Enterprise & Teams

We are trying to deploy Adobe DC leveraging Active Directory Federated Services (ADFS).  However, my test users get an error 400 when trying to log into Adobe with their enterprise account.  I have claimed the domain, updated our DNS with the correct cert, and still get the error.  What else am I missing?

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I am attempting to restore the integration between adobe and SharePoint 2013 for check in / out. I followed this post here [Sharepoint 2013 PDF check out and open option ] and installed the PDFFIX.jsI now receive and error while opening files.I inspected the traffic with Fiddler 4I see a 404 on /80/_vti_bin/Webs.asmx. The issue is that address doesn't exist. The forward slash '/' should be a collon ':' because it's port http://[mysite]:80/_vti_bin/Webs.asmxWhen I use an AutoResponder rule in fiddler to find / replace --- SUCCESS!This is as far as I got. I'm going to dig in further but maybe someone has some more information before I waste even more time.

So my uni gave me a years subscription to Creative Cloud Enterprise and I'm so confused as to why there is such a jumble of different versions of software.I have: Premiere Pro 2015.3After Effects 2014Audition 2014Speedgrade 2015.In Adobes stupid eco system of non-backwards compatability, how am I going to be able to dynamic link to anything from Premiere if all the software is a mix of incompatible versions..?

Like the subject says... So far I hate CC.  It seems like every time I use it, I have to log in, update something, or the Adobe server doesn't work.  Multiply that times the number of users we have, and it's a pain in the you-know-what.Oh ya also I notice that there's absolutely no path to provide feedback to Adobe about any of their products.  Is there one?

Whenever I logged on, I was directed to adobe loggon. After log on, I will be denied usage since it is after seven days. We at KAIST, Daejeon, Korea have a licence. I do as was told to do. I use removeVolserial by administrator running. Then I use Adobeserialization by admin running. I still cannot get the product licenced. Let me know what is going on... I will appreciate your help. I do have old version of Illustrator working in two other mac books. This one is on Windows Surface.

I've deployed adobe CC to a device and the user has been working fine for the past year. All of a sudden she was asked to login with the Adobe CC admin account (which I've done), but the program still will not launch.  The only option I have is to start the 30-Day trial.  Is it just a matter of entering the serial number again or do I need to create a new package and push that out again.  This is an iMac user running OSX 10.9.5.  Again, it was working fine up until today, now all of the CC apps are down.

Hi AllI created a package using AAMEE 3.1 for a CS6 master collection license. The package creation was successful, but when I go to click on the Windows Installer Package it starts up fine then during the part where it says "Windows is configuring package xxxxx" it waits a few seconds and just quits. Is this an issue with Windows 10 compatibility? Has anyone had similar issues?Thanks for the help.

I purchased a creative cloud student package about half year ago, everything worked well. Yet when i lock in to the account recently, the product list did not show that i bought the package and lost the enterprise license key. I could only download trials. What happend and what should i do?Thank You

I've been troubleshooting this one for a while now, I've come to the conclusion that the issue (for me) is not network or firewall related. I get the error on a completely open wireless network, no firewalls involved. When I run CCP it goes through 1% and then when it gets to 2% and the status is "downloading", I get the "Oops" error. I looked, and it's showing that Adobe Bridge has been partially downloaded. I suspect at this point that the error is being caused by CCP being unable to do anything with that partially downloaded Bridge.So my question is how do I COMPLETELY uninstall CCP including all prefs files and especially how do I trash any partially downloaded software? It's looking like if I could remove that partial Bridge download it would probably work after that. This is on OS X 10.9.

Hey all. I work at a university, we have an enterprise-level education license for Adobe CC. I personally am not the employee who makes the deployment packages, so I apologize in advance if I can't give you the proper feedback necessary to advance the discussion, but I'm hoping that I'll be able to relay this information to the powers that be at my institution so we can further improve the use of our product, as such, any suggestions or ideas are greatly appreciated. Perhaps this isn't the forum to ask this kind of question, but there's no other method I have to get feedback, the only person authorized to talk to them in my department doesn't believe that it would be helpful.Our employee who makes the Adobe packages does not test them, so we usually test them by trial and error through installing them on machines. Most departments here don't always need the most up-to-date versions of everything in Adobe CC, but some do, and that's why I'm here. A package that was recently created will

salut,j'ai installé Créative  Cloud suite sur des ordinateurs portables, après tout j'ai un problème avec la mise à jour alors je décidé de mettre en place un serveur local pour la mise à jour, le problème maintenant que comment je peux forcer les ordinateurs portables à télécharger les mises à jour depuis un serveur local au lieu de serveurs d'adobe, merci d'avance.

