and Put a gmail account there, due to some reason I did not complete the verification process and when I open the app the Screen stuck that point where it want a verification code, but I realize that there are some mistake in Gmail ID, so tell me the procedure that how can I replace the gmail ID.  <link removed_kglad>

Hi, I really help someone can help as I've had very conflicting unhelpful advice directly from Adobe support. I upgraded my MacBook to Catalina 10.15.7 and now all my Adobe Creative Suite 5.5 has a 'no entry' sign in white. I've tried downlaods that don't work and because I nolonger have a CD drive I can't reinstall the discs. Can anyone advise, would really appreciate the guidance please, Catherine. 

i need the latest updates for Production Premium CS6 applications on Windows.   I'm mainly looking for   Photoshop CS6Illustrator CS6Flash Pro CS6After Effects CS6Premiere Pro CS   Where can i download them?   Thank you very much Link removed by Moderator

Update bleibt bei 85% hängen, FEHLERMELDUNG 11; Mehrere Neuinstallationen,gleiche Meldung-Bitte Installieren sie die Software neu Fehler 11, Bin am Durchdrehen. 

When I try to export a picture it comes up with the errror "an internal error has occurred: assertion failed" what can I do to fix this?

Is there a way to download older versions of Adobe Illustrator?

Ich habe ein Adobe CC Paket erstellt und auf einem PC installiert. Jeden Morgen nach dem sich der Benutzer angemeldet hat, lässt der PC keine Bedienung zu bzw. braucht zwischen 2 Klicks bis zu 5 min. Auch der Aufruf des Taskmanagers geht nur langsam, man kann dann aber auch nicht sehen, welches Programm ggfls Trafic macht, da auch die Aktualisierung einfriert.   Irgendwann nach 1-2 Stunden ist der PC dann fertig mit der Selbstbeschäftigung und dann läuft alles.Was genau macht das Adobe CC da? Wenn ich mich mit einem administrativen Domänen-Account am PC anmelde, besteht das Problem nicht. Bei einem Domänenbenutzer läuft die CC nicht.  

Hello everybody, I just updated my Ps to 22.2.0 but creative cloud still recommends updating to the older 21.2.5 version Any ideas of why this may be happening?Am I missing something? I cannot ignore or delete the suggestion for the 21.2.5 version. Tnx in advance for any info.    

I have been paying every month for creative cloud but I am not been able to use apps. It ask me to pay again for the apps like Indesign, Photoshop, Illustrator.

I've reinstalled CS4 on a new computer from the DVDs, but the serial box keeps a red cross and I'm unable to activate.Meanwhile, I've also tried to deactivate the license on my previous computer but I keep running into the 'Unable to connect' error. I don't it's the issue anyway because I don't have the "too many activation" messageI've contacted live support and they've sent me here.

Hi,        We have purchased Volume License Subscription for the Adobe CS6 software package, we have license keys for both Windows and MacBook version. Currently, we are able to install Adobe CS6 software, able to license the product during the installation processes also but after 30 days, we are getting a Trial Finished error (screenshot attached).  we tried to license the software again using our license key but we are getting the same Trial error again. Please help us to fix this issue. Thanks. Best Regards, Faris.

Hi there, I don't suppose I can locate my serial number any other way unless I registered my Adobe Photoshop Elements?

When I tried recently to install my CS6 it was not possible "the serial number is withdrawn"I do not believe that my CS6 serial number should be invalid. I bought it in 2012 registered in immediately on my account and there has not problems after - probably 5 - 6 reinstallation since on different computers. You can see my registration on my account - see the print from Account Products attached.Also at my conversation yesterday with the help desk I was given an offer, and I was promised to get it on a mail. But it has not arrived. Conversation attached 

I cant install

Does anyone know what to do when you have an error thet says VCRUNTIME140_1dll was not found. It says to try and reinstall the program (adobe creative cloud). I did that but was confronted with the same error time and time again.

After a few jams in Lightroom the Creative Cloud desktop reported it needed a repair. Ik stopped the repair when it didn't seem te work: 45 minutes it remained on 52%. The same happened when I tried to reinstall the app.What issues, if any, can I expect using my Adobe apps without the Create Cloud Desktop?Thanks

I am trying to install Adobe Premiere Pro on my Surface Pro X. Is it possible?

I need help with resolving error code 37303 that I keep getting when trying to burn a DVD on Encore

My "fusion" hard drive failed in my iMac Retnia, forcing me to replace the drive and restore from a TimeMachine backup. Surprisingly all my Adobe apps survived, except Adobe GoLive 9, whiched "required" me to reinstall. Found the original ADBEGLE9_WWE.dmg download file, went through the install (it even found my original serial number!). But it will not finish the activation.   Went through the steps here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html   But still no luck.

I followed all support solving problem instructions up to the creative cloud cleaner and even this is not solving my issue. I also desactivated the anti-virus and still cannot install Creative Cloud on my new computer. I have also desactivated the session on my other computer that is being repaired in shop.What is the next step for me? Can somebody help me or is there any way to have someone  from Adobe helping me?

My computer crached and now I try to download Photoshop Elements again. I can't find 'Photoshop Elements' anywhere, is it called somethng else now, like only 'Photoshop'? I worte my code, but it does not work. I don't remeber wish version I had (I mean what year). Can somone help me?

Which version of CC do I need to download for my Windows laptop with ARM processor?? It runs Windows 10 and for its  ARM processor it requires either native ARM apps or 32-bit app versions. The key is that I need to not break my current working Adobe 32-bit apps! I can use CC latest version 5.3.5.518 to specifically for ARM but I lose support for 32-bit so I cannot manage any of the other Adobe app versions.I can use CC older version 4.9.0.504 to run 32-bit versions of Adobe apps but then I cannot install Lightroom (ARM) or Photoshop (ARM, beta). Frustratingly, troubleshooting through the various CC versions trying to figure out how I can have ARM apps coexist with 32-bit apps I can't seem to get Adobe Acrobat DC to work properly at all; it gives some licensing check errors. Very frustrating...