Enterprise & Teams

HelloIs it possible to enable SAML settings on Enterprise Trial account.If not which plan does have the option to enable SAML settings.

Could you tell me if there is any difference in the functionality of Creative Cloud in an ETLA agreement and VIP Enterprise.

I'm using an Adobe team plan in China, but is it possible for me to use my apps, such as XD and PS in English? It will make my life easier to communicate with the global team in other countries.

We have been offering our College students the free temporary access to Adobe products that has been organised by Adobe but have had several queries raised with our own IT department around Lightroom. Our Students can successfully log in and download the applications that are available but after installing Lightroom in particular they are prompted to log in again with a message that 'Access Denied' You do not have access to this service.This seems to be the only application students are having an issue with.  After searching around I have found this Your temporary license enables access to recent versions of Adobe Creative Cloud desktop apps such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign and more. By default, you can download the latest version of the apps, however you may install a previous version as well.These licenses do not include mobile apps, Creative Cloud Libraries, Creative Cloud Assets, Lightroom Photos, or shared files and work

Dear Sir,   for the Covid19 restriction I could not validate my admin VIP. It expired the 16 of april. How can i ask for extend it for another month? from the 4th of May the officie will open again and we will be able to adtivate the profile and the licence. I don't find a mail address to write for askind it. Thanks

Since the majority of schools across the US are closed, will the subscription end date of May 31st be extended? My school goes until June 25th and I am sure many other schools go later than May 31 as well.

HiMy desktop CC app keeps crashing meaning I cannpt download the new apps. This has been going on for several weeks, no amount of un-installing and reinstalling helps. I tried a session yesterday with Adobe controlling my machine but they were trying to get into the root directory which I didn't like as we have admin passwords on our macs due to security for our clients. Is there a place to download the new apps directly, I mean fully packaged files. Some links people have suggested are just an icon which then links to the CC desktop app, which then crashes as mentioned above. We use adobe for teams. There is an article suggesting to download adobe packager, but following the link doesn't take me to adobe packager, plus the advice is NOT to install adobe packager on a mac running any adobe apps! So more barriers. Any help would be great thanks 

All Adobe app (Creative Cloud, Photoshop, Premiere, and etc) will not allow me to login in on any mobile iOS devices. On Mac OS, Windows, and even the browser on my mobile devices will allow me to login via Enterprise. I have tried multiple apps on my iPad Pro 12.9 and iPhone XR but the same result. Usually there's an option on windows to click the enterprise sign on then it will take me to my districts portal to sign in from there or I just enter my email then it takes me in from there. On iOS this doesn't happen instead I get stuck at this screen (Screenshot in post) with no progress no matter what I do. And the only option is adobe sign in then to input my email nothing else. Also I know my login is correct because I went to the browser to login into CC and it worked.I have uninstalled/reinstalled all the adobe apps multiple times along with make sure they have the lastest update. Signed out on other devices just to be sure but no success. Anything else I can do?

Publish online is not working for our adobe campus access during Covid. Adobe provides free student acces while a campus is closed because of covid. Our IT department of the campus arranged this for our students with adobe. They can use the apps now, but there is an error for publish online, it sais, this service is not available for your organisation right now. Does anyone know how to solve this?

Hi,   we've been trying to install a photoshop zxp with ExManCMD and we're recieving this error: Failed to install, status = -160!   Is there documentation availble somewhere so I can debug this? Cheers, Dan.

Just wondering if our subscription gives us access to ipad app as well.   Thanks, Todd

NOTE: This is a public forum accessible to all, kindly refrain from sharing your personal details. For now, I have edited and removed the email mentioned here.

This happens on several different accounts on this one computer. Client itself does not populate with apps so I have no way to install. I have used the cleaner tool 4 times. Still have issues. Any thoughts? 

I have a computer I work on that I have install permissions but when I use those permissions I don't have Web Access. how do I get dreamweaver installed if I can not run a browser but when I am a regular user I get this is security settings getting in the way... soAdmin account = No web    user account = no permissions what is the fix. 

Hi, I am wondering if there is a HTML based (or non Flash)  Reader Extensions page instead of the Flash based interface.  We will be no longer supported Flash in the browser and need another way to use this service with a non-flash based interface. http://servername:8080/ReaderExtensions/Welcome  

Hello,I don't know why the last update to 2020 version, dont uninstall the 2019 version. Can i uninstall manualy the 2019 or not ? Tks for your help.Greg from France (sorry for my english)

Trying to update to version 2020 without having to uninstall 2019 first.  I push the new version via managed package and it almost finishes then starts reverting all products back to 2019.  Anyone seen this before?

I am having trouble accessing the COVID EDU access for my school. I was notified by my school to login utilizing my school email for access on April 1st, but I am not able to have access to the free creative cloud at the moment. I beleive the problem is that when I login with my school email, it is designated as a "personal account" instead of a "company or school account." Currently, I am only seeing the free trial version of Creative Cloud and not the full version. How do I go about fixing this? 

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I received an email from Adobe that I was approved to load my students into the admin console.  I have added a test student and signed in to creative cloud as that student, but the apps say require permission or learn more so they cannot be downloaded. Only a couple apps indicate they can be downloaded.

I've configured an AWS Transfer SFTP server and I tested the connection with FileZilla and macOS SFTP client. Both of them worked fine with public key authentication, but Dreamweaver drops error. The key has OpenSSH format and I generated it with ssh-keygen. Server info: 20.1 and 15211 build. Error message: An FTP error occurred - cannot make connection to host. Your login or password incorrect. Is there any workaround or solution to this error?

Quantos computadores eu consigo usar no plano para equipe?

Recently I got an email  stating that We are updating our Terms of Use effective April 16, 2020I do not have any personal content on creative cloud. But I use Adobe XD and all of my files are saved on Cloud document. Would there be any impact? Do I need to do anything any backup or something? I am directly working on a cloud and I don't have backup anywhere. Please advise. Thanks in advance

When I use SHIFT + ENTER to add a "soft return" to a line of copy in a paragraph, it adds an indent instead of justifying the line. How can this be corrected? My document is Justified formation.

Hi community, I'm the administrator of both the company's Adobe Spark account and Website, I had created our annual report on Adobe Spark couple months ago and added it on the website. Couple days ago, I enter to check it on the website and it's gone ! I double check on Adobe Spark and it's not there either !! and I have no clue of how it got deleted ! it's a very important document and there's no time to make a new one. PLEASE HELP !