I purchased a creative cloud student package about half year ago, everything worked well. Yet when i lock in to the account recently, the product list did not show that i bought the package and lost the enterprise license key. I could only download trials. What happend and what should i do? Thank you.

salut,j'ai installé Créative  Cloud suite sur des ordinateurs portables, après tout j'ai un problème avec la mise à jour alors je décidé de mettre en place un serveur local pour la mise à jour, le problème maintenant que comment je peux forcer les ordinateurs portables à télécharger les mises à jour depuis un serveur local au lieu de serveurs d'adobe, merci d'avance.

we are behind a proxy serverWe have already whitelisted the following: //ims-na1.adobelogin.com//ims-na1-cc1.adobelogin.com//adobeid-na1.services.adobe.com//na1r.services.adobe.com//ams.adobe.com//lm.licenses.adobe.com//ccmdls.adobe.comAAMEE freezes when we click Sign InThanks for help

I have domain users that have problems to start cc software in cc client. Translated from Swedish it stood "you do not have access permission for setting folders".Is it some folders users that not are local Admins must have special permission on?This problem we not have before but every time with the last installations.Sorry for bad English.Hope someone can help./Tobbe

Hi,I encounter some troubles with Adobe Remote Update Manager (RUM), who doesn't update to the last version of products.First of all, where can I find informations about exact version of Adobe products? For example, Illustrator CC 2015.3 is Illustrator v16.x or something like that. And same things for others. This help me to understand why I not in latest product version with RUM.Thanks for help!

We have a special set up where we need some URLs to added to the white list of our firewall.  Currently we are using Creative Cloud suite and the license is a Device license, not a user license.  So the machine needs to get to one or more specific URLs in order to accept the Device license (and do this every 99 days until the subscription is completed).  I have the following URLs from Adobe that allowed a person to use their Adobe Sign In account, but I still need URLs to activate the Device License on the machine.ccmdl.adobe.com:80swupmf.adobe.com:80swupdl.adobe.com:80https://na1mbls.licenses.adobe.comhttps://ims-na1.adobelogin.comhttps://adobeid-na1.services.adobe.comhttps://na1r.services.adobe.comhttp://activate.adobe.comhttps://activate.adobe.comhttp://adobe.activate.comhttps://adobe.activate.comccmdls.adobe.com:443ims-na1.adobelogin.com:443na1r.services.adobe.com:443prod-rel-ffc-ccm.oobesaas.adobe.com:443lm.licenses.adobe.com:443www-du1.adobe.com

We have 12 users needing Acrobat DC Pro on their desktops (Win 7 and Win 10) and wanted to see if there is discount or better price option when getting more subscription. I know we can get a team account and assign users, but is there also a possibilty to lower the price of $14.99/monthly ?Thanks a lot.BestMartin

To start off, this is NOT a CC Desktop App issue.We desperately need an offline installer for After Effects for our 20 iMac's.  It is impractical for these to all download After Effects, and any other apps, individually on an iMac by iMac basis.  We've finally got Photoshop but still need After Effects.  Please sort this out Adobe!

I have deployed a Creative Cloud Packager-Package to about a dozen Macs (OSX 10.11.5) last year. Until some time in this year, I successfully used RemoteUpdateManager (RUM) version 1.9.2 on the Macs along with an Adobe Update Server in-house (AUSST) to install updates to the Macs.Recently I discovered that my version of the Adobe Update Server Setup Tool (3.0.0.59) does not download the newest updates for Photoshop and Illustrator. So I grabbed the new Creative Packager (CCPLauncher) and installed it. This have me access to the newest version of the Adobe Update Server Setup Tool (4.0.0.42) which I copied to my AUSST root folder. It downloaded 39 GB of new updates in the folder "ACC" in my AUSST root folder.The next thing I noticed was that I needed to update RUM on the clients and the Overrides file as well. I created the client config (Overrides) and put it on the Macs. Then I grabbed the newest version (1.9.6) from the newly updated Creative Cloud Packager. Trying to use this versio

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HiI need to uninstall the 2014 version of our Adobe Creative Cloud 2014 suites in an enterprise environment in preparation for 2015.3 roll outThe current uninstall string in the uninstall registry key is :MsiExec.exe /X{58B27C97-F90B-45DA-958A-5ECE04D37D97}This works and uninstalls but I cannot get it to work with a silent option/q and /qn switches do not workDont tell me there is no silent uninstall option for this?I have already tried the cleaner tool and it does not remove everything when I pick remove all option

Our Company, Tesco, get a Creative Suite 6 Production Premium License.However, the program show trial is expired. When enter the License again, it show "the serial no has been revoked".I have send email to Adobe support. They ask me to seek help on line like this.Please helpNelson

Hi,   Our company actively blocks cloud connectivity (I know we will be changing sooner rather than later).  We are after the Adobe XD preview, but this is only avaialble in Adobe CC.  We do have volume license to all Adobe suite. I do use Adobe package manager to download a lot of the existing stuff. But Adobe XD is not there.  Any help?